X230 SSD Firmware Update help

Hello,
We are currently having some issues with waking up a X230-2324CTO from a sleep. When awoken from sleep it is unable to open any programs. Programs for example an icon on the taskbar will glow up like if you would normally open a program but then will return to a normal icon like suggesting it was never pressed and no program will open.
Our hope is that the solution is a SSD Firmware update. The have the system updated with every update available for the X230-2324CTO using System Update but this one remains.
Tho we can't figure out how to do this SSD Firmware Update. We don't have a CD drive in this model and when using an USB external disk drive (Samsung) we are unable to boot to the CD.
The question now is can someone provide us with a very clear step by step manual in how to create such a CD the documentation with the update FWSS31 is very poor to say the least. What do we need to create such a CD and how do we need to do it.
Thanks for the support

We are using a Lenovo preload of Windows 8 Pro 64 bit. We currently have 5 Lenovo X230 2324CTO laptops and all of these laptops have the same problems.
One of these problems is that when coming into the office and they put there laptop into the Lenovo dockingstations and power up the laptop that when logged in the OS no program is able to load. There sometimes is a delay in this problem that for example they are able to open Outlook or a website but then no program is able to load. As I described earlier the animation for opening a program will occur on the bar but it will quickly just fade away. Also shutting the laptop off is not possible. It is possible to open the charm bar in Windows 8 and go to the shutdown option but on clicking the computer does nothing.
Another problem is that the user is stuck on the login screen of Windows 8 simply saying Welcome with a loading circle which never stops.
Only a forced shutdown (holding the power button for aprox 10 seconds) and restarting the laptop will make the laptop work again when either of these problems occur. These problems occur on random days. As I'm in the IT Team I know when a problem occurs and it can vary to a few days, every day or a few weeks even before it starts to show up again.
I also checked the users and there behaviour in using the laptop but I cannot find any strange behaviour at all. As i also stated before we are running on every update that Lenovo System Update 5 can trow at us. I also installed Intel Rapid Storage Technology the newest version in hopes of fixing some of the problems.
Thanks for the support.

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We are using a Lenovo preload of Windows 8 Pro 64 bit. We currently have 5 Lenovo X230 2324CTO laptops and all of these laptops have the same problems.
One of these problems is that when coming into the office and they put there laptop into the Lenovo dockingstations and power up the laptop that when logged in the OS no program is able to load. There sometimes is a delay in this problem that for example they are able to open Outlook or a website but then no program is able to load. As I described earlier the animation for opening a program will occur on the bar but it will quickly just fade away. Also shutting the laptop off is not possible. It is possible to open the charm bar in Windows 8 and go to the shutdown option but on clicking the computer does nothing.
Another problem is that the user is stuck on the login screen of Windows 8 simply saying Welcome with a loading circle which never stops.
Only a forced shutdown (holding the power button for aprox 10 seconds) and restarting the laptop will make the laptop work again when either of these problems occur. These problems occur on random days. As I'm in the IT Team I know when a problem occurs and it can vary to a few days, every day or a few weeks even before it starts to show up again.
I also checked the users and there behaviour in using the laptop but I cannot find any strange behaviour at all. As i also stated before we are running on every update that Lenovo System Update 5 can trow at us. I also installed Intel Rapid Storage Technology the newest version in hopes of fixing some of the problems.
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minxlj,
It is not my intention to be rude, however, it is my intention to be direct. Do you have a G5 or do you have an Intel Core Duo, or perhaps even both? Because right now your signature says you have a G5, which has PPC chips in it made by IBM, not Core Duo chips made by Intel.
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