X pro crashes when inserting pages

Running windows XP, up to date. Acrobat X pro, no updates available. I have inserted pages and combined files for years without issues. Today, it locks up and crashes once I select the file(s); it doesn't even ask where to insert the pages. I am at a loss as to what I can do besides uninstalling and reinstalling the program.

I have encountered the same problem. and uninstalling and reinstalling did not do any help. my operation system is Windows 8.

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