X3-02

Hi all,
My daughter was trying to update her Mobile to the latest nokia store but something went wrong and it didint install and even the old application is not there.. we tryed to restore the firmware with nokia suite but there is no option to do that, any advice?
cheers

Go to applications- Extra- collection.
U'll find the Nokia Store app there. I don't know why it happens but when the latest version of Nokia store is installed it reboots the phone & icon disappears from the main menu. But u'll find the app there & it should work fine. If it is not working then u'll have to do a reset of ur phone. But remember doing so will remove all the private data & if the memory card has a password it will b locked. If u don't remember the password don't reset the phone or the card becomes unusable.
Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 1020/920

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