X3-02 A Big Prob Wid OVI Suit

I'hv just bought Nokia X3-02 Touch N Type phone n when 'm tryin' to connet mah phone to pc via ovi suit, its not recognizin' mah phone......plzz help me.......

Hi,
Please try this:
Go to Windows control panel: Program and Features or Add Remove in Control Panel
- Click Nokia Ovi Suite and Nokia Connectivity Cable Driver
- Click Repair.
Then restart the computer again.
If it does not help:
-Go to Program and Features or Add remove in Control Panel
- Click Nokia Ovi Suite
- Click Uninstall
Uninstall also:
- Nokia Connectivity Cable Driver
- PC connectivity Solution
Then restart computer.
- Download and install the latest Nokia Ovi Suite.
Br
Mahayv

Similar Messages

OVI Suite knocking my computer out

Hi there!
First of all my settings:
Nokia Ovi Suite 2.1.0.87
Nokia PC Suite 7.1.40.6
PC Connectivity Solution 10.6.1.0
Connectivity Cable Driver 7.1.27.0
Nokia Ovi Suite Software Updater 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.80
Operating system:
Microsoft Windows Vista 32-bit Edition, Service Pack 2
Language: Deutsch
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18882
- Mozilla Firefox 3.5.8 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 6.0.6000, Build: 16386)
Problems:
First of all it's not possible to have OVI Suite in my auto-start since all other programs stom responding after being loaded.
When removing OVI Suite I can start my computer and do whatever I want. But when I start OVI Suite manually I can do everything until it tries to log in into the server. From that point on OVI Suite does not respond anymore. Further, all other programs are crashed as well, i.e. firefox does not load new data, other programs can not be started anymore, etc... Does anyone have any idea what the cause might be,
Thanks a lot in advance,
Nussi

I've got the same problems with Ovi Suite (the actual download) and my Vista-64-PC. Whith Ovi Suite installed and the system freshly started , Ovi tells me that it cannot connect to the internet (although the pc is already connected to the net by lan) and hangs. And even without starting OVI, just after having it installed, some other programs which normally cause no trouble (e.g. Firefox, Thunderbird, OpenOffice ...) cannot be used any more. If I try to start them, nothing seems to happen, but the Task Manager shows that they are running as process but not as application.
Nokia PC Suite on the other side causes no problems. Seems to be a big bug of Ovi Suite. Anyone from Nokia reading this support ciscussion?
Hans

Ovi suite still sucks big time

And it is getting worse and worse - looking at the threads here.
And Nokia blatantly stays away from there forums with the exception of popping up from time to time asking for configuration from the users... ie the buyers.
Numerous suggestions from power users dating back from Version one of OSS (Ovi suck suite) has been totally ignored.
Numerous user questionnaires has been ignored.
And I am painfully reminded about this every week I get from PC-suite, recommending me to switch to OVI. Come on Nokia, how can you still recommend this, when you see how great pain the users are in.
Step to the plate and show yourselves in this forum. Even your CEO had the balls to recently exoplain about the problems. Is it too much to ask for the program manager for Ovi, to explain and how you will rectify??
Cheers,
Lars

First, sorry for the long post, but I am getting sick and tired of the patronizing and condescending comments by certain people who think they're the standard and everyone else is either stupid, immature or otherwise intellectually or emotionally challenged.
@cataholic
Please do feel free to quit your patronizing fanboy rhetoric at any time. It is not helpful. Nor is it any more constructive than the rants of frustrated users.
Adding insult ti injury is rarely helpful.
Repeating the same same false statement about all being well with OVI-Suite does not make it any less false and is also rarely helpful.
Your comment that there must of course be millions out there without any problems is, sorry to say that, typical fanboy rhetoric and inherently flawed.This has been proven many times by people more knowledgeable about discussion board dynamics than me. (yes, there are even books written about the subject)
I can say from my own experience that only a small minority of people having issues with software or hardware will post in forums like this one. First of all, only a very small fraction of users will actually bother to look for and find a forum.
Second only a small fraction of those who actually do find a forum will post. Most are satisfied by seeing that many others are having the same issues. They either seethe quietly and vow to never buy a product of the company in question ever again or they hope that a solution to their problem is forthcoming.
I have worked in IT for over 25 years and I can say with confidence that the sync issues are definitely an OVI-Suite problem, regardless of the fact that i happens to work for you.
For many others it simply does not, in fact it more often does not than it does. I don't just rant without first having done everything feasible to verify that the problem is not on my end or an interaction with other software, bad install, etc. etc.
I have run tests with the same PC and the same fresh images with nothing but the OS (Win XP SP 3, WIN 7 Pro 32, WIn 7 Pro 64)
Particularly interesting is the fact that I installed OVI Suite 2.2 three times on a fresh Win XP image with Office 2003 and three times with office 2007, mind you on the exact same disk image. RTwo out of three times i could not sync OL notes with OL 2003, two out of three times i could not sync at all with OL 2007, Results with Win 7 are similar.
Hovever, there are
Zero issues with PC suite, also three installs each on Xp Pro and Win 7.
Zero issues with Palm desktop.
Zero issues with M$ Active Sync.
Zero issues with Sony Ericsson's Sync Software.
Zero issues with iTunes for the fruit phone.
Zero issues with Blackberry Sync.
Now try to convince me again this is not an OVI-Suite issue.
Of our roughly 35 Nokia users here at the data centre, the majority (25 that i Know of including myself) had issues with OVI Suite, all of those downgraded to PC Suite (handset permitting) no longer have issues.
Ovi 3.0 which is in closed beta right now has not addressed most of the issues mentioned in this forums, is still as unstable unreliable, slow and still the same memory and CPU-hog. Changes seem to be mainly cosmetic.
As for you accusing those who are more and more frustrated with the abysmally bad ovi suite of having low emotional maturity, here's the pot calling the kettle black.
It has been demonstrated many times that patronizing and deriding users that vent in forums is very counterproductive. In many forums I know, moderators delete fanboy rhetoric before they delete rants.
One reason being that rants, contrary to your belief, do just as much to get companies or developers of their collective behinds than the so called constructive comments, which are often dismissed as "you can't please everyone".
More often than not, those who scream the loudest will be heard first. Sad but true.
Another reason is that many companies correctly realize that it is better to let disgruntled users vent in the company's "controlled" environment rather than "out in the wild".
And last but not least "it works for me, you stupid or doing something wrong" fanboy type comments are well proven to fuel the fire and provoke even more rants. If people have serious continuing issues with a product, the last thing they need or want to hear is how well it works for someone else, maybe even topped off by being served up in a very patronizing, condescending manner.
Ever seen a black lemon? They turn black when they rot. My N97 is black. 'nuff said

OVI Suite 2.2.0.245 crashes on windows 7 64 bit pc

My ovi suite worked fine windows xp. I recently got it installed on Windows 7 64 bit machine. It crashes upon starting the suite. following are the details. Kindly help Problem signature: Problem Event Name: APPCRASH Application Name: NokiaOviSuite.exe Application Version: 2.2.0.245 Application Timestamp: 4c2da5db Fault Module Name: NokiaH264HPMPDecTFilter.dll Fault Module Version: 1.0.4.0 Fault Module Timestamp: 4c062e83 Exception Code: c0000005 Exception Offset: 00001b85 OS Version: 6.1.7600.2.0.0.256.4 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Solved!
Go to Solution.

hi kishoreb,
Ovi Suite (2.2.1.22) is available. Could you please upgrade this and try?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try to sync
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How to install ovi suite to D drive?

How to install Ovi Suite to the D drive?
The installer does not offer any options. -SS.
My C drive is full and there is not enough space for the humoungous Ovi suite. As a matter of my personal policy, I never install any application to my C drive. I have created a separate D partition expressly for installing applications.

You can change install location of Nokia Ovi Suite with following:
- Download Nokia Ovi Suite install package from Nokia Ovi Suite pages
- Start Windows Command prompt
- From Command prompt, navigate to folder containing Nokia Ovi Suite install package, which you downloaded
- Start Nokia Ovi Suite install package with command line "Nokia_Ovi_Suite_webinstaller.exe /TARGET="D:\TestDir\Test"
- This results, that Nokia Ovi Suite installer creates folder D:\TestDir\Test (if that doesn't exist) and installs Nokia Ovi Suite there.
- Unfortunately, Windows Installer still keeps installer cache files and system restoration points in C: drive (or whatever your system drive is)
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

HELP! pc suite/ovi suite won't read sms on my 5800...

Hi all! I have a VERY BIG problem. I own a 5800, I have about 3000 sms on the memory card. I want to move them on my PC, so i can delete from my nokia. PROBLEM IS: neither pcsuite nor ovi suite (even 2.0) can access my sms. both software fail. here's what happens.
pc suite: i run nokia communication centre, then it starts checking messages on my cell. after few seconds, it says there are about 2500 messages, at this point i see the bargoing from 0 to 70% real fast, then when it reaches 100% it says there are only about 50 messages on my phone (basically, it only lists the MMS, totally ignores sms)
ovi suite: the first time i used it, i synced messages with my cell, and it only synced about 2200-2300 of them out of 3000. since then, every time i try to sync messages with it, it says that for some reason it cant' read the data from my phone OR that the usb connection doesn't work (i tried with bluetooth, also, and i get the same error, so its not the connection).
in other words... i can read the sms fine on my 5800, it says there are over 3000, but when i try to access them with a pc software, it doesn't work for some reason.
HERE'S WHAT I THINK MIGHT HAVE HAPPENED. some time ago, using pc suite, i did a restore of a backup. during the restore, i got an error while it was restoring the sms. at that time, i didnt pay too much attention, since i noticed all the sms on my phone were ok, none was missing. but what I THINK happened is that since then the sms structure on my 5800 is screwed... and for some reason, my phone can read them fine, but pc softwares dont.
now my question is: WHAT TO DO? i dont want to lose all my sms... i NEED to copy them on my pc... then i can even format/reset my memory card, but i need to copy them first. any help? anything i could try? please help... thank you!

first of all, thank you for your reply!
no, very few of those 3000 sms are from operator/config messages and such... maybe 10 or 20...
i tried nokia pc photos some weeks ago... and it worked, infact i can still see the sms/photos saved on my pc from that day. if i try it now, tho, i get the same errors i get with pcsuite/ovi suite... sync fails and basically does nothing, doesnt update any new sms (last one appears to be of the end of april, which is the last time i had used nokia photo).
this seems to confirm my fear... for some reason, probably after that messed up restore i did, something in the sms structure on the memory card got messed, and now no software can read them properly, even the cell backup program. but for some reason, my nokia can read them fine, if i simply access the messages.
question now is... does nokia have a tool to fix cases like this? i find it ironic that my cell can see all the sms but none of the nokia programs can actually access them. thank you very much!

Maps transmiting problem via Ovi Suite

Hi there,
I have Nokia n78 with Nokia Ovi Maps 3.01. I am trying to upload maps from Ovi Suite. I started to upload full Europe maps. After several time all maps had been downloaded, and upload started. But after uploaded more less 570 MB, upload stoped and after some time phone disconnected (like map loader said). Simillar problem is with uploading music. Any idea what can cause this problem? I tried also upload only one country map, but this happen also in this case, upload just freeze.

If still you are able to reproduce this issue, could you please provide more information on this sothat someone can help you to solve your problem?
A. Device details ( type *#0000#)
B. System Information details ( Help About- Ovi Suite- System Information )
C. Connection Type (BT/USB), BT stack details
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It will help me to serve you better !!!!!
Thanking You

How to uninstall Ovi Suite from N97?

For the last 2 months i can not use Ovi Suite from my phone. After the network selection option it stops working and the screen stops loading on OVİ logo and only 1 option in settings which is EXIT.
Is there a way to uninstall OVİ completely from N97 and then reload it?
There is no problem on PC side using OVİ.

Hi.
You really must mean ovi store on phone.
Try to uninstall it with phone application manager, from installed side, Do not
allow phone to get it again from nokia.
Try to locate old school version of nokia pc tool, not this ovi-manager. I haw probs with w7 too
with this. Now nokia shoul say: AT OWN RISK ONLY AS I TOO !!!!
My N97 had same prob, it did get mini n97 ovi store inside and f..,,ed up from it.
I managed by this way to install working ovi store, but it leaves ovi "plastig back icon" somewhere other folder what even wont work (vines about old ver.), not sure where it was now, cause phone is again at service by other problems.... c'est la vie. mmf The very best.

Ovi Suite 3.1.0.81 deletes 160 contacts from my Ou...

Hi there
The OVI suite needs to be improved in one area and that is to inform us users where it's deleting contacts.
I had to reset my N8 because it wouldn't pair with any bluetooh devices including a brand new nokia BH 609. Then I restore the phone and sync it without a problem, I make the mistake of choosing to "save contacts on the phone" when syncing for the first time.
Now I have duplicates of everything in Outlook which I spend 1 hour deleting.
Syncing seems to have restored to normal.
5 days later I'm syncing and it deletes 160 contacts from outlook!!
Why can we not set it so that Ovi suite lets you know where it's deleting from.
This is business critical and phones and suites are supposed to help us do our jobs and make us more effecient. My problems with my N8 are really taking a drain on my time and busi schedule to the point where I'll probably not buy a smart phone again for a while I'm so fed up.
Please consider this idea of letting the user know where contacts are being deleted so perhaps we may prevent a situation like this.
There's also another sync issue with Calendar, if I delete something in outlook the phone doesn't delete it yadda yadda. Not as importat of course.
Thanks
N8 User.

Could you please update your Nokia Ovisuite and try?
3.1.0.84 is available here : http://www.nokia.com/ovisuite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Cant able to change ovi suite to pc suite

im having x6 mobile, before updating my mobile there is an option for pc suite in usb mode and its easliy connect to my laptop for browsing , but after updating, pc suite turns ovi suite automatically and now its connecting but its not supporting for browsing,pls help me , how to change ovi suite to pc suite in usb mode

Device settings> Connectivity> US> USb connection mode...you can select the default mode from here or You will get ask connection yes or no...make it yes and try
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It will help me to serve you better !!!!!
Thanking You

File manager missing in Ovi suite

I just bought E7-00 after my E90 and I was really surprised that file manager was missing in Ovi suite. This means I cannot transfer single files between PC and mobile phone. Difficult to use backup copies are not enough. Fortunately file manager still exists in old familiar PC suite, which works with E7-00 in spite of that Nokia says it is not meant for this device. I consider it stupid that I have to jump between two suites. It takes much time in vain. I wait that the next version of Ovi suite works better. Please, don't say that file manager is not needed!

@thecat2
Could you please confirm what type of sms are not getting synced?
1. Operator SMS/ MMS?
2. sms from any particular numbers
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite 3.0, Nokia 6303i, can't sync anything.

Hi!
I have Nokia 6303i. I have updated Ovi Suite to the 3.0 version and now I can't sync anything on it. With ovi suite 2.0 I had no such problems.
Ovi Suite 3.0 does recognise my phone. I have 'PC Suite' mode selected on my phone, but when I click synchronise in Ovi Suite it reports a massage like this:
"Change your device USB mode to Ovi Suite mode (or PC Suite)" - even when I set "PC Suite" mode on my phon manually...
Any help appreciated!
Solved!
Go to Solution.

Hi zielak666 ,
I am not sure whether this will solve your problrm but you could try this once.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and Ovi suite 3.0.0.284(hopefully) should detect your mobile properly now.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Unknown error installing Nokia Ovi Suite

HI, i just downloaded noki ovi suite and it reports an error in the intalling part. it says unknown error: 1601. my systens configs are:
Aspire 5050-5954
Athlon 64x2 tk35
120gb hd
1 gb ddr2
windows 7 premium x64

I am not sure whether this will solve your problem but if have not followed this can try it once.
1. Check add/remove program and Uninstall PC Suite & ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove if anything is there
2. Run new PC Suite cleaner.
3. Delete the files from here:
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
4. Restart your PC
5. Go for windows update (Start?> windows update)
6. Restart PC again
7. Install latest OviSuite 2.2 http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Export Contacts Ovi Suite 3.0.0.290

My Nokia N97 don't want to work with me anymore
Iv'e got a backup of all my contacts on my computer, but how do i export them from Ovi Suite? The easiest way would be if there is some third-party software that will export all my contacts to a csv-file or similar, but i haven't found anything? When the phone was working i was stupid enough to not sync my contacts with Outlook

Download and install Noki from here http://www.nokisoft.com/
This may solve your problem
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia ovi suite 3.0.0.290 bluetooth

i have a big problem " i have a windows 7 64 bit when i install my ovi suite i found (use bluetooth instead) disable what can i do to connect my phone via bluetooth
Attachments:
Doc2.doc ‏131 KB

As given in the Help section..
Before connecting your device via Bluetooth, note the following:
You need to have Bluetooth hardware and software installed on your computer. For a list of the Bluetooth software versions that are supported by Nokia Ovi Suite, see System requirements. To check which Bluetooth stack versions are installed on your computer, click Help > About Nokia Ovi Suite > System information.
Enable Bluetooth wireless technology on your computer.
Edit the Bluetooth settings of your mobile device. To do this, go to Settings > Connectivity or Connection depending on the term used on your device. Turn Bluetooth on and make your device visible to other Bluetooth devices. Then other Bluetooth devices, such as your computer, are allowed to find your mobile device, and can start connecting to it. Refer to the user guide of your device for more detailed instructions.
Troubleshooting Bluetooth connections
Bluetooth is not available for you to select In the list of connection types, the Bluetooth option can in some cases be disabled. Should this happen, the reason might be one of the following:
You do not have appropriate Bluetooth hardware or software installed on your computer. To check which Bluetooth stack versions are installed on your computer, click Help > About Nokia Ovi Suite > System information. For a list of the Bluetooth software versions that are supported by Nokia Ovi Suite, see System requirements.
The Bluetooth software on your computer has been disabled.
Check these and make the necessary corrections before you try to connect your device via Bluetooth again.
Your mobile device is not found
If your device is not shown on the list of Bluetooth devices found, the reason might be one of the following:
You have not turned Bluetooth on in the Bluetooth settings of your device.
You have not made your device visible to other Bluetooth devices.
To edit the Bluetooth settings of your device, go to Settings > Connectivity or Connection depending on the term used on your device. Turn Bluetooth on and make your device visible to other Bluetooth devices. Then click Search again.

X3-02 A Big Prob Wid OVI Suit

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