XI 3.1 Permanent License key apply

Hi,
I am trying to apply permanent License for XI 3.1 under service.sap ->Key & Requests -> License Keys
But, I am not sure how to get the Installations number and SID for Business Objects..- Windows Platform.
What should i put as SID and Installation Number ? Can somebody please suggest...

Suggest you to raise asupport  ticket under "XX-SER-SAPSMP-SWC"

Similar Messages

  • Error during the installation of permanent license keys

    Dear Experts,
    When applying SAPLicense following error message is geeting, please help how can i resolve this issue
    " Error during the installation of permanent license keys"

    More information needed.
    For example:
    Your SAP version?
    Is it a system copy?
    How exactly did you try to delete from SAP level?
    Without this information, nobody here can do anything but guess.
    There are a lot of SAP notes about similar problems.
    But for this you will have to supply more information.
    Or better; Search in SAP notes yourself!
    And here is my guess:
    SAP Note 917936 - License keys cannot be deleted by user SAP*

  • Problem in generating Permanent License key for Solution Manager

    Hello Friends,
    I am not a BASIS person, but am asked to do that job and so having some issues.
    I have installed Solution Manager and was using it using templicense. However, it expired few days back and am trying to generate the permanent one.
    I can't log in with the administrator user name that I had created, since it gives 'logon not possible (error in license check)'.
    So I logged in as 'sap*' and gave transaction code 'SLICENSE' .
    Here the system number field says 'System No.Empty'.
    Also, when I click on Remote Hardware Key 'Debtermine' button, it says I have to log in as administrator. But I can't log in as administrator since it gives the above mentioned license error.
    I would appreciate if some one can please let me know how to fix this issue.
    Thanks a lot
    Ram

    Hi Manoj
    Thanks for the Response. However to do that it will ask for 'Remote hardware key' and that is the problem that I am having, which is I can't get that since the license is expired.
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  • SAP License Key configuration procedure in Web AS(J2EE)

    Hi,
    We installed Web AS 6.4 (J2ee). It is running on temporary license and going to expire in one week time. I applied for license key and got the permanent license key as a text file attachment through email. It is a simple text file containing the license key, system NR and etc. I saved that text file into my machine.
    I tried to configure that license file into Web AS using visual administrator.
    Server 0 --> Services --> Licensing Adapter --> Install License from file
    I selected the text file which was sent by SAP to my mail.
    It is giving error like
    License file C:\(license file name).txt contains an incorrect SAP license key: Header or empty line expected.
    License key(s) not completely installed.
    I don't know what to do now. I think we can do through this through cmd. But I don't know how to do that.
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    Thanks.

    Srikishan,
    I am getting error lilke this.
    D:\usr\sap\SID\SYS\exe\run>saplicense -install
    SAPLICENSE (Release 640) ERROR ***
        ERROR:   Can not set DbSl trace function
        DETAILS: DbSlControl(DBSL_CMD_IMP_FUNS_SET) failed with return code 20
        RC-INFO: error loading dynamic db-library - check environment for:
                 dbms_type = <db-type>  (e.g. ora)
                 DIR_LIBRARY = <path to db-dll>  (e.g. /usr/sap/SID/SYS/exe/run)
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  • Demo license to permanent license

    Hello All, again.
    Is there documentation on how to go from demo to permanent?
    I have my permanent license keys, files. I just feel that I should have support on the phone when I do this.
    Just in case every thing doesnot come back online.
    Also...  should I delete the other package files and there folders first?
    Like I'm thinking that I should clean up the system and only have what we really use, then apply the license.
    Any doc to follow would be great.
    Thanks
    Mike.

    It is pretty straight forward in 5.3.1
    using the Activities... Register License...then Click Load License Button to load the license file supplied to you
    You should have been given a file (5.3.1 is file based, 6.x is a code)
    After loading a license file, information about your license should be displayed in the dialog / grid
    Make sure it matches what you own / using for that environment
    Key items
    Master License for Machine <-- make sure it matches
    Expiration:       No expiration or some date if that is expected
    Clients:            # of clients you expect to connect at one time
    Options  <-- Make sure you have all the options you should like Fault Tolerance, Transporter, etc
    If you have a demo key that is valid for this week you could switch back if you ran into problems.
    Adapters may have different procedures I believe there are adapter guides for each adapter (we only use the basics)
    I think generically you just need to stop drop start the master services
    Marc

  • Need to download license key,Authorization error!

    Hi,
    Background: We had taken 1 year Netweaver subscription which expired in november and later on, we renewed it for next year.
    Problem:  We have to download the license key form SAP market place. But after login, when I click on "Request permanent license key" link, it shows me 'Authorization Error!
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    Can any body tell me what would be problem? Or what to do next?
    Let me know if you need any other details on this.
    Thanks and Regards,
    Chandan Mahajan

    Hi  Chandan Mahajan,
    Even though you have valid OSS ID, access in SMP, You need need necessary Authorizaiton to request License keys not all users by default can request it.
    Gain the required authorizations and then request license keys.
    To know who can give acess:
    Goto -> SMP -> MyProfile ->  Display my Super-administrators -> One of those admin should be able to grant the required acess.
    Regards,
    -Raj K

  • Live Office License Key

    Hi,
    If we order permanent license key for BOE Premium XI3.1, do we need to order key for Live Office XI3.1 separately ? As per my understanding, BOE Premium covers LiveOffice also. Please correct me if I am wrong.
    Thanks,
    PASG

    Hello PASG,
    I found this internally
    We have purchased SAP Business Objects Enterprise and wanted to activate now Live Office, but don´t have a valid license-key. Is this part of the  BusinessObjects Enterprise XI 3.1 or does it need to be licensed separately ?
    SAP BOE Premium is enough to use Live Office. You have to install a license key for BOE Premium and you have to install the component Live office but no key for live office is needed. It is like an add-on like Desktop Intelligence etcu2026
    So to sum up, if you have a premium license, you don't need to buy any additional license for Live Office.

  • How to update CRXIr2 license key?

    Hi,
    Currently still using the temporary license key and would like to update to the final license key. Could anyone tell me how to do that? I've found nothing in the pdf's how to do that.
    Thanks and regards,
    Mark

    Hi,
    To make it permanent license key click [here|https://websmp106.sap-ag.de/licensekey]
    I suggest you talk to the sales staff to clarify your issue though. You can contact them by calling +1 866 681 3435 or [sales person|http://www.sap.com/contactsap/directory/index.epx] and gather all the information about it.
    Hope this will help!!
    Amit

  • License key dissapears after installation of BO Integration Kit for SAP

    Hello,
    I installed BO Edge 3.1 on Suse Linux Enterprise Server 10 (x86_64). After installation I see the license key for 10 named users in CMCand I could add new users.
    Then I installed the BO Integration Kit for SAP. After this installation the license keys are gone. I could not change the new added user and I can not implement the SAP Authentication. The message is "now valid license key for any concurrent user".
    After Deinstallation of BO Integration Kit for SAP with AddOrRemoveProducts.sh the license key is still gone. I am working with permanent license keys from BO.
    Thanks in advance for your help
    Thomas Windischmann

    Hi,
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  • License key is invalid or has expired

    I am trying to add a user via the CMC and receive the following error:
    There was an error while writing data back to the server: Your license key is invalid or has expired. If you received a temporary license key by purchasing another BusinessObjects product, you must register BusinessObjects Enterprise to receive your permanent license key.
    This is a new installation and I am trying to create my first user.  I am brand new to Crystal Reports server and any assistance would be greatly appreciated.

    David,
    customercareamericas @ businessobjects.com  (no spaces) should be able to assist you with acquiring a new keycode.  Once received, remove the old one and enter in the new one.  Please be sure to specify the product version you have deployed.
    Tony

  • "Your license key is invalid or has expired" error (Purchased License)

    Hello -
    We have just installed CR Server XI R2 and have purchased a valid license.  The installation accepted the license key during the install and also allowed me to register this license key at the end of the install and sent me my registration number.  After finish the install and following the installation guides - all of the services come up in Central Configuration Manager - but when clicking the Enable/Disable Servers icon and trying to enable 1 or all of the servers there (final step in the install guide) I get the following:
    Your license key is invalid or has expired.  If you received a temporary license key by purchasin another BusinessObjects product, you must register BusinessObjectsEnterprise to receive your permanent license key.
    Again, this is not a temp license, but a full Crystal Reports Server XI R2 5 Cal keycode, purchased through CDW.
    When we were awaiting the full license to come, we attempted to install and run the trial version of CR Server XI R2 and continually received this same error with that install.  I have removed the package completely and re-installed multiple times but each time get this same error at the final step.
    Any help would be great, we've tried reaching out to the Customer Email Support for BO and phone number since Monday and finally yesterday we were told we had to come to this forum to get assistance.
    Thanks in advance.

    Hello Jeremy,
    I recommend to post this query to the [BusinessObjects Enterprise Administration|BI Platform; forum.
    This forum is dedicated to topics related to administration and configuration of BusinessObjects Enterprise, BusinessObjects Edge, and Crystal Reports Server.
    It is monitored by qualified technicians and you will get a faster response there.
    Also, all BOE Administration queries remain in one place and thus can be easily searched in one place.
    Best regards,
    Falk

  • Need Permanent Seat license key For HP Unified Functional Testing 11.52

    Hi,
    I had downloaded and used the trial version of QTP from your HP web site for a 30 day demo. After completing the trial period, I want to require a permanent seat license key that is specific to my PC on which it is installed. Because my work has stopped due the expiration and I had tried many time to find 'EON#' or the order number printed on the Entitlement Certificate that was shipped with my 'LTU or ELTU' package(s). But still I cannot find 'LTU or ELTU' package in my downloaded stuff or in software's folder after extraction/unzip or through installation guide . You can see my software downloaded detail in below. Please reply me back as soon as possible and identify me , where 'LTU or ELTU' package(s) exist or complete procedure with price plans regarding permanent seat license key of "HP [QTP] Unified Functional Testing 11.52 ".
    Kind Regards,
    Kashif [Personal Information Removed]

    Thank you for visiting the HP Support Forums.
    Just a quick reminder that this is a peer-to-peer community of HP customers, and not a venue to contact HP directly. Most of the users here are consumers like yourself who are offering solutions because they like to help others, and any HP employees you see are here on their own capacity and not representing the company.
    If you have additional or direct feedback for HP about their products or services, or questions about repair, you can use the link below for contact information.
    http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
    OrnahP
    HP Support Forums Moderator
     Clicking the "Kudos Star" to the left is a great way to say thanks!
     When your problem has been solved, accept the solution by clicking "Accept as Solution" to help other members in the future!
    Rules of Participation

  • How do I apply license key to trial?

    I have a License Key for Adobe Master Collection (6.0) for Mac.  How do I download the entire collection, and how do I apply the license to all the free trials?

    Hi there
    You can download the Master Collection CS6 trial from here and then use your serial number to license it: http://prodesigntools.com/adobe-cs6-direct-download-links.html
    Please follow all the steps under "Note: Very Important Instructions"
    Thanks
    Bev

  • PI 7.10 Problem applying NetWeaver_ORA (Standard) License Key in ABAP

    We are attempting to license our PI 7.10 (Windows 2003 /64 on Oracle
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    area above the Installed Licenses in the Database, it shows RED for
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    required to operate this system."
    When attempting to logon as a user other than sap*, we get a license
    failure and no logon.
    saplicense -get -- returns HARDWARE KEY = 01480339654
    Old licenses tab screen is blank (no licenses installed) as I have
    deleted the temporary license, thinking that the digital license had
    installed correctly.
    Digitally-Signed Licenses screen:
    (Red traffic signal) NetWeaver_ORA A valid license key for this software
    product is required to operate this system
    Installed Licenses in the Database
    (Green traffic signal) PID 01480339654 NetWeaver_ORA 30.09.2008
    31.12.9999 Perm 0020412052 000000000311063393 Valid
    No further entries on this screen.

    Hi All - This issue was resolved. Basically, I made copies of all the current profiles used by SAP and deleted the old ones. Then, I just simply renamed them to the old profiles names of the ones I just deleted and it seemed to have worked. It was probably one of those quirky things with Windows. Thanks! - Will S.

  • Requesting permanent license in SMP - Xcelsius 2008

    Hi,
    I am not able to get into the right path to apply permanent license for Xcelsius 2008 product. I have installed the application using the temporary license I got from the excel link available in SMP.
    Do I need to provide any "SID" to request license like other SAP Products. But while installing Xcelsius 2008 I have not given any SID for that installation.
    I have worked on many SAP ERP and Netweaver products. But I feel license applying for BO products is little different. Please help me on this.
    Regards,
    Nalla

    Hello Ron.
    If the trial keycode works, that means the keycode you have might be expired or invalid.
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    Thanks
    Raman

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