X230 audio issue, cannot record or hear audio intermittently.

We have 209 x230 laptops with windows 7 64bit. A good number of these laptops are having intermittment audio issue. You cannot hear anything or record anything. Sometime the system sound will work but other application such as the web browser will not work. 
EDIT: All drivers are updated.

Hi there
Have you tried what is outlined in the link below?
Click here to view
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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    Have you tried what is outlined in the link below?
    Click here to view
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