X61s - unable to access Rescue and Recovery from boot

Is there any other way to access the R&R from boot? and what's the unattend answer file anyway?
I'm trying to go to rescue and recovery from boot because my windows wouldn't load.
It shows this message: "Windows could not parse or process unattend answer file [C:Windows\Panther]unattend.xml]. The answer file is invalid"
I want to reinstall windows anyway so I tried going to the R and R page from boot: pressing the Thinkvantage button when it say "to interrupt normal setup... etc." I pressed the button and the message disappears, but it doesn't lead to the R & R page, it just starts windows normally. F8 leads only to more options of loading windows, like safe mode, etc. but non of them works because of the "unattend answer" file.
How do I go to R&R if not through the thinkvantage button?
What is unatend answer file anyway?

Hi,
RnR is not located in %programfiles%\ThinkVantage
RnR is located in : %programfiles%\Lenovo\
What is the way, how you want to do the backup? Using a rrcmd file or using the basic RnR GUI ?
Rgrds

Similar Messages

Unable to install Rescue and Recovery 4.50

Hi all,
I bought x220 tablet here in Germany, so I received windows 7 professional in German language.
I wanted to use English version of windows so I installed English version of windows hence lost all lenovo default settings. Now I am trying to install rescue and recovery 4.50 and it is not working with the msg " make sure that .tvt data is in correct installation pack folder" I translated this msg from German to Englich
Before installing Rescue and Recovery 4.50 I also installed
Microsoft Visual c++ 2005 SP1 Redisributable Package (x64) and
Sysprepbackup Acessory Package which was mentioned in Lenovo support.
If someone has already solved such problem, I would be glad to know the answer.
Thanks and regards,
Bhargav Potdar

It seems like R&R is missing the necessary language file(s), so I recommend downloading and installing the package that includes support for all languages: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/z936_setup_rnr450_025c.exe
Even on English version of Windows, if you are using German language support like you are, R&R will need the German language installation files.

Problem in audio driver and unable to install rescue and recovery ver 4.3 -

Dear community collegues,
I have installed original windows7 home premium in my lenovo N100 series 0768-54A model y'day. Though every thing went well, the AC97 audio driver could not be installed. Can any one provide me a solution to make the audio working in Windows7 Home Premium.
Similarly after new installation, I could not install rescue and recovery version 4.3 (windows7 compatible) in to the system, every attempt failed. Could any one provide a solution.
thanking You.
Sakthivelu V M Chennai

I am not sure which audio chipset your N100 has, so
Try this for sound:
Go to THIS web page.
Download Soundmax audio driver for Vista.
Extract the files by double clicking, and note where they
are being extracted to.
Uninstall any sound driver you have installed, reboot.
If windows says New Hardware Found, click cancel.
Go to folder where downloaded drivers were extracted,
and run Setup.
If Soudmax drivers do not work, uninstall and repeat
with the Realtek audio drivers.
I do not think Rescue/Recovery will work except for
the originally installed OS.

Rescue and Recovery 4.0 on t43: can't access rescued files in Windows

Strange issue. My hard drive had a serious problem and I had to replace it. Before I did, I ran a rescue files operation, which apparently completed successfully. The problem is, my Documents and Settings folder does not appear in Windows or in DOS. If I run rescue and recovery from the USB recovery media, I can see the folders and all the files in Documents and Settings, and even open some of them using the internal browser. But when I start windows and open the hard drive, all of the other files (Windows, Program files etc) and folders are there, but Documents and Settings is not visible. Ditto for browsing using the command prompt. Really strange. As of now, I cannot recover my documents to my new hard drive. What should I do?

I had this same problem with my rescued Music folder in Vista SP1. Just figured it out!
Go into "Folder Options" in the Control Panel in XP or Vista (should be the same. Use Classic View) and uncheck "Hide Protected Operating System Files". This shows System files and folders.
Head to wherever you rescued those elusive files to.
Since I rescued the Music folder to my USB external drive, the folder F:/Users/Music so on and so forth, is now visible. The simplest way to get these files onto your desktop, Documents, etc (since you can't make them not hidden), is to simply copy the entire folder.
I suggest heading back to Folder Options and checking "Hide Protected Operating System Files" again. Don't want to accidentally delete something you don't want to!
Problem solved! I hope this helps! I just finished copying the files as i wrote this, and can confirm it works for me. Let me know how it goes for you!
Ryan
update: You will need to keep the "Hide Protected Operating System Files" unchecked until you have finished working with the files. To change the files/folders to "not hidden" check out this post: http://www.winvistaclub.com/forum/windows-vista-tips-tutorials/20554-create-super-hidden-system-fold...
You can only go one file/folder at a time. But for ALL 3,000+ music files in F:\Users\Ryan\Music\iTunes.... I only had to unhide Users, Ryan, and Music so it wasn't so bad.
Message Edited by manunited518 on 12-24-2008 09:22 PM

Unable to install ThinkVantage Rescue and Recovery on new X220t

I recieved me new X220t a few days ago and when trying to install Rescue and Recovery from the ThinkVantage Toolbox I'm greeted with a message stating there's not enough free space to install or upgrade the Rescue and Recovery environment.   Space can't be an issue as I'm running nothing but Windows 7 64bit Professional and Office 2010.
I could go the 3rd party route with Acronis but I'd rather use what came with my system and save some money.

It's an 80GB Intel SSD. Here is the copy/past from msinfo32.
Description    Disk drive
Manufacturer    (Standard disk drives)
Model    INTEL SSDSA2CW080G3
Bytes/Sector    512
Media Loaded    Yes
Media Type    Fixed hard disk
Partitions    3
SCSI Bus    0
SCSI Logical Unit    0
SCSI Port    0
SCSI Target ID    0
Sectors/Track    63
Size    74.53 GB (80,023,749,120 bytes)
Total Cylinders    9,729
Total Sectors    156,296,385
Total Tracks    2,480,895
Tracks/Cylinder    255
Partition    Disk #0, Partition #0
Partition Size    342.00 MB (358,612,992 bytes)
Partition Starting Offset    1,048,576 bytes
Partition    Disk #0, Partition #1
Partition Size    64.93 GB (69,717,721,088 bytes)
Partition Starting Offset    359,661,568 bytes
Partition    Disk #0, Partition #2
Partition Size    9.27 GB (9,948,889,088 bytes)
Partition Starting Offset    70,077,382,656 bytes
You're right about using the Win7 backup.   It will suit me just fine but I was curious as to why R&R was giving me trouble about not wanting to install.

Rescue and Recovery 4.3 - Unable to Install - Return-Code: 6

Hi!
I've a complete fresh Install of Windows 7 x64.
There is a problem. I am unable to install Rescue and Recovery v4.3.
Setup aborts with this error:
EN: During Installation of Boot-Manager of Rescue and Recovery occurred an error. Return-Code: 6
DE: Beim Installieren des Boot-Managers von Rescue and Recovery ist ein Fehler aufgetreten. Rückkehrcode: 6.
Any Ideas?
Lenovo X200 Tablet [7450-EQG]

Google translation:
Hello ConiKost, about this issue, you though I can not solve - but to offer some advice: In the current version of RnR there seems to be a bug that blocks the backup as soon as you personal data into the corresponding folders (music, documents, places) . That means even if you have it installed, it is not functional. Postings on this subject already exist. My RnR yesterday I uninstalled again ... Have you ever seen you since the Win7 integrated backup solution? This is no longer compare with "ntbackup" too! :-) You can create system images - individually as well as protect your data. Try this way, I also found a long-suffering RnR - user :-) See you there just in time. Before a patch RnR is not usable at the moment anyway. Hope this cheers you up a little! :-) Regards
moderator note: this forum is in English only, Please write in Englsh.
Hallo ConiKost, zu diesem Problem kann ich Dir zwar keine Lösung - aber einen Rat anbieten: In der aktuellen Version von RnR scheint es einen Bug zu geben, der das Backup blockiert, sobald man persönliche Daten in den entsprechenden Ordnern (Musik, Dokumente) platziert. Das bedeutet, selbst wenn Du es installiert hast, ist es ohne Funktion. Zu diesem Thema existieren bereits Postings. Mein RnR habe ich gestern wieder deinstalliert... Hast Du Dir denn schon einmal die Win7 integrierte Backuplösung angesehen? Diese ist schon nicht mehr mit "ntbackup" zu vergleichen! :-) Du kannst Systemabbilder erstellen - wie auch Deine Daten einzeln schützen. Diesen Tipp fand ich übrigens auch bei einem Leidgeprüften RnR - User :-) Sieh es Dir einfach mal an. Vor einem Patch ist RnR momentan sowieso nicht zu gebrauchen. Hoffe, das heitert Dich ein wenig auf! :-) Viele Grüße

How to use Rescue and Recovery on a T43

Hello All-
Ok, this is probably a lame question, so please bear with me...
I have become infected with a nasty virus that has left me unable to load Windows. I am able to access Rescue and Recovery.
If I "rescue all the files that have been created or changed from my last backup", will that include the virus?
All I really need is "My Documents", but it sure would be convenient to have everything else, too.
I am embarrased to say that I have never fully backed up my system.
What's the best way to recover my system?
Thanks so much!
Danielle

Hi Danielle,
Consider this allegory; factory settings will make your thinkpad like a never driven 0 meter car [with reference to software]. Hence it will be far-flung from it's previous state. Apart from what you have already saved on memory stick, all settings and the software you have installed on the notebook will be lost.
I hope this helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Rescue and Recovery restore does not work because of incorrect display size

I am unable to restore my system when booting Rescue and Recovery from the Service Partition or DVD. R&R configures my monitor resolution as 640x480x16 but displays as if there we many more pixels available. The result is that only a portion of the screen is visible and crucial commands are cut off and unusable.
I have read elsewhere that this might be corrected by updating the DisplayResolution parameter in the WINBOM.INI files found in the \MININT and \MININT\SYSTEM32 directories. I have tried this, setting DisplayResolution=1024x768x16, resetting to the default 640x480x16 and even removing the parameter altogether, all to no effect. My monitor always comes up at 640x480 and screens are always cut off.
A puzzling feature of this problem is that Opera help screens do not exhibit this problem. They display at an appropriate size, maximize correctly and so on.
Any help would be appreciated,
Herb
Solved!
Go to Solution.

Hi hgirard,
http://forum.thinkpads.com/viewtopic.php?p=341939#p341939
Does this help?
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Was your question answered today? Mark it as an Accepted Solution!
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Rescue and Recovery, Rapid Restore and pre-desktop area

Hi.
I know RnR has been covered fairly extensively here, but I haven't been able to find a thread relating my specific problem so here goes...
I have an X31 with an IBM recovery disk set, now a few years old. I recently used the recovery disks to do a clean install then removed the majority of the old Thinkvantage utilities and replaced them with downloads of the latest versions. So far so good. The factory recovery from the CDs creates a pre-desktop area based on the old Rapid Restore software. This has to be uninstalled before installation of the newer Rescue and Recovery. RnR then works fine from both Windows and a Recovery CD I created.
However, pressing the blue AccessIBM (i.e. Thinkvantage) button during startup still takes me to the old predesktop area. If I try to use the "restore backups" feature from here I am informed that Rapid Restore is not installed on the system. The "security" section of the BIOS contains a predesktop setting that can be either "normal", "disabled" or "secure". If I set it to "disabled" the blue AccessIBM button now takes me to the new Rescue and Recover workspace. However, some of the other options that were available in the old Rapid Restore pre-desktop, particularly access to PC doctor, are now not available.
Incidentally, the new Rescue and Recovery workspace seems to function independently of the original hidden partition associated with the Rapid Restore workspace - if I make this visible and delete it, I can still access Rescue and Recovery as long as the BIOS option is set to "Disabled". I presume, therefore, that RnR has created an additional hidden partition of its own?
My question, therefore, is how can I rebuild the predesktop area based on Rescue and Recovery rather than Rapid Restore but still accessible by pressing the blue button at startup, still featuring the other diagnostic software and still having security settings controlled from the BIOS.
Grateful for any advice!

Hi,
the basic and most importatnt information, in this case is, that RnR can detect/read backups that have been captured using the very same version as you are using right now.
So in case you captured your backup using version xx.xx.xxx1 you cannot restore, or recover your backup using the version xx.xx.xxx2. You need to us the very same version.
As Win7 uses different version of RnR, this is the root cause.
Hope this helps.
Cheers

ThinkVantage button startup behavior changes after Rescue and Recovery

I recently bought a Thinkpad X301 (2777-CTO). When booting my computer, I see the following message: "To interrupt normal startup, press the blue ThinkVantage button". Initially, when I press this ThinkVantage button on startup, I get a "Startup Interrupt Menu", pictured at http://img90.imageshack.us/img90/4773/startupinterruptmenu.png
This menu is useful since it allows me to either enter the BIOS, start Rescue and Recovery, select a device to boot from, or simply start normally. However, after choosing the Rescue and Recovery option once, this menu no longer appears. Instead, it goes straight to Rescue and Recovery from there on without giving me the choice to enter the BIOS configuration or select a boot device.
I find this new behavior problematic for a few reasons:
- The behavior of the ThinkVantage button at startup is inconsistent (a menu that should appear no longer does after running Rescue and Recovery once).
- There appears to be no straight-forward way of reverting back to the desired (original) behavior.
- The initial prompt on the power-on splash screen is now misleading. Although it still says "To interrupt normal startup, press the blue ThinkVantage button"; the way the button acts, it would probably be more accurate to say "To start Rescue and Recovery, press the blue ThinkVantage button" instead.
- This behavior breaks the "Option Keys Display" option in the BIOS setup. Although I enabled this option, which should cause the system to display which key does what (e.g., F1 for BIOS), this is not displayed.
- Running Rescue and Recovery results in a loss of functionality (instead of simply restoring the system to the initial state).
- And anytime I press the blue ThinkVantage button (as instructed) instead of F1 or F12, I end up wasting several minutes, waiting for Rescue and Recovery to finish booting before I can properly shut it down and try again.
This problem appears to have existed for a long time (since 2008; http://forum.notebookreview.com/lenovo-ibm/241845-thinkvantage-boot-menu-boots-straight-into-rescue-... ). However, the only "solution" that I have found is just a workaround: avoid pressing the ThinkVantage button (as instructed by the power-on splash screen).
The ideal solution would be to have a BIOS (or Rescue and Recovery) update which will prevent the ThinkVantage button from losing its original function after running Rescue and Recovery. I know that this is a minor bug, but this bug and another BIOS bug (in the network boot order menu, which I'll post after this one), which arose in less than a week after I received the computer, makes me question the ThinkPad's reputation for high-quality engineering.

ThinkPad
Service and Troubleshooting Guide
Finding information with the ThinkVantage button
The blue ThinkVantage button can help you in many situations when your
computer is working normally, and even when it is not. Press the
ThinkVantage button to open the Productivity Center thinkvantage toolbox and get access to
informative illustrations and easy-to-follow instructions for getting started and
staying productive.
You can also use the ThinkVantage button to interrupt the startup sequence of
your computer and start the Rescue and Recovery
™
in the windows environment it no longer opens productivity center it opens the toolbox if the toolbox is installed
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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Regards,
GMAC

Rescue and recovery on T60

I cannot install rescue and recovery from SWtools.
An error message comes up: not enough space on boot sector to install the boot manager of rNr.
Any idea what happend or what to do?
thx in advanced

Hi migi66,
First I recommend downloading and installing the latest version of RnR:- http://www-307.ibm.com/pc/support/site.wss/MIGR-4Q2QAK.html
If that doesn't solve the issue, try proceeding solutions:-
http://forums.lenovo.com/t5/T61-and-prior-T-series-ThinkPad/Rescue-And-Recovery-On-Clean-Install-Of-...
http://forums.lenovo.com/t5/ThinkVantage-Technologies/Rescue-and-Recovery-installation-fails-not-eno...
Hope it helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Was your question answered today? Mark it as an Accepted Solution!
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Problem with the "lenovo Rescue And Recovery" system. (lenovo 3000 N500).

hi!
yesterday i ran Kaspersky virus scan tool and it detect file named "tvtfilter.sys" as suspicious file and thefore delet it.
today when i was restart my laptop, i got error message on startup that say:
Microsoft Visual C++ Runtime Library Runtime Error! "C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe" abnormal program termination.
after some google search i've understand that "tvtfilter.sys" was critical file of "Rescue And Recovery" system.
so, any one with "Rescue And Recovery" running on his laptop can upload for me this file?
it's located in "C:\WINDOWS\SYSTEM32\DIRVERS\" and it's name is "tvtfilter.sys"
thank you!
BTW, ive tried to re-install it but it wont let me because of some error message

Hi eitrnel,
Just a thought: give a try to un-intsall the Rescue and Recovery from the Control Panel first before re-installing it.
Cleo
WW Social Media
T61, T410, x240, Z500, Flex 14
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Unable to access the Rescue and Recovery workspace upon reboot

Hello forum.
I have a problem with getting access to the Rescue and Recovery area when I reboot.
Even though I have tried to hit both Enter, F11 and Lenovo Care bottom, I still do not get access to the Rescue and Recovery area. Instead the system just boot as normal, and Vista starts up. However hitting the F1 I get access to the BIOS, so can anyone help me with a solution on how to get access to the Rescue and Recovery area??
Regards
Bjorn

Hello Bjorn, welcome to Lenovo forums!
Sorry about your situation, but forum rules prohibit any password bypasses. You'll need to get relief from the previous owner. Locking thread.
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
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Rescue and Recovery 4.5. Rescue media can't boot from FAT32 64GB flash drive.

T530 Windows 7. I did a full (base) backup to a 64GB USB flash drive formatted FAT32. R&R started by indicating “Rescue and Recovery Medium being created” and after a few hours finished the backup. When I click on ‘View all backups’ I can see the backup created. I then tested the flash drive to see if it’s bootable but the screen only shows rapidly moving white font gibberish over black background. I did the same as a test on a 8GB USB flash drive formatted NTFS (I had to stop the backup since 8GB was not enough space) but had no trouble booting from it. Both flash drives have the folders: boot, efi, Preboot, RRbackups, tvtos and files: bootmgr, bootmgr.efi, fcopy.ini. In other words, the only difference seems to be that it works with 8GB NTFS but not with 64GB FAT32. Is that the issue or just coincidence?
Solved!
Go to Solution.

The readme file for RNR 4.5.1 states:
Consideration 7
Unable to boot from a 64 GB USB memory key
When you create rescue media on a 64 GB USB memory key and then boot your computer from the memory
key, an error message is displayed, saying, ?¡ãError loading Operating System.?¡À
To solve the problem, change the 64 GB USB memory key to one with less storage capacity.
===
The question is.. is your Flash USB a memory key?
I would reformat the 64GB to NTFS, then run the Create Rescue Media option onto it. Then try to boot the USB.
There is another post out here stating on certain USB sticks, you have to PREFORMAT it, using diskpart command, before using the Create Rescue Media option..
This link might help:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74246

Using Rescue and Recovery to make backups from 3 different machines

Hello, I have three Thinkpad laptops, T400, X61 and R61i. I want to back up them using one external HD. The HD is divided into three partitions, the smallest for X61, the medium for R61i and the largest - for T400. I backed up all my laptops into the proper partitions (base backups), but now, then I want to make partial backups, they all are going to the largest partition (intended for T400). Is it possible (and how) to cause R&R to always use the same partition for each laptop while backing up it?
Solved!
Go to Solution.

Please read the following post:
http://forums.lenovo.com/t5/ThinkVantage-Technologies/Rescue-and-Recovery-backup-partition-second-ha...
From this post:
(1) Learn how to change security/options to peak inside the RRbackups folder
(2) The conclusion
outside of an existing RNR folder, For a NEW create RRbackups folder, it will choose the partition with the MOST FREE space.
===
I will offer some commentary and match it to what you are seeing.
(1) What release of RNR are on the 3 machines? same release? The newer RNR (been like this for a while), uses the UUID to separate backups within the SAME backup folder.
(2) for the C drive hdd, you CAN select another partition on the C drive hdd to hold the rrbackups folder, from the Advanced menu parms. This option is NOT available for second HDD.
(3) You will always have a RRbackups folder on the C drive. If you uninstall RNR, the C drive RRbackups is deleted. ***** Any RRbackups on external hdd will remain***
(4) What you want to do will not work. RNR is expecting one RNR backups folder on the external hdd, thus implying only one backups folder. From RNR windows, view backups will ONLY show backups that match the UUID of the machine RNR is running on. If you run RNR standalone, you can go to the restore panel and check the "show all backups from all machines" options. This should show all 3 of your machines backups. There is no advantage to have 3 partitiions for 3 backup folder. Sounds nice, wont work.
===
I will walk you thru a basic how it works on your end. Correct me if you see something else.
(1) external HDD
part 1. small.
part 2. medium
part 3. large
All new partitions. All empty. Back up large machine, it will chose part 3, create RNR backups folder, Take a FULL base backup. It will store the backup location in the C \RRbackups and the registry. This entry in the folder is named 0. It should be roughly 1/2 the size of the Large machine C drive. Lets say 39 GB. Run the next run. This is an incremental backup (your term = partial). This entry is named 1, and will be 2 GB., etc.
You uninstall RNR. Reinstall, change location to Second. Run a backup. This will be an incremental backup (2) and will continue where it left off. (ie, it should find the old folder with uuid inside).
(2) the mess
You backup medium computer. It will find the part3 RNR backups but no matching UUID. humm.. Will it use folder on part3 or choose a largest free space partition, like part 2. You will have to test. I would vote for part 3.
===
In summary:
I believe RNR is designed for only 1 rrbackups folder on an external HDD, regardless of the number of partitions. You seem to indicate you have 3 RRbackups folders on 3 partitions. Look inside each folder. It might be just using part3 for all your backups and you just dont see it. (ie, were you using part 1 for small machine, took a backup, then added part 2 and part 3, etc). This might work. Small machine is locked in on small part 1. Large is locked in on part3. But if you uninstall RNR on small machine, reinstall, take backup. hum. It will probably switch over to part 3. or find part 1.
This is risk and time you do not need to take. You want a solid plan that works. Based on this mess, I think RNR folks decided to design only 1 RNR backups folder on external.

X61s - unable to access Rescue and Recovery from boot

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