X2-00 Remedial Advice

Question

Dear Nokia,
I would just like yo inquire on my present problem regarding my Nokia X2-00 which I bought last month at SM San Lazaro (a stall). From the beginning the phones battery was quick to be discharged of its power which is 4 hours of talk time while the normal talk time of Nokia X2-00 as advertised is 13.5 Hours then I went back to the store to have the phone change as was stated in the store warranty 1yr with 7 days replacement policy because when I bought it I've noticed that the sticker outside the Box says the 12 month warranty by Nokia in Cambodia and the unit has Cambodian letters on its numpad ... thinking that they would change the unit I went back but they've only replaced the battery ... but still the same problem occurs.. again and again .. and also I've notice a darkening of the top part of the phones screen...
I would like to ask advice on what should be the proper remedy for me on this situation
thank you

Answer 1

Hi,
Some battery information:
Battery must be charged from empty to full a few times before it works at full capacity
Battery repeatedly recharged before it is fully empty  the battery "learns" to operate at reduced capacity
Cure: charge battery from empty to full 2-3 times
If the issue still continues, it is best to visit the Nokia Care Point in your area.
To find your nearest Nokia Care Point, visit http://www.nokia.com/support and select the Repair page.
Br
Mahayv