WVC54GCA and its soft with a lot of issues

First of all, sorry if I have some writing error, my native language is spanish. 
Well, I'm really frustrated because I'm having a lot of problems with the cams. I really need help because I don't know anything else to do.
I have two cameras, both are WVC54GCA. 
The biggest problem is that I can configure the cammeras over internet in the Monitoring soft that came with the cam, I can see and I can watch, but:
- When I try to record, it only creates ".sef" files in a folder called "Data", I read that files can be converted in the playback option of the Soft, but when I open that option, the cam I configured is not in the list, it only shows a "MyCammera". If I click open and try to open some sef file, it does not recognize anything, so, I can not watch that files if they are really video.
- If I close the setup and open it again, one of the cams dissappear from the configuration. When I close setup and open it again, the other dissappear too. Sometimes, only restarting the computer make cams dissappear.
- When I am watching from IE, some times it has sound and other it does not. When it does not have, I enter to setup, uncheck "Enable microphone", apply, check it again, apply and then view video again and sound is working again.
The same thing happens in both cams, in four different computers, all with Windows XP Pro, some with SP2 some with SP3.
I search and from linksys there is no firmware update or soft update.
Anyone knows what can I do?
Thank you!

You have a conflict between your camera as they both have the same name. 
Log  on to your camera.  In Basic Setup change your camera name from my camera to camera 1.  Change your second camera from my camera to camera 2.
In Camera monitor redo the setup.
Greetings from Northern Ontario, Canada

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