Xerox Phaser 7300dn will not print tabloid

I have a user with an 20" iMac running 10.6.4 and Adobe CS4. In that office they have a Xerox Phaser 7300dn color laser printer. The user cannot print to tabloid paper. Everything prints on 8.5x11 paper regardless of settings. Happens in Illustrator, Photoshop, whatever. There are two older white iMacs on that same printer that are running 10.5.x, and they have no problems printing to tabloid on that same printer. I've uninstalled and reinstalled the latest drivers from Xerox. I've updated the firmware on the printer. All the options show up in the print dialog boxes. This has to be an issue with 10.6 since the other Macs running 10.5 and a PC running Windows XP don't have this problem. Anybody else experience this issue? Any fixes? I'm getting desperate.
Thanks.

I used to be able to collate just fine on my Laserjet 5000, but no longer. I, too, found that it made no difference whether I checked the box or not. Is this still another bug in 9.4.5? And yes, it is highly irritating.
David

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Xerox Phaser Connected But Not Printing

After searching the forum for many different terms, I couldn't find anyone with a problem like mine.
I'm using OS 10.4.11 to connect to a printer on a Windows server using LDP. I can add the printer, the PPD works, and when I print, the job shows up in the queue, then moves to the "Completed" section. But it never prints. I can even go to "Supply Levels" and it gets the correct toner levels for the printer, so I know they're connecting. But my computer thinks the job has printed, even though it hasn't. What gives?
And here's the kicker: This machine is in an office with many other Macs using the same operating system and very similar setups, and they all print fine. I even copied the PPDs from one of those machines to the troublemaker, just to make sure they were correct. And I've copied the printer settings from one of the working machines exactly, so I assume it must be an OS issue, not a printer issue, but I'm stumped...
Tech Details:
-Dual Processor PowerPC
-OS 10.4.11
-Xerox Phaser 5500N & Xerox Phaser 7750DN, both connected via Ethernet to Windows server
-LDP connection to Printer
-Correct and updated PPD

Your problem could be as simple as an incorrect LPR queue name.
When you create an LPR queue, for some printers it is important to enter a specific queue name. If you leave the queue name or enter the wrong information, then this can show the job has left the Mac - hence the completed result in the log - but it never prints as it doesn't find the correct port on the printer.
A quick look at the CUPS web page (http://127.0.0.1:631/printers) on the other Mac's would show if they are using a specific queue name. An example would be lpr://ipaddress_ofprinter/print where print would be the queue name.
If this doesn't help you could change what protocol is being used for the queue - you may find the Phaser supports IPP or HP JetDirect Socket, which can be shown as RAW Port 9100 on your printer.

Quark 7.5 Will Not Print In Snow Leopard

I've been running my networked G5 (OS 10.4.11) for years with no problems using Quark, PhotoShop, Illustrator, etc. I recently bought a new iMac (OS 10.6.2) and migrated the G5 files to iMac. Worked through a few bugs and adjustments, however QuarkXpress documents will not print to my printers (Xerox Phaser 5400 and Lexmark C540). I can print simple Quark documents (text only), but as soon as I try any complex documents, the job spools to the Phaser and then is cancelled. On the Lexmark an error of "900 Firmware Error" appears. All other applications, ie, InDesign, Photoshop, Illustrator, Acrobat and various other applications print fine to both printers. Obviously it's an issue with the Quark software, but I haven't been able to resolve. Any insights?

Yes, I can create PS or PDF files for print, but would prefer not to do a workaround. I would call Quark but I've seen their posts indicating they do not support QX7.5 in the Snow Leopard environment. Also I've seen other posts regarding QX printing problems and Quark advised upgrading to 8, which didn't seem to resolve most of the printing problems I've read about... thank you for the suggestion.

Optima letter 'f' will not print

This makes no sense, but ID will not print the letter 'f' captial or lowercase with any degree of consistency. Sometimes it will print it and sometimes it won't. Although it seems to really dislike the 'fl' combination.
The space those characters occupy is just left absent. Beginning of the word, middle doesn't matter. 'Flexibility' becomes ' exibility'. 'After' becomes 'A ter'.
While this appears to be random, when it decides not to print a specific 'f' or 'fl' combo, it will never print it. Deleting the text block and retyping doesn't work. We've even replaced the font file.
What gives?!
CS3 on XP-SP3
Xerox and HP printers

The Optima family of fonts is indeed one of the printer-resident font families for Adobe PostScript 3 printers (or printers emulating same). The font in Adobe PostScript printers is Type 1 and sourced from the Linotype library. I have no idea of the lineage of the Agfa Monotype TrueType flavor of this font. However, both Acrobat and Reader download all fonts as part of their PostScript stream regardless of what the printer may or may not have as "resident" fonts. If for some reason, the PDF does not have the font embedded in it, a substitution font is used both for display and print.
You description of what happened when you "checked" the "download PPD fonts" in InDesign's print dialog is very consistent with what we know about expected print behaviour. What is very puzzling is what you are describing with regards to Acrobat and Reader! We need further information. (1) Exactly what printer model or models (not just manufacturer) is the file failing on from Acrobat and Reader? (2) What version of Acrobat or Reader are you using from what platform? (3) Please e-mail me a sample of the PDF file in question so that we can test it out here at Adobe.
- Dov

HP Laserjet 4100 on network will not print

Since I’ve installed Snow Leopard, I have not been able to print with my HP Laserjet 4100.
My set-up: new 24” iMac, many hard drives and more. Two devices: HP Color Laserjet 5550 and HP Officejet J5750 are connected to the iMac through a USB Hub. Although initially scanning did not work with the J5750, I was able to make that work once additional drivers were downloaded from HP. Both work fine.
I also have an older HP Laserjet 4100 which has been my steady workhorse for years. It only has Ethernet and serial port outlets. It is connected to an AT&T 2-Wired Ethernet Hub/DSL Modem (model 2701HG-B) that is connected to the iMac.
I’ve contacted HP and Apple about this problem. None of the three people I worked with at Apple could help and the HP representative was unsure if they could help but that it would cost me $40 to find out. According to HP website, since Apple Talk no longer exists, we are required to input the IP for the device. For the 4100, the IP address is 10.0.1.100. I tried this two ways: in the “Add Printer” window under “IP,” inputted as the IPP, and inputted as the HP Jetdirect Socket (as per the HP instructions). When this is done, the printer shows up when you give a print command. However, it does not show up in the “Add Printer” window under “default” or anywhere else.
Status: If I connect the 4100 Ethernet cable directly to the back of the iMac, the “Supply” level indicates the true level of toner in the 4100. However, it will not print. If I connect the 4100 Ethernet cable to the Ethernet hub, the supply level does not show nor can I print.
Any suggestions?

I am struggling with the same problem. I have two HP 4100dtn printers on ethernet. Each has a manually assigned IP address. I can set up the printer(s) just fine in the Print & Fax Preference and Snow Leopard finds the printer just fine when I enter the IP address and chooses the correct HP Driver.
When I try to print, my print job appears in the queue as expected, than an error appears that something about a "bad command". Sorry, I'm home right now and don't have direct access to the printer so I can't give you the precise language of the message, but the gist of the message is that the system tried to connect to the printer to send the print data but the printer does not know how to respond to the command that was sent.
It's as if the firmware in the 4100 just doesn't have something in it's lexicon that Snow Leopard needs. The HP web site is no help. One page I found says the printer is supported (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&obje ctID=c01664444&jumpid=regR1002USEN ) and another page I found says that it is not supported (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&obje ctID=c01879014&jumpid=regR1002USEN). The HP on line chat won't let me log in and hold a chat with HP unless I know the Serial Number of the printer, which I don't have here at home.
More to follow tomorrow.
Anyone have any ideas?

HP Laserjet 4100 will not print in Snow Leopard

Since I’ve installed Snow Leopard, I have not been able to print with my HP Laserjet 4100.
My set-up: new 24” iMac, many hard drives and more. Two devices: HP Color Laserjet 5550 and HP Officejet J5750 are connected to the iMac through a USB Hub. Although initially scanning did not work with the J5750, I was able to make that work once additional drivers were downloaded from HP. Both work fine.
I also have an older HP Laserjet 4100 which has been my steady workhorse for years. It only has Ethernet and serial port outlets. It is connected to an AT&T 2-Wired Ethernet Hub/DSL Modem (model 2701HG-B) that is connected to the iMac.
I’ve contacted HP and Apple about this problem. None of the three people I worked with at Apple could help and the HP representative was unsure if they could help but that it would cost me $40 to find out. According to HP website, since Apple Talk no longer exists, we are required to input the IP for the device. For the 4100, the IP address is 10.0.1.100. I tried this two ways: in the “Add Printer” window under “IP,” inputted as the IPP, and inputted as the HP Jetdirect Socket (as per the HP instructions). When this is done, the printer shows up when you give a print command. However, it does not show up in the “Add Printer” window under “default” or anywhere else.
Status: If I connect the 4100 Ethernet cable directly to the back of the iMac, the “Supply” level indicates the true level of toner in the 4100. However, it will not print. If I connect the 4100 Ethernet cable to the Ethernet hub, the supply level does not show nor can I print.
Any suggestions?
Chuck Stewart
< Edited by Host >

Well, another week has gone by without a solution.
Again, here is the problem:
I have a 24" iMac connected to a USB hub and an AT&T 2-Wire DSL/ethernet hub. When I upgraded to Snow Leopard 10.6.1 and now the update 10.6.2, the two printers on the USB hub work fine but the HP Laserjet 4100dtn does not print. This old printer has only ethernet or serial ports. I've downloaded and installed the HP driver updates from Apple and HP to no avail. According to HP, I must add the 4100 manually using its IP. I've followed the instructions while adding a printer to select IP- HP Jetdirect - Socket. The address of the printer is 10.0.1.100. When I type this in, the window says that this is a valid and complete address. It searches and then says the "Print Using:" is a Generic PostScript Printer. The driver for this printer, I believe, should be "HP LaserJet 4100 Series v.3010.107" Regardless, when I click Add the window "Determining Installable Options" shows "Status: Connecting to printer..." It never establishes a connection.
The 2-Wire DSL/Ethernet Hub/Modem, has an IP of 192.1687.1.66, Submask 255.255.255.0 and Router (DNS) 192.168.1.254.
If I plug the ethernet cable directly from the printer to the iMac, the supply level shows correctly but will not print. If I plug the ethernet cable from the printer to the 2-Wire and then to the iMac, it neither shows supply level nor prints.
Any suggestion as to how to fix this problem? (I've been on the phone with 3 different Apple respresentatives and 1 HP representative with no success.)

Officejet Pro 8600 - Macbook Pro and Macbook Air will not print

Products:
HP Officejet Pro 8600
Macbook Pro (Mac OS X, Version 10.7.5)
Macbook Air (OS X, Version 10.8.2)
Question:
Why did my Macs initially print fine, but now will not print at all?
Full Story:
I have a wireless network at my house that consisted of a 30mb cable internet, Netgear 900n, HP Officejet Pro 8600, 2 Dell Laptops with Windows 7, a Lenovo Laptop with Windows 7, and Dell Tower with Windows 7 - All printed just fine.
The HP Officejet 8600 was added to my network about 2 months ago.
I added a Macbook Pro and a Macbook Air about 3 weeks ago. Both Macs printed just fine for about a week. Then suddenly they stopped. I spent about 2 hours on the phone with HP Service, and they finally said it must be my router. So I called Netgear. Netgear was useless! They wanted me to agree to charges for services before they would even discuss the issue.
Due to information provided by HP's service support, and because Netgear will not support their product, I promptly purchased a new router - an Apple Airport Extreme.
The Macs recognize the printer, will print if hardwired via a USB cable, but will not print wirelessly to the Officejet Pro 8600. The PCs print fine.
The frustration that is being felt is compound by the fact that the Macs printed just fine with the Officejet Pro 8600 2 weeks ago, and now the printer just shows "idle"... even with a new router. (see image below)
Please help, I appreciate any support.
As a side note, the HP Service rep was very friendly, and definitely tried to support the HP Product, which is much more than I can say about Netgear.
Thank you,
This question was solved.
View Solution.

Hi,
More likely the issue related with Multicast, which Apple devices relies on to communicate with teh device through the network.
First try unplugging the router for 30 seconds.
Plug it back to the power and wait for 2-3 minutes.
Turn the HP printer Off and back On, then check for any difference.
If the same persists, try changing your router configuration as following
Note: the settings below are not related with the HP product, I provide you the steps as a best effor and those are only based on my own knowledge. you may try modifying the router settings at your own risk:
Open the router configuration page (can be found listed as the Default Gateway by clicking the Wireless icon on the printer, then print a network configuration report.
Click the Advanced tab.
Click the Setup option from the menu, then click on WAN Setup.
Make sure to uncheck the box next to Disable IGMP Proxying and Apply the changes.
Click the LAN Setup on the same Setup menu.
Set the RIP Version as RIP-2 and Apply the changes.
Reboot your router and then check for any change.
I hope you may find that information useful, you may also use the user guide below for further information:
http://www.downloads.netgear.com/files/GDC/WNDR4500/WNDR4500_UM_07DEC2011.pdf
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

HT201465 I have installed software for a HP Deskjet 1510 printer but it will not print

I have OS X Yosemite 10.10.3 and I just purchased a HP Deskjet 1510 all-in-one printer. I have installed the software and my computer is picking up the printer but it will not print. I have restarted the computer and it still will not print.

Hello jamesettafromfl,
If you continue to have issues setting up your new printer in Yosemite, you may find the information and troubleshooting steps outlined in the following articles helpful:
OS X Yosemite: Add or remove a printer
OS X Yosemite: Printing troubleshooting
Sincerely,
- Brenden

My deskjet 3050 says it is connected to the wireless network but will not print unless wirelessly

my deskjet 3050 all in one j610 printer will not print wirelessly even tho it says it is connected to the network.
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Download and run this utility:http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...
What does it say?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

My wireless HP Deskjet 3050 printer will not print from web sites.

My HP Deskjet 3050 J610 printer will not print from web sites - it prints ok from WORD, etc. I keep getting the error message: "An unknown error occurred while printing." This problem only arises with Firefox browser.
The printer is connected wirelessly to a network and this occurs when I use a laptop on the network. It is also connected via cable to a desktop computer but there is no problem in printing from the desktop.
Any assistance would be appreciated.

That sounds as if you need to investigate to see if you were able to clear all of the paper that was causing the jam.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

My Hp 8500a plus printer keeps saying it is offline and will not print. Was printing now stopped.

I have an HP 8500a plus printer. Lately, when I go to print from Macbook or iPad, it tells me the printer is offline. My printer says it is connected to my wifi but will not print. Printer firmware is up to date. I have changed nothing, and now it will not print. Very frustrated and tired of spending all of this time trying to fix the printer just to print. This is my second HP printer this month and it works sometimes and doesn't work sometimes.
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Try this if it is an Airprint Printer.
1. Turn the router, iPad and printer off
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4. Turn on your iPad and test print.

Hp 1315 will not print with 10.6.7

I cannot find any answers to this strange set of circumstances.
I had an old iMac and an hp 1315 all-in-one printer, and everything worked fine. I recently bought a new iMac with OS 10.6.7, and, rather than reinstalling the printer software, I just plugged the old printer into the USB port on the new iMac. The printer worked fine but the device would not scan. I have since learned that 10.6.7 supports printing ONLY on this device. So far so good, but this is where things get strange.
I wanted to scan some pictures, so I got out the old software CD that came with the printer and installed it in my new iMac. The result was that the device was now able to scan. I was happy about this until I discovered that the 1315 now will not print. I have done everything I can think of, including:
-- uninstalling the hp software
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-- deleting the printer from the Print & Fax window and then adding it again
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-- running "Software Update"
-- unplugging, replugging, restarting, etc.
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-- checking to see that there are no lights blinking on the device and that it has toner and paper
The Print & Fax window shows me that my 1315 is "Idle" and is the "Last Printer Used," and it has the green light next to it that should indicate that there are no issues with the printer. But when I try and print something, it doesn't print, and the job status is simply "Error."
I am fine with using this device as a printer only, like I did up until yesterday. I have another scanner, and if I had known this would happen I would used it and would never have touched the 1315 or messed with its scanning function.
I must be able to print things for my business. Can anyone help me.

Download and use the updated HP software from their web site, don't use the disk.
You might have to perform some of the steps here, including trying a new user and #18 Resintall Just OS X to kick out the traces
Step by Step to fix your Mac

HP Officejet 4360 e-All-in-One Series - Will scan but will not print

So I have installed my new wireless printer and it will scan, both on USB and wireless, but it will not print. During the install process, at the very end of step 3, it says that it can't find an internet connection then prompts to copy a URL for completion of install online. The link takes me through the same install process.
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Reinstalling after running disk cleanup
Reinstalling after with firewall turned off
Changing to a standard TCP/IP port
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I am about to throw this thing out the window. Any ideas to save its life?

Hi @gesus,
Welcome to the HP Forums!
I understand that you can scan but not print with your HP Officejet 4630, on Windows Vista. I am happy to look into this printing issue for you!
Are you able to make copies? Copy Text or Mixed Documents.
In the meantime, I would recommend to go through this guide, 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print: Windows Vista.
Let's start with that guide, and we will go from there!
Hope this helps!
RnRMusicMan
I work on behalf of HP
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OFFICEJET 4622 WILL NOT PRINT WIRELESSLY AFTER MULTIPLE TIME TRING TO INSTALL mutiple times

My printer will not print wirelessly. I see that it is installed and the firewalls are turned off but it will not print

Hello phdavid53,
Welcome to the HP Forums!
I understand your Officejet 4622 will not print wireless. I will do my best to assist you! First, I would like to ask you a couple of questions to clarify: When you installed this printer on your computer, were you able to print a document? Did the installation state it had a successful wireless connection?
I would recommend following this entire HP document on Printer Does Not Maintain Wireless Connection.
What is your operating system on your computer? Windows or Mac?
If you were never able to install this printer over a wireless connection through the software, then please follow this HP document on 'Unable to Find Printer' Error Message Displays on the Computer During a Wireless Network Installati.... I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

Officejet 4500 will not print from internet.

Printer will only print e-mails, will not print anything from internet. "Unspecified error, Line 2107, Char1, Code0 res://ieframe.dll/preview.js" appears when ever I try to print from internet.

The issue is caused when Windows creates the printer profile in the control panel that it doesn't correctly create it with the drivers.
We're not going to completely uninstall all the HP software, instead we're going to remove the corrupt Windows printer profile and reinstall it. Total time for this on an average computer is about 5-10 minutes to completely repair (including reboot).
1) Navigate to Start Menu > Devices and Printers or Start Menu > Control Panel > Printers
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5) Follow the setup prompts to reinstall the printer profile and it recreates the Windows printer.
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Let me know if you have any questions or issues.
Thanks,
Dan
I work for an internation tech company and personally perform thousands of computer repairs a year. I'm based out of the US working for a US company, and have been working on computers for over 13 years.
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Xerox Phaser 7300dn will not print tabloid

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