Xerox 7830 fails to obey "Choose paper source by PDF page size" option in Acrobat Pro -- Adobe issue or Xerox issue? Workaround?

Our former office printer (Xerox 7345) had no problem with this. But the new Xerox 7830 fails to obey the "Choose paper source by PDF page size" option in Acrobat Pro. Even the "Page Setup" is overridden by the Xerox printer driver. It is extremely annoying to have to go into the Xerox driver dialog every time, regardless of that check in the box and the correct dimensions being displayed in the picture.....

Unfortunately, not only does this not solve the problem with multi-page-size documents, but it's begun happening on files which are all one size as well, where that box isn't even checked.
It appears that what's happening is the newer versions of Adobe Acrobat don't play nicely with emulated postscript support past a certain date. We're replacing our Canon with a newer model that has actual postscript support, and if that resolves the issue I'll be certain to post confirmation here. Copies of Adobe Acrobat 7 and 8 in our office haven't seen this problem at all; it's simply everyone who has upgraded past that point that can't print reliably.
More news next week, after we get the new copier.

Similar Messages

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  • Acrobat 9 "Choose paper Source by PDF page size" prints as thumbnail

    I have a customer who is trying to print a document that has different page sizes, eg. p.1 is 8 x 11, p.2 is 11 x 17. He can select the page size manually and everything works as expected. If you put a check mark in "Choose paper Source by PDF page size" it prints as backward thumbnails on 8 x 11. Selecting "print as image" makes it fill the page, but only prints on 8 x 11. Changing the printer driver to PCL did not fix, nor did installing an updated PS driver. All updates have been installed. I called tech support and they basically just gave me link to the script they use during troubleshooting. I also did a google search, but haven't come up with a valid answer. It is Acrobat 9 Standard on Win XP. Any advice is good advice.

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  • I have created a pdf and then want to send it to my boss.  When he recieves it it is saved in the 14 X 8.5 inches version.  How can I saved it on my end as a 11 x 8.5 inch so he doesn't have to uncheck "Choose paper source by PDF page size"?

    I have created a pdf and then want to send it to my boss.  When he recieves it it is saved in the 14 X 8.5 inches version.  How can I saved it on my end as a 11 x 8.5 inch so he doesn't have to uncheck "Choose paper source by PDF page size"?

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  • In ActiveX(OCX), How to Set "Choose paper source by PDF page size"

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  • Print by choosing paper source by PDF page size from MAC

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    Thanks for the suggestion, Steve.  I did go to that link and asked the same
    information of Adobe directly.  Their NB at the bottom of the page says
    that due to the large number of questions asked and information requested,
    they usually do NOT respond to the users.  Too bad.  How else are we
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    vendors do have a contact location from which they will address user's
    concerns and will contact you with some kind of info.  Welcome to the new
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    M. Mitchell Gordon
    [personal information removed by moderator]

  • Choose paper source by PDF page size not working

    I have a document that I printed to the Adobe PDF printer that is 36x24 and enabled "Choose paper source by PDF page size". However, when it prints the size is 16.59x11.56 (A3). Has anyone else had this? I can print it properly by disabling the option and hard setting the size in the properties. I have co-worker that has no problem with this.
    I have Adobe Acrobat 9 Standard and so does my co-worker.

    If you have not updated Acrobat, try that before you go further. Currently AA9 is at 9.5.1.

  • Choose paper source by PDF page size

    I print on different sizes of paper. I am trying to get this function to print to the correct tray on our printer, but it is not working. If I print out a legal or 11x17 size document with this option checked, it prints out on letter size paper with a tiny image in the upper left hand corner. Help, anybody? Being able to do this would save me quite a bit of time, instead of having to change the size in the printer properties every time.

    A legal sized document should not be printing "in a tiny corner" of a
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  • Where can I set the default to be always "choose paper source by PDF page size".

    every time I print a pdf document, it doesn't print in the correct page size unless I manually select this option.  Can I set this to always be marked so all my pdf print on correct paper size?

    Hi heathers,
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  • Choose paper source by PDF page size is checked by default

    How do I change this to be unchecked by default? I am using Adobe Reader X Version 10.1.8 on a Windows 7 Pro OS.

    It should remember your last setting provided you print with it once (don't Cancel).

  • Is it possible to Default "Choose page source by PDF page size" option in the "Print" dialog box?

    I have an SSRS report that is rendered as a PDF file; the report has many columns and utilizes 11inx17in (Landscape) paper. However, once the report is rendered and users try to print the report they have to manually select the 'Choose Paper source by PDF page size' option in order to get the report to print on the correct paper (otherwise it defaults to standard letter size - landscape orientation).
    I'm aware of 'Print Presets' functionality; however, I don't believe they apply to this scenario. Is there a config file/registry setting/anything that can be specified to automatically set the 'Choose paper source by PDF page size' print setting = On/True/Checked?
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    Anybody out there?

  • Choose paper source by pdf

    I have a printer that seems to process all jobs sent to it incorrectly if the "choose paper source by pdf" option is selected. it prints in a corner in a thumbnail and backwards when this is selected. everything is fixed when I uncheck this option. Problem is, this setting keeps beingly randomly reset. The printer isn't one thats in heavy use but it appears after a reboot or within a few days the setting drops off (since the user doesnt use this printer everyday this may be happening with each reboot) is there a way to disable this via registry? or some default printing option within reader that can be set to prevent this option from resetting itself?

    Anyone?

  • Printing multiple sizes from a PDF - Choose page source by PDF page size is set

    I've tried this in both Reader 7 and 8.1. What I am experiencing is this:
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    The expected behavior would be to print each page on paper according to its page size. For example, if there is a PDF file with five pages, page one and two are letter size, page three is legal, and page four and five are letter. When I print all pages, the entire set prints as letter. Page three should print on legal. If I print just page three alone, it will print on legal.

  • Choose paper source as either Letter or Tabloid by PDF page size

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    It's a Windows only feature: http://kb2.adobe.com/cps/332/332720.html#main_Mixed_sizes

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