Xcelsius Preview errors

Hi,
Recentley I have downloaded Xcelsius SP4 and found an issues/bug with exporting dashboards to Infoview. I was unable to. Then we posted this issue to SAP. While they are working on it I did uninstall the SP4 so now I am on SP3. But when I click on Preview, the components do not show up. Instead it throws me the below error. Looks like an issue with Adobe Flash/Activex controls. I have uninstalled every thing (Adobe flash, Activex, Xcelsius) but nothing works. Please advise
Error message:
"An Actionscript error has occured:
TypeError:Error# 1034 Type Coercion failed: cannot convert mx.skins.halo:HaloBorder......."
-Thanks,
Ravi

Hi,
This might be because of missing some flash and direct X files, since you have degraded to older version.
We can tryto solve this problem through the following listed
1) Install the updated version of flash and Active-X
2) Repair the Xclesius from Control Panel.
3) Try to install Flash debugger and check at what particular point the dashboard is showing error.
4) Try to copy the same file to some other system and run it. Let me know the results ?
5) Make a swf file and check on your system in different browser and do the same on other machine.
6) Export the excel to local machine,open the xls and save it and re-import to the dashboard. This may reduce the size of you file. Sometimes due to heavy files the preview may throw error.
Hope this might help you. Let me k now if you still have issues.
Regards,
AnjaniKumar C.A.

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