X220 Bios Update Fail - Under Warranty but No Support

Hi,
I updated the BIOS on my x220 to version 1.17 and now the laptop wont boot. Just continuously reboots even few seconds, it doesn't even get to the Thinkpad logo.
I downloaded the BIOS update utility directly from the lenovo website, did a restart logged in as administrator and ran the update. When it was finished I restarted the laptop and then it wouldn't boot.
Lenovo support say that this is not covered under warranty. Is this correct?
Thanks
Fitzer

Fitzer,
Sorry to hear about your trouble... let's see if we can clear this...
First, try removing battery and AC adapter and then press and hold the power button several times for several seconds each time.  Re-attach battery and AC and then try to restart the system.   This may clear the condition.
If not, please try to re-contact support.  If you need additional help, please reply to my private message with the information I requested. (see private message from me - little envelope in the top right corner of the forum)
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество

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