X40 volume button doesn't sync with Winxp volume control

hi everyone,
I reloaded XP on my X40 to factory default and even updated the winxp to SP3 as well as to the latest X40 driver (sound,hotkey...etc.) but the volume button on th X40 does not sync with the windows volume slide control but the mute buttons sync with XP vol slide control.. Whats happening is, I have to adjust the volume level on both XP and on the button.
tia

SSame thing happened to me and I tried EVERYTHING.. I updated to iOS 8, restarted ton of times, reset settings, checked and changed mute button.To lock screen, checked every setting possible.. Nothing.. Then before I was dressed and ready to take it to Apple, it occured to me to check if my headphones worked so I plugged them in and they worked.. I then unplugged em and continued to play the video and the volume worked! So I tested the buttons and they're back to normal, maybe there was some sort of obstruction in there who knows

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