XBOX LIVE. HOW TO CHANGE NAT TYPE FROM MODERATE TO OPEN, HELP:(

I am completely stumped. I am not a technical person but I'll explain the best I can. I have an airport express.. that's connected to my westell wirespeed modem which gives wireless internet to all my computers at my house.
i also play xbox. i use the internet sharing feature on one of our mac mini's to connect to the xbox. however, the nat type is moderate. i have no idea how to change this to open. please help cuz its frustrating because i pay 60 dollars a year and i do not get the most of my subscription. for example, i can't join party's or join some games..
and also, i read online that if i put my ip address to the address bar, you could change your nat type. but the problem is, every ip address i put into the address bar, nothing comes up. in my airport utility, it says my ip address is like 10.0.1.1.
i am so confused. please help!!!!!!!!!

I am completely stumped. I am not a technical person but I'll explain the best I can. I have an airport express.. that's connected to my westell wirespeed modem which gives wireless internet to all my computers at my house.
i also play xbox. i use the internet sharing feature on one of our mac mini's to connect to the xbox. however, the nat type is moderate. i have no idea how to change this to open. please help cuz its frustrating because i pay 60 dollars a year and i do not get the most of my subscription. for example, i can't join party's or join some games..
and also, i read online that if i put my ip address to the address bar, you could change your nat type. but the problem is, every ip address i put into the address bar, nothing comes up. in my airport utility, it says my ip address is like 10.0.1.1.
i am so confused. please help!!!!!!!!!

Similar Messages

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    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • Can't change NAT type from moderate to open.

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    David
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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