X3 02 erased all my internal phone memory

i recieved a text message, i opened it and it said no converation for this contact exist even though i had been texting to that num ber for over an hou, the message icon on the top was there, the conversation showed 1 new message but there was no message. i turned the phone off and when i turned it back on it went blank and then there were no themes no, contact shortcuts on the home screen, no nuthing on of the phones interenal memory was left. has anybody had such aproblem and if so how to remedy it.

Hi,
First remove your battery and insert.
If it is still the same, try to reset the factory settings.
Please backup your personal data before resetting or updating.
If it does not help, you can update your phone with the available sw.
http://europe.nokia.com/support/product-support/device-software-update
The last option is to visit Nokia Care point in your local area.
To find your nearest Nokia Care Point, visit http://www.nokia.com/support and select the Repair page.
Br
Mahayv

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