X220 - New IPS Screen LOTS of dead pixels

Hi,
First post here but looking for info on a really bizarre problem.
tl;dr - Installed 2 separate IPS screens and both had identical dead pixels in an unusual pattern.
My X220 is out of warranty for starters, but I ordered a replacement IPS panel off a reputable source on eBay to replace my existing TN panel as an upgrade.
Upon receiving it, I had a weird shape of dead pixels in the bottom left corner of my screen which was in the shape of the number 3 - very unusual looking.
I then RMA'd the screen and received a new one .... however I have the same problem.
A weird shape down the bottom left of the screen which is full of dead pixels - about 20 black pixels in total.
I tried using 'unstick' kind of applications to get the pixels working again but had no joy.
Once I fit my TN panel back on, the issue disappears straight away.
Between each IPS screen, I actually replaced my i5 motherboard with an i7 motherboard, so it can't be the onboard graphics that's causing the issue.
2 separate mobos, 2 separate screens ... same problem.
Common factors are inverter and also the cable for the screen... but if it's working fine on my TN panel, I can't see that as the problem.
Here is a picture of it - hopefully someone can shed some light on this before I try RMA this one as well.
http://i57.tinypic.com/156zm39.jpg
Solved!
Go to Solution.

Welcome to the forum!
Dead pixels cannot be fixed by swapping the LED card or cable, it's a defect on the panel itself.
I can only speculate about a bad batch of panels, getting two with the same mistake is not something happening every day I guess.
I'd send it back and ask for a new panel.
/L40SX/240/240X/2*340CSE/360PE/365XD/380D/380E/380XD/380Z/390/560E/560X/2*570/2*600/600E/750Cs/755C/760CD/760EL/760XD/770E/A20p/A22p
A31/i1600/G40/R50p/R61i/S30/SL510/2*T22/4*T4x/11*T6x/6*T4x0x/6*T5x0/3*W5x0/W700/3*X2x/4*X3x/3*X4x/5*X6x/3*X6xT/10*X2xx/2*X200T/4*X30x/Z60m/3*Z61x
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Message was edited by: Newton77

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Problems with stuck/dead pixels, battery life, ICS, and other problems

Stuck/Dead Pixels:
I bought my Droid Razr at around the 21st of December last year. On or around Christmas, I found a bright red pixel on the very bottom of my screen. Unlucky for me, I was leaving for Florida on Christmas Night. I got back on December 31st. Sometime in the first week of this year, I visited my verizon store and told the customer service lady that I had a dead pixel on my screen and had just bought it. But, she told me that she needed the manager to fix this and there was no manager there. For the next week I was busy with school and sports etc and was not able to go back to the store. It was now past my 14 day return period. So I decided, its only one pixel, most people won't notice it anyway. So here I am 5 months later, just starting to discover more pixels dying on my screen. I now have the one bright red one, two light blue ones, and one dark red. I have no idea what the return policy is on defective phones, and the verizon site is designed so that you can't find anything. And an FYI, I have tried stuck pixel removers and other apps, which haven't been successful.
Battery Life:
I have also been finding more problems with my phone. The battery life is terrible when 4G and even 3G are on. I actually see no difference in battery consumption between 3G/4G. My battery dies about 4-5X faster when data is turned on, compared to using no data. I know it isn't because of the apps I installed since when I use WiFi, the battery is alright. I also make sure that my RAM isn't above 400MB, so that the processor doesn't use a lot of battery. I feel like I completely wasted my money buying the Razr. Mainly because of the fact that the Razr Maxx was announced two weeks later, which has about 80% more battery. Not only this, but I've seen the Razr selling for only ONE PENNY on amazon over the past month and it still is. I payed $300 on my Razr.
Ice Cream Sandwich:
After these major problems comes another one, that I bet all Razr and Razr Maxx customers are still thinking about. When will I get Ice Cream Sandwich? It is very disappointing when you are told that you will be getting an upgrade in early 2012, and are still wondering where your upgrade is 5 full months in. From what I understand, we won't see an upgrade until the end of June, since Motorola has posted on their website that "rollouts" would begin in the second quarter. Even if they release it by the end of June, when will it get to your phone? Maybe another week or two for some people. This is another thing that I feel I wasted my money on. My brother told me to get the Nexus because of ICS, but I trusted Motorola that they would upgrade my phone in a timely manner. WRONG.
Phone Freezing:
One more problem that I've had is that the phone will freeze. Usually you only need to turn the screen off and on, but once in a while, you have to completely reboot your phone. When I was coming back from Florida, right as I was about to get home, my phone completely froze. I was about to go return it, but after about 15-20 minutes, it became unfrozen.
Motion Sensor not functioning:
Another problem, an annoying one, is that sometimes the motion sensor that controls portrait and landscape mode will just stop working. Some of the games I play are completely dependent on the motion sensor. It is very embarrassing when you are trying to show off to an iPhone friend and major components of your phone aren't working. They always tell me "why didn't you get an iPhone?". And I really just wanted to have a phone that didn't look like everyone else's, but I guess that comes at a cost. When the motion sensor stops working, I have to shut down my phone and restart, which takes a couple minutes.
Problems with camera:
My last problem would be with the camera. Sometimes if you bring the camera close to something, like a barcode, it will keep trying to focus, but never will. Another problem is photo quality in low light situations. It seems like the camera can't focus because it goes from being very dark into being bright because of the flash. I doubt this can be fixed because it's hardware, but a potential fix could be having the option to keep the LED light on during picture mode, that way the camera will be able to focus correctly.
In Conclusion:
I really just want someone to tell me how to return my phone for a new one, due to the dead pixels. I also wish I could be upgraded to the Razr Maxx because of the poor battery life on the Razr, but from what other people are saying, that probably won't happen. And finally, if anyone has more info about Ice Cream Sandwich, that would be awesome.

Well since it's a Manufacturing Error it should Fall under your Warranty if you got one with your Razr. You know you can Call C.S. an they can Assist you with the Matter on it.. Just remember to have another phone so they can Trouble shoot the One that is Experiencing the Issue an when you talk to them go over thing. An they should send you C.G.A.N unless they request you to send it in before you get anther one. If you feel Better going to the Store try that. And Good Luck..

Dead Pixel on my Sony Xperia Z1

Hi Concern,
Complain here against Sony Mobile Malaysia.
I live in Kuala Lumpur Malaysia,and my biggest mistake is i bought Sony mobile for the first time ever.
I got the dead pixel on my mobile for 2nd time,even after replace one to one for 2nd time.
one month ago i bought sony z1 and saw 2 deadpixel on screen,went to sony service center(KLCC,kualalumpur),the regret to help me then said me to go to lowyat plaza same sony shop where i bought the phone,its was sony othourised shop,they also said go to sevice center for assistance,
i feel like im a pingpong ball and people are sending me here and there,and no one is helping me for my new phone issue,they dont want to replace the phone,any way 20 calls made to call center on helpine of sony,then Miss.Jess (manager) ensure some one call me or help me but no one help me again,
then i went to another service center infront of timesquare (Ixsun Sdn.Bhd. Lot 1.07 Podium Block,. 1st Floor Plaza Berjaya,. 12 Jalan Imbi,. 55100 Kuala Lumpur),
This time one lady who helped me to replace my mobile in 7 working days,i got the new z1 atlast,
i was happy and i thought issue is now resolved.
just after replacing to new z1 now again got dead pixel on left below of screen,
This time im now super pissed off by SONY MALAYSIA.
i dont understand what is my mistake, to switch from samsung to sony for its better camera and waterproof thingy,
but now i realise that it was my biggest mistake of swiching to SONY.
any ways this time i wont keep quiet and will escalte this issue,on all social fourms and media.
I have all the recipt and proofs,but one from sony didnt contact me yet.

Please see my all trailing emails with Sony.
---------- Forwarded message ----------
From: "thesatti" <>
Date: 23 Oct 2014 18:54
Subject: Re: Sony Xperia Contact Center, Service Request: 1-2156320939
To: <[email protected]>
Cc:
Hi Faizal Mohd,
I disagree with the solution you are now providing to me.
As per last telephonic discussion with you,you told me "you are the last person to be in touch",and now to telling me you can't do any thing.
Must read you 2nd last email.
"As spoken, please provide a copy of your NRIC for the cheque. Please take note that we will get back to you on the approval of the refund."
As per your request,I already provided my necessary documents to you.
I am Now waiting for my Re-Fund.
I am simply un-happy with your services and i have reservation on your management decision.
This case is not close yet.
I want your line manager to Call Me Back as URGENT.
Thanks and Regards.
Naveed Shahzad
M:
Information is not knowledge.(Albert Einstein)
On Thu, Oct 23, 2014 at 5:47 PM, <[email protected]> wrote:
Sony Mobile
Support Sign up Software Update
Dear Mr Naveed,
Thank you for contacting the Sony Xperia support centre.
Thank you for your patient on this case. We regret to inform you that the management have disapproved your request for refund. Please consider these alternative offer, a replacement of Xperia Z1 or you wish to do a top up to Xperia Z2. Please reply us on this.
For the latest news, information and product support please visit www.sonymobile.com.
To learn more on how we can support you, please visit our XperiaTM Care at www.sonymobile.com/support. For further assistance you may also contact us at 1-800-88-7666.
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Faizal Mohd
Sony Xperia MY Customer Services
Contact Us | Legal
Copyright © 2012 Sony Mobile Communications AB. All rights reserved
Sony Mobile - Make Believe
[THREAD ID:1-ZOIPFI]
-----Original Message-----
From:
Sent: 20/10/2014 23:05:10
To: [email protected]
Subject: Sony Xperia Contact Center, Service Request: 1-2156320939
Hello Faizal,
As discussed today regarding to my Sony Xperia Z1 issues(mishandling and 2 times faulty device),kindly proceed for money refund as URGENT.
For processing this request,please find my attached passport copy.
Name : Naveed Shahzad
passport number : #######
Inline image 1
P.S : Kindly reply with turn around time for this process.
cordially
Naveed Shahzad
M:
Information is not knowledge.(Albert Einstein)
On Mon, Oct 20, 2014 at 6:56 PM, <[email protected]> wrote:
Sony Mobile
Support Sign up Software Update
Dear Mr Naveed,
Thank you for contacting the Sony Xperia support centre.
Thank you for your time over the phone. As spoken, please provide a copy of your NRIC for the cheque. Please take note that we will get back to you on the approval of the refund.
For the latest news, information and product support please visit www.sonymobile.com.
To learn more on how we can support you, please visit our XperiaTM Care at www.sonymobile.com/support. For further assistance you may also contact us at 1-800-88-7666.
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Faizal Mohd
Sony Xperia MY Customer Services
Contact Us | Legal
Copyright © 2012 Sony Mobile Communications AB. All rights reserved
Sony Mobile - Make Believe

Dead pixels appeared on Macbook Pro Retina 15"

Hi,
Bought my Macbook on September / 2014 and so far no problems.
Unfortunately today a lot of dead pixels appeared on the center of my screen !
I tried to clean it but it seems to be behind the screen actually. Tried to reboot and reset SMC as request by Apple support, with no success : (
They suggested i bring it to the nearest service center, problem is i use my machine to work and it probably will take weeks to repair.
Is there any other solution ? Why this happened ? My previous Macbook was not Retina and never had this kind of issue.
I took a photo of the screens while in the google website :
Very disappointed

A 15 ft display boy that is big. Perhaps a smaller display with fewer pixels is in order.

IPad 2, 64MB 3G w/ Dead Pixel

I stood in line for over 4 hours today for my iPad 2 (64MB, 3G, AT&T) and after I boot up it up the first thing right in the dead center of the screen -- a dead pixel.
FML.
Anyone else with this problem. I'm going to attempt to take it back tomorrow. I didn't wait over a year and over $1,000 to have a dead pixel on my new iPad 2.
Message was edited by: Rilely

Anyone who says a genius may be able to fix a dead pixel is an idiot. A dead pixel can't be fixed, without replacing the LCD. A stuck pixel is possible, but I've never, not once seen a pixel be fixed.
That being said- I spotted a tiny black spot on mine. Not sure if it is dust under the screen or a dead pixel- either way my eye seems to jump to it when the area is blank.
Apparently the stores get a bunch of models in that aren't available for sale, but for situations like this. They can swap out no problem. If you want a retail swap- you've gotta wait for a model like yours to come in- which for me may mean a while since I have a job and can't get to the mall at 8am and wait in a line every day for their newest shipment.

X220 - New IPS Screen LOTS of dead pixels

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