[X6]Unable to upgrade to V32 from V30

I recently purchased Nokia X6-00 16Gb unlocked version from Amazon.Enter *#0000# the device shows the version number as V30.2.003 and model type as RM-551.
Since V 32 is available, I would like to upgrade the software.
Tried Upgrading through Nokia Suite,but says device has latest software.
Nokia Software update tool detects the device as RM-552 model.
I believe there is V40 also released for X6. Is there any specific procedure for upgrading to latest software.

Connect to iTunes. You should now see the App Store icon, and you now need to set up your account:
http://support.apple.com/kb/HT4479
To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/

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Praveen,
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Did you use the latest version of iTunes.

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How do you fix 'unable to upgrade from version 0'?

I have been working on 6 ibooks over the past year, documenting a lot of stuff for user manuals for our school. The ibooks were all created in iBA version 1.0, but are not published - we only use them internally so we just use the previews.
I gave up trying to upgrade my 1.0 iBooks, it takes too long to 'optimize' the files when I try to open them in 2.0. I have read all the issues with iBA 2.0, but decided to download 2.0 on another computer and wabt to try to re-write all my old 1.0 manuals (I have all the files that went into them).
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Did you ask Apple for help yet?
[email protected]
…support phone number call +1 (877) 206-2092.
Global Phone Support
We have expanded English-language publisher phone support. To make contacting the iBookstore support even easier, new local phone numbers are now available for Australia, France, Germany, Italy, Netherlands, Spain, and the U.K. Support is available Monday to Friday, from 7 a.m. to 5 p.m. (PT).
Country
Phone Number
Australia
1300 307 504
Note that this is a low tariff number.
France
0805 540 117
Germany
0800 664 5307
Italy
800 915 902
Netherlands
0800 0201 578
Spain
900 812 687
U.K.
0800 975 0615
U.S.
+1 (877) 206-2092
Toll-free from U.S. and Canada.

I would like to install BBC iPlayer but AIR is unable to upgrade from 2.5.1.17330

I am unable to install i Player because AIR is unable to upgrade to the latest version
I have tried upgrade AIR without iPlayer, and that runs into the same problems with Adobe AIR installer
I have tried uninstalling Air completely, in order to start from scratch, but that is refused saying that I should contact my administrator.
I am the admministrator.
Consequently I appear to be stuck with AIR version 2.5.1.17730 and cannot load the BBC iPlayer desktop.
Text from Install log is below.
[2010-08-16:21:39:15] UI SWF load is complete
[2010-08-16:21:39:15] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp -playerVersion=10,1,82,76 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
[2010-08-16:21:39:16] Starting app install of http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
[2010-08-16:21:39:16] UI SWF load is complete
[2010-08-16:21:39:17] UI initialized
[2010-08-16:21:39:17] beginning UI styling
[2010-08-16:21:39:17] UI styling complete
[2010-08-16:21:39:17] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla21.tmp
[2010-08-16:21:39:24] unpackaging/validation is complete
[2010-08-16:21:39:24] application is bound to this version of the runtime
[2010-08-16:21:39:24] app id iTunesExport
[2010-08-16:21:39:24] pub id 9816BF1711E8C5ABC4CED8E503841951211D8E5D.1
[2010-08-16:21:39:24] Application not located
[2010-08-16:21:39:25] Waiting for user confirmation
[2010-08-16:21:44:13] User confirmed action: install
[2010-08-16:21:44:13] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp
[2010-08-16:21:44:14] native installer creation complete
[2010-08-16:21:44:14] Starting install
[2010-08-16:21:44:14] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp
[2010-08-16:21:44:14] Destination for installed application is C:\Program Files
[2010-08-16:21:44:14] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-08-16:21:44:14] Scheduling an MSI install operation
[2010-08-16:21:44:14] Beginning install
[2010-08-16:21:44:14] Installing C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\setup.msi
[2010-08-16:21:44:23] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2A.tmp\temp
[2010-08-16:21:44:23] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-08-16:21:44:23] Copying C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-08-16:21:44:23] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2B.tmp\temp
[2010-08-16:21:44:23] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-08-16:21:44:23] Copying C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-08-16:21:44:23] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp\setup.msi
[2010-08-16:21:44:25] Execution complete; beginning commit phase
[2010-08-16:21:44:25] Deleting C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2A.tmp\temp
[2010-08-16:21:44:25] Deleting C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2B.tmp\temp
[2010-08-16:21:44:25] Commit complete
[2010-08-16:21:44:26] Re-launching application from C:\Program Files\iTunesExport\iTunesExport.exe
[2010-08-16:21:44:26] starting cleanup of temporary files
[2010-08-16:21:44:26] application installer exiting
[2010-08-16:21:44:26] App installer completed successfully
[2010-08-16:21:44:26] begin quitting
[2010-08-16:21:44:58] UI SWF load is complete
[2010-08-16:21:44:59] UI initialized
[2010-08-16:21:45:03] Pingback request completed with HTTP status 200
[2010-08-16:21:45:03] Begin background update check
[2010-08-16:21:45:04] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-08-16:21:45:04] Background update not available
[2010-08-16:21:45:04] begin quitting
[2010-09-11:18:40:45] Starting update of c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2010-09-11:18:40:45] Updating from file:///C:/Documents%20and%20Settings/Paul%20Stratford/Local%20Settings/Temp/fla1B.tmp
[2010-09-11:18:40:45] Updating to version 1.5.15695.18135
[2010-09-11:18:40:45] UI SWF load is complete
[2010-09-11:18:40:47] UI initialized
[2010-09-11:18:40:47] beginning UI styling
[2010-09-11:18:40:47] UI styling complete
[2010-09-11:18:40:47] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1C.tmp
[2010-09-11:18:40:59] unpackaging/validation is complete
[2010-09-11:18:40:59] application is bound to this version of the runtime
[2010-09-11:18:40:59] app id BBCiPlayerDesktop
[2010-09-11:18:40:59] pub id 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
[2010-09-11:18:40:59] Application located at c:\program files
[2010-09-11:18:40:59] Waiting for user confirmation
[2010-09-11:18:40:59] User confirmed action: install
[2010-09-11:18:40:59] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp
[2010-09-11:18:41:00] native installer creation complete
[2010-09-11:18:41:00] Starting install
[2010-09-11:18:41:00] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp
[2010-09-11:18:41:00] Beginning install
[2010-09-11:18:41:00] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp\setup.msi
[2010-09-11:18:41:08] Execution complete; beginning commit phase
[2010-09-11:18:41:08] Commit complete
[2010-09-11:18:41:08] Re-launching application from c:\program files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
[2010-09-11:18:41:08] starting cleanup of temporary files
[2010-09-11:18:41:08] application installer exiting
[2010-09-11:18:41:39] UI SWF load is complete
[2010-09-11:18:41:40] UI initialized
[2010-09-11:18:41:40] Begin background update check
[2010-09-11:18:41:40] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-09-11:18:41:41] Background update not available
[2010-09-11:18:41:41] begin quitting
[2010-10-31:14:39:02] Starting app install of http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
[2010-10-31:14:39:02] UI SWF load is complete
[2010-10-31:14:39:03] UI initialized
[2010-10-31:14:39:03] beginning UI styling
[2010-10-31:14:39:03] UI styling complete
[2010-10-31:14:39:03] Downloading file to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla14.tmp
[2010-10-31:14:39:05] Received HTTP Response Status event
[2010-10-31:14:39:05] Response URL is http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
[2010-10-31:14:39:12] Waiting for user confirmation
[2010-10-31:14:39:26] User confirmed action: save
[2010-10-31:14:39:26] Saving file to C:\Documents and Settings\Paul Stratford\My Documents\Downloads\iTunesExport-2.2.2.air
[2010-10-31:14:39:26] starting cleanup of temporary files
[2010-10-31:14:39:26] application installer exiting
[2010-10-31:14:40:40] Starting app install of file:///C:/Documents%20and%20Settings/Paul%20Stratford/My%20Documents/Downloads/iTunesExp ort-2.2.2.air
[2010-10-31:14:40:40] UI SWF load is complete
[2010-10-31:14:40:41] UI initialized
[2010-10-31:14:40:41] beginning UI styling
[2010-10-31:14:40:41] UI styling complete
[2010-10-31:14:40:41] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla15.tmp
[2010-10-31:14:40:43] unpackaging/validation is complete
[2010-10-31:14:40:43] application is bound to this version of the runtime
[2010-10-31:14:40:43] app id iTunesExport
[2010-10-31:14:40:43] pub id 9816BF1711E8C5ABC4CED8E503841951211D8E5D.1
[2010-10-31:14:40:43] Application located at C:\Program Files
[2010-10-31:14:40:43] Waiting for user confirmation
[2010-10-31:14:40:50] User confirmed action: launch
[2010-10-31:14:40:50] Re-launching application from C:\Program Files\iTunesExport\iTunesExport.exe
[2010-10-31:14:40:50] starting cleanup of temporary files
[2010-10-31:14:40:50] application installer exiting
[2010-10-31:14:41:22] UI SWF load is complete
[2010-10-31:14:41:23] UI initialized
[2010-10-31:14:41:23] Begin background update check
[2010-10-31:14:41:23] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-10-31:14:41:34] Background update successfully downloaded
[2010-10-31:14:41:34] User notified of available background update
[2010-10-31:14:41:39] User deferred installation of background update
[2010-10-31:14:41:39] begin quitting
[2010-12-04:19:14:09] Starting app install of http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3010.air
[2010-12-04:19:14:09] UI SWF load is complete
[2010-12-04:19:14:10] UI initialized
[2010-12-04:19:14:10] beginning UI styling
[2010-12-04:19:14:10] UI styling complete
[2010-12-04:19:14:10] Downloading file to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla11.tmp
[2010-12-04:19:14:11] Received HTTP Response Status event
[2010-12-04:19:14:11] Response URL is http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3010.air
[2010-12-04:19:14:12] Waiting for user confirmation
[2010-12-04:19:14:19] User confirmed action: install
[2010-12-04:19:14:19] beginning UI styling
[2010-12-04:19:14:19] UI styling complete
[2010-12-04:19:14:19] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla12.tmp
[2010-12-04:19:14:23] unpackaging/validation is complete
[2010-12-04:19:14:23] application is bound to this version of the runtime
[2010-12-04:19:14:23] app id BBCiPlayerDesktop
[2010-12-04:19:14:23] pub id 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
[2010-12-04:19:14:23] Application located at C:\program files
[2010-12-04:19:14:23] Waiting for user confirmation
[2010-12-04:19:14:37] User confirmed action: install
[2010-12-04:19:14:37] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp
[2010-12-04:19:14:38] native installer creation complete
[2010-12-04:19:14:38] Starting install
[2010-12-04:19:14:38] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp
[2010-12-04:19:14:38] Beginning install
[2010-12-04:19:14:38] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp\setup.msi
[2010-12-04:19:14:50] Execution complete; beginning commit phase
[2010-12-04:19:14:50] Commit complete
[2010-12-04:19:14:50] Re-launching application from C:\program files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
[2010-12-04:19:14:50] Sending browser invocation
[2010-12-04:19:14:51] starting cleanup of temporary files
[2010-12-04:19:14:51] application installer exiting
[2010-12-04:19:15:21] UI SWF load is complete
[2010-12-04:19:15:22] UI initialized
[2010-12-04:19:15:22] Begin background update check
[2010-12-04:19:15:22] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-12-04:19:15:32] Background update successfully downloaded
[2010-12-04:19:15:32] User notified of available background update
[2010-12-04:19:16:18] User deferred installation of background update
[2010-12-04:19:16:18] begin quitting
[2010-12-18:12:38:33] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-18:12:38:33] Commandline is:
[2010-12-18:12:38:33] Installed runtime (2.0.3.13070) located at C:\Program Files\Common Files\Adobe AIR
[2010-12-18:12:38:44] Starting runtime update. Updating runtime from version 2.0.3.13070 to version 2.5.1.17730
[2010-12-18:12:38:44] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-12-18:12:38:55] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2010-12-18:12:38:55] Runtime Installer end with exit code 0
[2010-12-18:12:38:56] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-18:12:38:56] Commandline is: -installupdatecheck
[2010-12-18:12:38:56] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-18:12:38:57] Performing pingback request
[2010-12-18:12:38:59] Pingback request completed with HTTP status 200
[2010-12-18:12:38:59] Starting runtime background update check
[2010-12-18:12:38:59] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-12-18:12:38:59] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2010-12-18:12:38:59] Runtime update not available
[2010-12-18:12:38:59] Unpackaging cancelled
[2010-12-18:12:38:59] Runtime Installer end with exit code 0
[2011-01-22:19:47:36] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:36] Commandline is:
[2011-01-22:19:47:36] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:39] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-01-22:19:47:40] Runtime Installer end with exit code 0
[2011-01-22:19:47:43] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:43] Commandline is: -installupdatecheck
[2011-01-22:19:47:43] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:46] Performing pingback request
[2011-01-22:19:47:47] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:47] Commandline is:
[2011-01-22:19:47:47] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:47] Pingback request completed with HTTP status 200
[2011-01-22:19:47:47] Starting runtime background update check
[2011-01-22:19:47:47] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-22:19:47:47] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-01-22:19:47:48] Runtime update not available
[2011-01-22:19:47:48] Unpackaging cancelled
[2011-01-22:19:47:48] Runtime Installer end with exit code 0
[2011-01-22:19:47:52] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-01-22:19:47:52] Runtime Installer end with exit code 0
[2011-01-22:19:47:53] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:53] Commandline is: -installupdatecheck
[2011-01-22:19:47:53] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:53] Performing pingback request
[2011-01-22:19:47:54] Pingback request completed with HTTP status 200
[2011-01-22:19:47:54] Starting runtime background update check
[2011-01-22:19:47:54] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-22:19:47:54] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-01-22:19:47:54] Runtime update not available
[2011-01-22:19:47:54] Unpackaging cancelled
[2011-01-22:19:47:54] Runtime Installer end with exit code 0
[2011-01-30:15:32:06] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-30:15:32:07] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:15:32:07] Commandline is: -updatecheck
[2011-01-30:15:32:07] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:15:32:09] Performing pingback request
[2011-01-30:15:32:09] Starting runtime background update check
[2011-01-30:15:32:09] Clearing unused background update directory
[2011-01-30:15:32:09] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-30:15:32:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-01-30:15:32:10] Runtime update not available
[2011-01-30:15:32:11] Unpackaging cancelled
[2011-01-30:15:32:11] Runtime Installer end with exit code 0
[2011-01-30:15:32:24] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:15:32:24] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.5537899597547948 onApplicationVersion
[2011-01-30:15:32:24] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:15:32:24] Application Installer end with exit code 0
[2011-01-30:15:32:45] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:15:32:45] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi8= b00y461t null null My4w b00y469f null"
[2011-01-30:15:32:45] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:15:32:45] Application Installer end with exit code 0
[2011-01-30:17:59:16] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:17:59:16] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.16044672718271613 onApplicationVersion
[2011-01-30:17:59:16] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:17:59:16] Application Installer end with exit code 0
[2011-01-30:17:59:20] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:17:59:20] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi9oZC8= b00y461t 4000 2500 My4w b00y469f null"
[2011-01-30:17:59:20] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:17:59:20] Application Installer end with exit code 0
[2011-01-30:18:09:59] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:18:09:59] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.7355694402940571 onApplicationVersion
[2011-01-30:18:09:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:18:09:59] Application Installer end with exit code 0
[2011-01-30:18:10:02] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:18:10:02] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB3dmpucS9oZC8= b00wvjf8 4000 2500 My4w b00wvjnq null"
[2011-01-30:18:10:02] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:18:10:02] Application Installer end with exit code 0
[2011-01-30:18:14:43] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:18:14:43] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.08778980793431401 onApplicationVersion
[2011-01-30:18:14:43] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:18:14:43] Application Installer end with exit code 0
[2011-02-02:18:56:12] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-02:18:56:12] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.6699020299129188 onApplicationVersion
[2011-02-02:18:56:12] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-02:18:56:12] Application Installer end with exit code 0
[2011-02-03:22:15:44] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-03:22:15:44] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.04591698758304119 onApplicationVersion
[2011-02-03:22:15:44] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-03:22:15:44] Application Installer end with exit code 0
[2011-02-03:22:15:59] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-03:22:15:59] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5YjVqci9oZC8= b00yqmwn 4000 2500 My4w b00yb5jr null"
[2011-02-03:22:15:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-03:22:15:59] Application Installer end with exit code 0
[2011-02-04:18:26:16] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-04:18:26:16] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.38653032947331667 onApplicationVersion
[2011-02-04:18:26:16] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-04:18:26:16] Application Installer end with exit code 0
[2011-02-04:18:40:03] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-04:18:40:03] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.0027284095995128155 onApplicationVersion
[2011-02-04:18:40:03] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-04:18:40:03] Application Installer end with exit code 0
[2011-02-06:19:13:39] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-06:19:13:39] Commandline is: -playerVersion=10,1,103,22 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.67613944131881 onApplicationVersion
[2011-02-06:19:13:39] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-06:19:13:39] Application Installer end with exit code 0
[2011-02-06:19:13:57] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-02-06:19:13:57] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-06:19:13:57] Commandline is: -updatecheck
[2011-02-06:19:13:57] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-06:19:13:58] Performing pingback request
[2011-02-06:19:13:58] Starting runtime background update check
[2011-02-06:19:13:58] Clearing unused background update directory
[2011-02-06:19:13:58] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-02-06:19:13:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-02-06:19:13:58] Runtime update not available
[2011-02-06:19:13:58] Unpackaging cancelled
[2011-02-06:19:13:58] Runtime Installer end with exit code 0
[2011-04-11:21:02:26] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-04-11:21:02:26] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-11:21:02:26] Commandline is: -updatecheck
[2011-04-11:21:02:27] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-11:21:02:35] Performing pingback request
[2011-04-11:21:02:36] Starting runtime background update check
[2011-04-11:21:02:36] Clearing unused background update directory
[2011-04-11:21:02:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-04-11:21:02:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-04-11:21:02:51] Unpackaging complete
[2011-04-11:21:02:59] Download success
[2011-04-11:21:03:00] Runtime updated downloaded
[2011-04-11:21:11:17] User had deferred installing the update
[2011-04-11:21:11:17] Runtime Installer end with exit code 0
[2011-04-28:21:58:22] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:22] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-28:21:58:22] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:22] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:21:58:22] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:21:58:23] Starting runtime background update installation
[2011-04-28:21:58:23] Launching subprocess with commandline C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:23] Runtime updater successfully launched
[2011-04-28:21:58:23] Runtime Installer end with exit code 0
[2011-04-28:21:58:28] Runtime Installer begin with version 2.6.0.19120 on Windows XP x86
[2011-04-28:21:58:28] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:28] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:21:58:28] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:32:41] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19120
[2011-04-28:22:32:41] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-28:22:32:51] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:32:51] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi
[2011-04-28:22:32:51] Rollback complete
[2011-04-28:22:32:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:33:05] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:33:05] Runtime Installer end with exit code 7
[2011-04-28:22:33:35] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-04-28:22:33:36] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-28:22:33:36] Commandline is: -updatecheck
[2011-04-28:22:33:36] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:22:33:36] Performing pingback request
[2011-04-28:22:33:36] Starting runtime background update check
[2011-04-28:22:33:36] Clearing unused background update directory
[2011-04-28:22:33:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-04-28:22:33:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-04-28:22:33:46] Unpackaging complete
[2011-04-28:22:33:47] Download success
[2011-04-28:22:33:47] Runtime updated downloaded
[2011-04-28:22:34:37] User had deferred installing the update
[2011-04-28:22:34:37] Runtime Installer end with exit code 0
[2011-04-28:22:39:04] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:04] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-28:22:39:04] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:04] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:22:39:05] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:39:05] Starting runtime background update installation
[2011-04-28:22:39:05] Launching subprocess with commandline C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:06] Runtime updater successfully launched
[2011-04-28:22:39:06] Runtime Installer end with exit code 0
[2011-04-28:22:39:10] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-28:22:39:10] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:10] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:22:39:10] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:39:18] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-28:22:39:18] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-28:22:39:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:39:23] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi
[2011-04-28:22:39:23] Rollback complete
[2011-04-28:22:39:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:39:28] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:39:28] Runtime Installer end with exit code 7
[2011-04-29:09:39:07] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:09:39:07] Commandline is:
[2011-04-29:09:39:07] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:39:15] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:09:39:15] Installing msi at c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:09:39:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:39:20] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi
[2011-04-29:09:39:20] Rollback complete
[2011-04-29:09:39:20] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:40:01] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:09:40:01] Commandline is:
[2011-04-29:09:40:01] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:40:06] Runtime Installer end with exit code 7
[2011-04-29:09:41:30] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:09:41:30] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:09:41:46] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:41:46] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi
[2011-04-29:09:41:46] Rollback complete
[2011-04-29:09:41:46] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:41:51] Runtime Installer end with exit code 7
[2011-04-29:09:51:03] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:09:51:03] Commandline is: -arp:uninstall
[2011-04-29:09:51:03] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:51:16] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:09:51:16] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:09:51:16] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:16] Rollback complete
[2011-04-29:09:51:16] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:22] Runtime Installer end with exit code 7
[2011-04-29:09:51:46] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:09:51:46] Commandline is: -arp:uninstall
[2011-04-29:09:51:46] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:51:49] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:09:51:49] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:09:51:50] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:50] Rollback complete
[2011-04-29:09:51:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:53] Runtime Installer end with exit code 7
[2011-04-29:09:52:21] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:09:52:21] Commandline is: -arp:uninstall
[2011-04-29:09:52:21] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:58:28] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:09:58:28] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:09:58:28] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:58:28] Rollback complete
[2011-04-29:09:58:28] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:58:30] Runtime Installer end with exit code 7
[2011-04-29:17:25:46] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:17:25:46] Commandline is: -arp:uninstall
[2011-04-29:17:25:46] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:17:25:54] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:17:25:54] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:17:25:54] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:17:25:54] Rollback complete
[2011-04-29:17:25:54] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:17:25:58] Runtime Installer end with exit code 7
[2011-04-29:18:07:48] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:18:07:48] Commandline is:
[2011-04-29:18:07:48] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:18:07:54] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:18:07:54] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:18:08:12] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:08:12] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi
[2011-04-29:18:08:12] Rollback complete
[2011-04-29:18:08:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:08:26] Runtime Installer end with exit code 7
[2011-04-29:18:09:40] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:18:09:40] Commandline is:
[2011-04-29:18:09:40] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:18:09:42] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:18:09:42] Commandline is:
[2011-04-29:18:09:42] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:18:09:42] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:18:09:42] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:18:09:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:09:47] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi
[2011-04-29:18:09:47] Rollback complete
[2011-04-29:18:09:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:09:49] Runtime Installer end with exit code 7
[2011-04-29:18:10:01] Runtime Installer end with exit code 6
[2011-04-29:21:32:10] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:32:10] Commandline is:
[2011-04-29:21:32:10] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:32:18] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:21:32:18] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:32:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:32:23] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi
[2011-04-29:21:32:23] Rollback complete
[2011-04-29:21:32:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:32:29] Runtime Installer end with exit code 7
[2011-04-29:21:33:51] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:33:51] Commandline is:
[2011-04-29:21:33:51] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:33:54] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:21:33:54] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:33:58] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:33:58] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi
[2011-04-29:21:33:58] Rollback complete
[2011-04-29:21:33:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:34:01] Runtime Installer end with exit code 7
[2011-04-29:21:38:58] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:38:58] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:38:58] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:38:58] Invoking Application Installer for combined install
[2011-04-29:21:38:58] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:38:59] Application Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:38:59] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:38:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:39:00] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla79.tmp
[2011-04-29:21:39:08] Application signature verified
[2011-04-29:21:39:08] Unpackaging/validation complete
[2011-04-29:21:39:08] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
[2011-04-29:21:39:19] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla7A.tmp
[2011-04-29:21:39:19] Native installation package creation succeeded
[2011-04-29:21:39:19] Starting combined runtime update and app install.
Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
[2011-04-29:21:39:20] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:39:24] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:39:24] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi
[2011-04-29:21:39:24] Rollback complete
[2011-04-29:21:39:24] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:39:33] Application Installer end with exit code 7
[2011-04-29:21:39:33] Subprocess app installer failed (7)
[2011-04-29:21:39:33] Runtime Installer end with exit code 7
[2011-04-29:21:44:19] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:44:19] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:44:19] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:44:19] Invoking Application Installer for combined install
[2011-04-29:21:44:19] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:44:20] Application Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:44:20] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:44:20] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:44:21] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla8B.tmp
[2011-04-29:21:44:28] Application signature verified
[2011-04-29:21:44:28] Unpackaging/validation complete
[2011-04-29:21:44:28] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
[2011-04-29:21:44:43] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla8C.tmp
[2011-04-29:21:44:43] Native installation package creation succeeded
[2011-04-29:21:44:43] Starting combined runtime update and app install.
Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
[2011-04-29:21:44:43] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:44:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:44:48] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi
[2011-04-29:21:44:48] Rollback complete
[2011-04-29:21:44:48] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:44:53] Application Installer end with exit code 7
[2011-04-29:21:44:54] Subprocess app installer failed (7)
[2011-04-29:21:44:54] Runtime Installer end with exit code 7
[2011-04-29:21:45:47] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:45:47] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
[2011-04-29:21:45:47] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:45:47] Invoking Application Installer for combined install
[2011-04-29:21:45:47] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
[2011-04-29:21:45:48] Application Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:45:48] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
[2011-04-29:21:45:48] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:45:49] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla92.tmp
[2011-04-29:21:45:54] Application signature verified
[2011-04-29:21:45:54] Unpackaging/validation complete
[2011-04-29:21:45:54] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
[2011-04-29:21:46:15] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla93.tmp
[2011-04-29:21:46:16] Native installation package creation succeeded
[2011-04-29:21:46:16] Starting combined runtime update and app install.
Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
[2011-04-29:21:46:16] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:46:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:46:20] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi
[2011-04-29:21:46:20] Rollback complete
[2011-04-29:21:46:20] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:46:26] Application Installer end with exit code 7
[2011-04-29:21:46:26] Subprocess app installer failed (7)
[2011-04-29:21:46:26] Runtime Installer end with exit code 7
[2011-04-29:21:47:30] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:47:30] Commandline is: -playerVersion=10,2,154,27 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsv

I'm sorry you're running into installation issues with AIR. Microsoft has released a new utility that can help resolve installation problems. Would you mind giving this a try and let us know how it works for you? When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system. Once finished, download the latest version of AIR and install again.
Microsoft Install and Uninstall Fix It
If you still encounter problems, we'll need to review the MSI installer log to better diagnose the issue. Please post back with the log contents. You can find instructions for finding these logs here:
AIR Installer Log Instructions
Thanks,
Chris

Upgraded to Mountain Lion a week ago suddenly unable to receive incoming emails from Mail.6

Upgraded to Mountain Lion a week ago. Suddenly unable to receive incoming emails from Mail.6
Can successfully send outgoing messages.
Have completed following tasks to no avail:
1)          When click on "Take all accounts online" and entering password for gmail / looking at Mail Connection Doctor: Got Green light, Mail was able to connect to the Internet. But…
"Trying to log in to this Goggle Imap account failed. Verify username and password are correct."
I have verified username and password being correct.
2)          System Preferences > Mail, Contacts and Calendars typed in name, email address & gmail password and got this message.
"Unable to verify account name and password."
3)          Mail> preferences>account>password. Confirmed correct password, name, email address and imap "address" Then to Advanced & confirmed correct port . Restarted computer.
"lay person terms" appreciated.
Thanks!
Laila

Found solution, Yeay!   No coincidence. Mountain Lion (osx 10.8, upgraded) is not compatible with Gmail if one has 2-step verification set up on their gmail security settings.
There are 2 options to solving problem
1)   https://discussions.apple.com/message/19109209#19109209)
This will take you through the process to disable 2-step security feature on gmail security page. Thank You iPatA.
2)   http://support.google.com/accounts/bin/answer.py?hl=en&ctx=ch_b/0/SmsAuthConfig& answer=185833
This will take you through the process of assigning an "application specific password" to upgraded Mail 6.0 for successful communication between Mail 6.0 Mountain Lion while keeping a 2 step verification process if you prefer.
Thanks for you energy & effort rkaufmann87.
Sincerely, much appreciated.
I love this Apple community.

Why unable to upgrade from Puerto Rico?

I moved all my Photoshop photos to Revel and now i'm unable to upgrade to Revel Premium from Puerto Rico. Puerto Rico is not an option online country and at 1 800 585 0774 i was advised that they do not deal with my problem. I have a pc with windows 7. Sort of frustrating. Any clarification or help? Thank you! My name is Nati

Hi Pattie
Here's a screen shot of my cart.
When i press State/Province Select i do not get a list of states or countries. I just get the Select word again, in blue color.
When i press Country, i get a note that says "if you moved pls call 1 800 585 0774..." I have not moved but called them yesterday and the agent said they do not deal with my problem.
Often Puerto Rico falls between the cracks, for many valid reasons; also Revel is just starting so i just have to wait. No big deal in my case, this is not my job. I'm just playing around with Photoshop Elements 7.
I appreciate your help, thank you......Nati

Since upgrading to Firefox 4 I've been unable to select search items from the google drop down box in the toolbar. Instead, I have to retype my search item completely as I also unable to select 'auto-complete' items as they appear.

Since upgrading to Firefox 4 I've been unable to select search items from the google drop down box in the toolbar. Instead, I have to retype my search item completely as I also unable to select 'auto-complete' items as they appear.

Known problem with the Google Toolbar extension. <br />
http://www.google.com/support/toolbar/bin/static.py?page=known_issues.cs

Unable to upgrade OS from Server 2003 to 2008 after virtualization in VMware

We have been unable to upgrade any of our Windows Server 2003 to 2008 after they have been virtualized. After what looks like a successful upgrade it just gets stuck on the Microsoft corporation screen. No issues if the server was built
in VMware. We use the same install files for both Physical and Virtual Servers.

I'd check the log files.
http://support.microsoft.com/kb/928901
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

[X6]Unable to upgrade to V32 from V30

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