X in upper left of i-Phone 4

A white X resides in the upper left corner of the screen with all the apps. On the upper right there appears a symbol that looks not unlike the battery symbol, but it is pointed and points to lower left. Both the X and the other symbol sit "behind" the app icons. Its an i-Phone 4 with version 6.1.3. Thanks in advance for advice.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
* [[Troubleshooting extensions and themes]]

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