X3-00 Firmware downgrade?

I wonder if it is possible, because I'm intersted in checking previous versions before I take any legal action against nokia in my country.
The current most recent version (v 11.00) just rendered me starting bugs, contact list bugs, lack of correct mp3 support, a bugged music library. I can't imagine what other problems this version does also have, since I just use it for music and phoning.
That being said I'm whiling to downgrade to some version that has at least the music library and music player functioning properlly. I just don't have the time, the energy or the left money to waste it on bad devices. Right now if i compare this X3-00 with my 5220, X3-00 is just a piece of **** that I have trown money away for .
Also, I would like to express my personal sadness in finding out that consumers mainlly have no rights when the topic is software, and that I feel very sad that I, who owned a 5220 and always said it was the best phone I ever had, now believe that not only X3-00 is bad phone, but I'm never whiling to buy Nokia again. A bad move, a company should know that things are bad when a consumer that loved their brand just decides to never own it anymore in his life. I bet I'm not the only one in this forum.
Anyways, thou i may sound very very very mad, I still have a real intention of finding how to downgrade this and maybe solve these problems, cause overall I just don't want to have to start a troublesome legal process of getting my money back and stqart the "what will be the next phone" pandemonium again -.-. So if anyone there can help me out I'm more than thankfull .

Already reinstalled and already restored defaults.
about the comment:
"would you take legal actions on Microsoft because IE9 has a bug that will not let you do the X,Y thing? it's ridiculous."
I don't remember microsoft ever stating that it would do that. Also, it doesn't affect the core of the software, also, internet explorer is a free software for those who owns windows. You do not have rights if you didn't payed for it.
Resuming, one thing is a bug that causes minor troubles (like the contact list bug, my contact vanishs, i sync 20000 times on ovi, they come back), another thing is a bug that messes deeply with one of the core functions of the device.
If I wanted a device that just made calls, received calls and had an agenda, i would have bought a simpler phone, but as I wanted a phone for mp3, therefore I bought the nokia Xpress music.
The minimum I expected from the phone, considering it is market as a 'music phone', was mp3 adequate support.
And the library bug kills the main point of me moving from a 5220 to this X3, wich was better 'bigger sd' support. What's the point in having 8 gb of music in a library that gets all messed due bugs and skips loads of mp3 for not supporting them?
So, explaining myself better, when I use ie, the XY bug doesn't leave it so improductive that i end up in another browser. But this phone's bugs causes such a lack of expected functionally that, instead taking my brand new X3 when goin out, I take my almost 3 year old 5220, because in the end, the music player I payed for 5220 works. What was the point then in buying the X3 if what should work doesn't? As far as nokia doesn't solve this I'll have just sent money to the garbage collectors.
So please, whenever you do a comment like "would you take legal actions on Microsoft because IE9 has a bug that will not let you do the X,Y thing? it's ridiculous." remember you have firstly to consider:
- What was the device designed for?
- In wich level does the bugs affects the functionality?
- Are the functions affects any 'buy reason'?
The 'the X,Y thing' wasn't a 'buy' reason for one, ie main's porpouse was never to do "the X,Y thing", and people are not attracted to download and install ie because it does "the X,Y thing".
(quite franquilly i use ie for years and I'm clueless bout what is the X,Y thingie).

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