X1 Carbon 2014 Key Broken

Hey Guys! I have a Thnkpad X1 Carbon - 2014. I was working on my laptop a while back; and pressed the Esc key just to see it pop out. I tried fixing it bak, but noticed that one of the hinges on the right hand side clamp is broken.
The Machine is just 6 months old and I am under onsite warranty. The machine works fine otherwise.
I called up support guys and they told me that since I did not have accidental damage protection, I need to carry my laptop to an authorised service centre and that I would not be covered under warranty. I tried explaining that it popped out in the regular course of use and that there was no accident or damage inflicted on the machine, but they seemed to ingore and simply repeated the accidental damage protection thing.
We may so much for the quality of machines and the quality of after sales service and buy these expensive machine. This is totally unexpected of Lenovo and so disappointing. I am sure my next machine is going to be something which costs 1/2 as much for a much better configuration. Its pointless paying so much and then getting such substandard service and steroetype answers to your issues.
Any suggestions? Should I just go and buy a new keyboard to save me the hassle of contacting the support guys again?
Neil.

Gesture Control from eyesight solved!
http://support.lenovo.com/en_IE/downloads/detail.page?DocID=DS041364
Thank Troy from the Atl Support Center for this!
Ugh wait spoke too soon this is only the update...... :-(

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X1 Carbon 2014: Built-in WQHD Display. Turn off & Small Icons

How to turn off the built-in display without
having to change the power option ( Control Panel > Hardware and Sound > Power Options > Edit Plan Settings),
close the window,
or put the system to sleep.
WQHD sucks. Most Icons (YouTube video player controller, Win Photo Viewer controller, Eclipse, etc) are tiny. Is there away to fix this annoying small icon issue? Can we get quality (WQHD) without hurting our eyes? plz take a look at the pic.
X1 Carbon 2014 WQHD 2014 (none touch screen)
Link to image 1
Link to image 2
Moderator note: large image(s) converted to link(s): About Posting Pictures In The Forums

ColonelONeill wrote:
How's the new clickpad?
Does the keyboard flex under reasonable pressure?
Is the adaptive bar actually a pixel-based LCD or just a series of predefined patterns like the really old LCD displays?
The "new" clickpad is very slick. The texture is good but just a little too rubbery for my taste. In comparison with my brother's old T series, I prefer the X1.
Under reasonable pressure, absolutely not. The amount of force it takes for me to flex it is something I'd never do under normal use. It feels very solid in my opinion.
Upon a close inspection, the adaptive touch bar appears to be the old LCD type. I really want those media keys.

New X1 Carbon 2014 + Onelink Pro dock + 30inch monitor: no native resolution

X1 Carbon 2014 model
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> the X1 Carbon Gen 2 with windows 8 doesn't have custom charge threshold option.
Assuming the OP is using Win8. Some X12C models ship with Win7 or are "down"gradable to it.
Cheers... Dorian Hausman
X1C2, TPT2, T430s, SL500, X61s, T60p, A21p, 770, 760ED... 5160, 5150... S360/30

Received X1 Carbon (2014/"New") model 20A70035US but missing MultiTouch!

I purchased a 20A70035US TopSeller ThinkPad X1 Carbon 2014 about a month ago. It just arrived today as supply was very tight on it. The unit looks great, but the MultiTouch display, which is documented in PSREF, and was also in the description of the product with the reseller I bought it from, is missing. Touching the screen does nothing, and Windows reports no touch input device. The laptop is a bit lighter than I was expecting too, leading me to believe MT is physically absent.
I have a T440s already so I know how MultiTouch is supposed to work! I ran System Update to make sure no drivers were missing, and it found nothing for the display.
Could Lenovo really have shipped a TopSeller model with the WRONG display?! I desperately need to get this laptop into the field and as it stands now, I have a useless machine in front of me. GRRR.
Current: ThinkPad Tablet 2 | 64GB // ThinkPad T440s | i7-4600U | 12GB | 512GB SSD | FHD MT
Previous: ThinkPad T420s // ThinkPad T410s

My reseller was able to secure stock of the i7 model for me (20A70035US), so I bought that one instead and will return the i5 model for a refund. I am just waiting for RMA approval from Lenovo so it can be sent back for processing.
The i7 unit I received looks great and the touchscreen works!
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Right shift key broken off

I have my right shift key broken off and dont know hot to put it back on. Please Help.

Trent,
Google this on how to reattach the key cap:
"iBook PowerBook key cap removal"
That first pdf is an excellent discussion of how the keycaps attach.
If it won't click back in look carefully at those tiny tabs they may be broken off.
There are many places to buy replacements.
Richard

Music Slider Key broken of my nokia 5610

The problem with my nokia 5610 is that i didnt drop the phone at all but its music slider key broken and its look so ugly without it, is there any possibility of replacing it? Anyone had similar problem as mine?? plz help!!

Hi All,
Please note that i have the same issue, where in the slide is so delicate that whenever you put in you pocket or jacket & when you are taking it out, if a small thread gets stuck inside the music slide button, it will break, i am suprised with this fact as too why has nokia created a slide button with such low quality plastics, also this button would be the most used button of all & must have been the strongest of all, currently i am using the phone without the slide & trust me its not a pretty sight to see. I am not sure if prority centers in Bangalore, India have the part or if i have to spend a fortune to get it replaced, as i have heard nokia spares are one of the most expensive :-( as compared to the competition.
Does anyone agree with me? Request nokia support to check on this please respond.
Regards,
Lingaraj Dharwad
Message Edited by raj_dharwad on 18-Apr-2008 12:43 AM
"Deserve before you desire"

Laptop keys broken. ....... help me....

Q4. My little kitten is growing mischievous everyday. Yesterday it pounced on my laptop and instantly a few keys went flying. How can I repair my @#$%^ keyboard?

Hi,
Thank you for visiting the HP Support Forums. Since this is a duplicate post I'm going to lock this one, please check your other post here for replies:
laptop keys broken. ....... help me....
Thanks!
Wendy M - HP Support Forums Moderator
Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
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Nokia C7 unlock key broken as its projecting out

I accidentally got my C7 unlock key broken. I took it to nokia service center.. They said me that it doesnt include in warranty.. They ask me 2000 INR to change completely.. a small piece of projecting plastic switch got broken,how can i spend 2000?. What am i supposed to do..??

yeah.. i'll do that if issue crops up again. Bcz it occurs not that frequently, it will be really tough explaining the issue to Nokia care guys.. its been 10 months already and my nokia care still can't see purple patches in my display...

X1 Carbon 2014 Function keys not working in windows7

Hello.
I have a brand new X1 carbon(model: 20A7-005KMD) that was installed with our company image, running windows 7.
Alle drivers in device manager has been installed, and system update is updated.
The carbon has the "touch" function keys and they only partly work.
When booting the computer i can swap between the different functions, but when i get into windows, its is "stuck" with only the options F1-F12. The F keys work, but i cant change settings by pressing the FN key on the left side og the touch display, and get sounds/brightness settings etc.
as said, this works just fine during the boot.
Any ideas what can be causing this and even more important - a fix?

Hi Guys,
We are currently having the same issue on the X1 Carbon 20A7 models (20A7000LAU). In BIOS or during boot the function changing works without issue (limited to two (2) function screens how-ever), it stops working once you log in. If you then lock the computer you can change the functions, but then once you unlock the device, it stops working.
When the drivers are installed and the device is restart we get the above behaviour, if we uninstall the drivers the function keys will function as expected till the device is restarted. This is very strange behaviour.
On a device received by Lenovo there are 4 function changes/screens in total, we can only make two work temporarily as listed above. We have tried the following.
1. MDT 2013 Delivered Windows 8.1 x64 image image. All drivers/software components installed from the lenovo website. We receive above issue and cannot resolve by uninstall/reinstalling.
2. Vanilla Windows 8.1 ENT x64 image installed from Microsoft Volume Licensing portal, installed all drivers supplied from the Lenovo Website. The same behaviour is seen as above and is reproducable.
3. We have als compared all drivers/software installed on the factory supplied model to a manually built device, still the above behaviour is witnessed.
4. We have manually exported drivers from the X1 Carbon device from lenovo and injected them into the vanilla Windows 8.1 ENT or PRO newly imaged device, still the same behaviour above.
Please let me know what I'm missing, I'm certain this is a bug in the drivers for this model.
Regards,
Nic

X1 Carbon 2014 Keyboard

Dear Lenovo,
I have always been a huge fun of the Thinkpad line, pretty much all my laptop are thinkpads. Brought both the 2011 and 2012 versions of X1 and they were great!!! I am such a heavy user I do all my work on those.
especially the 2012 X1, best in business class!
Now on to the 2013 X1, I mean seriously for a business users the keyboard here is such a deal breaker, it really broke my heart that I have to found a different brand now....
1. no physical F-keys, I spend majority of my time on excel, this is such a issue because I enjoyed the stifness and the feeling when key bounce back to me, so I would know it registerd.
2. double tap shift for Cap lock?! this created so much error space for user to turn accidently turn it on or off.
3. the backspace and delete, again its very easy to one rather than the other
4. Home, End, Insert keys, why do they have to jump around from generation to generations? everytime a new Thinkpad comes out does serious business users have to get use to your new desgins...
5. the red pointstick really needs its own dedicate bottons, it has been there for soo many years and its been wonderful! why do you have to take those away?!
Your newly keyboard might work great on ideaPad, geared towards non-professional users... But have them on X1? I mean that is the least part of the ThinkPad you want to mess around.... it will drive all your loyal fans away.
if this type of "innovation" has to continue... at least give us the option of choicing classical desgins vs new ones...

I can't agree with this sentiment more! This new keyboard with the adaptive function keys are terrible. Why would you introduce these for a business ultrabook? Also, as a loyal Lenovo customer, why would you get rid of the separate trackpoint buttons? Combining them into the touchpad is terrible (and it feels cheap when I click it). Please stop dumbing down what is clearly supposed to be a high-end business ultrabook for consumer use! Can you bring back the old keyboard (e.g., the one that was available on the 1st Gen X1 Carbon)?

X1 Carbon (2014) Adaptive keyboard

I received the new X1 carbon. My IT shop had to image it with the corporate Windows 8 image (which I quickly upgraded to 8.1). My Fn keyboard is basically useless now. I tap on the Fn key and it doesn't do anything. I tap on the "configuration" key and it doesn't do anything. I assume it is because I don't have the Adaptive Keyboard app in control panel. I can't find where to download and install it from. Please help!
Solved!
Go to Solution.

Hi Abraithwaite,
If you press F1 to bios, could you change key row?
And did it work for your original win8 OS before?

New X1 carbon (2014) - NOT a productivity tool any more

I was a big fan of thinkpad X-serie and owned 8 or 9 of them.
Purchases nx1c and thought that it'll be my baby for next two years, but now I am thinking to return it since I buy it for work, not to use as an iPad.
Below are some pain points, and hopefully the New New X1 carbon will get right on them.
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(1) Delay introduced by switching keyboard layouts to perform some common tasks
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(2) Delay introduced by the easiness to misclick
- e.g. during debugging, need frequently click F10/F11/etc.. Without looking down, I can't make sure I clicked the right key, and I have to be carefully not swiped over the next key which sometimes mean I have to do the whole thing over
(3) No way to program or delete certain layouts
- I am not a meeting guy, may I remove the web conference layout for fast-switching between modes?
- Snipping tool is really too limited, and I want program it call original PrintScreen, but there's NO way
- Some features are there just for being "fancy", like swiping before webcam to go prev/next page, really wish I can replace them but again, NO way
2. An epic fail in the keyboard change.
I am okay to put some time to get use to some minor changes, but big changes (HOME/END at left), removing some commonly used keys (PrintScreen, Break, Insert), that's too much.
3. TrackPoint without physical buttons are far less convenient. When using TrackPoint, single tap on touchpad to click doesn't work, seems by design - but a bad one.
4. Touchpad: tap with the side of thumb will easily move the mouse cursor upwards and away from the original target position.
5. Windows8 displays horribly in high dpi
6. The power adapter for old thinkpads doesn't work with nx1c, but no adapter tips are available
7. 9 hours? I got slightly over 5 hours max.
In short, the designer goes too far to make nx1c slim and fancy, and now it is not a productivity tool anymore.
Solved!
Go to Solution.

I can't really share any of the complaints.
Compared to my T430s this is just the machine I was looking for. Although I tweaked the T430s into a dual SSD machine (getting rid of a useless CD/DVD combo) I was looking for something slimmer and lighter. The X1 Carbon has a wopping 500G SSD (more than the dual I had) has a far better screen (the T430s has horrible viewing angles and colarization due to the TFT) the IPS is so much better. I don't see any bleed on the side of the screen either.
The X1 shaves off 500g, and is much tinner (but has less ports). The one thing I liked, very much, on the T430 are the connection at the back instead of front, but I think I can live with the power plug sticking out at the left side, although that is were my mouse is.
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2100: Detection error on SSD0 (M.2) -- X1 Carbon 2014

I keep on getting this error on the X1 Carbon, attaching picture.
If it stays on for a long time, 8 hours and more it will show, consistently.
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Its brand new and it started showing since day 1

lenovo support 06/22/2014 filed a support request and this is what I was told:
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This is an expensive laptop that happen to have HW issues. I could have sent it back for repair no problem but my work obligations are keeping me from doing it

Side Keys Broken

Hi
I have a BlackBerry Curve 8520. My Side Keys (Camera and Volume Down) have broken. I can access the Camera through the Menu but how do I adjust the volume in music player or while talking on the phone?
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X1 Carbon 2014 Key Broken

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