Xbox WiFi Connection Issue with Xfinity Router DPC3941T

Hello, I am unable to connect my Xbox 360 (slim) to our Xfinity modelm/router model DPC3941T. The SSID for each band (2.5ghz and 5.0ghz) is enabled, however, the xbox console is unable to detect. I have tried the following:-resetting network settings on the xbox console-restart modem-configure manual wifi network (trying each band) but get an error unable to connect to network I have spent some time scanning through these forums and others via Google search, but I only see many older posts related to different model routers. Is anyone familiar with this wi-fi connection issue using an xbox 360 and DPC3941T? Please assist thank you!

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Late 2013 15" Retina Macbook Pro - wifi connection timeout with one router

Hi,
I've recently purchased a new Macbook Pro retina 15 inch late 2013 model. Everything is fine at home, but at work I cannot connect to one wireless router (Netgear WAG102). The computer tries to connect but I get a connection timeout error after a few seconds for every attempt.
I have tried every suggestion for wifi issues that I can find on the forums, and have reset the router.
A colleague has also recently purchased the same computer except 13 inch model - he has exactly the same problem.
Any suggestions? I suspect given that two of us have the same problem that there is an incompatibility with the MBP and this particular router. I notice that there are quite a few discussions about similar issues with the macbook pro.

I too have a MBP Retina, 15", late 2013, and am having wifi connection issues. I've tried several fixes suggested on these discussions and by Apple. Nothing corrects the problem. I've been told it's my router, but I find that difficult to believe give that my wife has a MBP 13" 2012 (non retina), that has no issues at all, nor do our iPhones. It's just my MBP Retina.
My issue seems to be when waking from sleep, I lose the wifi connection. I have to turn wifi of then on again, and it reconnects. The only thing that corrects the problem for me is when I disable bluetooth. I have the magic mouse and it's basically useless becuase I need bluetooth on for it to work.
I find this to be an annoying problem. This is my first MacBook, and I really like it, but this wifi thing is bad. Never had this problem with my Windows machines.

Anyone else having repeated wifi connectivity issues with the OSX version 10.8.5?

I just updated the software on my iMac to OS X version 10.8.5. Now I am having repeated connectivity issues with the wifi in my house. This is the only device that is having these issues. My phone, ipad and tv are not having any problems at all.
It happened immediately following the update. I was sending emails and browsing before the update without a problem.
from apple:

I had a message like that last week - only it asked what browser I would be using - I just quit safari - purges caches etc - and at that time noticed I was getting RSS feeds through PUBSUB - tracking them down to the top sites view I never use - I deleted all of the top sites (most of which I don't go into so it must have been a preset) that included MSN and Google - I don't use google so that was pointless. (deleting a top site means you are blocking it from that page) Have not had the message since so it must have had something to do with top sites activity.
Just a note: Did see somewhere probably BBC tech - that Google was going to stop supporting older web browsers.

TS1398 Has anyone had WiFi connectivity issues with their iPhone 5 after accepting the latest IOS 8.0.2?

Has anyone had WiFi connectivity issues at home with their iPhone 5 after accepting the recent IOS 8.0.2 update?

Yes, despite being it an iPhone5 (8.0.2) attempting to connect to an Airport Express.
In my case the iPhone "connects" to Airport Express 2nd generation, but no Internet packages are available; Airport Utility shows the Airport Express as not connected to the Internet; but the iMac, MBP, Motorola phone, Samsung Smart TV and HP printer connect without any trouble.
The actual issue is the DHCP :
sometimes the iPhone gets none, and
when an address is assigned it just doesn't work,
even renewing the address won't work all the times,
switching off and on the WiFi won't work all the times neither,
going on Airplane mode, then back won't work all the times.
Solutions attempted and failed:
Reseting and reconfiguring Airport Express;
Reseting iPhone;
Switching off and on the iPhone;
Setup the DHCP renewal for every 5 days;
Meditation and stark visualisation;
Other possible patch not yet attempted : setting fixed IP addresses
All suggestions received resemble Windows' "Plug & Pray"
I gave up after reading several notes around the WWW complaining about it.
Last credible suggestion : wait for 8.0.3 or 8.1, whichever fixes the issue first.

Wifi Connectivity issues with a 2008 Apple Macbook

Hi I have had BT Total Broadband for 14 months with constant issues in relation to the Wifi connectivity on my Apple Macbook. I got Infinity installed and am still having the same issues. Other devices - Iphone and Ipad - work fine but the Macbook only works in one room of my house. I have had the Macbook checked and there are now issues technically with it according to the diagnostic team at the Apple store. I have tried changing channels and nothing like this is helping. BT are insisting I have to pay a cancellation charge of £159 to cancel my Infinity - even though it was only installed on Friday.
The engineer installed the modem and BT Homehub 3.0 router at my main socket into the house which is in an understairs cupboard - the modem and hub are now sitting on the floor!!!! I have been advised that this won't be helping the signal. As soon as I move from the living room to another room downstairs it drops and doesn't work at all upstairs.
I don't feel that there is any point in investing in an Airport Extreme as I have no guarantee that this will improve the level of service provided by BT.
I have also over the weekend tried different wifi networks outside of my house and it works fine on all of these including what is meant to be a less superior Sky Broadband service?
Does anyone have any ideas what else I can try - I have lodged a complaint with BT and am waiting on a repsonse at the moment.
thanks

Hi,
Long time Mac/Infinity user here.
Macs rarely have problems with their wifi, any problems that do occur are more often due to external issues, such as poor siting of the router, or co-channel interference from a neighbouring router. From your testing at the Apple Store and on other networks there is nothing obviously wrong with your machine.
Having the HH3 on the floor is just about the worst place you can site it. Generally you should position a wireless router as high up in the working area as possible; at least desk height is desirable. A very simple thing to try is borrow a longer Ethernet cable to go between the OpenReach Modem and the HH3 and then temporarily position the HH3 higher, say halfway up the stairs. There should be an immediate and noticeable improvement in the signal.
If matters do not improve, make sure that all the Apple Software Updates have been done (connect the MacBook with an Ethernet cable to do this if necessary). Next, completely delete the wireless setup on the Macbook for the HH3 (and any other old setups you may have) and complete the setup of the HH3 from scratch.
You may still find there is a lack of signal and this could be due to co-channel interference with another wifi router in your neighbourhood. Try manually switching the router onto Channel 13 as relatively few ISP's devices use this channel by default. Alternatively try Channel 1.
You can download a free WiFi "sniffer" called Kismac to check what channels are being used by other routers in your area.
To manage the hub, launch your browser of choice and enter 192.168.1.254 (DO NOT put http:// in front of this!) and press Enter. (The Hub Manager software is a PIA and should not be installed; use the CD as a coaster for your coffee cup!).
The Airport Extreme is a very good replacement for the HH3 and is far superior in terms of the WiFi signal. If you want to try one, order it on-line from the Apple Store . . . you can return it if it does not work as expected!

Wifi connection issue with mini Ipad

Hi,
Problem with the new mini ipad. wifi connection is fine but when accesssing online streaming TV sites, it is constantly disconnect itself and have to reconnect to the site before I coujld stream it again.
I have other devices connected to the same router fine without any issue.
Ipad works fine with the same site and connection
laptops work fine.
iphones work fine
only the mini ipad is not.
took to Genius bar, nothing much was done. Called support line, waited hrs for someone to tell me to make apt with Genius bar.
This has becoming very annoying and disappoiting with Apple products since Steve J is gone.
any help is greatly appreciate it.
Regards,

Try #5.
Some things to try first:
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~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
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~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Wifi connection issues with Home Hub 5

Hi can any body help because I am starting to get very frustrated with the Home Hub 5 and it's wireless connection.
infinity 2 was installed at my house in the beginning of September, everything worked Ok for three weeks then for no apparent reason the hub kicked out all of my wireless devices (phones, kids iPods, tablets etc) at 6:45 one morning. When I got home from work I rang BT and was told to perform a Pin reset. This seemed to work but less tham 48 hours later at exactly the same time in the morning the hub kicked out all of my devices again, this time I just pressed the restart button on the top of the hub and everything reconnected but the Wifi range within my house had dropped. A few days later the hub kicked all my devices out again (each time it has done this the light on the hub has remained blue showing it is supposedly working OK)
One evening this week the hub of its own accord cycled through all the colours of lights indicating problems and that it was restarting. Today at 10:15 the hub kicked all my Wifi devices out again. I have contacted BT every time this has happened and told them about the poor range of the Wifi signal.
I do not want to be restarting/resetting my Hub every couple of weeks i need a permanent solution.
One of the reasons I switched from TalkTalk to BT when fibre became available was the fact that the Home Hub 5 was supposed to be the best provided router by any of the networks, being the only one that is an AC class router. The thing costs £130 if you want to by one. Quite frankly the £60 TP-Link dual band router I bought when I was with TalkTalk had a better range and was more stable. I would switch back to that if I knew BT's router settings (but they like to keep that a secret)
I really am beginning to regret switching from TalkTalk. Please someone restore my faith in BT.
Sorry for the lengthy rant but I hope you can understand why I've ranted for so long.
Nick

Hi imjolly
Sorry its taken a while to reply to your post.
I wanted to try BT's latest attempt at a solution before i tried your idea.
Since your reply the Home Hub 5 has dropped the Wifi connection to my devices another three times.
The second time less than 30hours after BT's so called fix, which was to make sure the 5Ghz channel was not syncing with the 2.4Ghz channel. Tonight it went again and BT's response was to take the router out of smart channel selection and manually select channel 9,6 or 11 on 2.4Ghz and 36,40,44 or 48 on 5Ghz. Well I havent even bothered with that, if the prats at BT would look at their records they would see they have already suggested that.
This HH5 is the most unreliable piece of garbage i have ever had the misfortune to use. WHY OH WHY did I leave TalkTalk
I have tonight tried your solution. Fingers crossed that this works.
Nick

Wifi connection issue with 4s

My iphone 4s almost always fails to pick up available wifis while my macb air does so quite easily. Is there something I am doing wrong? Can this be corrected? All my software is up to date. About the only time the phone picks up the wifi is if I am in the same room with the router. Really annoying.
Please help.
bonavocat

Try Settings > General > Reset > Reset network settings.

Is anyone having WiFi connectivity issues with 6.02

Is anyone else having problems with connectivity to WiFi hotspots since upgrading to 6.02. I have an iPhone 5, and ever since I upgraded, I can't connect to public hotspots without first restarting the phone. An example would be AT&T WiFi at Starbucks. All I get is an endlessly spinning gear icon unitl I restart my phone. I'm currently traveling and staying in a Sheraton with free public WiFi in the lobby, and once again, I can't get the logon page to display without restarting the phone. While the problem seems most prevelant with sites that require the opening of a web page to accept terms, it happened to me today at someones house where the only way I could successfully connect to their wireless was to restart. Until I did, the gear icon just kept spinning. Once I restarted I was able to connect successfully. This is becoming a major PITA!
I sure hope that engineering gets this corrected in 6.1. I expect more of Apple than to say they've upgraded iOS to fix WiFi issues, only to make them worse.

I have this same issue. I'm hoping there is another update in the works. I finally got the issue resolved when my new Iphone 6+ continued to crash so now I'm dealing with internet issues. Phone resets are not helping!

Wifi connectivity issues with windows 10

I am unable to connect to my Wifi network following upgrade to windows 10

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I have Snow Leopard 10.6.8 on my MacBook. Constantly dropping internet connection or message "error connecting to the network" comes up. No wireless connectivity issues with windows 7 laptop or iphone.

I have a MacBook with Snow Leopard 10.6.8. The last few weeks it has been constantly dropping internet connection, and one of these messages appear on the page: "Safari cannot open this page because the server where this page is located isn't responding" or "Safari cannot open this page because you are not connected to the internet" comes up. I will check Wifi and I am connected. No wifi connectivity issues with iphone or windows 7 laptop, this doesn't happen with either of those devices. I have unplugged and reset router, cleared cache, still happening. Any ideas? Thanks in advance.

Hi BCLor!
Try using the suggested steps in the following article to help you troubleshoot this issue with your Wi-Fi connection:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Internet connectivity issues with SA 520W router

Hi,
We have configured Cisco Small Business Pro (SA 520W) in a small office and all computers are connected with wifi. We are facing following problems:
1. Computer is connected with network and 100% signals available but there is no internet. After repairing network from computer or sometimes rebooting computer fix the this problem. What cause internet connectivity problem?
2. Sometimes computer is connected with internet and everything work fine but suddenly there is no internet. May be internet come back again after 2 minutes etc. Strange behavior.
3. Sometime there is no internet connection even after trying all possible tuneing but internet connection become alive again if we reboot router.
All these problems appear randomly on different computers. Can anyone tell what's the reason of all these problems and how can fix it?
Thanks.
Sajjad

I have the just similar problem since few days , for long time I have no issues with wireless router
I have five static IP addresses I am using 1 static IP for the Router and other for the internal use
I though it was my inter provider technical issue,
The internet is working through provider gateway router but not through a Cisco SA520W
some times it works some time it wont resolve host name, internal LAN works perfect ,but internet drops packets and it is very slow
If we dynamically setup the router, it works but not for the static IP address
my old configuration is not saved , reset to factory defaults even then it did not work
I do have 24 port cisco switch when I login there is no gui console just blank blue screen with text boxes
I appreciate some can guide.
I believe we need the update firmware on both devices .I appreciate for the help
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Ravi

My ipod 4G won't connect to my wifi at home with new router. Says "unable to connect" and won't give me any other options. Have tried resetting network connections. Help.

My ipod 4G won't connect to my wifi at home with new router. Says "unable to connect" and won't give me any other options. Have tried resetting network connections. I don't want to lose anything. I have tried turning everything off and back on again. Desktop and laptop are working fine. Sometimes it turns on suddenly and I can use it for like 20 mins but then shuts off again. Same thing is happening with my dad's iphone, Help.

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
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- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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I started to have connectivity issues with a linksys router. The linksys rep suggested ...Check from Apple if they have some particular ports for the Apple TV that we might need to open on the router, anyone have any suggestions for this?

Hi RonWM,
Thanks for visiting Apple Support Communities.
This article lists the ports that are used by the Apple TV:
Apple TV: TCP and UDP ports and protocols used
http://support.apple.com/kb/HT2463
Best Regards,
Jeremy

Linksys E3000 – WiFi Connectivity Issue

I usually have the 2.5GHz (B/G + WEP) and the 5.0 GHz (Mixed + WPA2-PSK) networks running. I have about two to three iPhones running on the 2.5GHz, one Laptop on the 5.0GHz and one desktop wired. Recently in the previous week I came across wireless issues on the E3000 Linksys Router when arriving home from work. My iPhone wasn’t connecting to the Network or my Laptop. It seemed as if the SSID wasn’t broadcasting. I went into the router and played around with it and didn’t find any issues with my user settings.
The router seems to broadcast the SSID for 2.5 & 5.0 sometimes [it disappears frequently] and when I’m able to attempt to connect it my iPhones plus my Laptop say “Unable to connect to network”. I’m not even connected to it wirelessly to manage the network. The desktop that is wired is able to connect stream internet across the modem though the router, this also goes when I wire my laptop as well.
I’ve made sure I have the latest Firmware: 1.0.04 & I’ve manually reset the router to factory defaults and still had the same connectivity issues. I’ve disabled the 2.5GHz broadcast and ran the 5GHz to make sure the connections weren’t conflicting with each other, which isn’t the case.
It seems I’m having broadcasting problems with the router and even resetting to factory settings aren’t working. I’ve noticed it’s not my devices that aren’t experiencing the issues because the iPhones and Laptop are having the same connectivity issue. My router is mounted to the wall and my modem is working perfectly.
Edit: The lights that are on & solid, during this problem is the Power + Internet + Wifi + Desktop(2)

FurryNutz wrote:
strings300 wrote:
I realize this is an old thread, but curious as to whether the firmware upgrade helped. My problem is similar, but a few things in my configuration changed over the past 2 weeks:
1) I added a new Roku HD wireless to my router (2 days ago)
2) I upgraded my broadband modem to the Comcast Arris TG862. I had them put this modem in bridge mode so that I could continue to use my E3000. (2 weeks ago).
3) I noticed that comcast created an open network on my TG862 called xfinity wifi. I turned this off (yesterday). Comcast does have an option for it.
Starting yesterday (after I turned off the comcast open network, I began to have problems on my 2.5 Ghz band on my linksys router. Never had these problems before. The network disappears, then re-appears. Somtimes I can connect to it but it's only a matter of time before it disappears again. 5 Ghz seems solid.
Last night, as a test, I turned my xfinity wifi open network back on, and all of a sudden my 2.5 Ghz was rock solid (at least for about 5 hours). It then disappeared again.
I will try the router firmware upgrade, but wondering if the Arris 862 could have anything to do with this. I'm not sure I trust comcast - particularly after they played that nasty open network trick on me.
Thanks!
2.4Ghz Routers only: Try single mode G or N or mixed G and N?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual [url=http://en.wikipedia.org/wiki/Wireless_channel] Channel [/url] to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by?
Any other WiFi routers in the area? Link> Use http://www.metageek.net/support/metageek-software-archives/ to find out. How many?
I prefer not to use Arris branded modems or modems with built in routers. I recommend that you check to see if you can get into a Motorola SB 6141 or similar modem model that is stand alone. Comcast support Motorola modems I believe.
I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. For cable Internet, RG-6 coaxial cable is needed, not RG-59. Check for t.v. line splitters and remove them as they can introduce noise on the line and lower the signal going to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.
Thank you for the suggestions. Security is WPA2/PSK. This has not changed.
A few questions. With regard to your last paragraph, even if I got a bad data flow from the ISP modem, I would still expect my router to be visible (or am I mistaken). I think, in the past, I've completely turned off my ISP modem and I could still see my router - just had no internet connection.
I'll look for other wifi routers - it just seems so darn coincidental with turning off that xfinity open wifi. I've always noticed other wifi signals in the area, I didn't actually notice any new ones (other than that silly xfinity one).
One thing I did do, I did remove an AP I had connected to the router when I set up the Roku because it seemed like it was un-necessary once I switched to the Arris modem. I just disconnected it... should it be degrown or something?
Thanks!

Xbox WiFi Connection Issue with Xfinity Router DPC3941T

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