Xcelsius 2008 5.4.0.0 - XLF file - All components missing/blank canvas

xcelsius 2008 5.4.0.0 build 12,4,0,1166 --
working on a xlf file - save it -- go to reopen it and get a blank canvas -- look in object browser and ALL objects are missing - none showing
did the resedit thing removing the en file --
rebooted windows and xcelsius several times
tried to go into preview mode -- nothing there
tried doing an export to html and viewing html -- nothing there
other observations --indicating it may not be the "typical flash" issue
#1 - other XLF files open and objects are there and act and behave normally
#2 - other html files etc all operate fine
somehow something is corrupted - had a wierd thing when i started up - it showed the split screen components were there etc -- but then the program seemed to crash - and then the sap window came up and it started up again - there might have been a warning that it was busy or retry or something -- that is the only thing i noticed
using newer components -- bubble chart - but nothing really out of the ordinary
please help - would hate to rebuild -- DO have the underlying data in xlf and exported it to xls so im safe there
thanks

With SP1 and FP3 this issue is resolved. Closing thread.

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Hi,
I am having a problem opening xlf documents.
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I am using Xcelsius XL Standard / File version 1.1.0.1 / Application version 4.0.4.7.
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Hi David,
Xcelsius expects version 1.1.0.1, while Crystal Xcelsius expects version 1.1.0.2.
It looks like you are using Xcelsius version 4.0 to open xlf files that your colleagues made using Crystal Xcelsius version 4.5. As such, what you are seeing expected.
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Anyone else having problems getting 4.5 files to open in 2008?
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Crystal Xcelsius is unable to load this file. This file may be corrupt or have features that cannot be supported by this version of Crystal Xcelsius.
I'm on the following versions...
Version 4.5
Application Version 4.2.4.3
File Version 1.1.0.2
Version 2008
Application Version 5.0.0.99
Build Number 12,0,0,121
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Hi.
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I have never worked on the older version of Xcelsius so i would suggest if possible can you export the Excel file from the older version and develop new dashboard in 2008? you wont need to do too much as you will have the exported version of Excel model!
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<?xml version="1.0" encoding="utf-8"?>
<CXCanvas guid="511745753-25300-4573-188-201-412442191122451" width="1000" height="600"><component id="BOA7690C68EC7741B0956C3096FB1214E5" className="xcelsius.display.BackgroundComponent" styleName="background04Skin" displayName="Background 1"><colorScheme>BOF04E18CD488C482CA442FDFD0B286C59</colorScheme><properties>
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Jez Braker
LearnBI.co.uk
Edited by: Jez Braker on Sep 16, 2008 5:59 PM

Javier,
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I have run Xcelsius logged as the admin and as a user and the problem happens regardles.
Do you think it could be with the free trial version of the software? What is the version of the MFC80U.DLL you use? My version is 8.0.50727.1833
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Xcelsius 2008 FP2 won't export to swf

Hello,
I can not get Xcelsius to preview or export to swf. The progress bar labelled "Generating swft" displays for approximately 3-5 minutes until Xcelsius.exe finally crashes and the app closes. I'm running Xcelsius 2008 SP1 with FP2, Live Office XI R2 and Flash 10 (lastest version). I've also looked at the Flash security as described in other forum posts and that does not appear to be the issue.
The .xlf I'm working with was successfully completed and published to Crystalreports.com and is working fine. The problems began when two additional Live Office connections were added to allow for some additional data points in the next release of the dashboard. The data model now contains a few hundred more rows and a few hundred forumlas causing the Excel file to increase to just under 1MB. The total number of rows of data return in all Live Office connections combine are just over 1,000 rows. The max # rows setting in Xcelsius is set to 2,000. The formula cells added to the data model are fairly simple formulas that were successfully used in the data model previously (ISERROR, INDEX, MATCH).
On occasion, Xcelsius will give the message box "Your range has been reduced to the maximum rows allowed" before crashing.
Acting on this message I have removed the new Live Office connections, but the message/crashing continues. I have now scaled back the # of Live Office connections and # of formula cells way back to a very small number. the data model is now very small and quickly imports into Xcelsius yet the same message/crashing continues. I have verified that the data model currently in Xcelsius is the most recent, very small version of the data model, but Xcelsius still behaves like the large 1MB data model is present.
I don't know if this is even a # rows/data model size issue or a config/bug issue. Any suggestions would be most appreciated.
I've read the PDF on FP3, but don't see this scenario listed. Might FP3 help? I need to be FP3 is compatible with publishing swf files to Crystalreports.com which is a BOE XI R2 platform.

thanks for the quick advice. so we can scale back the data to within 512 rows by splitting this into 2 dashboards. Not ideal, but shouldl be acceptable.
The data is already pre-aggregated. The data sources for this data model are crystal reports that are published in Crystalreports.com and refreshed nightly against a 3rd party API. Virtually all of the formulas required in Excel are used to line up rows of data that are being pulled in from 2 seperate live office queries. All of the required data points could not be included in a single crystal report so 2 are needed and the rows matched up in Excel using an INDEX(MATCH) formula. We are not using any unsupported functions or VLOOKUP per the advice of an Xcelsius best practice document I located in this forum. I'm open to any suggestions on better techniques to align related rows of data from two seperate ranges in Excel so they essentially appear as though they came from a single data source.
I am starting to lean toward the # of formulas in the data model as being the issue and have added fitlers to the live office query to cut the # of rows to only 20% of what was originally being retrieved. The # of formulas were also reduced by the same percentage. However, when trying to preview or export to swf, Xcelsius still gives the same message that the range was reduced to the max allowed and then crashes. It's as if Xcelsius is still seeing the old data model. Perhaps something is being cached that isn't clearing out? Even a full remove and re-install of Xcelsius SP1, Live Office and FP2 has had no affect. Maybe we need to build a new .xlf from scratch?
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Xcelsius 2008 - Known Issues (Application)

AA: Area Affected
PD: Problem Description
WA: WorkAround
AA: How to recover from an Xcelsius crash
PD: If Xcelsius crashes during use, it may leave an orphan Excel process running in the Windows Task Manager. This is most often seen when you can't restart Xcelsius or Excel.
WA: You must go to the task manager and kill the Excel process before restarting Xcelsius, otherwise an Error message will occur. Press the CTRL-ALT-DEL keys simultaneously. Click on Task Manager. Click Process tab. Find and highlight any Excel.exe process. Click End Process. Exit Task Manager. Restart Xcelsius.
AA: Importing an Xcelsius 2008 SWF as a Canvas Image
PD: The Xcelsius 2008 canvas property sheet allows you import various file formats as background images, including SWF files. However Xcelsius 2008 SWF files cannot be imported; non-Xcelsius SWF files and CX4.5 SWF files can be imported.
WA: Do not import Xcelsius 2008 SWF files as a background image into the canvas or any image component or slideshow. This may cause a crash.
AA: Object browser Delete Key does not work
PD: Object browser: "Del" shortcut key is not working to delete the component thru object browser - This is by design - to prevent deletion of grouped components by mistake.
WA: Use Edit Delete on menu or right-click Del to delete components from the Object Browser.
AA: Starting Xcelsius causes Server Busy Error
PD: Starting Xcelsius may occasionally cause a server is busy error.
This is usually caused by a currently running Excel process. When Xcelsius starts it attempts to launch an instance of Excel or reuse a current instance. If that instance is busy, a warning message is displayed.
WA: Please click 'retry' until the error disappears and Xcelsius starts normally.
AA: Excel Interaction with Compatibility Mode turned ON
PD: When you turn Xcelsius compatibility mode ON, you can only use Excel from within Xcelsius 2008. It will block other spreadsheets that are open or that you try to open using this instance of Excel.
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If you attempt to open an external Excel spreadsheet (by double-clicking a file or opening an attachment in Outlook) all interaction with the spreadsheet is disabled.
If you launch a new instance of Excel and then try to open your spreadsheet or XLS attachment in Outlook it will open fine.
Compatibility Mode is found under the File - Preferences - Excel Options menu. For further information read the information in the Release Notes supplied with the Xcelsius 2008 installer documentation.
AA: Crystal Xcelsius 4.5 XLF files won't open by clicking
PD: Trying to open an Crystal Xcelsius 4.5 XLF by clicking on the filename results in an Xcelsius 2008 error message: "Crystal Xcelsius is unable to load this file. This file may be corrupt or have features that cannot be supported by this version of Cyrstal Xcelsius."
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1) arrow keys don't re-position selected elements on the stage
2) fonts are ~2 units smaller after an import from 4.5 into 2008.
Edited by: Amy Snapp on Jul 28, 2008 4:18 PM
The above are not "official" Known Issues documented by the developement team prior to release of Xcelsius 2008.

Xcelsisus connections mappings get lost once we export excel from xlf file

Hi All,
I am creating a dashboard in xcelsius 2008. I have around 50 live office objects and hence 50 live office connections in the xlf file. When I exoprt the excel from the xlf file and when i re- import the excel all the old live office connections get lost. is there any way to maintain these live office connectons?

Which SP are you on. The problem could be with java web start. You may re-initialize java webstart from Administration option and clear the contents.
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Using Encrypted Web Service connections within Xcelsius 2008 SP1 - FP3

Hi all,
I'm running the latest version of Xcelsius Server 2008 and have setup a simplistic dashboard that uses 4 web service connections to dynamically call queries within a SQL Server 2008 database. The dashboard has been exported to html and I can serve this to the WWW.
I have since created a new https website (using a self signed certificate) and can now serve my Xcelsius dashboard via https. My problem is that I have had to run my old website in parallel (as it serves the said non-encrypted web service) which is linked within the swf source (that is running on the new https enabled website).
Upon trying to alter my existing xlf file so that it references the encrypted web service URL (which works fine via the browser) it prompts me to accept the self signed certificate. Once I click yes, and then add the certificate to the certificate store the whole thing locks up and I am forced to close Xcelsius.
Am I right in thinking that Xcelsius will not accept self signed certificates or encrypted web services at all? For me this is big security concern because if I want to share my dashboard via the WWW I have to accept the fact that I need to run an unsecure web service.
Is this something that is only supported in Xcelsius Enterprise?
TIA

Hello Paul,
Sorry not to have replied to this sooner.
We have had experience of hosting Xcelsius Dashboards using Https: for one of our clients here at Flynet.
We noticed a number of issues , we did have problems relating to the Firewall on our Gateway server for example. We also had issues with the number of active connections processed when the dashboard is running. I think the default for Https: is 2 , so the connections can be queued up. Have you retried with one connection open. The Dashboard we did however did have up to 12 connections, so Xcelsius can handle multiple connections.
When developing the Dashboards using Xcelsius I did have to import using the Web Service URL of the remote server which was Https: However due to issues sometimes with our Gateway Firewall and the way our Local Network had to access the https: URL , what I tended to do was develop using a localhost Web service and then switch the URL to use the https: Web Service once the dashboard was exported to the server it was to be hosted on.
What we did notice for example is that we could have a dashboard running locally quite happily using the https: web services which are actually on [http://www.flynetviewer.com] then we would start getting #2 type flash errors. To solve this we had to restart our Windows Firewall on our gateway server. We could run the dashboard fine if run from our web site.
I am not sure if the issues you have are related to this. I have had problems when I had to import the https: web service URL on my local machine , I am prompted for the Username password for the Https: location , but when trying to import Xcelsius has a problem and exits. Due to these problems I tended to use a local Web service when developing. I know this isn't always practical.
I was running on Vista 64 bit , but I also have XP and Server 2003 running on Virtual machines.
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Best Regards,
Ian Learmonth
Flynet
Updated to add: I have just successfully imported an https: Web service. Mapped it to the dashboard , run it and invoked sucessfully. This was on Windows XP professional SP2.
I did the same thing on Windows Vista 64 bit and had an issue. So not sure what operating system you are using or whether it's a Certificate thing. I can try and find out a bit more on our Certificate if you need to find out what the issue is.
The Vista issue seems to have been resolved by running Xcelsius as Administrator.
When successfully importing I was prompted for the Username and Password for the URL but not the Certificate.
Edited by: Ian Learmonth on Apr 23, 2009 12:18 PM
Edited by: Ian Learmonth on Apr 23, 2009 12:30 PM

Migration From Xcelsius 4.5 to Xcelsius 2008 with SP3

Xcelius 4.5 using Live office XI Release 2 to access data. SWF file is published in BOXI R2 .
Company is upgrading
from BOXI R2 to BOXI R3.1;
from Xcelsius 4.5 to Xcelsius 2008 with SP3;
From Live Office XI R2 to Live Office XI 3.1
Planning to use Import Wizard Import SWF file from BOXIR to BOXI 3.1
Because of LIVE OFFICE is upgrading to BOXI 3.1, do i need to open Xcelsius 4.5 XLF(source file) into Xcelsius 2008 with SP3 and re-create SWF file & pubish into BOXI 3.1 ?
Without recreate new SWF[Xcelsius 2008], file previous[Xcelsius 4.5] version SWF file work in BOXI 3.1 or not ?

I would recommend updating your 4.5 XLF in Xcelsius 2008 and repoint the data with the new Live Office connection and publish the SWF.

My list of Xcelsius 2008 Problems (so far)...

Post Author: jezbraker
CA Forum: Xcelsius and Live Office
Been using it for a couple of weeks now with a view to moving our solution over to this to make use of the OFFSET function which should get around the performance issues we have faced in 4.5.Build info...Xcelsius 2008 version 5.0.0.99 build 12,0,0,121Windows XP sp2, Office 2003. 1) If you upgrade a 4.5 file into 2008 the list of components available is different to if you had created a clean 2008 file u2013 backgrounds change etcu20262) Transparency of the icon object seems to have been reversed in 2008 - things that were invisible in 4.5 have now all become visible!3) Grid behaviour has changed - now if a cell is empty the visible cell is compressed which looks pretty silly.4) The option to change the text colour based on Alert status within a grid has been removed - this means indicator flags can not be hidden making grids useless for showing any sort of complex alert.5) Stability of the product is very poor when the number of components used gets high...6) The product was formerly very WYSIWYG - but when a xlf is upgraded to 2008 the fonts shown in dev time are quite different in size to those shown in preview/swf7) Any 4.5 XLF that has an image component that contains an SWF fails to upgrade - it crashes during the rendering of the components.8) Memory usage seems very high in 2008 - just opening the product with an empty xlf uses up to 200mb. When dealing with pretty complex xlf's it goes to about 350mb! Good excuse for a memory upgrade though ;)Anyone else having the instability issues? It could well be down to the locked down environments on the machines here so I will test it on a clean VM when i get chance...On the positives the new dev environment is much better (putting aside instability mentioned above) and the expansion of supported excel functions is much appreciated :)I very much look forward to the SP in July...Cheers,jez.

Post Author: RB_UH
CA Forum: Xcelsius and Live Office
Hi,
I did not use the previous 4.5 version. We purchased Xcelsius 2008 last month, and so far we were excited of what we "thought" it could do. But the stability is extremely poor. I am trying to do a dashboard with tabs and accordion menus, line charts and texts; but it gets crazy after loading so many components and then it won't open the canvas again. I have to back up my work every 2 hours, because I lost my dashboard (and had to do it all over again) 7 times within a day!!
We are testing Xcelsius 2008 using right now the import from excel functionality. But our goal is really to connect to a reporting database or XML data from PeopleSoft. With that said, is the Xcelsius Enterprise Server or the Engage version any better on stability? Or do those crash all the time as well?
Is the SP that will be released in July applicable for all versions?
Thank you,
Rita

Xcelsius 2008 : BO XI SSL ISSUE

Post Author: FLugand
CA Forum: Xcelsius and Live Office
BO XI R2 SP2 with SSL certificate.
We have an issue with IE and the URL button. The URL doesn't load.
https://server:8443/businessobjects/enterprise115/desktoplaunch/opendoc/openDocument.jsp?sDocName=aTest2008
And it works with Firefox. It also works with IE without SSL on our BOXI server.

Post Author: FLugand
CA Forum: Xcelsius and Live Office
I've changed my response header to :
response.setHeader("Cache-Control","no-store");response.setHeader( "Pragma", "public" );
And it works fine.
My last issue with Xcelsius 2008 is the XML Data variable name resolution. It works with the position of the variable in the XML file but not with their names. In the "Connection Refresh - XML.xlf" from the user guides samples, I've changed the variable name from Range_0 to Dummy and it still works !
Do you know if it will be corrected in the july release ?

Xcelsius 2008 5.4.0.0 - XLF file - All components missing/blank canvas

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