X6 will not update using PC suite

Hi,
I have tried without succes to get my X6 to update the latest sofware.  It connects OK then after a period of time is says that the connection has been lost.  Looking at the icon in the bottom left hand corner of my PC it shows that it is connected and I can use other applications of the PC suite,
Have I the correct drivers?  Is there something else I need to do?
The phone was new 6 weeks ago from an O2 store.
Also when I disconnect, I have to take the battery out and switch on again before the phone will work.
Any ideas?
Dave - Norfolk UK

Hi ssears,
Try disabling any firewalls and anti-virus software you may have installed during the update and then see if that works. Dont forget to enable the firewall and anti-virus software again after the update completes or if it dosent work.
Hopefully this will help you.
Regards,
Tim

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    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
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    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
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    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
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    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
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    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 5403.62 milliseconds (5.40362 seconds) DTR = 1362.79 KBPS (1.33085 MBPS)
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    [    8624] Wed Oct 03 09:03:00 2012  INFO
    Total components installed: 0
    Total components repaired: 0
    Successfully removed 1 component:
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    [    8624] Wed Oct 03 09:03:00 2012  INFO
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    Restarting your computer is recommended:
    In order to complete the installation, please restart the computer
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
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    -------------------------------------- Summary --------------------------------------
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    ----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
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    [    8624] Wed Oct 03 09:03:01 2012  INFO
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    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
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    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
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    Win OS version: 6.1.1.0 64 bit Type: 1
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    Ready to initialize session to start with ...
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    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name:
      Path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,6.2.10.0]
    ----------------- CreatePayloadSession: machine is x64 ---------------
    [    9980] Wed Oct 03 09:07:39 2012  INFO
    ______ Verify Dependency Subscribers ______
    BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
    END Operation order for all session payloads: mediaGroup (requires,satisfies)
    Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
    [    9980] Wed Oct 03 09:07:40 2012  INFO
    Overwrite property "extensionsOnly" to: 1
    Overwrite property "mode" to: silent
    Overwrite property "patchesOnly" to: 1
    Overwrite property "workflow" to: updater
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
    Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0  is install
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
    BEGIN InstallOperationsQueue Unordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Payloads passed preflight validation.
    Call PreSession Custom Hook
    BEGIN InstallOperationsQueue Unordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
    ::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
    [   10008] Wed Oct 03 09:07:40 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    Extracting assets...
    Extracting assets complete. Number assets: 1
    CustomizedPatch property not found in database
    Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
    [   10008] Wed Oct 03 09:07:42 2012 ERROR
    DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
    DW063: Command ARKPatchCommand failed.(Seq 26)
    [   10008] Wed Oct 03 09:07:42 2012  INFO
    Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
    [    9980] Wed Oct 03 09:07:44 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3603.06 milliseconds (3.60306 seconds)
    User specified overrideFile:
    The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
    Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
    No operation.  We're done:
    [    9980] Wed Oct 03 09:07:46 2012  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [    9980] Wed Oct 03 09:07:46 2012 ERROR
    DW050: The following payload errors were found during install:
    DW050:  - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
    [    9980] Wed Oct 03 09:07:46 2012  INFO
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    Restarting your computer is recommended:
    In order to complete the installation, please restart the computer
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    Call PostSession Custom Hook
    :: END TIMER :: [Total Timer] took 9089.42 milliseconds (9.08942 seconds) DTR = 1.32022 KBPS (0.00128927 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
    ERROR: DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
    ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [    9980] Wed Oct 03 09:07:47 2012  INFO
    Exit Code: 7 - Unable to complete Silent workflow.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DF022, DW063 ...
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 6.2.10.0
    Win OS version: 6.1.1.0 64 bit Type: 1
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    deploymentFile option not given
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 34.6525 milliseconds (0.0346525 seconds)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64
    Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name:
      Path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,6.2.10.0]
    ----------------- CreatePayloadSession: machine is x64 ---------------
    [    9440] Wed Oct 03 09:12:04 2012  INFO
    ______ Verify Dependency Subscribers ______
    BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
    END Operation order for all session payloads: mediaGroup (requires,satisfies)
    Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
    [    9440] Wed Oct 03 09:12:05 2012  INFO
    Overwrite property "DEVersion" to: 6.0
    Overwrite property "extensionsOnly" to: 1
    Overwrite property "mode" to: silent
    Overwrite property "patchesOnly" to: 1
    Overwrite property "workflow" to: updater
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
    Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0  is install
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
    BEGIN InstallOperationsQueue Unordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Payloads passed preflight validation.
    Call PreSession Custom Hook
    BEGIN InstallOperationsQueue Unordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
    ::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
    [    5820] Wed Oct 03 09:12:05 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    Extracting assets...
    [    5820] Wed Oct 03 09:12:06 2012  INFO
    Extracting assets complete. Number assets: 1
    CustomizedPatch property not found in database
    Beginning installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
    [    5820] Wed Oct 03 09:12:08 2012 ERROR
    DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
    DW063: Command ARKPatchCommand failed.(Seq 26)
    [    5820] Wed Oct 03 09:12:08 2012  INFO
    Completing installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
    [    9440] Wed Oct 03 09:12:09 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3708.19 milliseconds (3.70819 seconds) DTR = 138.073 KBPS (0.134837 MBPS)
    User specified overrideFile:
    The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
    Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
    No operation.  We're done:
    [    9440] Wed Oct 03 09:12:11 2012  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [    9440] Wed Oct 03 09:12:11 2012 ERROR
    DW050: The following payload errors were found during install:
    DW050:  - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
    [    9440] Wed Oct 03 09:12:11 2012  INFO
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    Restarting your computer is recommended:
    In order to complete the installation, please restart the computer
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    Call PostSession Custom Hook
    :: END TIMER :: [Total Timer] took 9880.02 milliseconds (9.88002 seconds) DTR = 52.6315 KBPS (0.0513979 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
    ERROR: DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
    ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [    9440] Wed Oct 03 09:12:13 2012  INFO
    Exit Code: 7 - Unable to complete Silent workflow.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DF022, DW063 ...
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 6.2.10.0
    Win OS version: 6.1.1.0 64 bit Type: 1
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    deploymentFile option not given
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 30.256 milliseconds (0.030256 seconds)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64
    Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name:
      Path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,6.2.10.0]
    ----------------- CreatePayloadSession: machine is x64 ---------------
    [    5900] Wed Oct 03 09:13:19 2012  INFO
    ______ Verify Dependency Subscribers ______
    BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
    END Operation order for all session payloads: mediaGroup (requires,satisfies)
    Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
    Overwrite property "DEVersion" to: 6.0
    Overwrite property "extensionsOnly" to: 1
    Overwrite property "mode" to: silent
    Overwrite property "patchesOnly" to: 1
    Overwrite property "workflow" to: updater
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
    Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0  is install
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
    [    5900] Wed Oct 03 09:13:20 2012  INFO
    BEGIN InstallOperationsQueue Unordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Payloads passed preflight validation.
    Call PreSession Custom Hook
    BEGIN InstallOperationsQueue Unordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
    ::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
    [    9380] Wed Oct 03 09:13:20 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    Extracting assets...
    Extracting assets complete. Number assets: 1
    CustomizedPatch property not found in database
    Beginning installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
    [    9380] Wed Oct 03 09:13:23 2012 ERROR
    DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
    DW063: Command ARKPatchCommand failed.(Seq 26)
    [    9380] Wed Oct 03 09:13:23 2012  INFO
    Completing installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
    [    5900] Wed Oct 03 09:13:24 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3706.87 milliseconds (3.70687 seconds)
    User specified overrideFile:
    The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
    Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
    No operation.  We're done:
    [    5900] Wed Oct 03 09:13:26 2012  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [    5900] Wed Oct 03 09:13:26 2012 ERROR
    DW050: The following payload errors were found during install:
    DW050:  - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
    [    5900] Wed Oct 03 09:13:26 2012  INFO
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    Restarting your computer is recommended:
    In order to complete the installation, please restart the computer
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    Call PostSession Custom Hook
    :: END TIMER :: [Total Timer] took 9986.08 milliseconds (9.98608 seconds) DTR = 0.801116 KBPS (0.000782339 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
    ERROR: DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
    ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [    5900] Wed Oct 03 09:13:28 2012  INFO
    Exit Code: 7 - Unable to complete Silent workflow.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DF022, DW063 ...
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    [    3212] Wed Oct 03 09:30:21 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 6.2.10.0
    Win OS version: 6.1.1.0 64 bit Type: 1
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    deploymentFile option not given
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 20.4218 milliseconds (0.0204218 seconds)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64
    Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name:
      Path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,6.2.10.0]
    ----------------- CreatePayloadSession: machine is x64 ---------------
    [    3212] Wed Oct 03 09:30:23 2012  INFO
    ______ Verify Dependency Subscribers ______
    BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
    END Operation order for all session payloads: mediaGroup (requires,satisfies)
    Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
    Overwrite property "DEVersion" to: 6.0
    Overwrite property "extensionsOnly" to: 1
    Overwrite property "mode" to: silent
    Overwrite property "patchesOnly" to: 1
    Overwrite property "workflow" to: updater
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
    Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0  is install
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
    [    3212] Wed Oct 03 09:30:24 2012  INFO
    BEGIN InstallOperationsQueue Unordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Payloads passed preflight validation.
    Call PreSession Custom Hook
    BEGIN InstallOperationsQueue Unordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
    ::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
    [    7544] Wed Oct 03 09:30:24 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    Extracting assets...
    Extracting assets complete. Number assets: 1
    CustomizedPatch property not found in database
    Beginning installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
    [    7544] Wed Oct 03 09:30:26 2012 ERROR
    DW063: Command ARKPatchCommand failed.(Seq 26)
    [    7544] Wed Oct 03 09:30:26 2012  INFO
    Completing installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
    [    3212] Wed Oct 03 09:30:28 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3606.98 milliseconds (3.60698 seconds) DTR = 63734.2 KBPS (62.2404 MBPS)
    User specified overrideFile:
    The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
    Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
    No operation.  We're done:
    [    3212] Wed Oct 03 09:30:30 2012  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [    3212] Wed Oct 03 09:30:30 2012 ERROR
    DW050: The following payload errors were found during install:
    DW050:  - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
    [    3212] Wed Oct 03 09:30:30 2012  INFO
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    Restarting your computer is recommended:
    In order to complete the installation, please restart the computer
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    Call PostSession Custom Hook
    :: END TIMER :: [Total Timer] took 9847.33 milliseconds (9.84733 seconds) DTR = 23348.1 KBPS (22.8008 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s), 0 warning(s)
    ----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
    ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [    3212] Wed Oct 03 09:30:32 2012  INFO
    Exit Code: 7 - Unable to complete Silent workflow.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050, DW063 ...
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 6.2.10.0
    Win OS version: 6.1.1.0 64 bit Type: 1
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    deploymentFile option not given
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 17.1592 milliseconds (0.0171592 seconds)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup
    Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name:
      Path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,6.2.10.0]
    ----------------- CreatePayloadSession: machine is x64 ---------------
    [    2092] Wed Oct 03 09:31:57 2012  INFO
    ______ Verify Dependency Subscribers ______
    BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
    END Operation order for all session payloads: mediaGroup (requires,satisfies)
    Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
    Overwrite property "extensionsOnly" to: 1
    Overwrite property "mode" to: silent
    Overwrite property "patchesOnly" to: 1
    Overwrite property "workflow" to: updater
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
    Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0  is install
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
    BEGIN InstallOperationsQueue Unordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Payloads passed preflight validation.
    Call PreSession Custom Hook
    BEGIN InstallOperationsQueue Unordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
    ::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
    [    6476] Wed Oct 03 09:31:57 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    Extracting assets...
    [    6476] Wed Oct 03 09:31:58 2012  INFO
    Extracting assets complete. Number assets: 1
    CustomizedPatch property not found in database
    Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
    [    6476] Wed Oct 03 09:32:00 2012 ERROR
    DW063: Command ARKPatchCommand failed.(Seq 26)
    [    6476] Wed Oct 03 09:32:00 2012  INFO
    Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
    [    2092] Wed Oct 03 09:32:01 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3703.05 milliseconds (3.70305 seconds)
    User specified overrideFile:
    The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
    Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
    No operation.  We're done:
    [    2092] Wed Oct 03 09:32:03 2012  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [    2092] Wed Oct 03 09:32:03 2012 ERROR
    DW050: The following payload errors were found during install:
    DW050:  - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
    [    2092] Wed Oct 03 09:32:03 2012  INFO
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    Restarting your computer is recommended:
    In order to complete the installation, please restart the computer
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    Call PostSession Custom Hook
    :: END TIMER :: [Total Timer] took 9202.39 milliseconds (9.20239 seconds) DTR = 0.869339 KBPS (0.000848964 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s), 0 warning(s)
    ----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
    ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [    2092] Wed Oct 03 09:32:04 2012  INFO
    Exit Code: 7 - Unable to complete Silent workflow.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050, DW063 ...
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 6.2.10.0
    Win OS version: 6.1.1.0 64 bit Type: 1
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    deploymentFile option not given
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 29.3211 milliseconds (0.0293211 seconds)
    Ready to initialize session

    It appears you are running into a permission issue writing to your temp directory.
    Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator1 6-mul_x64\16.3\Setup\payloads\AdobeIllustrator16-mul_x64-170912172642\ Install.db
    [    5568] Wed Oct 03 09:57:38 2012 ERROR
    DW063: Command ARKPatchCommand failed.(Seq 26)
    [    5568] Wed Oct 03 09:57:38 2012  INFO
    Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator1 6-mul_x64\16.3\Setup\payloads\AdobeIllustrator16-mul_x64-170912172642\ Install.db
    You can try adjusting the permissions for C:\Users\Arnold\AppData\Local\Temp and all associated child objects.
    Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html contains information on how you can adjust your permissions.

  • Photoshop elements 11 will not update?

    Photoshop elements 11 will not update but produces an error message saying serer not available . I have given to allow contact through my firewall.

    What operating system are you using?
    On windows this is a common cause:
    http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html

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    My new nokia 5230 will not pair with ovi-suite. Ovie suite finds it in its search for devices, but when it asks me to put the random code into my phone, nothing comes up on my phone and within a second or two ovi-suite tells me pairing has failed. My bluetooth is definately on and visible to all and the ovi suite is the latest version (and my phone is definately on the list as compatible) All software is updated on my phone as well. Thanks!

    Hi Marysmum ,
    Could you be more specific about your issue.
    Which operating system do u use?
    Which firmware version do you have in your mobile? ( *#0000# will reveal the details)
    Is the cable connection working fine?
    Which version of OVI suite you use?
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