X300 Port Replicator & External Monitor - response from LENOVO requested

Will LENOVO please provide an indication as to when the X300 and external monitor limitation will be resolved.
I refer to http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-69755
Extract from this document:-
"External monitor
With a Thinkpad X300 notebook system, while in Windows XP, the external monitor cannot be set to primary. The LCD must remain primary and the external monitor set to secondary. While under Windows Vista, the external monitor can be set as primary and the LCD set to secondary. This situation is currently under investigation."

i can't speak for lenovo but have you tried the kensington SD200V driver to see if that fixes the problem?
ThinkStation C20
ThinkPad X1C · X220 · X60T · s30 · 600

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Below is a letter I mailed to the President of Lenovo who has, thus far, failed to respond to my request. Considering my loyalty to Lenovo all of these years, I am appalled at the service I have received in my search for a multilingual computer from an international company. Lenovo forces defective, English-only products on its American consumers, and, ironically enough, Lenovo’s President’s first language is not English. Of all who might be sympathetic to my plight I would think Mr. Yuanqing would be most understanding. Unfortunately, this is not the case; I ask both Lenovo employees and customers alike whether a company who can neither provide answers or results is worth working for or buying from.
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Dear Mr. Yuanqing:
(1) I have been a loyal and faithful user of IBM ThinkPads and Lenovos from 1998 on. I am a Cultural Anthropologist with active research projects in Israel and Egypt. I often travel to Europe to give lectures and attend conferences. I find Lenovos durable and reliable in remote areas. Twice, I was typing field notes as I rode my camel on the cliffs falling to the Aqaba Gulf, Egypt, in areas inaccessible to any car transport. My camel became frightened, shook, and my Lenovo flew from my lap high on the saddle to the rocks. It incurred no damage.
(2) On December 18, 2013, I called your Order Department to order a Lenovo laptop. After informing the sales representative that I needed a computer with a Windows 7 Operating System that will work in English, Hebrew and Arabic, I was put in touch with Mr. AS. I also stated that the computer must have an international warranty and that the model be serviceable in Israel. The Israel service center has unmatched quality. He was introduced to me as the multi-lingual expert of the Sales Team. I emailed Mr. S my computer needs. Mr. S suggested that I purchase a ThinkPad T440s Ultrabook Laptop. He promised me that the computer would have working capabilities in several languages. Enclosed please find as Exhibit 1 my order confirmation.
(3) Although Windows 8 Operating System was available on December 18, 2013, I insisted on having a Windows 7 Operating System. Windows 8 Operating System has numerous consumer grievances, and Lenovo-Israel cautioned me against using it. I also needed an XP mode since my files from my Lenovo X301 #2776 are in Windows XP. Further, Hewlett Packard, for example, has stopped marketing Windows 8 in Western Europe. Windows 8 is a defective product.
(4) When I ordered the laptop I was under strenuous deadlines regarding my forthcoming book’s production. It was and still is a miracle that my Lenovo X301 #2776 functions. It has only two gigabits hard-drive space available, is very slow, and therefore prone to crashes.
(5) The ThinkPad T440s arrived on January 6, 2014, and on January 10, 2014, I took it to the owner and chief technician of Mac Berkeley Computer Shop, rated number one in the Bay Area consumer reports. Similar to previous installations, I instructed him to first get the operating system to work in Hebrew, Arabic, and English, before proceeding in anything else. Only then does it make sense to install other programs in Hebrew, Arabic or English or to migrate my English-Arabic-Hebrew data from my Lenovo X301.
(6) Mr. WL called me immediately thereafter. He said that the ThinkPad T440s has an English-only operating system. To have other language capabilities, he said, I would need to purchase an upgrade from Windows 7 Pro to Windows 7 Ultimate, costing an additional $250. All of my previous ThinkPads were not monolingual. For $25 additional dollars, the technician would buy and install the Hebrew and Arabic language packs without needing to replace the whole operating system.
(7) So, I called Lenovo customer service and technical support to suffer through a gauntlet of rude service people and technicians. They all said that if one buys a Lenovo laptop in the U.S., it is an English-only machine because Americans speak, read and write in English only. I was diligent, and finally reached Mr. EG, a sales supervisor. He was touched to hear my Lenovo-Camel story. He asked whether I would be willing to provide Lenovo with a photo of me and my camel and the story. Gladly, I agreed.
(8) Mr. G informed me that should Mr. WL upgrade the computer from a Windows 7 Pro to a Windows 7 Ultimate (with me paying the $250), my warranty would be void. He agreed it is odd that an international company such as Lenovo forces monolingualism on its U.S. consumers. He advised me to return the ThinkPad T440s. He promised that Lenovo would build me the same kind of laptop, but install it with Windows 7 Ultimate. He then disappeared and did not return phone calls or emails.
(9) I returned the ThinkPad T440s Lenovo on January 15, 2014. I was certain that Mr. G would act on his promise and that I would receive a T440s with Windows 7 Ultimate. I provided Mr. G via email with a scan of the UPS package drop-off receipt. I alerted him yet again to my X301 dire situation and to Mr. S’s false information – both causing my serious work deadlines. Mr. G said that Lenovo would not provide me with a new ThinkPad T440s with Windows 7 Ultimate even after I provide proof that I have returned the computer. Mr. G was adamant that Lenovo would only be able to place an order to build the appropriate multi-lingual capacity computer after my return of order #4243394538 is processed. I find this a baffling business practice given the history of my order. Only on January 26, 2014, did the credit show up in my account.
(10) On January 16, 2014, I received a phone call from J E, who presented herself as Mr. G’s superior. Ms. E stated that the multilingual computer Lenovo will be able to build must have a Windows 8 Ultimate. She said that Lenovo stopped offering Windows 7 as of late December 2013. She apologized for Mr. G’s disinformation. We corresponded on this issue and I asked her if there would be an option to downgrade the Windows 8 Ultimate, to Windows 7 Ultimate – a common practice given the many dysfunctions of Windows 8. She said that downgrade to Windows 7 Operating System will result in an English-only operating system.
(11) Ms. JE seems to never answer her phone. Like Mr. G, Ms. E failed to provide me with any explanation as to why an international company such as Lenovo that functions in so many countries and with many languages, forces an English-only policy upon its U.S. consumers. Anywhere else in the world, a Lenovo consumer receives the local language in addition to English. In Switzerland for example, Lenovo computers come with a default German, French, Italian and English.
(12) In the meanwhile, I have been in touch with the Lenovo-Israel CEO office. I was informed that I should not have returned the computer. Rather, I should have hopped on a plane and gotten the language issue fixed in Israel for no extra charge. But I was not in a position to retrieve it back, buy an expensive last minute ticket and fly transatlantic. I was and still am overburdened with on-campus work. Lenovo-Israel suggested that I call Hasidic Jewish computer stores in New York City, and ask them how they solve the problem. I was referred to B&H Photography and Video, and to J&R Computer World, as experts in Hebrew-English Lenovos. I learned the following: their laptops come with Windows 7. They upgrade it to Windows 7 Ultimate. To circumvent the voided warranty issue, they sell their customers extended warranties through private insurance companies. Unfortunately, they didn’t have any ThinkPad T440s models in stock with the configuration I had ordered from you on December 18, 2013. Lenovo-Israel further stated that, given Israel’s stringent customs and abundant shipping corruption on electronics, it would be unsafe to purchase a Hebrew-Arabic-English computer through them and have it shipped to me in the U.S.
(13) In summary, I need a ThinkPad 440s configured as the one originally purchased on December 18, 2013 with Hebrew, English and Arabic languages. I refuse to use Windows 8. It is a defective product. I fail to understand why upgrading the operation from Windows 7 Pro to Windows 7 Ultimate to facilitate a non-English only computer system – nullifies the warranty. I request that you ship me the ThinkPad 440s I originally ordered, with Hebrew, English, and Arabic options. This matter is now of ultimate urgency. Please respond to me at your earliest convenience.
Sincerely,
Professor Smadar Lavie
University of California, Berkeley
Cc: David Roman
Senior Vice President and Chief Marketing Officer
Gerry P. Smith
Executive Vice President, Americas and Enterprise

Moderator comment: This thread's issue has been fully described, and responses have offered several options. Now, though, this thread is spiraling into negative, non-constructive territory, therefore, I'm locking it.
@mazkiratikiya... As is stated in the Community Guidelines, this community operates on a peer-to-peer model. While Lenovo staff may, from time to time, engage in discussions, there should be no assumption that Lenovo will respond to any specific thread.
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X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
I am not a Lenovo employee.

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Hello,
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Solved!
Go to Solution.

You need a series 3 dock with 2 DP/DVI to be able to handle 2 external LCD in addition to the internal LCD.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

X300 Port Replicator & External Monitor - response from LENOVO requested

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