X7-00: Not supported by PC Suite??

Dear Nokia team, I am very happy with my new X7, BUT... I tried now for three days to get it working with PC Suite. But I had no luck: older versions say that X7 is connected in a "wrong usb mode" and only the camery is recognized, latest version tells me "Your device is not supported"
So please do not force me to use ovi suite.... it is crowded and it gives me not a clean & fast acces and overview on contacts, syncing,... Worse: OVI suite is not allowed to be used in my company, PC Suite is allowed. So what can i do??
Please do not abandone PC Suite!
regards,
RC

Hey Randolph,
I'm afraid PC Suite is no longer in development and therefore incompatible with the X7. I guess you could request the administrator to make OVI suite available.
Whizzkid

Similar Messages

E71 is not supported by PC Suite????

Hello,
I am realy frustrated. Bought the E71 in Shanghai yesterday. Today I tried like 6 hours to get the PC Suit connected to be able to sync my calender. What happend so far:
- up until now I had a N81 8GB. Worked very well no problems at all (Bought it back in Germany)
- Bought the E 71 and connected it to my Laptop (Windows 2000 SP4) PC Suit version 6.86.9.3 via USB
- connection worked well I was asked to reinstall SMS Sync or something which I did.
- File transfer, Text messages etc etc everything works
- then is tried sync and got the message "Connected phone is not supported by PC Suite"
- then I tried the same on my desktop. (XP lasted PC Suite version)....same result
- started searching the net to get some suggestions, I bought a Bluetooth device, tried to connect.... same result
everything work but if I try to sync I get the message "connected phone ......."
- used software updater, but get the message everything is up to date
- took out the memory card, ...same result
- try again with the N81 everything works
- deinstall PC Suite, reinstall same result
- reboot, disconnect, reconnect, usb, bluetooth result is always the same
syncing doesnt work
anyone have an idea? I just wanna through that thing against the wall
Message Edited by ifrin on 15-Mar-2009 11:59 AM

It think it is a few years since there was a PC Suite version that worked with Windows 2000.
And as the versions of PC Suite that are old enough to work on Windows 2000 were done before the E71 was made, the old PC Suite versions will not recognize the E71.
Microsoft also stopped support Windows 2000 and releasing fixes (including security fixes) some time ago, so it might be safer to migrate away from Windows 2000 (at least if you're PC's are connecting to the Internet).
The latest PC Suite version you can always find on http://www.nokia.com/pcsuite

5310 Xpress Music Not Supported by PC Suite 6.86??...

Phone: Unlocked 5310 Xpress Music Phone
O.S.: Windows XP Media Center 2005 w/SP2
PC Suite Version: 6.86
Connectivity: USB Cable
Problem:
Installed PC Suite software, cable drivers, connectivity established to phone. PC Suite however, though it confirms USB connection to phone, and identifies phone in graphic on the dashboard, shows phone "grayed out" on properties page. When attempting to synchronize using PC Suite to enter a contact, am told "phone not supported -- install correct version of PC Suite".
Have placed 8 calls to Nokia Support to address issue.
- At first was told PC Suite does not run on XP Media Center. Told them XP Media Center is built on XP Pro platform -- no basic difference there.
- Went to a different system running XP Home Edition and installed PC Suite and had exact same issues occur.
- Nokia said must be firewall/security program conflicts -- that their developers can't create a software package compatible with all security software structures. Told them was running Trend Micro...a widely used security program. Was sure their developers would have at least accommodated for the most common security engines customers use to protect their systems so Nokia could avoid numerous troubleshooting calls about this kind of problem. I'm not running some off-brand, 3rd party, unknown security application.
- Nokia then said to turn off all firewall and security protections during a clean PC Suite install. Did that...same situation.
- Nokia said find 3rd party software to accomplish what PC Suite does but they can't provide guidance on what to use. Said look into forum. No answers there.
- After further installation and sync attempts, Nokia said I must have a faulty phone. Returned it.
- Just received new 5310 and am having exact same issues.
I just want to be able to enter my contacts into my phone's memory via my computer so I don't have to manually enter all of them by hunting and pecking using ABC...GHI, etc. for every entry. I purchased a phone primarily to utilize the progressive technology available for this purpose, yet still find that, after paying for those features, I'm faced with having to use the same archaic method I had to use with my old phone when entering my contacts.
Any guidance out there? Or any suggestions on 3rd party software that will do this that would work with my computer system and 5310 phone? I still have time to return this phone to find something else that truly offers progress in this area. Thanks for any help you can give!

I appreciate you taking the time to point me in this direction. I did go to the page you directed me to to download v-7.0.7.0. I know everything was done correctly because I'm connecting and all aspects of my device manager confirms it.
Unfortunately I'm still hitting the same roadblock at synchronization. I contacted Nokia again and was told that in some instances, sometimes registry files in Windows Media Center may conflict with PC Suite -- I seem to be one of the lucky ones who is affected by this.
I've been instructed by Nokia to once again "borrow" access to a different computer running either XP Home Basic or XP Pro...or Vista to attempt to synchronize there. The problem, they tell me, is that I am unable to select the "Reinstall...SMS/MMS" option in the "Help" menu bar of the PC Suite dashboard (it's grayed out).
They're only other suggestion is that I consider downgrading my own operating system to the Home Edition or upgrade it to Vista (along with upgrading all kinds of software/hardware, etc.).
#1 I have no intention of downgrading anything, and
#2 I have no intention of upgrading to Vista -- too many associates have opted to try to downgrade their Vista systems because of problems they've encountered with the OS.
And with my luck even if I spent the money and ruined my system to do it, there is no guarantee it would work even then -- all for features on a phone I thought I had already paid good money for for the right to utilize.
So...I will once again be borrowing someone else's system to test the synchronization effort to see if it really has anything to do with Media Center OS registry conflicts...or not.
Seems to me this should be a pretty basic technology -- I know it's been around for awhile now, yet I would have problems with it.
Anyway...I do thank you deeply for taking time to try to help me get through this frustration. It's nice to know there are kind folks out there!

Nokia 5310 not supported by Pc Suite

I have a nokia 5310 which came with a pc suite cd.I installed it folling the instructions. However after connecrting my phone via usb cable, and tried to transfer music the interface said it does not support my phonse model.I tried all the updates and none worked.I am able to sync with media player and drop and drag.

I had the exact same problem, with an unlocked 5310 music xpress. I downloaded and reloaded the latest version of PC Suite multiple times on different computers. I gave up for a couple of months then decided to search the net for any help.
This simple fix is what actually worked for me.
1. Turn off phone and remove sim card and memory card
2. Restart phone without sim card or memory card loaded.
3. connect to pc suite and see if it recognises phone and it works propperly.
4. Disconnect phone and reinstall sim card and memory card.
5. Reconnect to Pc Suite and it should work fine now.
It worked for me, hope it helps you.

My Nokia 6681 is not supporting for PC Suite SMS/M...

How can I access my "Nokia 6681" PC Suite support for SMS / MMS. Totally dissapoint in this regards. Please help. Raaj. Bangalore.

After researching this phone on the website, discussions with customer service, a call to the flagship store, and even trying a bootleg (LG) micro cable with no success, I relented and went to the flagship store in NYC to purchase the $30.00 CA-101. Fortunately the sales assoc. attempted to connect a cable to my phone to confirm that it would work. It did not. Ironically, the results were similar to the results I got with the LG cable, it would charge but it wouldn't communicate.
Fit to be tied, I called the Nokia support line from the store. After at least 30 minutes I was told that the PC Suite version available on the Nokia website is not compatible with the 1606 and that a version that is compatible is forthcoming but they don't yet have a release date.
I'm still in shock in that page 18 of the user guide that (a) comes with the phone and (b) is also on the Nokia website, specifically says that "You can transfer data between your device and a compatible PC by using a CA-101 USB data cable."
It couldn't be any clearer.
How does Nokia reconcile sending the phone to market if one of the "Main features" isn't available?

ARABIC language not supported by PC suite

Since I've updated my PC suite to 7.1.18.0 and it doesnt support the arabic language anymore ..arabic letters appear as dashes..
WHAT SHOULD I DOOOOOOOOOOO???????
IF u had any solution, plz help!!
REMARK:
VISTA is the OS
Nokia 6500s is the model

I supose you installed an arabic version of v.7.1.18.0.
Try to reinstall it.
N95 & N96 User

Sony ericson suite does not support sony ericson W150 yendo phone

sir can anyone help me with this problem....why can't the latest sony ericson suite don't support yendo phones....and why does yendo phones, being removed at the phone choices here at sony ericson....

The Yendo simply doesn't have a full PC interface, so it's not supported by PC suite/companion, similarly to other phones such as the W395.

PC Suite Upgrade : Phone (N70) not supported

Hi
Just upgraded to latest version of PC Suite and have hit problems. Prior to upgrade phone and PC were connecting fine with no problems.
Now when establishing connection between phone and PC receive following message :'PC Suite does not support the connected phone. PC Suite settings file is missing from the the phone. Switch off your phone, switch it on, and try again.' The phone then appears to connect but none of the PC Suite offers are available, presumably as the phone is not being supported. Switching the phone off/on makes no difference.
No other changes to the phone have occurred since the connection was ok, the only change is upgrade of PC Suite.
I am running Windows XP SP2, PC Suite 6.81.13.0, connecting via cable or Bluetooth yields same result, using N70 on Vodafone firmware V 5.0609.2.0.1 01-03-06 RM-84.
Have tried completely uninstalling PC Suite and reinstalling to no avail. Wondered if I needed to upgrade the N70 firmware and attempted to use the new Software Updater but this crashed.
Quite frankly I haven't got time to mess around trying all sorts of things so any help would be much appreciated.
All Best
Prasannavira

22-Aug-2006
10:28 PM
prasannavira wrote:
Hi
Have tried completely uninstalling PC Suite and reinstalling to no avail. Wondered if I needed to upgrade the N70 firmware and attempted to use the new Software Updater but this crashed.
Quite frankly I haven't got time to mess around trying all sorts of things so any help would be much appreciated.
All Best
Prasannavira
Hi - I have not experienced this problem before but there are things you can check to rule out certain possible causes.
From what I can remember when you upgrade PC Suite, there's an element of it which it installs onto the phone - was that done successfully ?
Also - it isn't 100% clear from your message, but I presume you're attempting to connect to PC Suite via Bluetooth - does your PC->Bluetooth work OK with other devices ?
If not this indicates you have a Bluetooth centred problem.
Next thing to check - can you connect your phone to your PC using the USB cable ? If so then this also points to a Bluetooth problem.
The fact that the software updater crashed is not a good thing - the update can only be done via USB and not Bluetooth - what message do you get when you try to do the Software Updater ?
If it's a Bluetooth centred issue, then make sure you redo the syncing process - it's wizard driven so should be quite easy to do.
Hope this helps.
Let me know how you get on.Message Edited by edwardquan on 23-Aug-2006
12:17 PM
Regards,
Edward

Creative Suite download V power pc not supported

I have an old copy of adobe creative suite premium education but my mac gives me the prompt power pc products not supported when I try to download. Please can anyone advice is there anything I can do to get round the problem - change settings, download some first?????? Thanks from a not so great IT person.

No. Adobe can't fix what Apple doesn't support any longer. You need new software.
Mylenium

The new Ovi Suite not supporting Lotus Notes anymo...

Hi,
I recently upgrade to Ovi Suite 2.0.1.35, which I found that it couldn't sync with Lotus Notes anymore. How to troubleshoot this? This is a serious problem in support continuanity...

as of now u cant do any troubleshooting
NOS 2.0 is not supporting any other PIM xecpt Outlook & Windows Calendar&Contacts. Keep ur fingrs Xed, it may included in future
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

PC Suite does not support the connected phone........

Hi...
I have a big problem in the delivery of mobile and my type is N70 with Computer shows a message saying that some files missing from the mobile and this is the message that appears when connectivity.
PC Suite does not support the connected phone. PC Suite settings file is missing from the phone. Switch off your phone, switch it on, and try again.
Please assist in this matter, I can either send a site that I downloaded through by mobile phone.
thank you very much..
Moderator note: telephone number removed. It is not advised to publish personal contact information on a publically-accessible web forum.
Message Edited by michaels on 14-Feb-2008 08:40 PM

Hi Guys,
It always better to give more information when you are posting your issues....Please try to give your system info, versions of the pc suite you are facing the issue :-( so that it may help others to narrow down ur issues :-)

HELP - PC Suite does not support the connected pho...

After trying numerous times now I cannot get my question to you via your website. In utter frustration I am posting my problem here.
My problem is as follows
When I connect my phone via cable to my laptop I get the following error message. 'PC Suite does not support the connected phone. Install a correct version of PC Suite and try again'. I have already uninstalled the version that previously worked fine and downloaded the version recommended by your website which is 6.80.22. This is actually the version I already had which previously did work. I amd still getting the same error message despite uninstalling and reinstalling numerous times. And when I plug my phone into my partners computer it works fine. He has the same operating system and version of PC Suite. I am using Windows XP Home Service Pack. I have a Nokia 6131

Thanks for the descriptive posting, unfortunately there are still many things that can be wrong.
You should try the things that are suggested here in many places: go to control panel - add/remove programs and select first Nokia PC Connectivity Solution and run a repair to it by selecting change - repair. Then same thing for Nokia PC Suite, run a repair to it.
Then boot PC.
Then check the PC Suite manage connections icon to make sure that the DKU-2, CA-53 USB connection is activated.

Can't open the application "Adobe Illustrator CS6.app" because it is not supported...

UPDATE - Ahhh haaaa! If I log in with the guest account Illustrator works fine! WTF!? Oh well, at least I have a direction to be working towards, thanks for all the suggestions and assistance Adobe Community!
That was sarcasm by the way...
UPDATE - Just installed the latest Illustrator update from Adobe - still not loading. Tried reseting the iMac's PRAM, no luck.
UPDATE - I've just reinstalled the whole CS6 Suite, and the only things that have changed are that I now have a little white no entry sign over Illustrator (it still won't load) and I also have 1.5GB of application updates to do
I don't have any direct evidence but I'm guessing this is a Mavericks incompatibility judging by the other issues people are having with Illustrator. Any suggestions are welcome!
I've been using CS6 on my iMac for the past year (3.2GHz Intel Core i5, 32GB ram). Everything running fine, no problems.
Then I get the popup from Apple saying to upgrade to Mavericks, so I did. After updating my Java version, for the next two weeks everything carried on running fine. Until just now.
I finished working on an Illustrator file, saved it and then exited, only to remember I needed to make one more small change. So I clicked on the AI icon and got this error message;
'You can’t open the application “Adobe Illustrator CS6.app” because it is not supported on this type of Mac.' Eh???
I tried doing a reboot thinking that maybe something had just gone wonkey and needed resetting. Still no luck. So I reinstalled Java again. Nope. Then I tried every other CS6 app and they all ran fine.
Does anyone know what could cause Illustrator CS6 to be working fine for weeks and then suddenly become an unsupported app? These things always happen with you're right up against a deadline! I NEED ILLUSTRATOR WORKING NOW! HEEEEEELLLLLLLPPPP!
James

I had the same issue and resolved it
I first remove the prefs folder and the plist files for illustrator in ~/Libary
next I logged off,
then I uninstalled illustrator using the adobe uninstaller(http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)
Next I reinstall illstrator
after that it worked for me.

P4M890M Intial bootup giving me error message "Bus Processor is not supported"

Barebones Desktop Specs;
P4 631 3Ghz HT 2M 800FSB Sock 775 w/Masscool 8W0141B 3.6Gz Cooling Fan
MSI P4M890M-L Socket 775 MB w/ 450 watt power - MSI Case w/Extra Cooling
Hitachi 250GB EIDE HD w/ HD Cooler
XFX GeForce 6200 Turbo Cache 256MB PCIe
2 - Ultra 512 PC4200 DDR2 533Mhz
NEC AD-7170 18X DVD/CD RW
Samsung CD 52x
Utra 3.5 Floppy Drive w/ All-In-One USB2.0 Reader
USB2.0/1394 8pt PCI Card/Comb
XP Pro SP2
Trend Micro 07 Internet Security Suite
PLEASE HELP!! I just purchased this Barebone Computer Kit from Tiger Direct to replace my wife's laptop which is dying. I finally have all the parts to assemble it and start it up. When I purchased the kit "Online" it was sold as a "All Systems Tested and Fully Compatable System".
I was having problems cold booting this computer for the first time. I have now resolved that issue and found the source of the problem in the bootup process itself. Evidently all is not well and fully tested and compatable as Tiger Direct says it is. As the computer boots up for the very first time, you have only 3-4 minutes to tell it weather or not to proceede with installing the following message. I have taken the time to copy the message exactly as it is displayed on my computer screen. I of course will be calling Tiger Direct's Tech Support Line. I have found them to be only as good as the person who answers the phone. Being I'm green anyhow and won't know weather or not I'm being feed a line of BS or not, I thought I'd get some other opinions from folks who understand Computers far better than I. I'm simply firefighter who is trying to buy his wife a decent computer without spending an arm and a leg. In fact I thought this thing would arrive already assembeld and all I needed to do was add an OS and some extras, like a decent video card. I never intended to build this thing from scratch, I could have purchased a simular spec'd Gateway complete with OS preinstalled with a warrenty for less money!!! I'm Not Happy and Not a Techie!! But looking on the bright side, I sure am learning a lot about computers! If I can get it to work without too many more problems I will be very happy.
When the computer first boots, here is the message that appears on the screen;
AMIBIOS C 2005 American Megatrends Inc
BIOs Date 8/25/06 24:17:51 Ver A7255VMS V1.0
Intel Pentium 4 CPU 3.00GHz Speed 266x12 =3200
Hyper Threading Enabled
DDR2 Speed 533MZ
A 200 MHz System Bus Processor is Installed
This Processor Is Not Supported On This Board And Will Run At A Reduced Processor Clock Speed. System Performance Will Be Impacted.
Do You Wish To Continue To Boot @ 266MHz
System Bus And Reduce Processor Speed (Y/N)
Press (Y) To Continue (N) to Shut Down
If I press the Y the computer will run and not shut off in 3 minutes. I let it run last night to see what would happen?? Would it burst into flames?? Would it shut down?? Well after a hour it shut down. Is that normal? Is it some kind of saftey mechinism?
It will start right up again, but it was almost 5am so I shut er down and went to bed. I'm waiting for some advice before I move forward from here. Please respond ASAP! I'd like to get this thing done so I can move on to the next 'Honey Do' project.
This is my first computer I have ever built so I am green to all this. I dont really understand what all this means and what kind of an impact will this have on my new computer??
1. What does this mean, my CPU is not compataible to this board?
2. If I keep it and install it, will it cause the computer to be unstable latter on?
3. How much of a negitive impact will this have on my computer?
4. How much will it slow it down?
5. What would you do if you were in my shoes? Replace the CPU for the right one or upgrade to a better one or keep it??
6. If I do upgrade, what would be a better choice and not break the bank??

:no-idea: Thanks Dry Heat,
I went to the link that you provided. Here is the latest problem...... I can get the computer to run longer than 3 minutes by pressing the Y key when asked during the initial boot-up. After that the computer will not move off that window I described in my 1st post, no matter what I do. I tried restarting the computer and pressed the Delete key to see if that would work and the F1 and F2 keys during the initial boot up, the Bios Window would appear but the computer would shut down, there was nothing I could do to get past this, let alone go on-line to download something. How would I get on-line without an operating system to update the Bios? Remember I am Green and have no idea what the heck I'm doing, let alone what is the real problem here. Its like fighting fire blindfolded! Please help and be detailed on how I should procede. Thanks! Woody

DVI to VGA adapter, monitor says "input not supported"

I have just received my MBP yesterday and, when I attempted to attach it via DVI to VGA adapter to my Acer AL2016W flat panel LCD, the monitor told me "input not supported". I was under the impression VGA is VGA is VGA. Perhaps I am mistaken. There is no DVI port on this monitor so I am, essentially, screwed ATM unless I purchase yet another monitor - this one is less than a year old. I require my MBP to be attached to an external monitor due to a disability, and am not sure what to do. I don't believe it to be an isolated issue, especially after viewing some of the other posts about the graphics card being an issue as well. I wish Apple would come forward with a resolution. I realize this issue has probably been posted somewhere already, however I am unable to sift through all the posts due to the aforementioned disability and inability to attach to external monitor. I just can't sit here for that long, so I offer my apologies.

First off, are you connecting in the proper sequence? That is:
1. MBP and monitor powered on
2. connect monitor's VGA cable to the DVI-to-VGA adapter
3. connect DVI-to-VGA adapter to the MBP's DVI port
In that way, the MBP should autodetect the monitor and set the resolution appropriately. Else, the output resolution of the MBP may not suit the monitor, and the monitor will give a "not supported" error.
As a side note, have you considered the options in System Preferences > Universal Access? Options include Zoom, VoiceOver (spoken screen selections), making the cursor larger, and other enhancements for the visually impaired.
Hope this helps...

X7-00: Not supported by PC Suite??

Similar Messages

Maybe you are looking for