XFi Platinum - can't get the rack to w

Hello,just bought the Xfi platinum fatalty and although the card works fine, the nternal rack does not do anything. my configuration:OS: win XP 32 bitsMB: P5B Deluxe - Core 2 Duo 6600 - 3 GB RAM?my installation:i plugged the large flat cable into the card and the rack; plugged power into the card.. symptoms:No headset sound?(i did?tick the headsets?box?in the console), the remote does not work;, and there is no light on the rack (should there be a light? since there is one on the card itself maybe tehre is one on the rack as well)?what I have tried so far:remove setpoint SW since i have wireless keyboard and mouse and in this form there was a thread on?external rack and setpoint incompability... did not change anything though (I ahve the internal rack... I have tried in case nevertheless)?thanks for helping...

Yes, the power goes directly into the rack (2 in the picture), otherwise it doesn't work. [img"]http://img382.imageshack.us/img382/7563/iodri'vetw4.jpg">

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