X2-02 Music Player crashing

Hi All
Ive recently purchased an X2-02 but im getting problems with the music player crashing every time i open it. Ive put in a 32gb card but when im trying to play music, i select the artist / album, it says loading playlist then freezes on that screen (the dots stop moving) then the screen goes blank for a couple of seconds later it comes back on (the phone doenst reboot)
Ive tried updating the firmware to the latest version, a different sd card also reformatting the micro sd card but still the same happens. Any ideas?
Cheers
Rich

Hi rich0898,
Thanks for your post and welcome to the Nokia forum.
In order to fix this issue, I advise you to perform a soft reset on your phone: type *#7780#. Default lock code is 12345. If the issue persists, perform a hard reset. First of all, back up your data using Nokia Suite (Tools > Back up). Once your data is fully backed up, type *#7370# on the keypad. After that, check for update on Nokia suite.
Let us know how you get on and feel free to post any other questions you may have.
Regards,
Pfrancoise
If this post has helped you to solve this issue, please press the "accept as solution" icon. Kudos would always be appreciated.

Similar Messages

My music player crashes every time I touch Genres. 3rd Generation

My music player crashes every time I touch Genres. I can't choose from genres, which means that I cannot play Audiobooks or Podcasts or anything on that page. The "default" page on the player is the Playlist page. Is there a way to reinstall just the music player? I have 3rd generation iPod Touch with current software as of 6/21/12. Thanks for the help.

No, you can't reinstall just the player.
Try the following:
- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod

Iphone music player crash

Hi!
After upgrading to iOS7 I have to say that the UI for the music player is much improved, however the I notice two things.
1. The Hi-Speed Scubbing is slower at respoding, especially near the end of a track it will stutter.
2. The music player will crash near the end of the track its playing or when switching to a new track.
The music player is the MOST USED feature on my iphone.
Hope this info helps you guys towards a patch.
All the best
Paul B Farrell
[email protected]
soundcloud.com/paulofcreation

I had this exact same issue an it was resolve by deleting all podcasts. I had all songs considered and apm marketplace. As a side effect this also caused the memory usage section of the general settings menu to crash.

IPad 4 music player crashing/freezing (iOS7)

Hi all, just over past couple of days whilst using the music player(iOS7) it will freeze when switching from another app for a few seconds and then crash. It also freezes when selecting a song for a few seconds.
Any ideas?
Only this app is doing it.

Anyone got any ideas?

Music player crashing

Since downloading ios7 my music player keeps crashing, sometimes it will play fine and other times it crashes after a couple of seconds.
I bought the ipad just for music so this is very annoying.
When will it be fixed Apple??

Hi rich0898,
Thanks for your post and welcome to the Nokia forum.
In order to fix this issue, I advise you to perform a soft reset on your phone: type *#7780#. Default lock code is 12345. If the issue persists, perform a hard reset. First of all, back up your data using Nokia Suite (Tools > Back up). Once your data is fully backed up, type *#7370# on the keypad. After that, check for update on Nokia suite.
Let us know how you get on and feel free to post any other questions you may have.
Regards,
Pfrancoise
If this post has helped you to solve this issue, please press the "accept as solution" icon. Kudos would always be appreciated.

Music player crash on search

Hi, when I have the music player in the shared modus it crashes when I use the search funtion, but only when you search for tracks, not when you search for artists.
Rebooting the Ipad didn't help. This started after installing ios6

Same problem here, but happens with any search: title, album, artist.

IPod music player crash when playing podcast, exported from GarageBand

Hello!
Before start, I'm using this soft/tools: GarabeBand '11 (6.0.4.) on Mac OS X(10.7.2.), podcast, submited in iTunes, and iOS 5 on my iPod Touch 4. All software is up to date.
So. I have a podcast which Is playing fine everywhere, on Mac, iPod etc. But the latest episode I did yesterday, I made with GarageBand to try "Chapter Marks" feature which I did not used before. Then I export podcast to my Mac and upload to my server to make available in iTunes Store as I usualy do.
Then I downloaded latest episode of my own podcast in iTunes, transfer it to iPod, and found that this episode cannot be played on it! I mean, it transfered well, it shown in episodes list of my podcast, but when I tap to play - music player app just crashing all the times. All previous episodes works fine, so I guess the problem with latest episode is because of GarageBand.
I've tried many different export settings in GarageBand: AAC Encoder with Higher Quality (192 kbps), iTunes Plus (256 kbps) and Custom settings 320 kbps. Also I tried all options in "Quality" dropdown menu in Custom settings: High, Higher and Highest.
But result is still same - this episode, exported from GarageBand, crashing on iPod (although It can be played normaly in iTunes on my Mac).
Would be glad for any suggestion how to solve this. I feel very bad cause subscribers of my podcast downloading "broke" episode :-(
p.s.
Here is podcast in iTunes Store - http://itunes.apple.com/ru/podcast/daniel-lesden-presents-rave/id423519688
Here is RSS feed - feed://ravepodcast.com/downloads/podcast.xml
The problem with latest episode, #017.

I examined the episode media file. In QuickTime Player 7 it shows the chapter images, which are 160x160, and plays normally.
However in QuickTime Player X it doesn't show the images, but opens to a very large black player. The info in QT7 looks like this:
You will notice that although at the bottom it says 'Normal Size 160 x 160 pixels', in the top section it refers to a JPEG at 6227 x 6227 which I suppose is an embedded image, though I can see no evidence of one (unless it's plain black): an image this size wouldn't show on an iPod and would very possibly crash it.
I can't explain how this got there - I've never used GarageBand to make a podcast - but you should have an investigation and try to locate and remove it; it's very likely the cause of the problem.

Nokia Music Player crash on start-up after upgrade...

I have upgraded Nokia Suite from Ovi Suite and found that the Ovi Player cannot start after the next restart. I have tried to upgrade the player to Nokia Music Player and had error during software download for multimedia common component. There is no problem using Nokia Suite. Can anyone help to troubleshoot what has gone wrong and where should I begin to get Ovi Player work?
I was a Nokia Music Unlimited user and has all my songs on the PC with Ovi Player can't start. The last crash I had has caused me to redownload some of the songs due to drm licensing problem. I hope the recommended suggestions would not cause me to loose the drm licenses again. thanks!
Running on a Windows Vista system with updates.
was: 3310--> N80 v5.0719.0.2--> N82 v31.0.016; now: 5800xm v40
KeN82Ny

Hi GoldenChylde,
Nokia Music is not a virus, as other users have found that sometimes their anti-virus software may cause conflicts (not only with Nokia software but other programs), as the AV program brings up the program as a false positive (i.e. incorrectly detects the program as being an invasive process that is seeking to damage the user's computer through installation/operation etc). Is impossible for all AV programs to have a database that knows to exclude Nokia programs, and the same goes for any other computer program out there.

Music player crash

I am using Nokia 5800 XM firmware 50
When I am listening music and opening in browser page http://habrahabr.ru/blogs/apple/95711/ (or any other big page) - browser showing alert "Not enough memory" and closing music player
if in browser there is not only one tab - all other tabs also will be closed

"Why it is closing Music Player but not Browser? Anyway it shouldn't be like this. Browser should stop loading such big page and free memory"
Some Apps are Marked "System" means some critical apps inside OS are marked "system" (We can't change that) Whenever phone runs out of memory it closes the applications which are not "System" But i m not sure if this is the case with "Music Player"
"I don't like Opera - I've tried several monthes ago
great that it is possible to select how to open link - in the same window or in new tab, but nothing else"
You can try Skyfire and see if that meets your taste.
Good Luck.
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4

Nokia 6300 Music Player Crash

Hi There,
I have a new 6300. I have a fully formatted 2GB card in it. I have used Nokia Music manager to transfer and convert the file to M4A files. I was filling the card up reather well and still have about 1Gb free.
I when I update the libaray it finds all the 500+ track on the card.
When I try to use the libaray to get an album to play, the phone locks up for a few minutes and then resets itself.
I am finding it nigh on impossible to use the music player.
The biggest selling point was that you could put lots of music on the card.

it went fyrther than that now, the library decided to corrupt itself. I wasn't showing the right artist name against the tracks.
Thanks for the reply.... it does the same even if it mp3 format.
This is the first nokia I have had problems with.. my 6230 and 6230i were both better.

Installed OS6, and the music player stops when opening the web browser...

I downloaded and installed OS6 on my iPhone 4 last Thursday. It seemed to be working fine, and then at the gym while listening to music, the player kept stopping whenever I opened Safari. When I got home, I backed up and reinstalled the operating system. It seemed to be fine, but then today, the same issue reappeared. Has anyone had issues with the music player crashing when opening Safari or other apps on OS6

Hmm, looks like launching iBooks shuts down any background audio. Once iBooks is running however you can switch apps, restart the audio and return to iBooks. Provided you don't open a multimedia book like the Beatles Yellow Submarine freebie then you can read without disrupting the audio playback.
I've tried choosing different titles in iBooks, or just the library, then quitting the app, running some audio and starting iBooks again. It repeatedly pauses audio even when iBooks doesn't have any immediate use for the audio channel. As long as you don't actively shut down the iBooks app however you can choose some music as background when you are reading.
tt2

[Solved] KDE desktop crashed when i close the flash music player

My desktop is kde 4.7.3-1, and the kernel is linux-3.1.4-1.
Just as the Title, those days everytime when I close the flash music player"http://player.mbox.sogou.com/player" in firefox, my desktop crashed, and my desktop panel disapeared for a while. Several seconds later the desktop recovered. I have no idea what caused the problem. Does anyone have the same problem? Or who have idea what have to do with it?
Any idea is helpful! Thank you in advance!
Last edited by speeds (2011-12-10 12:52:53)

Just out of interest, why the old KDE?
You may get more info if you start firefox from the command line and reproduce the crash.

Music player keeps crashing

Hi I am wondering if any one can help I have a c3o3 phone which I gave to my son ,my contacts was I the account so Itried to delete the old pc suita off my computer and put the new suite ,i think it's the 7.1,but every time it gets to the music player it crashs .i went in to programes and thought I had deleted every file but one keeps reinstalling its self.I have went into C drive ,program files ,into Nokia ,into music player,It's the Cwmbran,individual file that keeps reinstalling itself. Can anyone help. Terence

Hi Terence1546,
Welcome to Nokia Discussions.
Please update or reinstall the current software with Nokia Suite. Doing so will reinstall the music application and the rest of the phone's software that potentially causes the software to crash.
Connect your phone to Nokia Suite and make a back up of your data via Tools > Back Up. Make sure you don't tick the Settings box. Now click on the green arrow icon where an available update will be displayed. If no update is listed you can reinstall the current software, this option is displayed in blue.
Once the software has been updated or reinstalled, restore the back up via Tools > Restore and your phone should work like it should again.
Let me know how you get on!
Iris9290
If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

Music player either does not launch, crashes upon launch, or does not play music properly

Ever since the iOS5 update, my music player on my iPod touch is experiencing problems.
Upon launch, sometimes it will go to a grey screen for several seconds, and then quit before ever displaying my music library. Other times, however, it will launch properly, but then selecting certain songs or playlists causes it to become very slow, sometimes to the point of crashing. Other times I can actually play music, but after a time I wake the iPod and it is stuck on the "Now Playing" screen and cannot be changed without closing the app with the Home button.
My iPod touch is syncing properly and has been synced to the latest software release. I have tried all the usual solutions, including restarting the app, restarting the iPod, and I have also tried restoring my iPod once but this did not fix the problem.
Any help would be much appreciated. Thanks!

You said you retored the iPod but did ot say what type of restore you performed. If you only performed a restore from backup, try a restore to factory defaults/new iPod. If you still have a problem after that then you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Adobe Flash Player crashes on Firefox (NetSteam, Stratus)

Flash Player version: 11,8,800,97 (last)
OS: Windows 7
Browser: Mozilla Firefox 22.0 (last)
Problem: Adobe Flash Player crashes on Firefox, when runnig project with such elements like NetSteam, Stratus.
When problem happen: Only when some streamed data is incoming, after random time. Time before crash can be 4 minutes, it also can be 2 minutes. Memory leaks or disk space usage didn't change and don't seem to be a reason. Problem happen when I was testing my voice chat together with few people. At one moment it crashed at few computers at the same time (which were using Firefox). Then we had luck with repeating this problem several times - simply by asking one of us to play any music into Microphone. Then Firefox Flash Player always crashing.
Here you can see repeating of problem: http://youtu.be/BdkoQxloyDA
It also show that it does not crashes if nobody is sending audio stream in created group, but it does when somebody is sending audio stream. In that video I'm repeating problem by myself, with help of one computer and 2 tabs of Flash Player. First is running in Chrome, second in Firefox. Player in Chrome is used to send system sound from speakers to peer group. Player in Firefox is listening and playing everything he hears (this is why I set it's volume to near 1).
Here is .swf :
http://www.plazmaburst2.com/vchat/vchat.swf?1375377116&l=ANY_LOGIN_NAME&g=b1a2e6f17f339b63 6382b2d6cccadb21
It's very simplified voice chat which only displays streams which are being heared. It's adding " is talking" when stream is sending data. "g" parameter is a group name, I think you can choose any, but tests were made with this one.
Hope it helps. If you will need .fla file - just tell me.

Your issue is distinct from the original poster's issue about a crash on Mac. I've branched this out to a new thread so that we're not confusing everyone.
Firefox on Win8 isn't very stable. We're collaborating with Mozilla on improvements, and my test results with the daily development builds are really promising, but it will be a few more weeks before they actually make it to production releases.
In the meantime, you're way better off using IE or Chrome.

X2-02 Music Player crashing

Similar Messages

Maybe you are looking for