WX-GT99BT and Xperia Z1

Hi,
I seem to have an issue when connecting my Xperia Z1 with my Sony WX-GT99BT car audio player. Whenever it gets connected, on my Xperia Z1, it pops up with a "Open With" option. I do not know what is the purpose of this and the number of possible apps/services shown to open with is a lot and i have tried with almost everything and nothing works. Even randomly selecting something and setting it to always, it will still appear again when i connect the phone with the player again.
I have had connected my car player with my previous Xperia Z and did not have such an issue before. And this issue appeared on two Z1 mobile phones which i have. My phone is on complete stock. No modifications. Running on latest firmware. Any one with any clue about this? Any sort of help would be really appreciated.
FYI, no issues with any other bluetooth device such as my SW2 or Samsung Audio Dock. Only issue is with my car player.
Sony Lover.
Solved!
Go to Solution.

Haven't heard of this before but it sounds like the car player is sending some sort of command to the phone that can be handled by more then one app. The phone will then ask which app you want to use for that command.
What happens if you connect the phone when it's in safe mode? See this thread for information on safe mode: http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008
- Official Sony Xperia Support Staff
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Similar Messages

Smartband and Xperia Z

Hi
The sony smartband is compatible with XperiaZ? in the compatibility list Xperia Z is not mentioned but the specifications seems fit the Z.
Thank you for your reply

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Yes the SmartBand is compatible with Xperia Z running the latest software update.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Facebook with Albums and Xperia

Hi, I was wondering if anyone can help me. I bought a Xperia Z1 Compact yesterday so today in the progress of setting it all up. I have been an iPhone user for 4 years so many of the features are new to me!
1) I notice in the Albums App from Sony you can connect via facebook and get photos from there? When I click this function a box appears saying connect. I click connect. Then a box appears for permission for Xperia to access my facebook contacts, photos etc etc and I click ok. This box disappears and nothing happens! It goes back to the original connect screen. And I go in circles when I keep clicking connect.
2) In my settings in my accounts, I have facebook. I notice there is also an option for Xperia with facebook. I have removed my facebook from the accounts and added Xperia with Facebook. When I do this the account asks me to sign in etc and when I do the icon that appears is a regular facebook icon and not the Xperia with Facebook icon. (I actually tried this to fix problem 1 and then realised it wasn't doing it this way either). My facebook account when it appears in the list will only let me sync my contacts there are no options for photos or calendars or anything else.
I have tried deleting the accounts turning then phone off and again then re-adding it. I have tried going into my actual facebook account and checking the settings there (as far as I can tell it should all sync up). I only got the phone yesterday so surely it doesn't need re-boot to factory settings or anything?
Please help if you can.
Thanks in advance.

I found the solution here for anyne who has the same problem
http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Problems-with-Xperia-with-facebook/m-p/554965
installing facebook messenger, as recommended in the above thread fixes this.

Sony STM10 and Xperia Z3 Compact

Are Sony STM10 microphone compatible with Xperia Z3 Compact? BRMichael

Even though Sony has been extremely vague and uninformative regarding product conformity and publishing (ANY) information regarding this product, I can assert that the STM10 does in fact work with my Xperia z3 Compact. I am still reviewing this microphone and will continue to post into this relevant thread so that other customers do not experience a profound lack of consumer information as I did. Pros1. 5pin provides advanced functionality, which appears to facilitate native interaction with the Z3C phone2. Very nice performing microphone for the price, no really.... verified with low volume operation, very high quality recordings. Note *at this point, Hight SPL operation (IE: Loud Concert Situations) remain untested.3. its possible to point the microphone in the direction of the 2megapixel camera but some angles may enter the frame (this is an acceptable and unavoidable compromise in my view) Cons*Stay Tuned... So far so good.

Changed phone from an Iphone to and Xperia Z1 and can't receive Iphone messages?

Hello I have just transferred from an Iphone to an Xperia Z1 but can't receive any text messages from my Iphone using friends - what do I need to do?

You do not need to ask your friends to do anything, you just need to do one thing and everything will be fine. On your iphone go to Settings>Messages and turn off iMessege and leave your iphone on for about 10 minutes just to make sure the apple servers are updated with your request and then shut your iphone off and voila!! That's pretty much it, now all your friends will be able to message you directly through normal SMS and you don't need to ask them to do anything

Smartband talk and xperia tablet z2 are not compatible

Got my Smartband Talk Friday and realized quickly that swm30 and tablet Z2 don't work together. The needed app is not compatible with Z2 tablet. Any ideas how to overcome this? BR /Per

Lifelog is no problem (I already use smartband swm10 together w my Z2 tablet) . But when I am to install smartband talk, it takes me to Play store and ask me to install the app smartband talk. That app is not compatible to my device, according to Play,,,, but my device is Sony xperia Z2 tablet and I don't see why it shouldn't work,,, graphics?

Sony, what's the difference between Xperia J and Xperias 2011?

We want answers not the bulshit that you said!!!
Answers? Answers? Answers? Answers? Answers? Answers? Answers? Answers? Answers? Answers?

I really agree with you. These moderaters at Sony Support Forum are nothing but puppets in the hands of some higher ranking officials at Sony Mobile, If they oerder them to answers question at the support forum, they will, otherwise they would run away like rats.
F*** Sony!

Display quality in Xperia z1. triluminus and x realty

at the moment when I bought this, I was excited about sony's triluminus display technology, but now I'm dossapointed there is no difference between z1 display and xperia c display.
firstly I don't know, whether this is a z1 series problem or only mine.
x reality is always on in my z1,,, but I didn't see any difference in video/photos, if I turn off x reality. what is the solution for this.

That's odd, install or reinstall the latest update
Update Service (SUS)
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Xperia Z1 C6903 and C6902

What is the difference between Xperia Z1 C6903 and Xperia Z1 c6902

I'm sorry to hear that you feel that way.
Which model that is being sold usually depends on which model the local dealers and network operators order.
We have no intention of discriminating anyone.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Having problem synching Media Go with my Xperia Arc, and SE sync

Help people. Just got my Xperia Arc and attempted at using Media go to transfer all my music files into the Arc. However, the transfer keep hanging in the middle if I transfer too many files at a go. Say 3-4 albums.
It keep popping out wit the error code 0x802a0006. Help me!!!!!!!!
On a side note, I sync all my contacts with google account. Those contacts that I imported from the google account, how do I sync it t my SE sync account?

I'm sorry to hear about your problem with Media Go and Xperia arc.
I have been trying all morning to regenerate the problem you guys run into. But without any luck. I've been testing with the latest version of Media Go.
Unfortunately I'm not able to place what the error code you get points at either.
I believe that my best suggestion would be to see if you guys get the same problem if you try on another PC computer.
Regarding the SE sync, it's not possible to sync contacts in the phone that comes from Google to SE Sync. That's because they become marked as Google contacts and can't therefore not be synced to another web service.
If you would like to have your Google contacts on SE Sync as well I suggest that you export your contacts from Gmail, and then log in to SE Sync on your computer and import them under contacts.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Mobile data doesn't work and I can't access the front camera.

Hi, I received my new Xperia Z3 Compact in white just over a week ago and unfortunately I have few unresolved issued with it which kind of spoils the experience of owning a new phone.
I just switched from a number of Iphones and Xperia was the handset that really impressed me.
I couldn't see the point of getting an overpriced Iphone with a limited storage capability.
Unfortunately my Xperia Z3c has some issues;
- I can't get the front camera work
- I can get my internet only through Wi-Fi and my unlimited 3G data doesn't work at all (T-Mobile U.K)
- Three Swipe Gesture doesn’t appear to be working as it should on any Android device (I'm told).
So I am not a very happy user at the moment and slowly starting to miss the Iphone.

Hi casson50ml,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Sorry to hear about these issues, I would first suggest clearing the data for the camera.
Menu > settings > Apps > All > Camera > Clear Data
Once done try using the device.
In regards to the Internet, try performing an Internet settings download.
Menu > Settings > More > Internet Settings > Accept Disclaimer > Choose Network.
Now try using the network data on the handset.
Can you explain more about the 3 Finger Gesture issue?
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

E-mail and Exchange Active Sync

Planning on configuring E-mail in your Xperia phone? Or do you experiencing problems syncing your E-mails? If yes this might be the topic for you.
Below you’ll find some guides on how to setup E-mail sync and troubleshoot any problems.
POP3/IMAP
POP4/IMAP E-mail accounts are the most commonly used. This guide will show you the steps of configuring your E-mail manually if your E-mail server doesn’t support auto setup. Please note that the Next button won’t be lit if you have typed an incorrect E-mail address containing characters or symbols that are not supported.
Configuring POP3 or IMAP E-mail
Go to the E-mail application and enter your E-mail address and password. Now press Manual setup.
Chose the kind of E-mail server your provider is using. If uncertain check this with your E-mail provider.
Under Incoming settings enter your username, password and server details. If you’re uncertain about these details contact your E-mail provider. But in general your username is the same as your E-mail address but some providers may use a specific user name for your account.
Here you can also set if the server should delete the E-mails if you delete them in your phone. This setting is by default always set to Never.
Next step is Outgoing settings. If your E-mail provider also has an SMTP server you can enter the details for sending E-mails here. This normally requires a sign-in on the SMTP server. If yes, check the Require sign-in box and enter your E-mail address and password. As above if you’re uncertain about any of these details contact your E-mail provider.
If your E-mails provider lacks an SMTP server you can check if your network operator provides an SMTP server and use their details. Using your network operators SMTP generally doesn’t require sign-in.
Now it’s time to set how and when to check for new E-mails. Set and check the options you desire.
The last step of the setup is to enter an account name and your name (signature).
Troubleshooting POP3/IMAP E-mail
First make sure that you have a working Internet connection in the phone.
You can download Internet and MMS settings for your phone by going to Setting > Xperia > Internet settings.
If you have a working Internet connection but still not able to connect to your E-mail server or sync your E-mails check that no Proxy server within your APN settings may be blocking this. You can check this by going to Settings > More (Wireless & networks) > Mobile networks > APN or Access Point Names > Your Internet APN. Check if any details are set for Proxy and Proxy port. If yes you can try to delete them (temporarily) and save the APN. Now check if you’re able to connect or sync with your E-mail server.
You can also verify suspected Internet connection issues by trying via a Wi-Fi network instead.
E-mail disappearing?
By default our E-mail application is set to only mirror the server. So if an E-mail on the server is deleted it will also be removed from the phone at the next sync.
Syncing sent E-mail?
This is not possible on POP3 configurations. To be able to sync sent E-mails in the phone you must have configured an IMAP or Exchange Active Sync account.
Problem sending E-mail?
If you’re not using the same SMTP server as network operator in your phone you might experiencing problems sending E-mail via mobile networks. If this is the case you can connect to a Wi-Fi network to send E-mail or check with your SMTP provider if the outgoing port can be encrypted.
If none of the tips above helps you, you can try to download a third party E-mail application from Google Play store. This can be easy way to rule out where a specific problem may be located.
Exchange ActiveSync
Our Xperia phones come with the built-in Android native client for synchronizing your corporate E-mails, calendar and contacts. Here are some things worth double checking if you would experience any problems with Exchange sync.
Begin with checking your sync account details and if you haven’t configured the Exchange ActiveSync account yet see the instructions bellow.
Configuring a Exchange ActiveSync account
Go to the E-mail application and enter your corporate address and password. Then press next.
Don’t worry if the setup might fail at this point because most Exchange servers don’t have auto setup enabled. In this case just press Manual setup. Please note that the Next button won’t be lit if you have typed an incorrect E-mail address containing characters or symbols that are not supported.
Now our E-mail application needs to know what kind of account you want to configure. Press Exchange ActiveSync.
This will bring you to the incoming settings screen. Enter domain\user name, password and server address. If you’re uncertain about your details contact your IT department to check which credentials to use. You will also need to know if you should accept all SSL certificated or use a client certificate.
When all details are correct you will have to setup how and when to sync. So enter and check the options you desire.
When you see this screen the setup is complete.
If your Exchange server requires certain security settings you might see the following pop-up after finishing the setup. If this is the case you must approve the security update in order to sync E-mail, calendar and contacts.
Pressing OK will give you a screen showing you what permissions you need to give the E-mail application. These permissions/ security settings are set from the Exchange server and depend on your corporate IT policy.
Troubleshooting Exchange Active Sync
First make sure that you have a working Internet connection in the phone.
You can download Internet and MMS settings for your phone by going to Setting > Xperia > Internet settings.
If you have a working Internet connection but still not able to connect to your E-mail server or sync your E-mails check that no Proxy server within your APN settings may be blocking this. You can check this by going to Settings > More (Wireless & networks) > Mobile networks > APN or Access Point Names > Your Internet APN. Check if any details are set for Proxy and Proxy port. If yes you can try to delete them (temporarily) and save the APN. Now check if you’re able to connect or sync with your E-mail server.
You can also verify suspected Internet connection issues by trying via a Wi-Fi network instead.
ActiveSync protocol version
You can check which Exchange ActiveSync protocols that are supported by your phone model in its white paper. http://developer.sonymobile.com/downloads/whitepapers/
Compare this with your server to make sure they’re compatible.
“SERVER REQUIRES UNSUPPORTED SECURITY FEATURES”
If you get the error message above your Exchange server is using security settings which are not supported by the Android native Exchange ActiveSync application. Which security settings that your phone model supports depend on firmware version and phone model. If your company runs on security settings that the Android native mail application doesn’t support and you don’t plan to alter the security settings, an alternative is to download any of the dedicated Exchange ActiveSync applications from Google Play store.
New meetings don’t sync?
If you have entered a new meeting in the phone and it doesn’t sync make sure that the meeting has been put into the correct account. When creating a new meeting in the calendar application make sure that you’ve chosen your ActiveSync account as calendar when creating the meeting.
How to use GAL (Global Address List)?
In most of our models you can access the GAL by opening the contacts application and tap the search icon. This will search the Global Address List on your exchange server. Our mail application also searches GAL when typing something in the To: field. Unfortunately we don’t have any default support at the moment for browsing the complete Global Address List.
For more information about what is supported by our Contacts, Calendar and E-mail applications please see this link (Xperia Z, Xperia ZL, Xperia ZR and Xperia Tablet Z). Or this link (Xperia Z1, Xperia Z ultra and Xperia Z1 Compact).
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Are you sure that your account is really configured for the ActiveSync protocol? Because we've seen this occur only when using IMAP with Hotmail/Outlook.com.
I suggest that you make sure that the account is configured as POP3 or EAS. Or use their own dedicated app.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Syncing contacts with Facebook and contact visualization in dialer

Hi,
I have spent a lot of time trying to sync and consolidate my contacts from Google and Facebook. I did have a couple of issues however and I am looking for advise.
1) Contact photo from Facebook are very low res and blurry.
- Xperia with Facebook account has the both contact & calrendar sync checked, and sync has completed, but no photos are synched.
- Facebook account has retreived the photo from Facebook, but it is extremely low-res and very blurry.
2) Is there a way - after linking a google contact to a Facebook one to quickly copy or merge (selected) Facebook contact details (like photo, birthday, phone number, email or address) into the Google contact.
3) Once I select a phone number as primary is there a way to see in the dialer (using T9 search) only the default phone number. Currenlty I may see a mobile phone from Facebook, another mobile phone from Google, and maybe a couple of other phones, and everytime I search for this contact directly in the dialer I need to remember and choose which number to dial.
So far the only resolution seems to be to switch back to exDialer, which would be a shame since this is my only complaint from the Xperia dialer.
4) Is there a way to backup the link between the google and facebook contacts? Is there a way to backup which phone number, email or address is default? Both of these are not preserved in google contacts, so everytime I reset or change phones I need to start all over.
I am looking for your advice and best practices and thank you in advance!!

OK, so after spending some time for research here are my findings:
1) Synching contact pics from Facebook to Android contacts: Facebook and Xperia with Facebook accounts do not work. As a workaround I have used Contacts+ application from the Google Play store, it works as expected.
2) Merging Facebook contact info (pic, phone number, email, birthday) to google contacts - have not found a way to automate or, best, semi-automate this just yet. Easiest manual option - view a contact, long press the phone/email/birthday, then edit the contact and paste. Will not work for the contact pic though.
3) Show a single record for the contact in the dialer and remember the default phone - Xperia dialer cannot do this, Contacts+ and exDialer can be used as a replacement though.
4) Backup the Google to Facebook link & the default selection for phone number, email, address in case of a hard reset or transfer between phones - no complete solution found yet, need to review more contact backup apps. At least one can edit the names of the google contacts so that they are spelled as in Facebook to make a future matches quick & more fluent.

Losing information of music during sync (Mac - XperiaS)

Hi guys,
I have this problem from 3 weeks now, when i try to sync music between my Mac and XperiaS, i lost some info of the songs (cover art, artist, title) and the title has in the name the number that has in the allbum (01 Yellow Flicker Beat).
It's a mess, i have all the songs in order of album number and with no artist. Can't imagine to edit all of them on the device.
What can i do?

Hi,
I recently started using Sony Bridge for Mac to transfer music from my iTunes to my Xperia Arc.
However, after transfer music to my phone, I discovered that some of the music I had transferred was not in the folder of that artist, but in a folder marked "unknown artist". I have tried deleting the files from my phone and readding them, but still the same thing happens. On my iTunes, all these songs are in the correct folders and even on Sony Bridge with Mac the songs are under the correct artist but, once transfered, are placed in unknown artist.
Hope someone can help

Xperia Z1 stuck in boot loop after upgrade to lollipop!

Hi,
I tried to upgrade my Xperia Z1 to lollipop on my macbook - but it failed due to something about update server error. Now , the phone just tries to boot, shows the sony and xperia logo, backlight comes on - and then shuts down and cycles through this! I tried using EMMA and the phone is locked and says to go to sonymobile/update - but that says to use PCCOmpanion - I have tried to use PCcompanion on a PC and folloed the instructions and it shows the start screen, select screen then just tells me to take the battery out and put the usb cable in again - obviously can't take the battery out - so i shutdown, put it in fastboot and it just does the same.
HELP! Followed the upgrade procedure to the letter and now my phone looks like its bricked....hope sony will replace as it was their fault! Or can someone help me!?!?!?
Solved!
Go to Solution.

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.
Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).
Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

WX-GT99BT and Xperia Z1

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