X-Fi Elite Pro: Implementation of Effects in M

Question

Hi
Can someone please help me here? It's quite urgent.
I only just switched over to X-Fi from SB Li've yesterday. I'm missing a few things which IMO shouldn't be this difficult to find. If the manuals were printed, they'd basically be good for nothing more paper weights so I do hope someone here will be able to assist me.
Before I start I should probably mention that I'm in Audio Creation Mode.
. EAX presets: When I open the EAX controls in the Audio console, there are no presets plus the preset window is blanked out. The help file says that one should select a preset from the list but given the afore mentioned info, this proves to be somewhat impossible. How do I make the preset window acti've and get presets into it's
2. Auxiliary Effects:
a. In the SB Li've's EAX controls, one was able choose with which MIDI controller to send triggers for EG. a Multi-Tap Echo. If I understand it correctly, the MIDI implementation chart in the manual (which I stumbled upon by accident) seems to indicate that Auxiliary effect 3 is triggered by Controller 92 and Aux 4 by controller 94. However, I get zero response from either Auxiliary when triggering either of the 2 controllers. How do I trigger Aux effect 3 & 4 from my sequencer? Also I don't get any response from Aux 3 & 4 on the Wave channel of the mixer.
b. Is there a better delay unit than the "Digital Delay"? The fact that Tap can only go to 207milliseconds and Tap2 to only 404milliseconds, makes it totally useless for a /4 note echo of anything slower than 48.5BPM. The SB Li've's Multi-tap used to be able to go into the thousands. I'm unable to hear what it sounds like since I can't get Aux 3 & 4 to work.
I hope someone will be able to help me.
Thanx in advance

Answer 1

Hi
Pardon me if I seem a little sinical in this post. It's just that I don't like buying a new and expensi've piece of equipment and having to do a runaround trying to fix problems which shouldn't have been there in the first place.
It's a pitty that problems one has with a new piece of equipment or software almost always is fixable with something that would appear to be user incompetance when in fact it's the result of poor documentation. Anyway, thank you to the support team who helped me out. It would have been nice, though, if my more specific issues were answered concisely and not left completely unanswered.
I thought I'd post the solution if someone could benefit from it:
If you had previously run a Sound Blaster Li've! Platinum before installing X-Fi Elite Pro and you find that Auxiliary effects 3 & 4 doesn't work, it's likely that some of the previous SB Li've drivers had not been completely removed from your system. To do this you have to do a clean sweep of your previous installation (which I would have though should be handled by the uninstall program). Anyway, here's a link to a support page which describes how to accomplish this:
http://us.creative.com/support/kb/article.asp?l=3&sid=72
and then click on the appropriate link.
One problem I had is that the CTZAPXX.EXE mentioned in the procedure doesn't appear on the driver disk that came with my SB Li've! Platinum. Fortunately I have a SB Li've 24bit as well and the app was on that driver disk.
After going through the procedure as mentioned above, the 2 Auxiliary effects still did not work. I then installed the new drivers (Update 4) as available on Creative's Driver Page on 2 Dec 2006. At last it worked. A word of caution: Make sure you exit the Creative Volume Panel before installing Update 4. Otherwise, nothing will work as it should.
OK so that fixed my auxiliary effects not working.
I had to answer my MIDI controller question myself by testing with 0-27 values as the reply from support ignored this question amongst others completely. In all fairness, though, the MIDI implementation chart did tell me where to start the trial and error and reduced the test time considerably. And here's the result: Controller 92 does in fact control the strength of Aux 3 and Controller 94 controls Aux 4. There, that sentence took me like what? ...0 seconds to write.
That leaves my other 2 questions:
. Where has the presets gone under the EAX tab of the Audio Console when in Audio Creation Mode? There are 7 or 8 of them in Game mode but only a blanked out window in Audio Creation Mode.
2. Is there a better delay unit available anywhere which allows for longer delay times. The current one is actually closer to a reverb unit than a delay unit as there are many reverb units with longer delay times than this.
OK, so enough raving. Thanx for the help from support.