Xbox live issues

Hi there,
I will try to be as specific as possible with my problem and hopefully someone can help
I currently have BT infinity broadband and have done for about a year now always with very few issues
When i first got my router i had to forward my ports to enable me to use xbox live i followed an online tutorial and all was great
Recently (about 2 weeks ago) i started getting an issue whereby my xbox live gets disconnected and i can instantly reconnect, i also use a laptop, iphone and ipad all of which suffer no internet downtime.
It may be completely unrelated but i started getting these issues around the same time i started streaming lovefilm on my xbox 360, i sas halfway threw a film when the first disconnection happened.
There seems to be absolutely no pattern to the disconnections, i could be on xbox live for 2 mins or 20 minutes but once it disconnects once, it does it time and time again in very quick succession, i have checked my routers settings and nothing has changed
I have tried setting a static ip which did not work, ive tried reseting my hub to factory settings and reconfigiring this again did not work, i have messed around with settings on xbox 360 and again did not work.
I have spoken to xbox live support in regards to this matter and they say it is an isp provider issue, what do you guys reckon?
Just ran a number of speed tests at speedtest.net,
Ping: 30 - 35
Download: 25 - 30 mb/s
Upload: 3 - 5 mb/s
Solved!
Go to Solution.

Just a couple of questions.
Have you tried using different Ethernet ports on the home hub, including the Gigabit port?
How long is the Ethernet cable between the home hub and the Xbox?
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

Xbox live issues. (please help) :)

Hi there, I am having trouble with my xbox live connection, I can sign in to XBL but it does take a few minutes to sign me in, Also when I play games (I mainly always play FIFA) There is a slight lag when im in a match with someone, My players not responding when pressing buttons, Like when I shoot it will take a second or two to shoot which is not normal.
I previously had connection issues and had to have an engineer fix something in my line, Which seemingly has worked perfect for my laptop as everything seems fine, I can load webpages fine with no trouble and speedtester results are as expected. So it may be down to something to do with my XBOX, I use a wireless connection as it is upstairs, but I have tried wired and it is still slow.
Here is my HomeHub 3 stats:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:06:46
Downstream:
6.461 Mbps
Upstream:
1.107 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
9.3 dB / 5.7 dB
Line attenuation (Down/Up):
35.4 dB / 17.1 dB
Output power (Down/Up):
20.1 dBm / 12.5 dBm
FEC Events (Down/Up):
98124 / 298
CRC Events (Down/Up):
3 / 33
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
26 / 10
Error Seconds (Local/Remote):
2 / 1
And here is my BT speedtest result:
Download speedachieved during the test was - 5.32 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 5.84 Mbps
Upload speed achieved during the test was - 0.93Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
Any help on this is much apprecitated, I have tried changing wireless channel and using static IP to no avail.
Solved!
Go to Solution.

So I have left it overnight, But it seems to have restarted itself at some point as my uptime is only 11hours
Here is lates hub stats:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 11:26:31
Downstream:
6.681 Mbps
Upstream:
1.098 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
9.4 dB / 5.7 dB
Line attenuation (Down/Up):
35.4 dB / 17.1 dB
Output power (Down/Up):
20.4 dBm / 12.6 dBm
FEC Events (Down/Up):
3189787 / 28
CRC Events (Down/Up):
712 / 35
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
16520 / 14
Error Seconds (Local/Remote):
237 / 1
Also here is latest speedtest result:
Download speedachieved during the test was - 5.62 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 6.03 Mbps
Upload speed achieved during the test was - 0.92Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps

Xbox Live issues - can anyone help

Hello - I am hoping someone can help me out with some Xbox Live connection issues that are driving me crazy. (Please bear in mind that I am a novice with these issues).
I am attempting to connect to XBox Live via the Xbox wireless adapter and the WRT54GS router. I have the router hardwired via ethernet port to a desktop computer. Here are the problems:
1. The connection is very weak and spotty, with frequent disconnects. I would say that I get a successful connection to Xbox live about half the time. The failure message seems to be different every time. At best, I get only one red bar on the Xbox Network Settings. Usually, I have to unplug and re-plug in the router to get online.
2. I tried to help the connection by buying a wireless range expander. However, when the range expander is plugged in, either I am unable to connect or it connects but I am unable to download any updates or content or marketplace runs very slowly. I assume there is some configuration problem with the expander, but I have no idea how to fix it.
3. Even when I am connected, if my wife turns on her laptop I get disconnected.
4. When I call Xbox support, they tell me it is a problem with the router. When I call Linksys they tell me it is a problem with Xbox Live.
Can anyone help? I have read a couple of posts about setting static IP addresses and opening ports, but I don't know how to do this. And would it even help?
Thank you!!!
Message Edited by MarcM on 07-11-2007 02:55 PM

hi... logon to router's setup page, open I.E. and in the address bar type 192.168.1.1 it would ask for username and password, put "admin" (default password) as a password, try changing channel to 11, go to advanced wireless settings reduce beacon interval to 50, fragmentation and RTS threshold to 2304, change Transmission rate to 54Mbps, also try upgrading latest firmware on the router, go to www.linksys.com/download and download the latest firmware for the router, logon router's setup page again and click on "administration" >> firmware upgrade and try upgrading latest firmware...
click on "application & gamings" tab...and try triggering 88, 3074 ports on the router for X-Box...reduce MTU to 1365 on the router.

New Fios G1100 and Multiple Xboxs Connected to xbox live issues.

I just upgraded my router from the Actiontec MI424WR to the G1100. Now I am into an issue with Fios keeping a connection to xbox live on selected xbox devices. I have 3 xbox 360 and 2 xbox one connecting to the network. Both Xbox One maintain solid connection to live, but the 360 experience I have a totally different experience. My set up has 1 Xbox One Wired, 1 wireless. I have 2 xbox 360 wireless and 1 wired. I am also experiencing problems with one of my desktops which is wired that randomly loses a connection to internet. I been using this TRENDnet 8-Port 10/100Mbps GREENnet Switch (TE100-S80G) to help with wired connections. Both Xbox Ones on the network remain connected at all times, or at least I haven't seen a drop. My experience with my xbox 360s are completely different from my Xbox One.They all drop connection randomly every 5 to 20 min. I can immediately sign back in , but this continuosly happens. I was able to get one xbox 360 to maintain a continuous connection by putting it IP address and enabling DMZ on it. I have tried port forwarding but that doesn't work. Anybody have any suggestions or solution? Or should I just shipped back the G1100 and go back to Actiontec MI424WR.

Who is your ISP...?
Are you getting any error message...?
Try the following settings and check..
Open the router setup page,On the set-up tab change the MTU Size to 1365 and click Save Settings...Click on "Administration" tab and disable the option UPnP and click Save Settings...
Click on "Applications and Gaming" tab and then click on "Port Range Forwarding" subtab...
1) On the first line in Application box type in ABC, in the start box type in 53 and End box type in 3074, leave the protocol as both and under ip address type in 192.168.1.20 and check the enable box, click Save Settings once done...
2) Once you return to the set up page click on the Security tab and uncheck Block Anonymous Internet Requests and click on Save Settings...
3)Click on the Status tab and take note of DNS1 and DNS2 Addresses...
4) Goto the XBox Network Settings and IP Address Settings and select manual IP Settings and assign the following on your Xbox
IP Address :- 192.168.1.20, Subnet Mask :- 255.255.255.0, Default Gateway :- 192.168.1.1...
5) Also assign the DNS Addresses on the Xbox
Use DNS1 and DNS2 Addresses you took note off of the router status tab as Primary DNS & Secondary DNS for the xbox...
6) Turn off your modem, router, and Xbox...Wait for a minute...
7) Plug the modem power first, wait for another minute and plug the router power cable, wait another minute and turn on the Xbox and test it...it will connect...

Fios and xbox live issues

Ok well ive read all the stuff on the internet about updating the firmware and it should work. My problem is I have the Gen 2 router, so the firmware isnt compatible at all. Im not even trying to do xbox live wirelessly, i have an ethernet ran. My wireless laptop and my wired desktop computer have been running awesome internet since I got FiOS installed about 4 months ago. Just got my xbox and now im having these issues. Ive tried restarting both the router and the xbox, ive set the router settings back to default. idk what to do, help me out!!!
edit- thru the xbox network connection wizard thing, it looks like its not even seeing a connection at all. could it be i have the wrong type of cable? i just bought it, its a belkin fastcat 5e patch cable. is this the right type of cable?
Message Edited by CRZYairBORNE on 08-08-2009 03:18 PM

Cable type is fine.
Couple things to check....
make sure the cable is plugged into one of the lan ports on the router (yellow plugs) not the wan connection (white plug). Easy to make the mistake if you have coax style internet via fios.
If connected correctly, do a quick loop test with the cable to make sure that cable is ok. Take both ends of the cable and plug both ends into the router. for example, plug end one in port one and end two in port two. make sure that both lights light up. If not likely bad cable. If so, cable is likely OK.
If cable tests OK, and you have it connected correctly to the lan, then the problem is likely with the Nic on the Xbox. Try going into the network settings in the xbox and reset to defaults on the xbox.
====================================================================================
Error exists between keyboard and chair.

E3000 and Xbox Live Issues

Hi All,
So I originally had problems with my xbox where the wireless would drop out. I chaned some settings and I also set up port forwarding for my xbox which seems to have stabilized my network. However, when attempting to download certain files from xbox Live, my router will frequently freak out, reset (so all network connectivity disappears) and after a few moments, everything comes back up again.
I have the xbox 360 as the only device accessing the 5ghz wireless network. Network mode is "Mixed", Channel Width is "Auto", Channel is curently set to "36" as before it ws also set to "Auto DFS" but experienced more frequent drop-outs when simply logging into xbox Live. Again, SIngle Port Forwarding for just this device is enabled. Anyone have any other suggestions? Should I try a different Channel?
Thanks,
DB

I have plenty of other wireless devices (2 iphones, a mac mini, laptop). Whats the advantage of moving everything over to the higher bandwidth when everything Ive been told suggests that you dont want to crowd the higher bandwidth with devices that shouldnt and cant take advantage of the higher bandwidth? I mean, why did I spend money on this router to begin wth if it cant even support the devices I have now? Sorry, this is more than a little frustrating and I guess I would still like to hear some more ideas of what to try.

Newest 3TB Time Capsule with Motorola SB6121 and Xbox live issues.

I just bought a new 3TB Time Capsule but am having issues with the speed of my internet and connecting to XBL. I use Time Warner and have a Motorola SB 6121 modem. The modem is brand new as well and worked perfeclyt with my old router(Trendnet TEW-gr633). I want to use the time capsule as my only router but it is only testing out between <1-2 on the download. I was getting 15-25 on the download before the TC. I am also having issues connecting to the network on my xbox 360S as well.
Any help with adjusting the settings on my TC would be much appreciated.

I would suggest adjusting the Time Capsule's Ethernet WAN port setting using the AirPort Utility. By default, this option is set to Automatic. I would recommend changing it to "1000 Mbps / Full Duplex" to see if this helps.
ref: AirPort Utility > Select the TC > Manual Setup > Internet > Internet Connection tab > Ethernet WAN Port

Connection issue Xbox Live

For the past two weeks I have had issues staying connected to xbox live gameplay. I never get kicked off live just out of the game. I will be playing a game and midway through I will get disconnected.
Here is my set up.
Wired Connection (purchased new cable today and still having problems)
M1424-WR Aciontec Wireless router
I shut my router down for 8 hours to see if that would help but it didn't. I am not having issues with my computer internet connection.
Any suggestions for things I could try?

if you are desperate to play connect it the ethernet cable straight into the ont . The ont is the box that has a logo of verizon and is big. Assuming you are not MOCA enabled. Then you need your router. MOCA enabled means you have a coax WAN cable connected to your router instead of a WAN ethernet cable.

Time Capsule / Xbox Live compatibility issues...

I have my xbox connected to my Time Capsule through ethernet so wireless isn't an issue. I've tried port forwarding and DMZ host which both leave the xbox telling me my NAT is set to strict. So far though it seems I can still use xbox live with my friends and it isn't an issue. However my girlfriend just got into 1 vs 100 and has played a few times so far. We just booted the xbox up today and tried to log in and now it gives us a network connection error each time we try to play. I've tried every various setting I can think of in the Time Capsule and none of them seem to work. Will my gf never be able to play 1 vs 100 again?
Does anybody else have an Xbox connected to a Time Capsule that is able to play 1 vs 100? Could you please try if you haven't and let me know how it goes for you.
Thanks in advance,
Kye

I have my xbox connected to my Time Capsule through ethernet so wireless isn't an issue. I've tried port forwarding and DMZ host which both leave the xbox telling me my NAT is set to strict. So far though it seems I can still use xbox live with my friends and it isn't an issue. However my girlfriend just got into 1 vs 100 and has played a few times so far. We just booted the xbox up today and tried to log in and now it gives us a network connection error each time we try to play. I've tried every various setting I can think of in the Time Capsule and none of them seem to work. Will my gf never be able to play 1 vs 100 again?
Does anybody else have an Xbox connected to a Time Capsule that is able to play 1 vs 100? Could you please try if you haven't and let me know how it goes for you.
Thanks in advance,
Kye

BT HH3 XBOX LIVE & BLACK OPS 2 ISSUES

I have seen multiple posts regarding the HH3 and XBOX LIVE however nothing seems to ever resolve the issue.
I have the HH3 with a Netgear 32 Network Switch, i am getting 78 MEG Download With 25 MEG Upload Ping Is At Around 20
My XBOX Is hardwired as are all of my devices my HH3 is set with my XBOX running on a static IP as is DMZ all other port configurations have been removed to avoided any corruption.
I have been having issue with disconnections on Black Ops 2 and serious lag issues, for months.
I have talked to BT several times and even paid for the High Tech Service! I Knew More About Ports And Forwarding Than They Did What A Waste Of Money.
My question to you all is is this an isolated issue or are the majority of you having the same problems as nobody is able to offer any more help!
One more question is i have been asked to bridge my BT Openreach Modem is this worth doing or is it pointless?
Secondly is it worth getting a different router if so what one is the best!
Thanks For Taking The Time T Read My Post

Hi and welcome Woodygamingguys,
For your info I am playing on both XBox and PS3 and I have no issues with disconnections (so far).
I however noticed that the HH3 does not like to have ports manually opened and or does not follow the rules you add.
In the past I did the same as you DMZ on PS3 and static IP on the XBOX and add the XBOX Live rule to that IP.
I ended up pulling my hairs as the HH3 works fine for a few days and all of the suddent does not open the ports anymore.
So my advise to you would as follows:
1. Remove all port forward rules you have set and or manually added.
2. Remove the DMZ (it does not work correctly when the HH3 does not open the ports anyway).
3. Put the XBOX onto a fixed IP address within the DHCP range.
4. Power off all your devices off.
5. Power the HH3 for 3 minutes.
6. Turn HH3 back on.
By default wihtout any port forward rules you should have Open NAT on both XBOX and PS3 (if you have one) without the need to do anything at all.
Since I put both consoles with static IP within the DHCP range and rebooted it I have since had not issues with disconnections and or any issue with NAT Moderate.
As for the lag on Black Ops II, most of the time it is fine. However depending on the host (no dedicated servers on Black Ops II) you are now dependant on how good the host connection is. If it lags just quit the seession and search another one.
Hope the above is of assistance to you.

Issues with WRT54g V. 8 on Xbox Live.

Hey guys,
I'm having an issue with lag on xbox live. My NAT type is set to open and I have my xbox DMZ as well as port forwarded. There is no issue with joining games but I'm getting a lag anytime I play. It's a short delay but when I throw a grenade or something of that sort it takes a second for the grenade to actually throw, and while that seems like a minor problem it makes all the difference in the games. My last speed test showed 3 mbps down and 500 kbps up. I've done as much research as possible and I'm sure the problem isn't with my ISP (time warner) but the issue lies somewhere in the router. For whatever reason traffic is just getting hung up in the router and I CANNOT FIGURE IT OUT.
I have a linksys WRT54G V.8 with the latest firmware. Its running on Channel 11 and I have WPA2 AES security enabled. My mtu is 1500 and I have Qos enabled for my xbox's mac address and while in games I show a 4 bar connection to the host pretty much at all times. I'm stumped folks and any suggestions or even explanations would be greatly appreciate.

Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter...Leave Username blank & in Password use admin in lower case...
On the set-up tab change the MTU Size to 1365 and click Save Settings...
Click on "Administration" tab and disable the option UPnP and click Save Settings...
Click on "Applications and Gaming" tab and then click on "Port Range Forwarding" subtab...
1) On the first line in Application box type in ABC, in the start box type in 53 and End box type in 3074, leave the protocol as both and under ip address type in 192.168.1.20 and check the enable box, click Save Settings once done...
2) Once you return to the set up page click on the Security tab and uncheck Block Anonymous Internet Requests and click on Save Settings...
3) Click on set-up and change the MTU Size to 1452 and click Save Settings...Click on the Status tab and take note of DNS1 and DNS2 Addresses...
4) Goto the XBox Network Settings and IP Address Settings and select manual IP Settings and assign the following on your Xbox
IP Address :- 192.168.1.20, Subnet Mask :- 255.255.255.0, Default Gateway :- 192.168.1.1...
5) Also assign the DNS Addresses on the Xbox
Use DNS1 and DNS2 Addresses you took note off of the router status tab as Primary DNS & Secondary DNS for the xbox...
6) Turn off your modem, router, and Xbox...Wait for a minute...
7) Plug the modem power first, wait for another minute and plug the router power cable, wait another minute and turn on the Xbox and test it...it will connect...
** Also try to lowe down the security such as WPA,WEP(64-bit)

Xbox live Airport issues

My xbox live can't fine my airport express ip address, my lap tops do fine but not my xbox live got any ideas.

Try the following ...
On the AX:
o Use the AirPort Utility to check the following settings:
AirPort Menu
o Jot down the AirPort Network Name. (Note: The AirPort Network Name is the same as the SSID used by the Xbox.)
o Note your Wireless Security settings.
AirPort Menu - Wireless Options
o Note, whether or not, you have "Create a closed network" checked.
On the Xbox 360:
o System tab > Network Settings > Edit Settings
o IP Settings: Automatic
o DNS Settings: Automatic
o Wireless Mode > Select Wireless Network (Note: If you had "Create a closed network" enabled on the AX, then you will need to select "Specify Unlisted Network" otherwise you should see the AX's AirPort Network Name.
o Edit Wireless Security Settings (Note: You will have an opportunity to select your wireless security settings. They must match those set in the AX.) If you're not using wireless security, then select "No Security" from the list.
o Apply Settings
o Test Xbox Live and/or Test Media (This will run a series of tests to verify that your wireless is setup properly.)

Upgraded to extreme and can no longer connect to xbox live

My old airport express died so yesterday I bought an airport extreme to replace it. I had no problems setting it up, my powerbook and powermac connect to the internet just fine. My ps3, wii, and apple tv all connect fine. However I lost the ability to connect to xbox live with my xbox360. Running the "Test Xbox Live Connection" test shows that it passes all the tests and is connected to the internet until it reaches the xbox live test where it fails. According to xbox support there are no current outages or problems with my account.
Since the only thing which has recently changed is the upgrade from airport express to an extreme it seems like that is likely the problem. I thought it might be a NAT or port thing but in the airport setup utility there are no options for changing either NAT or port settings.
Any ideas anyone? It looks like a year ago when the extreme came out there were problems between it and the xbox, but it also looks like they were resolved. Also they caused the xbox not to be able to connect to the network at all, which mine can do.
Thanks very much for any ideas or help. Otherwise the extreme is going to have to go back.

That's a drag.
I wish I could be more help, but I can not think of what the problem would be. I have mine connected to a network that bridges two AEBS to allow for a large area WIFI. I have no problems with either of the 360's connected. I have no special port forwarding or any settings changed to get the connection.
I also know that since I just replaced my main base station for an unrelated problem, that it worked out of the box both times.
I would say try direct connecting it. (the xbox) Not necessarily to correct the problem, but to isolate the AEBS as the problem. I would also try shutting down anything else that may be connecting so you only have a connection with your xbox. Again, none of this will probably solve your issue.... but you can get in contact with customer care or visit a genius bar.
In my experience if you can give detailed results to test you have already performed to trouble shoot, they are very receptive to replacing your product. Isolating the AEBS and saying you know t will connect direct, and that even when it is the only device connected.... it fails. I would also try both wireless and wired if you have both options.
I know it is not the optimal answer.... probably a pain.... but sometimes things just work kinda goofy. I know the stuff works and works great when it does... but I have had my share of issues with apple hardware. The good news is they have never failed me when it comes to taking care of it.
Good Luck !!!
Message was edited by: Dan Jay - Minneapolis

Been complaining about lag on xbox live for a year and Verizon is now ignoring me.

For the past year and a half I have been complaining to verizon about the horrible xbox live service I am getting. They keep telling me there is nothing wrong. I have tried four different routers(verizon and non-verizon with updated firmwares), tried both coax and ethernet, switched every ethernet line twice, played on a 5 foot cable in my garage, had my ont switched, and my fiber re-spliced. Verizon claims nothing is wrong and have tried to get me to stop complaining by telling me "fios is too fast for xbox because games are designed for high latency connections and because fios has no latency slower connections can't keep up so it feels laggy." I posted that response on a xbox gaming forum and promptly had 10 people tell me FIOS runs great on their xbox.
So obviously the problem lies beyond my network and verizon is doing nothing to fix it. I have had a technician come out at least six times and all they run is a speed test. I am getting the speed I am provisioned at but ALL my xbox live games are unplayable online. I believe the problem lies in the first public hop outside because when I run a line quality test,(https://secure.dslreports.com/pingtest) I get an error that says "50ms or more latency between your ip address and your first public internet hop could certainly be bettered with a quality connection"
Just to be sure it wasn't unique my house I walked around my neighborhood and found 2 open wifi networks that were on FIOS and ran the same test. Both of them came back with the same error as me and both had the same first hop as me. To make sure that error wasn't normal for FIOS users I asked those poeple on the xbox live forum to run the test and tell me the results. Every single one of them passed the first hop test and had nearly half the latency, (Here are a few of them) I supplied this information and now they are ignoring me.
Is there any mod or technician here that can provide me with contact information for someone who will look into and fix this problem for me? I believe I have provided significant proof that this problem is not in my network and calling an 800 number and opening a ticket does not help. I have been complaining for a year and a half and nothing has been done. I have lost practically all my xbox live friends because of this and would like to be able to play now that I have more free time. A phone number or email would be great. BTW I am in orange county, CA if that helps.
Thx
dlrober4

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Instagram, Facebook, Twitter photos not loading, Getting Kicked off xbox live, random drop outs.

Hi everyone, Here's an issue for you to solve. Im sure it can't be fixed, and I know multiple people that have this issue, and it is unnacceptable. Before I start, here is the router I am using: Telstra Gateway Max. Ok so heres the problem. I have an android phone, well two on my network and they both have the same issue. The iPhones and iPads seem to be OK. i don't have these issues on the computer either (Macbook Pro and Dell Inspiron). When I go onto instagram for example, all of the text loads just fine, but the images just sit on 0% and stay like that until it says unable to download. Facebook is usually ok, but sometimes has the same issue, and Twitter, same as instagram. This also happens on the Google Play Store when trying to download apps, and other random things. I have tried on the 2g and 5g networks and both same issue, but strangely enough, as soon as I connect to 3G/4G network, everything loads great. Why should I have to use my data when at home? Whats the point of paying $200+ a month for a service that doesn't even work! Also, with Xbox Live, this happens on the 360 and Xbox One. I have Two 360's on the network, one being wired (ethernet), the other on wifi. The xbox one is also connected to the same switch as the wired 360. Don't give me any of that garbage about buying a new switch, because this one works perfectly fine.
I have a moderate NAT type on some games, and sometimes I just get randomly disconnected. I have monitored the lights on the router, and they stay normal, some flashing, some solid. Basically, everything is normal. The other xbox's drop off at random times. The annoying thing is, when I connect to the Telstra Air network (off my router) everything loads fine on my phone, and I don't want to be forced to use that terrible 3mbit connection. Oh and while I'm at it, the telstra air app says I don't have a valid account, even though when I manually connect to telstra air through wifi settings on my laptop or phone, it works fine. Back to the xbox, I have forwarded all the ports needed (SHOULDN'T HAVE TO DO THAT), I have changed my firewall to low... Basically, Telstra, get your **bleep** together, and help me with my issues, or give me some pointers.

So someone else with Android devices on an entirely different network seems to have the same issues. This doesn't rule out the Android devices at all, in fact it suggests maybe there is more to it
The only way to make sure it's not the other switch introducing problems is to take it out of the equation. That means running direct connections to the modem. I realise it might be a pain in the rear end though. I user ethernet over power for one of xboxs.

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