X200 ThinkVantage Password Manager

Hi. We are in the process of removing Local Administrator priveledges for most of our users. One of our users uses the fingerprint reader and ThinkVantage Password Manager software to control his Windows login and his Lotus Notes login on his X200 tablet.
Since removing his local admin priveledges, the user reports that he can no longer login to Lotus Notes using his fingerprint. He is only presented with the normal Lotus Notes login screen. When attempting to launch the Password Manager by pressing the blue ThinkVantage button above the KB and then selecting Manage, nothing happens. If his local admin rights are restored, he can login to Lotus Notes with his fingerprint, and the Password Manager launches properly.
Does anybody have any tips to get this working without local admin rights? Thanks!

Hi,
first I would like to make a short explanation on how Fingerprint and CSS (Client security Solution aka Password Manager) are working in this situation:
After you confugred the system and the user swiped his fingers into the FPR applications and sensor, it hase captured also all other metadata, like the user role, name, domain, etc.
In case anything changes, then the application will react accordingly and in your case it will just kind of react, like if it would not recognize the login for Lotus notes.
So here is what I would advice to do:
- remove all the swiped fingers from the FPR for the user, that you want to change (remove the Admin account) and make the appropriate changes to the system and the account
- first of all as an Admin enter Fingerprint console and configure it , so that also a non-Admin user can log on and use the Fingerprint:
Settings->User Privileges-> check all the boxes, that are in this tab
- log on as the affected user
- swipe the fingers and make sure, that also CSS is configured, as it was previously
- reboot the machine
This should be enough, to get the metadata corrected and the new, or better say the old user will be able to use the ususal Fingerprint loging without any problem.
Please let me knwo, if you will have any add questions, or will have this situation tested.
Cheers

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    Message Edited by bahador on 06-08-2009 07:47 PM
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