X1 Carbon Won't start - with bonus flashing lights !!

Hi everyone. Had my X1 Carbon (2014) for about 3 days now. All of a sudden it has a special moment. The display starts to show hundreds of horizontal black lines each about 1.5cm in length. The very helpful windows message shows a Sad Face and the message "Your PC ran into a Problem and needs to restart. We're just collecting some error info and then we'll restart for you (0% complete)
plus the bonus info -
KMODE Exception Not Handled (luaf.sys)
Needless to say, the computer never restarted.So I gave it a little help by holding down the On/Off button to force a restart.
The machine restarted successfully, worked for three minutes (ie went to web browser and Word) and then the same thing happened.
I did another hard restart. Now the machine is locked in an Endless Disco Loop (new technical term I know) where the keyboard lights flash and then the on-off button flashes 3x and then continues.
Any ideas - apart from Return to Sender, Get refund, Go buy a Mac ?
(Needless to say the idea that there is ZERO formal tech support available on a Weekend, Sucks, Terminally in my opinion.)
Can anyone help ?

Hello, I am having the exact same problem. Was this ever resolved? The laptop is only 1 week old.

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Message was edited by: Grant Bennet-Alder

X1 Carbon Won't start - with bonus flashing lights !!

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