Xfinity online not going to full screen

Hey idk if xfinity people look at this at all, but with my google chrome browser it won't allow me to hit the button to go to fulls screen. It has set dimensions for the video and cuts off all the options that typically run across the bottom of the screen if you can't see it. anyone else have the problem or know whats wrong? I did install the most recent adobe flash player to and it didn't work.

Aside my not being able to access the full screen, the mobile site consistently prompts me to update the account with a new email address. Very frustrated

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