WVC54GCA Record & Playback problems : Time issues - Playback - AVI conversion

I have gotten everything to work sort of.
Time: The camera time seems to be becoming issue and I am not quite sure why. I have synced it with my pc an it seems still lose an hour. It will sometimes go and try and find a Nttp server even though I havent specified one.
Playbacks: The program for retrieving and playing your recordings. The window never opens to the correct size. I always have to expand it. The slide bar at the bottom (besides not being able to read the font) doesnt display correctly. The speed bar either doesn't speed up the video fast enough for me or doesn't work at all. I am interested in fast forwarding through the recording to see if there is anything worth saving. I am trying to record 12hours per day.
AVI Conversion: The status box of the conversion box doesn't seem to work. When I convert my video I get lots of avi files and have yet to see the full 12 hours of video converted. Why are the data files broken up.
So I think this has the potential for being a great product but I need to know if these minor but essential software issues are going to be resolved. Are there people working on them. Are they of concern to anyone. My use for the camera is to watch my house and record any mischief. But if I am vandalized then I need to produce a tape of the event. I still havent seen that I can do it with this product.
Thanks for listening.

Did the firmware update but still having issues with date and connecting. I am using the software from another camera that works better than the software that came with the camera. It uses a newer version of the recorder/playback which fast forwards correctly and saves and plays back correctly. The timing issue is irritatting since the camera will not do its scheduled recordings if the time is not the same as the pc. Also I had the camera lock up and not allow me access yesterday (before flash). I had to unplug it to get it back. Yes it has a static ip and the router was powered all day.
Thanks

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Hi,
I've been having this gapless playback issue on iOS now for the past few years, since at least iOS 6 if I can remember correctly. The number one reason I use an iPhone and iOS devices is for gapless playback in the iOS music player. For the last few years I've been experiencing a bug with the stock iOS music player on my iPhone 4S using iOS 6 and on my iPhone 5 using iOS 6 & 7, and currently on my new iPhone 6 running iOS 8.1.2. This only happens on my iPhones and using iOS, this bug is not found when I use my iPod classic or when playing the same albums through iTunes.
I thought it might have been spotted by other iOS users and fixed in iOS 7.1 or at least the current version of iOS 8, but instead it's gotten worse, albums that used to play smoothly between transitions now suddenly pause and jump for a split second when changing from track to track.
What's happening is, I listen to a lot of albums that are continuously DJ mixed and play straight through without any pauses between tracks, and I've been experiencing problems a lot now with random split second pauses between tracks and choppy transitions. These albums in question have been ripped from cd using the latest versions of iTunes.
For example,
I'd be listening to an album and it would play gapless and smooth for most of the album, but maybe one or two transitions on the album would have a split second pause between them, and the rest of the album would play perfectly with no pauses, skips or jumps at all.
This only happens on my iPhone, as I have a 160gb iPod classic and I've listened to all the same albums on it and never has a problem playing the album without any pauses, every album plays 100% smooth and gapless on it.
I mailed Apple about it through their feedback page on their site... https://www.apple.com/feedback/iphone.html
Hoping that they would take note of this and try and look into it and fix the issue. That was probably about a year ago now, never got fixed or got any confirmation back from them about this problem. Then last August, I'd had enough and contacted Apple support to notify them about this issue. They told me the usual story, "have you tried restoring the phone?", which I obliged and did. The problem was there on a freshly restored iPhone 5.
So they told me that they would put me in touch with someone higher in Apple to take the case further, "great" I thought.
I spoke with a senior care advisor and explained the problem and agreed to send detailed explanations of the issue and test files too so that they could hopefully hear what I was talking about. But after a few weeks of going back and forward, I finally got them to hear the issue with the random pauses, the first week they denied there was a problem and said the files played ok on their test iOS devices, so I myself tried the files on another iOS device and the same problem was there.
The last correspondence I had with the Apple care advisor was back in the end of August / start of September, and she told me that they spotted the issue and was told by the tech's that it would be fixed in a future update, I never got a when this would happen, I was just told to make sure my iOS device was up to date with the latest version of iOS. I couldn't speak to an actual technician, got no follow up support, just a vague "We'll look into it." Case Closed.
I got so sick of this problem that I sold my iPhone and iPad just after this last phone call with the Apple people, and switched over to Android. I'd being reading up on gapless playback music players and found out that there's a good few available for Android devices. I got myself a Sony Xperia Z3 Compact, twice as powerful as the iPhone 6 and half the price. I was using that for the last few months, and playing my music through Neutron Music Player app which is a great music player which plays gapless 100%
But I couldn't really take to Android OS, seeing as I've been using Apple products for around 10 years now and iOS since the iPhone 3G. So I decided to contact Apple again and see if they'd fixed the music player issue in iOS yet.
I wrote a long email explaining the problem, how it wasn't really looked at properly, and how I was a long time Apple customer and had to resort to switching over to Android because the basic music player functions on iOS devices have bugs. I took a chance in mailing this to Tim Cook's offices, I knew he wouldn't reply personally, just thought that it might get read by someone in his offices with a bit more say in the matter.
Just before Xmas, I got a call from someone from executive relations from my local Apple offices about this. He seemed nice and was aware of the problem from reading back through my emails and previous case notes from August when I opened this case originally.
We had a talk and he said he would get one of the tech's to call me too about this so that I could explain the bugs to someone more knowledgeable about iOS.
A few days later I received a call from one of the tech's at Apple and was chatting to him, explaining the problem. His response was that he thinks Apple doesn't support gapless playback on current iOS devices. From looking at the gapless playback information page on the Apple support site below, it looks like it hasn't been updated to show any iPhone models after the iPhone 3GS... http://support.apple.com/en-ie/HT201644
I was trying to explain to him how ridiculous this sounded, why would Apple stop supporting basic functions on their music player on iOS devices? It makes no sense at all? You can see that the amount of hardware devices and software that supports gapless playback today... http://en.wikipedia.org/wiki/Gapless_playback#Player_support
He couldn't explain either, he just said that because it's not listed there on the Apple support page.
Then the next day I got the follow up call from the Apple executive relations guy, he was stating that he was speaking to the tech guy that called me and it looks like Apple doesn't support gapless playback anymore, from looking at the documentation on site.
I told him how stupid this was, and how lots of music players have gapless playback as standard today. And if they don't support it now, then why does it play through some parts of the albums on iOS ok and then just randomly pause, or have jumpy / choppy transitions on the rest of the album. If it was the case, no albums would play gaplessly at all, it would be like when the first ever iPod's were released back in the day with no gapless playback and would pause for a split second between every transition.
He couldn't give me an answer and said that maybe down the line they would start supporting it again, and that I should request the feature to be added to future iOS versions via the iPhone feedback page... https://www.apple.com/feedback/iphone.html
He just kept on emphasising that it was "NOT A BUG OR ISSUE", trying to cover up the problem because the info on the site wasn't updated to show the current iOS devices. Which in itself is wrong, looking at the page it says "Supported iPod and iPhone models (make sure you have the latest iPod or iPhone software)"
iPhone, iPhone 3G, iPhone 3GS only go up to iOS 6, so that contradicts itself when the latest version is iOS 8.
The info is out of date and needs to be updated. So in August I was told, "we found the issue and will look into it" and a few months later, "it's not an issue", what's a cop out.
I was annoyed and taken back by this response, and really found it hard to believe that this was the case, Apple stopping supporting their music player on iOS devices. Seeing as iTunes plays everything smoothly and no gapless issues. I just went out and bought an iPhone 6 for €900 / $1060, and for that money you'd expect it's basic music player to work. It's total BS to think that a top computer software / hardware company would just decide to abandon basic functions in their devices, especially when we are talking about how much Apple takes pride in their products and how much more they charge for them over their competitors.
So this is my next step to try and get this problem seen and out in the open more. The more people who know about it and are aware of the issue, the better.
Hopefully more people can get the word around and get this noticed by Apple and finally fixed.
I've uploaded some test files below to show the problem. The files are mp3's and aac, and have been ripped from cd using the latest version of iTunes. The mp3's are the ones with the issue, but the aac play with no problem. If you listen to the transition at the end of track 2 (2-02 Colours (JH Re-Edit)) going into the start of track 3 (2-03 Your Body), you will notice the split second pause / jump. But listen to the aac version and compare it to the mp3 version and you will hear that it plays back fine, just as it's supposed to. Try them in iTunes too and both versions playback fine, no jumps or pauses.
You can download them here, all links have the same files, I just uploaded them to different hosts for other people's choosing...
http://s000.tinyupload.com/index.php?file_id=86512332626247919914
https://www.mediafire.com/?w5wvi50er96b14s
http://www42.zippyshare.com/v/37047710/file.html
https://www.sendspace.com/file/lubcmc
More files can be provided if needed to show the problem happening on various other albums.
I really hope that people can spot this issue too and help get this fixed, I know this gapless playback feature might not be important to some people, but like I said at the start, it's an essential function for me in a music player and I use it on a daily basis when I listen to music.
Thanks for reading this long rant of mine, appreciate it.
Ger

I believe this issue occurs only between songs that iTunes has converted to a lower bitrate for you during transfer to your iOS device and songs that it has not done this for. Take this Between the Buried and Me album, for instance. I have marked all of the transitions that should have been gapless but probably aren't in red. I know for sure that most of these marked transitions are indeed broken and that the most of the transitions not marked in red work flawlessly... I honestly can't remember whether or not some of these transitions were gapless or not, but the many transitions I do remember working or not working match up exactly with whether or not the songs on either side of the transition were also on other sides of the 256kbps threshold, the threshold at which I enabled iTunes to convert tracks to 256kbps AAC.
I'm going to try re-sync'ing my library with that "feature" disabled and see if it fixes my gapless playback problem. Will post the results once I test it out.

Encoding and playback problem HD files

Hi all,
Currently, I'm using a new HD camcorder and have no problem with importing and playing these files is premiere cs4 pro. However, when I'm using six video track at the same time I experience some playback problems. After rendering, the video's play, but not smooth, they skip frames and playing a few frames back. In other words, it seems that the video playback stutters. The problem still excists when I encode the project to any file (mpeg2-blu ray, avi, etc). When using two video tracks (with two HD video) this problem is not present, even when these video's are in slowmotion. Installing the new update (4.2) did not solve the problem.
Specs of my system:
Quad core Q6600 @3.0GHz (overclocked)
8gb RAM
>200gb free disk space
windows 7, 64-bit
Does anyone have some suggestions to solve this problem? Thanks in advance.
Regards,
Jeffrey

Harm,
Sorry for not responing for a few days, but I runned the benchmark you'll send me. The main results (dee details attached file):
53,6, secs Total Benchmark Time
6,4, secs AVI Encoding Time
14,2, secs MPEG Elapsed Time
33, secs Rendering Time
Since the potential problem is my hard disk, inaddition, I runned HDtune (hopefully it will help pinpionting the problem):
disk1: avarage transfer rate: 94MB/s, acces time 13.8ms, burst rate 185MB/s
disk2: avarage transfer rate: 85MB/s, acces time 14ms, burst rate 157MB/s
disk3: avarage transfer rate: 73MB/s, acces time 13.9ms, burst rate 183MB/s
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If the hard disk configuration is the problem, could it be solved by applying your suggestion by removing all partitions? Since, I'm not looking forward of removing all partions(re-installing windows (dual boot win7 and vista), shifting a huge amount of data, etc), but if it would help I will do it.
Thanks inadvance,
Jeffrey

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MPEG-1 playback problems

Hi all,
I've imported an MPEG-1 file of 70 minutes with the
DirectMedia Xtra (on PC) and Quicktime (for MAC), but I have a few
playback problems:
On PC it works quite well, only the slider won't go beyond a
certain point in time (about 50 minutes), fom there it always snaps
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The sprite script for PC :
on exitframe me
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On the Mac the MPEG plays very jerky, turning of the "sync to
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Hi Gerrit,
First, any reason you're not using the MPEG Advanced Xtra
insttead of DirectMeda
Xtra? This Xtra is the followup to DirectMedia and is better
in many ways, one
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for mac and PC.
I have had jerky playback on the Mac and the issue was was
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Best solution was to use TMPGEnc to reformat the MPEG files.
This program can be
downladed for free at:
http://www.tmpgenc.net/
It may fix the timing issue as well.
regards
Dean
Director Lecturer / Consultant
http://www.fbe.unsw.edu.au/learning/director/
http://www.multimediacreative.com.au

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I am having the same problems. My guess is that a lot of people are having the same problems and just living with it. Those of us who know where to go on the Internet come here to find a fix.
It seems Verizon has some explaining to do. Maybe they should try Beta testing new software a little better. I would rather have to wait longer for something that works. I am sure that some manager or director said this is close enough, deploy it and we will see what happens. Well, you are seeing the problems. Time to fix your mistake.
All of us are telling our friends about the problems. The longer this goes on, the more people we will tell about it.
Wouldn't you rather us be telling our friends that their is an error in the new interface and that you are working hard to fix it?
If you want to be up front about this, then just tell us. We are adults and can handle it. If you made a mistake, own up to it and give us some credit for doing your Beta testing in the field.
Customer Service is all about telling the truth and if you made a mistake, admit it and lets move on with a fix. I do not want to be told again that I should be able to unplug it, power cycle it, try the on-board diagnostics, etc., etc.......
I am going to be repsonding on a daily basis to keep this topic at the top of the list.
Time to come clean. You will feel better Verizon.
Let's talk tomorrow.

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Your line speed is 1.56 Mbps (1558 kbps).
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Note the t box I am using us relatively old and I have a new one yet to be setup, Are there any additional streaming settings available in the newer units that may address these issues? Suggestions greatly appreciated.
Thanks

Hi Reson8
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On demand streaming : Does not factor in your speed or bandwidth, so when this drops, so does the the picture/sound, and or you get frequent picture freeze.
Feel free to send in your details via private message, so we can take a look at your connection.
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Update on playback problems with AIR 3.5 on desktop

Adobe has received reports that desktop AIR 3.5 users of BBC iPlayer and Digital Theatre Desktop Player are no longer able to play or download video after upgrading from AIR 3.4 or earlier. Specifically, the user will attempt to play the video and will get a black video window or will fail to successfully download videos. Adobe is working on a permanent resolution for the issue in AIR 3.5. In parallel, Adobe is working closely with the BBC and Digital Theatre to offer support and investigate interim resolutions. We will publish an update as soon as we have released the fix.
In the meantime, the work-around for affected users is to migrate back to AIR 3.4. The following link provides instructions for determining the version of AIR currently installed on your machine. If you believe you may be experiencing a video playback problem caused by migrating to AIR 3.5, your video service should be able to tell you whether they believe going back to AIR 3.4 or earlier will resolve the problem. If instructed to do so, the following steps here can help you uninstall your current version and locate and install a specific AIR version for installation on your Windows or Mac PC.
Please feel free to report your issue or reproducible steps here and we will alert you once a fix has been put in place. We sincerely apologize for any inconvenience and thank you for your continued support.

Please note that I have followed the BBC's instructions to uninstall Air v3.5 and iPlayer Desktop and then install Air v3.4 and iPlayer Desktop, but contrary to what they and you say, this has made no difference - iPlayer still can't download programmes to iPlayer Desktop and it still can't find the programmes I had previously downloaded. I surmise that maybe uninstalling wasn't enough and that some fault remains that still prevents the programme from working. I am not an IT expert, so I would need more comprehensive instructions to fix this.
You may like to note that I downloaded Air v3.5 several days before iPlayer Desktop failed, and I am pretty sure that I used iPlayer Desktop in between times. After it failed, it was very reluctant to even open, let alone do anything when, after repeated instructions, it finally did open.
You may also like to note that I began to experience a ridiculous amount of buffering on radio playback straight from the BBC website before and after iPlayer Desktop failed. I don't think it can have been a broadband issue, as I could stream both TV and radio live and I could stream TV playback with no problem. Since reverting to Air v3.4, I have had no buffering. I doubt whether this is a coincidence.
I have an Acer 5745PG with Windows 7, Intel Core i3-350M, NVIDIA GeForce 310M and I use Firefox.
Don't you guys beta test stuff?

MPEG-2 playback audio syncing issue (works in Vista but not in OS X)

My setup:
- Mac Mini CoreDuo 1.83GHz, 1 GB RAM
- Elgato EyeTV 410 DVB-T
- Sony KDL-46W2000 FullHD LCD-TV (1920x1080p)
I have a rather complicated problem with audio-video synchronization at MPEG-2 playback. I've spent a lot of hours on troubleshooting in the last weeks without coming up with a solution.
I've installed Vista using Bootcamp on my Mac Mini, and in Vista everything works fine, so it's definitely a problem in OS X and not a hardware issue.
I have a Mac Mini CoreDuo 1.83GHz 1GB RAM. I have done a reinstall of OS X and updated it in Software Update until Software update says my "computer is up to date". So it's completely fresh without any third party software.
As display I'm using my brand new Sony KDL-46W2000 FullHD LCD-TV connected via a DVI-HDMI cable. I don't have to do any custom settings for this display. OS X outputs 1920x1080 progressive without me having to do any additional settings.
The issue is that when I watch DVDs the picture is delayed on the screen about 200 millisec compared to the audio. This isn't the case on all DVDs, but on several DVDs that I've tested. I don't know the differences between the DVDs. It's the same problem if I use VLC to playback so it's not just Apple DVD Player. And it doesn't matter if I use the S/PDIF output to let my receiver decode the audio or if I use the internal speaker in my Mac Mini.
Now to the most interesting part...
In addition to DVD playback problem, I experience the exact same problem with Elgato's EyeTV. But ONLY when using their deinterlace method "Progressive scan". If I use "Always" or "Motion-adaptive" the audio and video syncs just fine.
If I playback other media-files (in Quicktime or VLC) like mov, H264/x264 or XviD everything works just fine and as expected.
As far as I can see the problem only seems to affect MPEG-2 playback. And judging on the troubleshooting with EyeTV deinterlacing and/or progressive scan seems to be involved in some way.
I also tested EyeTV on a PowerBook G4 connected to my TV, and it shows the exakt same problem.

I don't know what causing the problem, but if you play the files with VLC you can adjust the audio synchronization in its "Audio" preferences if you check the "Advanced" box at the bottom-left.

Video Playback Problems (iPod Classic 120GB)

Hi! I recently purchased my new iPod Classic 120GB but I'm encountering problems regarding video playback.
I downloaded a *music video* from the internet, and the file format is *mpeg video*. I then purchased an iPod Video Converter and thus changed the file to the appropriate one in order to play it in my iPod.
I played the music video first in my iTunes to check whether the video has any problems, but there was none, and it wasn't corrupted. As for my other videos, I have used the same iPod video converter and they were all fine. I then transferred the music video in my iPod.
Problem is, the quality was good and everything, but there are some *slight glitches in the music video*. There wasn't anything wrong with the audio, but with *some of the scenes* in the video itself. I then replayed it, then the *glitch transferred to another scene in the video*.
I then removed the said music video from my iPod, re-converted it, replayed it in my iTunes, then transferred it to my iPod, but the same video still has the same glitch.
So far, I have transferred 10+ music videos in my iPod and they all worked just fine, but I have 6 other music videos that are encountering the same problem with playback.
Does the problem lie with my iPod converter, or in my iTunes, or in my iPod itself? I would like to know.
I would really appreciate some help with this! Thanks!
For additional information:
iTunes - latest version 8.1
iPod - recently bought, Classic 120 GB
video converter - Allok Video to iPod converter
video itself - mpeg format, 204 MB
Message was edited by: megumiii

unfortunately its hard to tell where the problem lies... it depeneds on what type of glitch you are talking about. i really hope you didnt actually pay for a video converter... try "ipod video 9" which is absolutely free... top quality and VERY VERY easy to use!!! this program has never caused issues for me. if the issue is with your ipod it may be a delay in information transfer from your ipods hardrive. try defragmenting your ipod like you would your computer in the "my computer" window on windows, this does actually help your ipod read the information on its hardrive faster and should slightly--->drastically improve your ipods performance depending on factors such as how fragmented (jumbled) your files are, how many files you have on the ipod, the size of each file etc.
these are the only things i can think of!!! try both... see how you get on.
AzzO

WVC54GCA Record & Playback problems : Time issues - Playback - AVI conversion

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