X1 not able to record

My X1 box will not let me record anything. It tells me it cannot record anything at this time.It says We're workingto restore service

Hi Raj,
The browser helper service controls the browser so that OpenScript can record browser activity. You can try restarting the browser helper service, and if that doesn't work try reinstalling the helper service manually using the appropriate .bat files in the \OpenScript directory.
Regards,
Jamie

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