Xerox Phaser stopped working

For some reason all three of the computers on my network (all of them upgraded to the most current Leopard version and with all other software updates installed) are no longer able to print to our Xerox Phaser 6180. I've tried just about everything by way of troubleshooting (resetting the network, turning the printer and everything else on and off, deleting and reinstalling the printer), but although the computer will recognize the printer for the purpose of installing it and finding drivers, I am unable to ping it (weird), and efforts at printing stall at 'Attempting to communicate with printer.'
Any thoughts? I called Xerox, and they had absolutely no idea what could be wrong.
Thanks in advance for any help.
Best,
Arthur Golden

I don't know, man. I'm having no problems at all printing to a variety of machines. I can even print to my (officially not supported under Leopard) HP inkjets. The only thing even close to a problem that I have encountered is that my Brother MFC440CN sometimes drops off the network, and I have to turn it off and then back on again... but that problem has been there since forever, and affects all machines on the network including WinBoxes, and a simple solution is to just turn it off when it's not in use and turn it on just before use. Saves power and ink, too. I'm simply not seeing the printing problem, or the faxing problem, which I suspect may be a subset of the printing problem.

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\[29/Nov/2007:23:57:35 -0500] [Job 39] Adding start banner page "none".
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\[29/Nov/2007:23:57:35 -0500] [Job 39] Adding end banner page "none".
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I \[29/Nov/2007:23:57:38 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
E \[29/Nov/2007:23:57:38 -0500] PID 598 (/usr/libexec/cups/filter/pictwpstops) stopped with status 1!
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I seem to be having the same problem with my Xerox Phaser 6120 although it is not application specific. xc6120pstops crashes even if I just print a test page. Generic postscript printer works fine. I've managed to set the printer default to use the duplexer via the web interface, but I'd still rather have full access to the driver.
The Crashreporter log (which oddly reports that xc6120pstops is PPC even though it should be Intel) indeed shows a crash, but I don't know how to interpret any of the detailed information:
Process: xc6120pstops [6211]
Path: /Library/Printers/Xerox/Filters/xc6120pstops
Identifier: xc6120pstops
Version: ??? (???)
Code Type: PPC (Translated)
Parent Process: cupsd [6156]
Date/Time: 2008-03-05 22:59:12.691 -0800
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x812a5bc1 0 + 2167036865
Thread 1:
0 ??? 0x800bb9e6 0 + 2148252134
1 ??? 0x800c31dc 0 + 2148282844
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202802
3 ??? 0x800ecc55 0 + 2148453461
4 ??? 0x800ecb12 0 + 2148453138
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb813d020 ecx: 0x00000000 edx: 0xffffffff
edi: 0xb81d8794 esi: 0xb81d8770 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010246 eip: 0x812a5bc1 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.01
Args: Hermione 44 AK testprint.ps 1 APDInputSlot= pserrorhandler-requested=standard nocollate com.apple.print.PrintSettings.PMColorMatchingMode..n.=0 com.apple.print.JobInfo.PMJobName=testprint.ps APColorMatchingMode=APApplicationColorMatching job-uuid=urn:uuid:1b35ef40-ebf4-379b-7024-3c89d9a29659
Exception: EXCBADACCESS (0x0001)
Thread 0: Crashed (0xb7fffacc, 0x812a5bc1)
0x00003088: /Library/Printers/Xerox/Filters/xc6120pstops : _main + 2172
0x000022fc: /Library/Printers/Xerox/Filters/xc6120pstops : __start + 392
0x8fc01048: /usr/lib/dyld : _dyldstart + 60
0x00000000: /Library/Printers/Xerox/Filters/xc6120pstops : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x00003088 ctr: 0x900210c0
r00: 0x00003088 r01: 0xbfffc900 r02: 0x0000000e r03: 0x00000000
r04: 0x00003ee4 r05: 0xa0022d34 r06: 0xbfffc920 r07: 0x00000012
r08: 0x00000008 r09: 0x00000000 r10: 0x90061160 r11: 0x8fc33c48
r12: 0x900210c0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0xbffff010 r27: 0x0000001c
r28: 0x00000006 r29: 0xbffff014 r30: 0xbfffc900 r31: 0x00002834

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Folksong wrote:
Your best choice is to download the ppd for your printer from the OpenPrinting site. Put the ppd file in the /Library/Printers/PPDs/Contents/Resources/ directory at the root of your hard drive. This ppd is actually supplied by Xerox. That is all you need. You don't need any other software from OpenPrinting, Gutenprint, or Xerox.
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I can print to it from Win 7
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I tried reseting the Printing System on the Mac (control-click in the Printers List in the Printers and Scanners Sys Prefs pane, select "reset printing system", add the printer again. Same behavior.
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Again, thanks so much for your very helpful suggestion.
Jim Robertson

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Mac 10.6.5
I get the following error when I print directly to my Xerox Phaser 7750 from Photoshop CS5:
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All the other CS5 apps (plus Photoshop CS4) have no trouble printing.
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>

Xerox Phaser stopped working

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