X-7 blacks out when making a call or receiving????...

It's my 3rd time of this problem 1 time I took help of nokia care center but but they couldn't permanently solve it 2nd time I tried Google the problem and it says to restart if nothing happens restore it this helped that time but now the device doesn't responding any of this.

Hi,
I have same problem with my X7-00 and it is definatelly not softwares problem. X7 has aproximity sensor which reacting if your phone is near face (it was mede for that reason that when you a talking phones screen goes blank, after you taking away your phone from your face screen start to shine again). So the problem may be caused by dusts which could cover aproximity sensor. I'v red that some people had creande it but I'm facing another problem. My phone contains thin plastic film in front of aproximity sensor so I aren't able to clear just aproximity sensor. So now I'm considering if I should remove that film 'cuz I'v red that some people also facing problem that dust is entering the screen. So I'm not sure if after removing that film dust wouldn't satr to enter the screen. So here is everything what I know. I hope that this information was helpfull. And if you will know something about removing that film please send me a message or something (also I took a look to x7 pictures on images.google.com and it seems like every x7 contains that film).
Cheers. 
P.S. I din't mentioned where is that aproximity sensor. And it is right above "Nokia" logo.

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