X301 - Problem creating Product Recovery Disc

Hello,
I recently purchased an X301 laptop and have been trying to create a product recovery disc but to no avail.
Shortly after I begin the process, I get a message saying "Drive is not ready or is busy performing another operation."
Can anyone please suggest what might be the problem?
The DVD burner is a Mat**bleep**a dvd-ram UJ-844 and I am using a SONY DVD+R DL disc.
Thanks.

machdeuce, welcome to the forum,
which OS do you have installed?
I have noticed that, using Vista, that the Vista "autoplay" function interferes with creating recovery discs. It sort of "takes over the drive". When required, insert the blank disc and click on the OK button before the Vista " autoplay has a chance to run. The autoplay dialogue field will come up and show the usual; copy files to disc etc., but you can then just close it without worry as the R&R has already received it's "orders" and will continue without problems.
Hope this helps
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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No option to create product recovery media

I installed Rescue and Recovery version 4.21,but i do not hav the option to create product recovery discs.I am able to enter the "Create Recovery Media" - But unlike the first image Here,i only have the option to create rescue media,not the recovery discs.
I tried the "Create Recovery Media" option and inserted a DVD.After a few minutes a message popped up saying something like "Label the disc as 'Rescue And Recovery Startup Disc'" with about 300mb worth of files,and no product recovery discs \operating system discs.
Lenovo 3000 N100 0768-BVG
Windows Vista Home Basic
Any help would be appriciated

What's the history of your laptop? Did you get it used?
Has it been reformatted? Have system restore disks been made before,
by a previous owner, for example?

Fail to Create Product Recovery Media with x301

I purchased an x301 recently with Vista home and fail to create a product recovery disk disk so far.
By going into thinkvantage using "Create Product Recovery Media", shortly I was prompted to indicate a recordable disk drive,which in my case is an external D drive CD burner, then the "little red ball" started to run showing "extracting files please wait"; BUT it won't STOP even after an hour or so and it also did not display any error messages. In fact, the program never went into the next stage prompting me to insert a blank disk. When I tried to stop the program, it sort of hangup and I had to shut down my computer by hard-pressing the turnon button! After several trial I gave up.
Alternatively, when I doubleclick the Q drive to initiate "create product recovery media", the program indicates that it is not responding.
Strangely, I have managed to perform "Create Recovery Media" successfully under Thinkvantage and burned a CD (note - not the Create Product Recovery Media).
I have even gone the extent to do a Full Factory system restore which verifies that my Q drive is working very well!
So, what could be the problem and I'd really want to create a set of product recovery disks!!
Cheers.

If you call lenovo up, i think they will send you a set of recovery media for free, given that you can't create it in the first place.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

How to use the rescue and recovery, and the product recovery discs ?

Hi everyone,
I've just recently became a new owner of a T61, and really enjoying it. I haven't had a chance yet to test-drive the lenovo phone support, as I have not yet screwed anything up that bad that required their help. I did try a clean factory reinstall from the service partition and it worked great. I would like to find out, how does one use the rescue and recovery startup disc, and the product recovery discs that I created myself? From my previous experience with Dell and HP, I only had to insert the first one and restart the computer, and the rest followed. But with ThinkPads, if I ever wanted to bring it to a clean factory state using those discs, do I use rescue and recovery first, followed by the product recovery? I'm curious, what is the difference between the two?
T61 (7658CTO), T9300, 3GB, 250GB, XP Pro
Solved!
Go to Solution.

blake_ibm wrote:
Hi! I'm blake
There is no diff between the two... One is on the Hard Drive and the other on CD/DVD.
Having the HDD version (pre-installed) is a good for trouble shooting. It uses a whole diff O/S on a whole diff partition (not C.
So if you are having problems and boot to RnR (via F11), and those problems go away. you know your issue is software related. If you still have the same problems probly Hardware related... IT IS AN EFFECTIVE WAY TO TAKE WINDOWS OUT OF THE PROBLEM.
Other then that. You can re-image another HDD from disks, you can't do that with the F11 version.
dose all that make sense?
Hi blake_ibm,
Thanks. All this makes perfect sense to me, but that's not what I'm asking for. My question is this: if I wanted to bring my notebook to its factory shipped condition using my recovery cd's, how do I do that? Do I insert cd1 first and then restart the notebook, or do I just insert it without restarting it, or perhaps I should use first the rescue and recovery?
You said that there is no difference between the two, but what two are you talking about man? I am not comparing cd recovery to partition recovery. I am talking about rescue and recovery cd, with system recovery cd's. These are the two things that I'm talking about.
I'm really grateful for all replies, but please people, read the question first !!!
I would really appreciate if someone could explain the steps involved in performing a clean factory recovery, using the cd's, and not the recovery partition. I just want to know for the future, in case one day I have to do it. That is all I'm asking.
T61 (7658CTO), T9300, 3GB, 250GB, XP Pro

How to make a set of Product Recovery discs

Hi everybody.
          I meet some problem ,and need help.
          My notebook is T61p with Vista system
          I want to create a set of Product Recovery discs.And I click Start --> All Programs --> ThinkVantage --> Create Recovery Media.
          However ,I can't find Create Recovery Media in my PC .
          Where can I download the  Create Recovery Media and install it ?
          Anyone can help?
          Thanks!
Message Edited by SunWill on 07-22-2008 10:16 PM

Try to find the the program RRmedia.exe with windows search.
Click it to start and create your media. You´ll need more than 6 CD´s or 2 or 3 DVD´s.
In my system (XP) you´ll find RRmedia.exe in: "C:\Programme\Gemeinsame Dateien\Lenovo\spi\RRMedia.exe"
Message Edited by Agotthelf on 07-23-2008 07:47 AM
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
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Lenovo T61p - Product recovery disc creation fails

Hi,
I tried creating a set of product recovery disc, the process started decently to extract the information/files. Then the process abruptly stops and gives a msg saying "The process has encountered an internal error."
Pls Help.
Rgds,
Sumit

As lead_org says, call Lenovo and explain the problem you have encountered, especially the error message, "The process has encountered an internal error." If they don't offer to send you free recovery media, politely explain to them that it's not your fault that you can't make the media on your own. If you're firm and persistent (call back later and try another agent) they will relent
Cheers... Dorian Hausman
X1C2, TPT2, T430s, SL500, X61s, T60p, A21p, 770, 760ED... 5160, 5150... S360/30

Satellite U205-S5034 - Error when trying to create the recovery discs

Hi Everyone,
I am having trouble with The TOSHIBA Recovery Disk Creator. When trying to create the recovery discs this error comes up:
An unexpected error occurred. Please quit this application and restart it. (Error Code: 0F00FE-F1-00000002)
The machine is a Satellite U205-S5034 running XP Pro SP3.
Any help will be greatly appreciated. Thanks and have a great day.
DaveMatt44

Hi
What kind of DVDs you are using for creating a Toshiba recovery disc? As yet I have tried Verbatim DVD-R and TDK DVD-R and never had a problem with these discs. Friend of tried DVD+R and he couldnt create a recovery disc. After that he tried DVD-R and all was fine but I dont know why this happened.
So please try other discs.
Furthermore check the Toshiba page for a firmware update of CD/DVD drive. Maybe it will help you.

How can I create the recovery discs for my AIO computer? (For Windows 7 systems)

Q.: How can I create the recovery discs for my MSI laptop/AIO computer? (For Windows 7 systems)
A.:
1. Locate the "MSI BurnRecovery" shortcut on your desktop or start menu. Run this program. (Note: If UAC is enabled, press "Yes" to allow the program to run.
2. MSI BurnRecovery will prepare the files. This process may take a few minutes.
3. Click on "Next" to continue.
4. Click on "Advanced".
5. Click on "Create an ISO file for the recovery disc".
6. Select the destination where you want to create the ISO files. (Default is the D: drive)
7. The program will now create the ISO files. This process may take up to 20 minutes.
8. Click on "Finish". Make sure the box is unchecked.
9. Browse to the location of the ISO files. Double-click the recovery_dvd file. (Note: Depending on your system, you will have 1-3 recovery_dvd files)
10. Insert a blank DVD (If the AutoPlay window pops-up, close it). Click on "Burn". It is also recommended to check the box to verify disc after burning.
11. After burn is complete, click on "Close".
12. Double-click the recovery_dvd2 file.
13. Insert a blank DVD (If the AutoPlay window pops-up, close it). Click on "Burn". It is also recommended to check the box to verify disc after burning.
14. After burn is complete, click on "Close". Recovery disc creation is now complete. (You can also delete the ISO files, but it is recommended to keep them)

Hi,
You can order a replacement set of Recovery Discs using the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

S12 Nano Product Recovery Discs (XP) and Warranty Upgrade (US)

I ordered an S12 system on the basis of its weight, marginally acceptable keyboard, and a 16:10 screen, more specifically, 800 pixels height, and XP. Out of the box, all looks good other than some quirky behavior of the numlock setting and the cheap "Veriface" software blocking the normal XP logon box. It isn't the fastest box in town, but compared to the other netbook options 95% of which force Windows 7 starter when coupled with the larger screen, it can't be beat.
But I've hit a dead end, trying to order a product recovery disc set - they exist for the S10 series, but seemingly not for the S12. Is there a secret place to order them?
We're expecting this unit to survive through the remaining 3.3 years of high school.
But Lenovo doesn't seem to offer any extended warranty in the US. Are they telling me I'm SOL after a year?

Hi and welcome to lenovo forum...
Here you can found all about Extend or upgrade your warranty for Ideapad S12...
sincerely KalvinKlein
Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

Cannot create HP recovery disc for windows 8.1

i am not able to create hp recovery disc error says cannot create the image media after the burning processing the recovery

Contact HP Support in your country /region to order Recovery Media. Worldwide contact info can be accessed here >>Contact HP
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I would like to create a recovery disc for hp 635 win 7

How can i create a recovery disc and a boot disc i have a HP 635 notebook PC please can someone help me i think i have a virus of somekind its a autorun.inf with a subfolder NO KILL i tried to remove it but keeps coming back i used file unlocker but it keeps coming back thats why i want to make these two disk

Hi:
If the HP Recovery Manager came installed with your other programs, there should be an option to create recovery disks.
If you don't have this program, then you may be able to order a set of recovery disks from HP for your notebook.
Call HP Technical Support for the country you live in at the link below. If they have a separate number for business PC's/notebooks, call that number.
Inform the customer services rep you need to order a set of quick restore disks for your notebook.
You will need to provide the model number and serial number.
Costs range from free in the UK, to $10 in the USA, to more than $10 in other countries.
http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
Paul

W530 unable to create factory recovery disc's

Hi all, Happy with new W530 but unable to create factory recovery discs.. Searched and found possible solutions in knowledge base and forum but none worked Until know Files for recovery media not found... (although i have two lenovo recovery partitions on SDD) Called support and they offered website to order recovery disc's (not for free???) Ok... then..filling in the necessay forms and providing all data ended up in not able to choose for Dutch language recovey disc's . How to proceed?

In my opinion, there should be a secure way for the owner of the machine to download the images in .ISO format so you can burn them. Of course information would need to be verified to prove you are entitled to do so, but this doesn't need to be overly complicated.
Don't forget you can always get a Windows 7 disk and use the serial number under your battery to install Windows from scratch.
The only time I use the factory image disk set is if I decide to sell a machine. I'll image it back to the factory state. It's a pretty rare event.

Use Product Recovery Disc on different Thinkpad for virus recovery?

Hi,
Three days of struggling to clean an infected Thinkpad so I am ready for drastic action.
Wife's T60 2007-43U rendered useless by ramnit virus. Long story, but reformat seems like only solution.
Have T60 2008-SAA with as-built installation, and expect I can make Product Recovery discs for that machine.
Also have T60P 2007-8JU working fine, but with no recovery partition or great Thinkpad utilities,Sonic or WinDVD as reformat by previous owner deleted them. All three computers have XP Pro with SP-3.
Questions:
1. Can self-made Product Recovery Disc from one Thinkpad be used to reinstall factory load on these others?
2. If so, should doing that completely clean the disk of existing virus and leave it in "new" condition?
3. Understand 6 CD's make up the factory set of Recovery Discs. The as built load is about 10GB! Is there a list somewhere of what all is included in the Recovery? Before I start making these discs, should I expect a total of 6, more, or fewer?
Thanks!

Returning to give you feedback on the success of this recovery. The T60 went from being a doorstop to fully functional!
Thanks again to ajkula and TuuS for their suggestions. Helped me through a harrowing experience.
I made a full set of Product Recovery Discs, 6 cd's, but did not use them as it would have restored I assume to Windows XP or XP SP2 as originally shipped. The source computer had been upgraded to XP SP3 and was up to date on all Windows Patches. I decided to give it a try with Rescue and Recovery to take advantage of those upgrades. I made a full set of R & R discs and with nothing on the computer other than the original load and Firefox, it took 10 cd's.
On the target computer, the one with the virus damage, I set the bios to start from the CD drive, then, as ajkula suggested, and many other anti-virus sources endorsed, I wiped the disk, and I used dBan for that. Worked well in "short DoD mode" and took about 3 hours on a 60 gb drive. I had never tried that before.
I loaded the R & R start-up disc and from there on all I had to do was insert the next disc when instructed. This took several hours because I was not always paying attention when it called for the next disc. The only confusion was after the start-up disc ran and formated the drive, on the next disc, it warned that it was going to format the drive. I don't know if it did it twice or if the message is just poor communication. It went through to the end, and the result is the previously virus ridden computer is now 'identical" to the source. The hardware is similar but not totally identical . As TuuS suggested, the drivers must have been there as I did not have to add any drivers during this operation or since.
Regards to all,
MtnEar

How long does it take to create a recovery disc?

Hi!!!
I have just bought a Toshiba Portege T110.
I tried the first time round and cancelled at disc 4 bec i was out of writeable disc.
Today i am on my 2nd try. I have mgt disc 1-3. When at disc 4~~it says is creating Windon Recovery Environment (64bit) and recording. But the progress bar has been hanging there for the abt 1-2hrs and still not done yet~~
I tried to cancel the program, but it says is recording and advise me not to cancel as it will take a long time.
Can some kind soul advise if this is normal? How long does it takes? If not, what could be the problem?
Thank you in advance!!!

Hi all~~
i have the answer to my question alrdy~~
i accidentatly canceled the copying after waiting over 2 hr on disc 4~~
I restarted the process this morning~~~as i have alrdy done disc 1-3~~i am able to start at disc 4 straight away!!!
Disc 4 took less then 10 mins to complete.
So guys~~ the whole process from disc 1 to 4 takes less than 1 hr.
All the best to you guys!!
And Merry Christmas!!

T60 problem with product recovery disks

After Installing disk 1 of product recovery I am getting a message asking for "Final C" disk. I do not have this and I can go no farther with the recovery
How can I get past this? What could be causing this?

Maybe you could provide a little more information as to how you are trying to recover your system, are the recovery discs from Lenovo or did you create them yourself?
Recovery scenario using Lenovo or self created recovery discs;
boot from the Lenovo R&R or 1st disc created, once it has loaded choose to restore system and then restore to factory settings. Make sure you read all messages carefully. If it says remove disc and turn off and then turn on your system, you will need to, after removing the disc, press the power on button untill the system turns off, then turn it on again without inserting any disc.
You may be asked for a supplemental disc. If the discs are self created you do not have this disc and you need to click on "no". If the discs are from Lenovo you may, may not have one, click "yes" or "no" accordingly. Proceed as instructed and your system will be recovered.
Edit; just had another thought, may / may not be relevant in this case - but just in case: If you are starting the system, then pressing the blue ThinkVantage button, and do not have a factory restore option; - if you can still boot into windows you need to run System Update and let it update itself. Then try the ThinkVantage button again at boot, hopefully the factory restore option will be available.
Hope this helps
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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X301 - Problem creating Product Recovery Disc

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