X1 2gen fingerprint problem on win 10

Hello to all,
yesterday I upgraded to Windows 10, via automatic update from Windows 8.1, everything worked perfectly, so this morning I ran a formatting and I installed Windows 10 from iso.
I reinstalled all the drivers but now does not make me install the fingerprint software.
I tried to run the setup.exe in compatibility mode but does not work, have you any suggestions?
Thanks!

Thanks eidnolb.
I disabled all components of Norton Internet Security 2010 before installing Flash Player and NIS doesn't apear to be blocking Flash Player.
However, I haven't specifically allowed Flash Player in NIS - Program Control so I will try doing so.
I'll also check in IE - Manage Add-Ons as you suggested.
I may not be able to post back until after Easter as my customer who has this problem is ill and I will have to go on site and check this myself.
Thanks again.

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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

X1 2gen fingerprint problem on win 10

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