WVC54GCA ip address and ping but no web or image

Hi,
I have two identical WVC54GCA cameras connected on static ips, .51 and .50.  One works perfectly and I can see the image on the crappy viewing software or go to the web site and view the image there.  The second one is more problematic.  I can ping the device and  get a 2-100 ms response.  The camera software can detect the camera in the setup.  However on the software, there is no image for camera 2, and when I try to go to the website .50 it just times out without ever connecting.  It is as if the camera's network connection is working but its web service, etc is dead.  Could that happen?  If I buy another 2, will maybe 1 of them work?
Any suggestions gratefully received.  Thanks.

Unfortunately you can't enhance the antenna, as there is no provision for an external connection. You can only try to reposition it slightly.
The signal can be affected by metal objects nearby, other 2.4 GHz devices like handheld phones and microwave ovens.
Edit: The signal can also be affected by other wireless networks nearby. Try to use a different channel on the wireless access point. Set the same channel manually in the camera. (Try channel 1 or 6 or 11, as they all overlap somewhat).
If your second camera works well in that very same position (try it), then you may have a faulty unit. Take it back for a refund or warranty claim.
Message Edited by aWombat on 05-22-2009 01:26 PM

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