Xbox Live cards not activated - Bought online and picked up in store

I got this as a birthday gift but when I try to activate the xbox live cards, it says they are not activated.
The order number is {removed per forum guidelines}
I've been trying for about a week now, trying every day since it says to try again later.
I don't want to return it, I just want the cards activated.

Hello otguy87-
It’s awesome that you received Xbox Live cards as a birthday gift, but it would have been even more awesome had they been activated to begin with.  I’m sorry to hear that we’ve caused you some frustration with this.
Regrettably, we are unable to activate these cards remotely; you would need to bring the cards back to the store along with the invoice for assistance from the store with activating or replacing the cards as needed.
I apologize for any further inconvenience that this causes you.
Bill|Senior Social Media Specialist | Best Buy® Corporate
 Private Message

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