Xerox Global Driver and Graphics

We're on Windows XP SP-2 and Adobe Reader and Acrobat 8.12.
We recently deployed Xerox MFD models 5632, 5645, 5665 and 7345 (color). We are using the latest Xerox Global PCL 6 and PS drivers on all models. When users print documents with letterhead the contains a state seal graphic, in Acrobat the graphic is a very dark box with the seal barely visible. In Reader, it prints fine. Any driver.
I read the previous posts regarding this and there doesn't seem to be any resolution on the Adobe side. It seems odd that Acrobat blacks it out, but Reader is ok. Any ideas why that happens?
I'm going to cross post this on the Reader forum.
Thanks,
E Powell
Austin, TX

Hi:
The parts list for your notebook indicates that it has a Realtek RT8723BE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination adapter.
These would be the W8.1 drivers you need for that card...
Wireless:
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943827&swItemId=ob_143747_1&swEnvOid=415...
Bluetooth:
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_142906_1
See if the Intel graphics driver directly from Intel works...
https://downloadcenter.intel.com/download/24870/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-...
Then install the nvidia hd graphics driver.

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