Xfinity / Move Media Player

I'm currently trying to view my Comcast on-demand content on my Macbook Pro (Snow Leopard 10.6.5). When I attempt to watch a movie or show, I'm prompted to download the Xfinity media player. When I click install, the progress bar moves as if something is happening, but once it gets to the end, it just hangs. I've also tried downloading the dmg file directly for the player. When I install that, I receive this error code:
Move-Media-Player 071706000001 Installer
An error occurred executing script "fs_install.command". Error = 256
I've brought this issue to Comcast "support" on three different tries with no luck.
I have the latest version of Flash player installed and I have tried Safari (32-bit mode per Move's instructions), Firefox, and Chrome and none work. Are there any Comcast customers who have gotten this to work on Snow Leopard?
Thanks in advance for any help.

I went to the Comcast site and attempted to watch a show. For me on my Mac Pro it worked flawlessly.
Could you provide more details about your network?
Allan
Message was edited by: Allan Eckert

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Installed Snow Leopard, and Movie Media Player Won't Work.

My problem is literally as stated. I recently installed the new OS update, Snow Leopard for those few cave dwellers who don't know about it, and the Move Media Plugin doesn't work in Safari. If you go to FOX Network's website, you can watch full episodes of already aired shows. Before the update it worked fine, nd now with the new Safari update and everything else, it won't play large videos.
I have allowed it to use unlimited space, uninstalled and reinstalled it, restarted the computer, and everyhting else I could think of. Anybody have any ideas?
(This is a recurring problem, Move Media Player has had issues with Safari and/or Mac users in the past, but nobody has anything on the latest issue.)

Any plans they would go 64 bit?
Because I tried running a plug in in 32 bit, and after running in Safari in 64 bit for long time, I now realize that 32 bit just *****, it's horrible, it's too unstable, period. I'm NEVER running it in 32 bit again.
Any hacks to get 32 bit plug in to work in 64 bit environment?
I know they rely on Input manager, but that's the problem!
Many developers are hoping for an API that works, when in reality, it's over. Apple killed Input Manager and there is no plan to release a successor plug in. It's up to the developers to now find their own way to write a code that works just like Input Manager, and it's actually really easy.

Move Media Player plug In

We've purchased (updgraded from snow leapord) a mac osx x v10.7 lion and have been having issues with installing our kids leap frog application. We've followed every step from the tech support gurus at leapfrog customer support and nothing works. We've unstalled, re-installed and deleted our move media player plug in. Anyone having or had this issue? Need a resolution as mhy 3 year olds Leapster 2 and Tag Reader need to be updated before she wakes up from her nap!

Turning off plugins lets me into Apple.com. Here is the report:
Process: Safari [117]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 4.0.2 (5530.19)
Build Info: WebBrowser-55301900~2
Code Type: X86 (Native)
Parent Process: launchd [73]
Interval Since Last Report: 752 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 433 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2009-08-09 13:19:07.159 -0400
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: 1051A96B-4326-41A8-ACEA-990C1A8CC643
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
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Symbol not found: _JVMGetJVMsWithCurrentArchitectureForTask
Referenced from: /Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
Expected in: /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM

Move Media Player for Mac

I want to be able to watch full TV episodes at ABC.com, but it keeps telling me I need to install the Move Media Player.
I follow the instructions they have for Mac users, and click the "Install Now" button. I allow my computer to trust the website, and when the loading is complete, nothing happens.
I've tried to download this several different ways.
Is it even possible to download the Move Player onto a Mac?

I went to ABC.com and everything worked fine, although as I am not in US I could not watch full episodes, just trailers etc, which all worked well.
I don't know 'Move Media Player' (spelling?) but:
These are the downloads and the settings you need in order to view/hear pretty much everything that the net can throw at you: The setup described below has proved repeatedly successful on both PPC and Intel macs, but nothing in life carries a guarantee!
It is known to work in the great majority of cases with Safari 3.0.4, QT 7.3 and OS 10.4.11. (If you are running Leopard, ensure that all plug-ins have been updated for OS 10.5)
Assuming you already run Tiger versions OS 10.4.9 or above (this has not yet been verified with Leopard) and have Quicktime 7.2 or above, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
RealPlayer 10 for Mac from http://forms.real.com/real/player/blackjack.html?platform2=Mac%20OS%20X&product= RealPlayer%2010&proc=g3&lang=&show_list=0&src=macjack
Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
Adobe FlashPlayer should first be uninstalled using the appropriate uninstaller available here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=2 and then the latest version obtained from here: http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash and installed.
(You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.)
In earlier versions than QT 7.1.3 in Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
You should also ensure, if you are running Tiger 10.4.11 or Leopard, that you have downloaded and installed the correct version for your Mac of Security Update 2007-009.1.1, which also deals with the Quicktime/Flash issues you may have experienced, such as the '?'. What happened was that both Quicktime as well as Adobe FlashPlayer tried to play the Flash video at the same time. This no longer happens. (N.B. Security Update 2007-009 1.1 requires both a restart and a permission repair.)
If you get problems with viewing video on a website try moving this file to your Desktop:
Hard drive/Library/Internet Plug-Ins/QuickTime Plugin.webplugin
and then restarting Safari. If all now works, you can trash that file.
In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them). However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from http://www.divx.com/divx/mac/
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Lastly open Audio Midi Setup (which you will find in the Utilities Folder of your Applications Folder) and click on Audio Devices. Make sure that both Audio Input and Audio Output, under Format, are set to 44100 Hz, and that you have selected 'Built in Audio'.
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You should also consider having the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.

Move Media Player for MAC - ABC and FOX TV

I have followed all the instructions from a post a while back, but I have had no luck in downloading the Move Media Player so that I can watch ABC and FOX online. Can you please give me some assistance? I have updated all the drivers, flash players, and unblocked popups, etc. I am running Tiger 10.4.11 -- I don't see any reason that it shouldn't be working. I have been working on this for 2 weeks now. Please help!

Corey,
Which browser are you using?
I went to the link Klaus1 provided and tried my best to click where it says: FAQ's and it won't let me. However, I did a View Source to make sure which plug in it requires, and it does say Flash version 9.
Corey... do this... in Safari click where it says Help in the Menu then click Installed Plug-ins. When the list populates, press Command + F on your keyboard. That will prompt a search field top right just under your Bookmarks. Type in Shockwave Flash and see what the response is. It should say:
Shockwave Flash 9.0 r124 — from file “Flash Player.plugin”.
If you still can't view video on FOX or ABC, try UNinstalling the application, here are the instructions to do so: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=2
Make sure whenever you install or uninstall software, that all your other open applications are closed.
Then use this link that Klaus1 provided and reinstall:
http://dynamic.abc.go.com/streaming/check?aff=
Got my fingers crossed!
Carolyn

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I used to be able to watch shows on both until the other day. I did not change anything on my computer when this stopped working. I tried getting rid of all files from the previously downloaded move player. still didn't work.
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I searched for over 3 months for a solution to this problem and after i found it i had to create an account on here just so I could post a solution that worked for me.
First, one of the things that I discovered in my case was that if I looked in homedirectory/library/ i could not locate the "Internet Plug-Ins" folder. However if i looked in rootdirecotyr/library I was able to locate the folder. I copied this folder to my homedirectory/library folder. I then went to:
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Message was edited by: ChicagoAppleMo

How to install move media player to watch tv shows online.

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Hi
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I'm a Netflix.com subscriber. I contacted Netflix a few days ago requesting that they offer their movies in QT also, and I gave my reasons (movie industry standard, crisper trailers, just works, etc...). But that's another post and perhaps I should have posted this [post] in the QT forum but it applies here, if not moreso, as well.
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You make an extremely valid point!
I've already emailed Netflix and explained why I think they should use QT (reasons like media player is buggy, has much lower quality than QT trailers, that QT is considered the movie industry standard, the list goes on).
If I had to do over, I would have emailed and told them that I use Mac OS X Tiger and I can't preview because I use Quicktime.
But not is all lost here. Perhaps Netflix has competitors that use Quicktime [does Blockbuster allow trailers/previewing in QT? I dunno]. Regardless, surely there is a Netflix competitor that does and I could email them back and explain why I'm inclined to switch to their competitor because I prefer QT so much for previews.
What do you think?
Good conversation here - thanks.
Addendum note: Netflix did not reply to my email where I requested that they utilize QT [with past issues, they did reply].
Addendum note 2: Just visited Blockbuster.com. No QT there. However, they do offer Realplayer.

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Hi,
the Move Media Player plugin you are trying to install is not compatible with the new 64bit Safari, i.e. you need to run Safari in 32bit mode for it to work.
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