Xgrid admin not recognising controller

Hi guys
I've recently upgraded to Snow Leopard (client not server, but thought best to post here anyway) and installed the updated server admin tools since the Leopard Xgrid admin I had was removed by the Snow Leopard installer. The new xgrid admin allows me to add the xgrid controller and password (and even gives an authentication failed message if I put the password in wrong) but shows the number of agents as 0 and lists no jobs. However, the command line xgrid stuff works perfectly - I can submit and retrieve jobs and use xgrid -job list as before. I didn't encounter any problems using the old version of xgrid admin. Anyone got any ideas for how to fix it?
Thanks a lot for any help,
Matthew Denwood

Oh no!
I think I have the very same problem.
I have a Dual G5 with 10.5.8 I'm using as my controller with XGrid Admin.
I'm able to add the G5 itself as an agent to its own controller.
I also have a Macbook Air (original) running SL 10.6.1.
I opened port 4111 on the controller.
When I run "xgridagentd" on the Macbook Air agent, it spits out a list of commands indicated that it has connected to the controller successfully. "xgrid a status" gives "running/enabled".
But alas, on the G5, in Xgrid Admin, I don't see the new agent.
Am I out of luck for now? Good shot of having this work if I go back to Leopard on the Air?
THanks!

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Did you also do +Step 7?+
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Xgrid is not available, watcher cannot perform Xgrid operations

Hi
I have this erro on Xgrid Admin:
pcastserverd [69982] Xgrid is not available, watcher cannot perform Xgrid operations
I have a 2 xgrid agents controller, but only one works, they are both xserver.
The jobs aren't working with the second controller.
Could you help me please!

Hi dgremy,
Have you resolved the issue yet?
Mind let me know your solution if you did?
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I have been running xgrid to use a utility that aids in video conversion. It seemed to be working ok, but while trying to figure out why it seemed to never use all the processors available and jobs would be pending, something happened.
On my PowerMac G5, the service seems to startup OK in sharing, however when I startup Xgrid Admin, and add the controller, I get a dialog for single signon or password. I don't have the service setup to use a password, and then it it errors out because it cannot authenticate either way.
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Might be the order of operations you're doing. I'd try dragging out the com.apple.xgrid.<whatever> property lists and working on both machines from scratch.
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good luck,
-j

Upgraded now iphone not recognised by itunes

Iphone now not recognised by itunes upgrade failure, phone backup done? phone wiped clean, now not recognised by itunes. Iphone4 only shows symbol - connect to itunes. if rung goes straight to answer phone... can’t reinstall phone setting
Please Help!!!!
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Shuttle Inc SK22V10
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
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CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 0012AA2407E53CC0
Current user is an administrator.
The current local date and time is 2011-10-25 10:59:39.
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WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 7900 GT/GTO
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {03B67EC8-2820-41F2-AEF0-217534063E15}
Description:          VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport
IP Address:          192.168.1.8
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Tue Oct 25 10:33:36 2011
Lease Expires:          Wed Oct 26 10:33:36 2011
DNS Servers:          192.168.1.1
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
SSL 3.0 Support:          Enabled
TLS 1.0 Support:          Enabled
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Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
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LowerFilters: Pfc (2.5.0.204), PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
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Track 3, start time 18:33:06
Track 4, start time 23:01:36
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Get drive speed succeeded.
The drive CDR speeds are:   4 10 16 20 24 32 40 48.
The drive CDRW speeds are:   4.
The drive DVDR speeds are:   4.
The drive DVDRW speeds are:   4.
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iPodService 10.5.0.142 is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller. Device is working properly.
VIA USB Enhanced Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod classic running firmware version 1.1.2
Serial Number:          8K741QXJYMV
iPhone 4 (GSM) running firmware version 4.2.1
Serial Number:          83052PL1A4S
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Read here to troubleshoot your issue - http://support.apple.com/kb/TS1591

Equium M50 will not recognise the LAN port - error: Network Cable unplugged

I own a Toshiba Equium M50 and have problems with the Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller.
I used to connect via an 'ADDON' Modem/ADSL Switch and had no problems. I then replaced the ADDON with a 'NETGEAR' DG834G ADSL Modem/Router to gain the wireless port, and since then my machine will not recognise the LAN port. <error: Network Cable unplugged>.
I know that the cables are OK as I used them with other laptops and had no trouble. I can also plug in a PCI card to connect without any problems. It looks to me as if the Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller has a problem with the netgear Modem/Router.
Anyone out there with a similar experience and some advice/suggestions?
PLEASE

Hi
For me it doesnt show like a LAN card problem but your router is a problem.
Check the device manager if the LAN card was properly recognized. If there are no yellow exclamation marks so everything is ok!
You can try to delete the LAN card from the device manager and after new reboot install the LAN driver again.
The issue has stared after installing or connecting the new Netgear modem router.
Therefore I would recommend to checking firstly the settings or to update the firmware on this router.
I have found additionally these useful websites
http://compnetworking.about.com/od/windowsnetworking/f/cableunplugged.htm
http://www.experts-exchange.com/Networking/Broadband/DSL_Cable/Q_20381405.html

Ipod in not recognised by windows or itunes. PLEASE HELP!!!!!!!!!!

I have a 5th gen 30gb video ipod which was fine up until the start of january when i tried to connect my ipod to my laptop and it was not recognised by windows as a usb device, i'v been through the device manager and can not find it there. USB port are fine as other things connect, i've tried 3 different usb cables. I've run diagnostics and got the following
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Inspiron 1501
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2008-01-15 13:16:51.
Video Display Information:
ATI Radeon Xpress 1150
** iPod Connectivity Tests **
iPodService 7.5.0.20 is currently running.
iTunesHelper 7.5.0.20 is currently running.
Apple Mobile Device 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
Fifth Generation iPod (iPod with video) running firmware version 1.2.3
Serial Number: 8M6398VKV9K
Can someone please please please help me, i've run the 5 r's, i've tried to put it in to disk mode etc etc and still it will not connect.
it looks like many people are having this problem with the same model.
You can e-mail me direct on [email protected] if easier.

Same as, although a new development on this last night, I borrowed a mates USB hub that has it's own mains power supply and for a short time my laptop recognised my IPOD, I obviously thought i had found the solutions as it started to sync at which point the smug smile left my face as i could smell burning plastic. Yep, the usb cable was melting in to the USB hub. so not only won't the sodding thing work properly it is a god **** fire hazard. Luckily our producst that cost hundreds of pounds are supported by friendly and helpful people at Apple!!!!!!!!!!!!
Oh and i downloaded itunes 7.6 last night and nothing.
PLEASE HELP!!!!!!!!!!!!

Satellite L300 & Windows Vista are not recognising Ipod

hi, i'm hoping you can help!!! I have been directed here by Microsoft & Apple - below is my issue and also Microsofts response:
i have an ipod nano 3rd gen, working off a near new laptop with windows vista. itunes is all set up, no issues with ipod at all but when i plug the ipod in, it only charges the ipod.
computer does not recognise the ipod at all, in windows or itunes. there is no portable device driver in the Device Manager or anywhere at all.
it is not the usb port as other usb's have been recognised. i've tried in all other usb ports as well. bottom line is that windows vista (and itunes) is not recognising the ipod at all.
i've been in touch with apple, with no avail. i've googled solutions only to find hundreds of other posts with exactly the same problem but no helpful solution. windows vista has no portable device port - how does one get this on their pc???
i've been at this for 4 days now and have uninstalled/reinstalled way too many times and i'm at wits end!! any advice (other than "have you tried another usb port" or "have you reset the ipod" or anything similar) would be much appreciated.
once again, there is no portable/ipod device drive located on this computer. please, i'm really hoping someone can help =)
*Microsofts response:*
Hi,
Step 1:Turn USB bus power back
If laptop is configured to conserve power by turning off power on the USB (Universal Serial Bus), it might not recognize a connected iPod.
To turn USB bus power back, you may follow the steps mentioned in the Apple link below
http://support.apple.com/kb/TS1401
You stated Windows vista has no portable device port Normally, all portable devices are connected via a USB port and they appear under Universal Serial Bus controllers in the Device Manager.
Step 2:Reinstall USB controllers.
First, please disconnect all USB devices and then perform the following steps:
1. Click "Start", type in Device Manager the Search bar and press "Enter". Click Continue if necessary.
2. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the "Host Controller", click "Uninstall" and click "OK".
3. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".
Then, restart your computer and windows will reinstall all USB controllers automatically.
If the issue still persists,
*Step 3:Download and install the latest chipset drivers from the laptop manufacturers website.*
*So here I am with the issue still not resolved. *How do i Download and install the latest chipset drivers in order to have Toshiba Satellite L300 & Microsoft Vista recognise my ipod??*
Many thanks in advance!

> Step 3:Download and install the latest chipset drivers from the laptop manufacturers website.
>*So here I am with the issue still not resolved. How do i Download and install the latest chipset drivers >in order to have Toshiba Satellite L300 & Microsoft Vista recognise my ipod?
Install an hardware diagnostic tool like Everest home Edit or similar.
This tool would provide all hardware details about your notebook.
It would list all devices and chipset name too.
I think its Intel chipset so you could find the driver on the Intel page
Greets

Ipod touch not recognised by win7

Hi I have 2 ipod touch 2nd Gen 8gb.
1 works fine when I plug it into my laptop or any PC.
The other one won't get recognised by any computer I plug it into, I keep getting a USB not recognised error.
Does anyone have any ideas?
I believe the Ipod was used with a mac rather than a PC before I bought it, not sure if that makes any difference

DIagnostic results:
Microsoft Windows 7 Service Pack 1 (Build 7601)
MTC MTC
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 00C2AF1C02C38B18
Current user is not an administrator.
The current local date and time is 2012-04-04 20:24:10.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Mobility Radeon X1600
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod touch (2nd generation) running firmware version 3.1.3
Serial Number: 9E01004W75J
**** Device Sync Tests ****
No iPod, iPhone or iPad found.

Error code 43 with message 'one of the USB device attached to this computer has malfunctioned, and Windows does not recognise it'.

i have suddenly got this message 'one of the USB device attached to this computer has malfunctioned, and Windows does not recognise it'. it says error code 43. the usb drives (2 in no.) have stopped working as in they dont recognise the external hard drive
or pen drive. I have a HP pavilion dv4 series notebook. the usb drives were working fine - however suddenly yesterday this strange message cropped up. life has taken a drastic turn! please help.
in device status is says: Windows has stopped this device because it has reported problems. (Code 43)
location: Port_#0002.Hub_#0005
driver provider: microsoft
date of driver: 21-06-2006
driver version: 6.1.7600.16385
HELP!!!!!!!!!!!

Hi ameet2005,
Please check if the following suggestions help:
First, please disconnect all USB devices and then perform the following steps:
1. Click "Start" button, type “devmgmt.msc” (without quotation marks) in the “Search” bar and press "Enter". Click “Continue”
if necessary.
2. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".
3. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".
Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.
If the issue persists, please check if it can be resolved by running
System File Checker.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

6th generation Ipod nano not recognised in itunes

When I plug my ipod into my laptop, it is recognised in my computer but not in itunes or as a device when trying to safely remove it.
I tried plugging my 4th generation ipod nano into my laptop but again the same thing happens.
I tried plugging it into a different laptop and my 4th generation was recognised but my 6th wasn't. In another laptop, my 6th generation was recognised in itunes and worked fine.
I have tried resetting my ipod both ways, uninstalling itunes and reinstalling, using different USB ports and uninstalling everything apple related and reinstalling it but that hasn't solved the problem.
My laptop was sent away to have the hard drive replaced and this problem has happened since but that doesn't explain why it worked in another laptop but not in another one.
Can anyone suggest anything else I could do to try to make it work?
My laptop runs windows 7.
Thank you!

I've tried all of the USB 2.0 ports on my laptop and I have tried using a different cable.
I've tried resetting the ipod whilst connected to the laptop and still isn't recognised.
I am working through the iPod not recognised in 'My Computer' and in iTunes for Windows:
Step 1: didn't help
Step 2: didn't help
Step 3: didn't help
Step 4: Empty your Temp directory and restart - When I tried to delete the Temp folder, a message came up saying 'action can't be completed because the folder or file is open in another program' but I didn't have anything else open so I can't delete that folder.
Step 5: Verify that the Apple Mobile Device USB Driver is installed - when I opened the Device Manager window, it was empty, there was nothing, so I couldn't continue with that step.
Step 6: didn't help
Step 7: I've already tried to remove and reinstall iTunes and it hasn't helped
Step 8: Disable conflicting System Services and Startup Items - I did this and restarted my laptop then tried opening iTunes but it said Bonjour had been disabled so I enabled it but setting it to Automatic and then opened iTunes but the iPod still wasn't recognised.
Step 9: I turned off security and tried but he iPod still wasn't recognised
Step 10: doesn't apply to me as I'm using Windows 7
I've tried the steps in iPod troubleshooting assistant and they haven't helped.
I've put it into disk mode and its still not recognised.
My ipod isn't Macintosh-formatted.
My ipod doesn't sync via FireWire.
I have now worked through each and every single suggestion from Apple.
I have run a device connectivity test with the iPod attached and here are the results:
Support services: iPod support service is running (green)
                  iTunes Helper is not running (red)
                  Apple Mobile Device is not running (amber)
Ports: USB ports verified (green)
       No FireWire ports found (green)
       No iPod, iPhone or iPad found (red)
Device Sync Tests: No iPod, iPhone or iPad found (red)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
SAMSUNG ELECTRONICS CO., LTD. 300E4C/300E5C/300E7C
iTunes 10.7.0.21
QuickTime 7.7.3
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D7AE1C033D0928
Current user is not an administrator.
The current local date and time is 2012-11-27 22:45:34.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 610M
NVIDIA, NVIDIA GeForce GT 620M
Intel Corporation, Intel(R) HD Graphics Family
Intel Corporation, Intel(R) HD Graphics Family
Intel Corporation, Intel(R) HD Graphics Family
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {FD1953DA-7EE0-4CAC-B856-852249377319}
Description:            Atheros AR9485WB-EG Wireless Network Adapter
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 00:00:00 1970
Lease Expires:       Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name:        {04AC2129-0CAE-458D-A5AD-DE6950E4C3DB}
Description:            Realtek PCIe GBE Family Controller
IP Address:             144.124.124.44
Subnet Mask:          255.255.248.0
Default Gateway:    144.124.127.254
DHCP Enabled:      Yes
DHCP Server:         144.124.127.254
Lease Obtained:     Tue Nov 27 22:06:16 2012
Lease Expires:       Thu Nov 29 22:06:16 2012
DNS Servers:         144.124.16.12
                                144.124.16.11
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-11-27 22:34:48.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently not running.
Universal Serial Bus Controllers:
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26. Device is working properly.
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone or iPad found.

IPhone "Usb Not Recognised"

Hi, I know there have been loads of similar questions since the iOS 5 and Itunes 10.6 update. I recently got a new laptop and have tried to plug my iPhone in for the first time yet a "Usb Device is not Recognised" keeps showing up. My iPhone does not show up in iTunes or on My Computer. I have tried and followed almost every trouble shooter including:
http://support.apple.com/kb/TS1538 ( Please so not give me this link, I have tried every step on it about 500 times =.=)
http://http://support.apple.com/kb/HT2292
iTune's Diagnostics (which have lead me back to the links above)
Selective Startup only having iTunes start up.
Restarting my laptop.
Making a new "Inbound Rule" through Windows Firewall for iTunes.
Checked my USB cable etc.
Getting recognised as a Camera
Uninstalled and reinstalled iTunes + everything published by Apple Inc.
Deleted everything under the Universal Serial Bus Controllers, restarted my laptop so that it reinstalled them then plugged in my iPhone.
I've stopped the Apple Mobile Device service, plugged my iPhone in, then restarted the service. The same message pops up.
I'm pretty confident it is a problem to do with my iPhone 3G as I have tried it on multiple different computers with different Apple USB cords and it has always come up with the same message.
Specs:
Apple product: iPhone 3G with latest iOS 5 and updates.
Latest iTunes 10.6 installed.
Laptop: Asus K53SC-SX404V Notebook Exclusive.
Windows 7. 64-bit Operating System.
Here are the iTunes Diagnostic Results (if it helps...):
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K53SC
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0046AB5C0354A050
Current user is not an administrator.
The current local date and time is 2012-04-29 14:16:06.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 520MX
Intel Corporation, Intel(R) HD Graphics 3000
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {2FC96DF7-09B3-4385-937B-966ED616A137}
Description: Microsoft Virtual WiFi Miniport Adapter #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {26C1D8D9-0486-4280-97FC-BEE3F1474D08}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {91885DCE-7B8D-4E74-89E9-236AF72A3AB8}
Description: Intel(R) Centrino(R) Wireless-N 100
IP Address: 10.0.0.5
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.0.138
DHCP Enabled: Yes
DHCP Server: 10.0.0.138
Lease Obtained: Sun Apr 29 13:19:36 2012
Lease Expires: Mon Apr 30 13:19:36 2012
DNS Servers: 10.0.0.138
Adapter Name: {BE6830F2-7E40-4774-889A-CE48BE410AF4}
Description: Realtek PCIe GBE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-04-29 14:15:29.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: Slimtype DVD A DS8A5SH, Rev XAA2
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 (x64) is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
ASMedia XHCI Controller. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPhone 3GS running firmware version 5.1
Serial Number: 860406RUEDG
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

I have also found in my iTunes diagnostics log above ^^ it says that iTunes is not enabled by Windows Firewall, even though I have it enabled and followed http://support.apple.com/kb/HT2553 to enable it and the iTunes box was already checked. However, I do have 3rd party Antivirus software running (Norton Internet Security) Could this be conflicting with windows firewall? If so, how do I turn off the firewall in the Norton program so that it stops conflicting with it.
And if this is relevant, I also found that
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Is is this important?
Thanks in advance.

Acrobat not recognising MS word

Morning All,
My first post here so apologies if its in the wrong place or been done to death. I am having issues with Acrobat XI Standard and its interaction with MS Office 2013 (MS WIndows 7, 64bit).
I can print to a .pdf from within the word (or Office) file however acrobat is not recognising the files from within acrobat. It is also not allowing me to convert or combine when right clicking on the file from Windows Explorer.
I had the issue earlier on XI Pro with Office 2010 on a previous computer and Adobe were pretty useless in trouble shooting. The only way I could get it to work was to fully operate the machine through the hidden Windows Admin mode. Due to the security protocols with my new employers, I am not able to do this so must find a fix...
Please Help!

You can print a document to a pdf printer.
Yes
You can also convert the doc using the pdf plugin
Yes
You can launch Acrobat and then drag a document in it to convert to pdf.
No, when I browse for files, all files from Office are missing
You are not able to convert the document to pdf from the context menu i.e. right click the doc and select 'convert to pdf'
Correct
Does this happen with .txt,.jpeg files as well or just the word and excel docs?
No, .txt and .jpeg files work fine in all respects.
Take a look at the below for a little more info. No Office files are listed at all.

Xgrid admin not recognising controller

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