Xerox 8560DN pauses when printing from MacBook Pro (Maverick update)

Xerox 8560DN pauses when printing from MacBook Pro using the printer connected to a Windows XP machine. The printer is fully shared, however when I print, it goes to PAUSE. It displays...Ready to print > Printing > and it pauses.
The Maverick update has changed lots of unecessary setups. What was perfectly working before, not it causes problems.
Any solution?

Carolyn Samit,
I did it several times without any success. I think that the Maverick update damaged something.
I also deleted, added and change all settings... Not working. Xerox does not have a Maverick driver available, but today apple released a Xerox printer software update (Version 2.3). After the installation, nothing changed.

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NT_STATUS_UNSUCCESSFUL when printing from MacBook to shared Windows Printer

Hello Mac gurus,
I'm researching the issue I'm having when trying to print from MacBook Pro (connected to a home network via Ethernet cable) to an HPLaserJet 6MP/PS printer, which is connected to a Windows XP SP2 computer via LPT1 port. This printer is shared and successfully used by another Win PC connected via NegGear router.
I've followed the instructions to install the printer on my Mac here and here . I don't seem to have problems installing the printer. My Mac can see the printer, successfully installs it, tells me it is idle, but when I print it generates this error:
Connection fail with error NTSTATUSUNSUCCESSFUL and then after a few seconds: Unable to connect to SAMBA host, will retry in 60 sec. The printer never received any signals.
I've seen some replies here about workarounds, installing Ghost and other software. Since I have a PostScript printer, is it relevant in my case? I also read that Mac will print only to USB connected printers, is that true and that is where my problem is?
Please help.
MacPro Book Mac OS X (10.4.9) home networked
MacPro Book Mac OS X (10.4.9) home networked

Thanks for replying.
1. I shortened the share printer name in my Windows (following the instructions I mentioned above, before I posted my message), there are no special characters or spaces.
2. Mac and PCs are on the same network.
3. Printer Share is allowed on the Windows PC (not blocked). Since other PC can print to that printer, than I guess Print Share is functioning.
4. I found the directory Access on the Mac, but don't know what to do there :confused: I see that smb is used as a Network protocol. The rest I have no clue.
MacPro Book Mac OS X (10.4.9) home networked

Printing from Macbook Pro to HP Photosmart Plus B210a

Hi,
I am experiencing difficulty in printing documents from Macbook Pro to HP Photosmart Plus B210a. This has only been a problem for the last 2 weeks.
I think this may be due the most recent update of OS X Mavericks 10.9.3.
I have tried to update printer drivers from HP web, and it indicates that the printer in connected to my network router, and I have been able to run a testprint to the printer.
However when I try to print any documents the print queue seems to be trying to print, but never actually generates an output document.
I am looking for any advice/guidance on how to solve this printing problem.

Hi Eric,
i note that 10.9.4 is Mavericks.I cannot link directly as it is a wireless printer.
I have tried using the Terminal app, and typed the command as you indicated and i got the response attached.
IAIN-HERCUSs-MacBook-Pro:~ iain1$ ping 192.168.1.69
PING 192.168.1.69 (192.168.1.69): 56 data bytes
64 bytes from 192.168.1.69: icmp_seq=0 ttl=255 time=6.941 ms
64 bytes from 192.168.1.69: icmp_seq=1 ttl=255 time=5.657 ms
64 bytes from 192.168.1.69: icmp_seq=2 ttl=255 time=3.769 ms
64 bytes from 192.168.1.69: icmp_seq=3 ttl=255 time=4.136 ms
64 bytes from 192.168.1.69: icmp_seq=4 ttl=255 time=4.226 ms
64 bytes from 192.168.1.69: icmp_seq=5 ttl=255 time=4.219 ms
64 bytes from 192.168.1.69: icmp_seq=6 ttl=255 time=4.699 ms
64 bytes from 192.168.1.69: icmp_seq=7 ttl=255 time=6.325 ms
64 bytes from 192.168.1.69: icmp_seq=8 ttl=255 time=4.570 ms
64 bytes from 192.168.1.69: icmp_seq=9 ttl=255 time=4.493 ms
I found that had to break this process. i don't know what this tells you with regard to the status of the printer connection.
Please let me know what I should do next?
IDH1

How to print from Macbook Pro on a Cannon MP610 printer?

I have recently bought a Macbook Pro, and I have a wireless network set up at home.
I have no problems connecting to the internet or the network. But I can't seem to access the printer. I have a Cannon MP610 Printer. This printer is connected to the PC, which is connected to the modem. The printer is unable to connect directly into the modem which is unfortunate
It's a fairly big network. We have a master pc that is connected to the modem. This master computer also has a usb printer. We have a secondary pc ethernet linked to the master pc, which can connect to the internet and the printer via the ethernet.
The modem is a Thomson TG782T ADSL.
We have 3 windows O/S laptops, and 2 MAC O/S laptops.. No laptop can access the printer. Only the internet.
Can you access a printer from a laptop through the modem through the master computer the the printer?
The printer is turned on, and the PC is always running. The printer and file sharing is turned on.
What would be the least expensive way I could go about fixing this problem?
I have heard about people downloading Gutenprint; so i downloaded it, but couldn't get it to run.
I have tried many different ways, and after adding a new printer and finding it on the network.. is then says it is in the queue list.. but won't print. It just sits there until you cancel it.
Thanks in advance
Jason

Jason Paige wrote:
How can I use the Gutenprint driver on my Mac? All it does is downloads and installs, but it wont allow me to use it. (Like it doesn't come up under applications or anything).
Installing printers on Mac's is usually a two step process. The first is to install the driver software if it is not on the Mac already and the second is to add the printer queue. OS X 10.6 comes with Gutenprint v5.2.3 already so would be no need to download and install again, unless you customized the OS X installation and selected not to install the printer drivers or you have a model of printer that only a later version of Gutenprint supports. Since your MP610 is listed as a supported model with v5.2.3 then the downloading was probably a waste of your time.
To add the printer when it is shared by Windows you open Print & Fax, select to add ( + ) and then select the Windows icon. This will open a pane showing three columns. The first column is for workgroup names and since you mention you're using XP Home then your workgroup name will be 'mshome'. If your Mac does not see 'mshome' in the first column then we need to look at the IP addresses being used by your computers.
IP address:121.222.186.51
According to "what is my ip address.com" it says my MacBook Pro and master desktop PC has both the same IP addresses. Is this meant to be correct?
Looking at the IP address listed this is going to be the address of the Thomson router. If all computers were using the same address then this would be a problem but given that you used a web service to tell you the address then this won't be the case.
To see what IP address, subnet mask and gateway address you are have configured, you can use Command Prompt on XP and type "ipconfig /all" (without the quotation marks) and press Enter. This will give you a list of all the network settings in the PC. Write these down for later reference.
For the Mac you can open System Preferences > Network and select which port you are using (Ethernet or Airport). Then in the right pane will be the current IP address. To get more information you can press the Advanced button and then select the TCP/IP tab in the next pane.
How do I create a PMB queue? And how do I find out if I can ping the master PC? (what's your definition of ping?)
It's an SMB queue and I suggest that we leave that process for now. Besides you will need to know the IP address of the XP sharing the printer before we can try that process. So let's just try to get the computers appearing in the Windows Add Printer browser and using the Gutenprint driver instead of the Canon.

Printing from MacBook Pro to Appletalk printer

Computer: MacBook Pro OS X 10.4.8
network: wireless via Apple Airport
printer: NEC SilentWriter 1097 connected to Ethernet via a Appletalk-to-Ethernet adaptor
Here is the situation:
When I run the Printer Setup Utility, select "Add Printer," then press the "More Printers..." button, then select "AppleTalk" and "Local AppleTalk Zone," no printers show up in the list. Appletalk is enabled in the network settings and I can see the other Macs on the network. The other Macs (both PPC, one wired one wireless; both also running 10.4.8) on the network can see the Appletalk printer. The MacBook Pro (Intel) cannot.
MacBook Pro Mac OS X (10.4.8)
iMac G5 Mac OS X (10.4.8)

How is your Airport connected to the Ethernet-to-Localtalk adapter? Is it a direct connection from the LAN Ethernet port on the Airport or through a hub/switch/router? On my network both the Airport and the iPrint Ethernet-to-Localtalk adapter are connected to an Ethernet switch (as are 2-3 computers). I have had no problems printing to my HP 5MP via AppleTalk wirelessly from 2 other Macs. (Except that this is slow with complex documents due to the slow Localtalk connection.)
Are you sure the Ethernet port on the Airport is enabled? How did you set up the Airport? Can you use other services such as iTunes sharing over the wireless connection?
I am using the same laser printer driver whether I connect wirelessly or wired. Since the 802.11g should function as if it is a wired connection, I don't see why there should be a difference in drivers, as long as you use an ethernet workable driver as you are apparently doing. (I am not a printer guru, just a learner, so I could be wrong here, but the Appletalk over wireless 802.11g does work for me. I don't have an Intel Mac but I do want to get one soon so I hope there is not a problem in this regard.)

Printing from MacBook Pro to a Printer on Windows XP PC

If I connect my Lexmark X7170 and Kodak EasyShare Photo Printer directly to my Mac it prints fine. When I try to print from the wireless network the Lexmark printer comes up with an error of "printer cartridges in the wrong spot" and the Kodak isn't found.
However, if I print from my mac while in Parallels running Windows XP everything works fine.
Any help would be appreciated.
Thans, Wade
MacBook Pro Mac OS X (10.4.8)

Hi Wade, and Welcome to the dicussions.
I think it's how the PC is setup and interpreting the Mac's drivers, should just pass them on I think, but here's a way to get most any Mac to print to most any printer on an XP machine...
http://iharder.sourceforge.net/current/macosx/winmacprinter/

Printing from MacBook Pro to a Printer Connected to the USB Port on A MacG5

November 17, 2009
Apple Tells Me: It is completely valid to connect the HP 4360 printer (not wireless) to the USB Port of my MacG5 and print pages from my MacBook Pro if I select Print Share in the Apple Preferences of my MacG5. The MacBook Pro and MacG5 are connected through a Router and a wired Local Area Network through a Router.
HP Tells Me: Since the D4360 is not a wireless printer and since it is not supported to print from a MacBook Pro on the same wired local area network also connected to a MacG5 computer. In particular, they said that use of the Print Share option on the MacG5 to print from the MacBook Pro will cause damage to the HP D4360 printer or print driver and when this occurs it will invalidate the warranty on the HPD4360.
Questions:
1. Is there any validity to the HP answer on this subject??
My analysis to date says that the Apple statement is 100% true, with the exception that if the driver is damaged it can be restored without any damage to the printer.
2. Is there any documentation of the HP concern?

Is there any validity to the HP answer on this subject?
No. It's very difficult for any software to damage a hardware component, and on the rare case the driver becomes damaged, which is also highly unlikely, it won't affect the printer's warranty.
(48665)

Printing from Macbook Pro OSX (version 10.8.5) to Dell 1355cn printer

Hi, I'm trying to print from my Macbook Pro OSX (version 10.8.5) to my Dell 1355cn printer but it is not working. I have downloaded/ installed the appropriate driver software from the Dell website but when I go to print, the Mac says that it is completeing the task, but nothing happens with the printer. The printer does work and all cables are fine.

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Long pause when printing from phaser 6360dn

We have a Mac that was recently upgraded to Mac OS X 10.8.3 Mountain Lion and moved to a different location. The mac is now connected directly to a Xerox Phaser 6360DN via a usb cable. When any document is printing, there is a pause of about 3 minutes before the printer starts going. Here are some facts about this issue:
1) Before the Mountain Lion upgrade, this particular mac was able to print fine to the printer over the usb without a pause. The Mac had Mac OS X 10.6.8 before
2) When the pause occurs, and if you look at the printer spool, there are two jobs listed. The first says "Setting up printer" or something similar and the second job is the actual document being printed. The pause is caused by the first job which takes 3 minutes. After that is done, the printing of the document occurs pretty quickly. As a workaround, if you click the "x" next to the the first job to delete it, it will move to the next fairly quickly and complete the printing. However, as you can imagine, this becomes a pain quickly especially when you need to print lots of documents.
3) When printing in Microsoft Word or other Office apps, clicking the direct print button results in no pause and fast printing. Going through the menu and selecting "print" results in the pause. Other applications don't behave that way. For some reason, using the print button in Word bypasses the part of the process that results in the pause.
4) When in the printer spool/info folder, clicking on the get printer supplies information button results in an error that the printer is not responding.
I'm thinking there is some communication problem between the two devices that causes the hang. How to solve it I don't know yet. I have tried the following:
1) delete printer and reinstall printer
2) download latest drivers from Xerox and do 1 above
3) Used the reset printing system button to zap everything and do 1 above
4) switch usb ports and use different cables
5) turn off printer sharing and printer notifications
6) no luck with any of these fixes
Not sure what to try next. Please help

We have a workaround for now. Using the generic postscript driver bypasses whatever initial operations were being done, so printing is much faster. However, occassionally the printer outputs pure data instead of the expected output. That's ok for now, but still would like to get the driver to work somehow. I might try the Gutenprint drivers to see if that makes any difference. Was also thinking of installing the usbtb alternative usb backend to see if that makes a difference. Thanks for the input.
PAHU wrote:
NorNAZ wrote:
2) When the pause occurs, and if you look at the printer spool, there are two jobs listed. The first says "Setting up printer" or something similar and the second job is the actual document being printed. The pause is caused by the first job which takes 3 minutes. After that is done, the printing of the document occurs pretty quickly. As a workaround, if you click the "x" next to the the first job to delete it, it will move to the next fairly quickly and complete the printing.
This first job - the setting up printer one - is a status check of the printer. It is being sent by the 10.8 printing system to ensure the printer has paper and toner before the print job is sent. The fact that it is sent is most likely due to the Xerox driver, or more appropriately the PPD. To check this is the case, open System Information and select Printers in the left column. In the top right pane, select the Phaser 6360. The bottom right pane will show information about the printer. There will be an entry called Printer Commands. Next to this entry, do you have some text, such as Report Levels?
NorNAZ wrote:
3) When printing in Microsoft Word or other Office apps, clicking the direct print button results in no pause and fast printing. Going through the menu and selecting "print" results in the pause. Other applications don't behave that way. For some reason, using the print button in Word bypasses the part of the process that results in the pause.
The Word Print icon in the toolbar (ribbon) is by default set to "Print One Copy". This setting bypasses the printer driver settings and submits the print job to the default printer. So as the printer settings are not called, then there is no status check performed and printing is not delayed.
NorNAZ wrote:
4) When in the printer spool/info folder, clicking on the get printer supplies information button results in an error that the printer is not responding.
The Supply Levels section of Options & Supplies does not work for every brand / model of printer. And even if it was working on 10.6, does not mean it will work on 10.8.
Ultimately this will be up to Xerox to fix. You should report it to them when you get a chance, although don't be surprised if they tell you it is up to Apple to fix. The answer to that is Xerox makes the driver, not Apple, so Xerox needs to fix it. Also, other brands are not having the same issue so this points the finger back at Xerox.

Apple TV 2 choppy video playback when mirroring from Macbook Pro (Yosemite) and Macbook Air (Yosemite) but not iOS devices

Video playback is choppy (cuts out every 30-45 seconds) when air playing from both my MacBook Air 1.3 GHz Intel Core i5 running Yosemite and my husbands new MacBook Pro, but runs perfectly when mirroring from any of our iOS devices (iPhone 6+, iPad mini 3, etc.) We have Apple TV 2. This problem just started a few weeks ago, was working fine around Christmas. The problem seems to have coincidentally started right after our son tried plugging in and setting up his Chromecast on our tv. I disconnected the Chromecast, but we still have the problem. All of our software if up to date and I've tried disconnecting blue tooth, we do not have a microwave and our wifi network has a very strong signal. We have an Airport Extreme base station. Is there a solution to our problem?

Hi leahmturner,
I see that you are experiencing an issue with choppiness while AirPlay Mirroring from your computers to your Apple TV. I have an article that contains some helpful troubleshooting steps for you regarding this issue:
About AirPlay Mirroring in OS X - Apple Support
http://support.apple.com/en-us/HT201343
Optimizing image quality
Resolution matching modes
You can choose between two desktop resolution matching modes that let you select which display will have the best image. When AirPlay Mirroring is turned on, select an option under "Match Desktop Size To:" in the AirPlay Mirroring menu extra.
Match Desktop Size To: Apple TV
AirPlay Mirroring changes the desktop resolution to best match your Apple TV, resulting in a 16:9 image that fills the HDTV screen. This setting often produces the sharpest image on the HDTV. The aspect ratio and/or resolution of the built-in Mac display may change to accommodate the Apple TV.
Match Desktop Size To: This Mac
AirPlay Mirroring scales the contents of the desktop to fit on the Apple TV, leaving the resolution of your Mac's display unchanged. Use this setting for the sharpest image on your Mac's display. Depending on your Mac model, the resulting image may not fill the HDTV screen.
Troubleshooting AirPlay Mirroring
If you don't see mirroring options
If your Mac and Apple TV are on the same network, but no AirPlay Mirroring menu appears, your Apple TV may be asleep. Simply press a button on your Apple TV remote to wake it up. After a few seconds, the AirPlay Mirroring menu extra appears. If you still don't see the options you expect, make sure your Apple TV has the current software update installed. Also make sure that you have the "Show mirroring options in the menu bar when available" option selected in the Displays pane of System Preferences.
If the menu bar or Dock is cropped
Some HDTVs have bezels that cover a small percentage of the screen. This can result in a slight cropping of a full-resolution HDTV image. Depending on the HDTV model, AirPlay Mirroring may automatically adjust the picture size to prevent cropping. If you are using OS X Mountain Lion or later, and you see cropping of the menu bar or Dock when using AirPlay Mirroring, toggle the Overscan correction option in Displays preferences.
Minimize video post-processing
HDTVs often apply picture quality enhancements intended to improve the look of film and video sources. In some cases, these enhancements can lead to over-sharpening artifacts when displaying your Mac desktop. Some HDTV models have built-in settings to change or disable the enhancements for use with a computer (computer, presentation, or game modes). Otherwise, the controls for sharpness, detail enhancement and noise reduction can be used to optimize the appearance of the Mac desktop. Consult your HDTV’s manual for guidance on the appropriate settings for use with a computer.
Firewall security settings
If you use a firewall, make sure the following firewall security options have been set to allow AirPlay Mirroring to work:
Choose System Preferences from the Apple menu ().
Click Security & Privacy, then click Firewall.
Click the lock icon to unlock it if it's locked, then type an administrator name and password.
Click Firewall Options.
Deselect (uncheck) the “Block all incoming connections” checkbox.
Select (check) the “Automatically allow signed software to receive incoming connections” checkbox.
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Printing from MacBook Pro 17" Mid 2010 running 10.8.2 ... persistent inability for Apple MacBook Pro to print to a variety of HP printers (have run Windows and Ubuntu on Parallels and same printers work) ... what is going on with Apple printer support?

What is wrong with Apple's support of printers ... inability for MacBook Pros to connect with HP and other printers. Yet the same printers
work under Mac OS based Parallels (running Windows or Ubuntu) - WHY? Finger pointing (HP . Apple ... Apple > HP) ... who cares ... FIX IT ... this has gone on for months now. WHAT IS THE PROBLEM?

HP discontinued support (read: stopped updating their OS X printer drivers) for a lot of their printers back when Apple released Snow Leopard and dropped even more when Lion was released. This is an HP problem, not an Apple problem.
Exacty what printers are you having problems with?
If any of your printers are on the HPIJS list, try installing the HPIJS drivers (there are 3 files to install, and it won't hurt anything). This solved the issue for me on Snow Leopard, Lion and Mt. Lion with my older HP printers.

Wireless Printing from MacBook Pro and Windows 7 laptop through iMac

I have looked everywhere I can think and have not found a solution to this problem:
I just bought a 21.5" iMac and a Windows 7 laptop. I already had a 15" Macbook Pro.
I have an HP C5280 printer that is now connected via USB to the iMac. All computers use my wireless home network using a Netgear N wireless router.
I cannot figure out how to print wirelessly from either the MacBook or laptop through the iMac. Printer software is installed on all computers and printer sharing is enabled on the iMac.

Welcome to the Apple Discussions!
In the Finder go to Help>Mac Help. Select the Index, upper right. Go to S>Sharing printers. You will find instructions for configuring Macs and PCs for printer sharing among the articles available.
Dah•veed

Print from Macbook Pro to HP PSC 1215 all in one on Windows 7

If I print from my new Macbook pro wirelessly to the HP PSC 1215 All in One connected to a USB port on a Windows 7 PC, the print job appears in the queue on the Windows 7 PC, the printer on/resume light starts to flash, the printer makes a few clicks, but nothing prints. Apple support say it's the fault of the HP driver. HP support says the printer is more than 5 years old, so tough, buy a new printer. Does anyone know how to solve this problem without buying a new printer ?

Hello,
Thanks for the post. I've attached a link below that may assist with this printing issue. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&tmp_task=solveCategory&cc=us&dlc=en&la...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Printing from macbook pro to hp deskjet 3000

Asking for someone else. He can send documents from his Macbook Pro to his HP Deskjet 3000, but he can't make the printer actually print without a hardwire connection.
Has he missed something in Setup?

If the person is having problems printing wireless, they should read the printer's user manual and/or call HP tech support on how to set up wireless printing. That is if their model HP can print wireless.
Check HP website for updated drivers for what ever OS this person is using.

Wireless printing from MacBook Pro to MacBook through Linksys?

I have a MacBook connected to an Epson printer. Our Internet connection is through a Linksys WRT54G router.
My son just got a MacBook Pro. Both machines are running Leopard.
Can he print wirelessly from the MB Pro through my MacBook connected to the printer? I've got print sharing turned on in both machines, but I can't find any other documentation that tells me how to do this. I've searched and can't find my set up listed there - I see lots of Window to Mac, print servers, Airport Extreme questions. It's so simple, however, that I must have missed it - so forgive me if this has been answered before.
Patrick

Patricksgolden:
I have this same setup with a G5 connected to a home network and a linksys wireless router that I connect a new MacBook Pro and my daughter connects a dell laptop. I have two printers connected to the G5 which runs Tiger. I turned on print sharing as indicated by apple documentation. This did not work. I reviewed all the postings on printing using leopard and found the following posting very helpful.
OS X 10.5 client and NON-OS X CUPS server: adding printers, solved.
What I did was update the local CUPS configuration file by going to http://localhost:631/ and editing the configuration file based on the above posting. Then I rebooted by Mac. The printers then appeared in the systems preferences default option. However they still did not work.
Finally I added them manually using the IP option and the LPD selection with the G5 IP address. Make sure you put in the print queue name. The only other change I needed to make was to use the Generic Postscript driver instead of the Epson driver(RX500). It then started to print. Using the Epson driver sent it to the printer however it completed without printing.
I hope this helps. I know it is not the step by step instructions, however if you look at the above thread there is more detail.

Xerox 8560DN pauses when printing from MacBook Pro (Maverick update)

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