XI Alert email question

Hi Whenever I trigger alert from XI through a user defined module(SALERT_CREATE) Iam getting an email as configured...I want to change the sender email address in the mail I dont know where its been configured...I checked WF_BATCH(In SU01) its not in there..Where do I need to look for sender address...

HI Larry,
Been a long time since i used alerts.
If i remember correctly if you use SE37 to send alert using FM salert_create then in the alert email you will get the from as your email id.
But i believe your program must be running in background .Check out the user whose authorization is used to run the program, you can find the same in the RFC destination .
btw what is the email address which you are getting in your alert email.
Regards,
Sumit

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System monitoring - alert email notification

Hello Sapers,
I already set up system monitoring in our Solution Manager but i would like to receive mail if any alert occur. Unfortunatelly I did not find any way how to do it through Solution Manager. I guess there must be something like edit -> Automatic email transmission where I set up sending Earlywatch and SL reports to my mailbox, but how to set up alert email notification?
I also tried another way - setting up CEN (in our sollution manager) in RZ20, there i created monitor where i have desired alerts from all remote systems configured in SMSY (i have not used sapccm4x or any other ccms agent), also tried autoreaction method on local and it is working fine (SCOT is set up) but when i tried create and assign central autoreaction method (sapnote 429265) during assigning i receive error "no ccms agent avalable for system" and it is not working. Do I really need configure SAPCCM4X on all remote systems when i want to use central autoreaction? I dont feel very confortable with this solution. I think there must be some other smarter way (maybe in solution manager).
We also tried to connect our RZ20 monitor set to nagios (used in our company to monitor non sap servers and email notification), but we are not able to compile the ccms nagios plugin uder 64bit. AIX 5.3.
I also heard little bit about ALM (Alert management) but dont know anything about forwarding alerts from RZ20 to ALM and transmitting email from there. But I think this sollution would be the most difficult from all mentioned above.
Thank you very much for any help

Josef,
Somewhat chasing the point here - when you have the Solman and you look in your CCMS and you can see the other systems - it is all RFC data and not actually on the Solution Manager (the only local MTE's are those tha belong to the Solution Manager). For the Solution Manager to Centrally Auto-React to threasholds (act as the CEN System), the information needs to be passed to the Central System through the agents.
If you want to do email threasholds on your remote systems, you can configure it on each of the systems individually without agents as this is a CCMS Function that any SAP System can do - but this is not Central Auto-Reaction. This is just actions taken on individual systems based on local MTE's.
To Centrally Auto-React - you have to add the agents so the information is passed to the CEN to react on.
I hope that this has clarified the situation a bit more. If this answers your question, please set this thread to answered.

Edit the hyperlink in the alert email (Modify my alert settings, View Issue Tracking)

is it possible to add the external hyperlink in these emails instead of the internal hyperlink?
in example when I get a list tracking email there are hyperlink that get sent out with these tags Modify my alert settings | View Issue Tracking | mobile view that use the internal url //servername how can I change it to use the external
address //internetname

Hi Joe, check out the following links for solutions:
http://sharepoint.stackexchange.com/questions/13216/how-to-create-custom-email-alert-template-in-sharepoint-2010
https://social.technet.microsoft.com/forums/sharepoint/en-US/e5ebc5a7-8295-49e4-a817-c31066e1ac3d/customize-the-sharepoint-2010-email-alert
http://www.alectang.com/blog/archive/2012/05/16/how-to-customise-sharepoint-alert-email-template.aspx
cameron rautmann

SharePoint Online custom alert emails

How can I change the alert email that SharePoint online (part of Office 365) send out. I've seen alot of reference to AlertTemplate.xml but that is if you have SP installed on a local server.
I would like to add the check in comments to the alert email.

Hi Scott,
The Alerttemplates.xml file is located at: Local_Drive\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\Template\XML directory on On-Premise SharePoint local server, so we can customize the alert template file on local server with server
administration permission per this
article.
But in Office365 SharePoint Online, if you wan to customize the alert template you need to customize the Alerttemplates.xml under 14 folder on Online server, but it is not permitted, check this article
you also have seen.
You can also post this question related SharePoint Online in dedicated Office365 SharePoint Online forum, you can get a better assistance there,
http://community.office365.com/en-us/forums/151/categories.aspx
Thanks
Daniel Yang
TechNet Community Support

Link in alert email for PPTX document leads to "File Not Found" - Caused by encoding error

We have an issue brought to our attention by our customers that has me scratching my head. When our users sign up for an alert on a document library and a PowerPoint document is edited, the link in the alert email looks something like this:
http://Teams/sites/TeamABC/_layouts/PowerPoint.aspx?PowerPointView=ReadingView%26PresentationId=/sites/TeamABC/Shared%2520Documents/SharePoint%2520Service%2520Management.pptx
Although the issue looks like it could be with the double encoded spaces (first encoded is %20, second encoding is %2520), those work fine. The issue comes from the %26 between "ReadingView" and "PresentationId". The %26 is an encoded "&".
If I replace %26 with "&" the url string works fine. I have tried this in IE, Firefox, and Chrome and the result is the same in each, so it's not a browser issue.
The question then becomes, is the error the encoding when the alert is created and sent or is the error with the http handler in SharePoint that doesn't appear to understand how to handle %26? With that, any ideas on how to fix this (other than tell
users to edit the url in the browser changing %26 to "&")?
I should mention we are using SharePoint 2010, SP1, plus August 2011 CU, with Office Web Apps.

Hello,
I think it is because we cannot use "&" in the file name when uploading the file to Sharepoint, we will receive the
message:
The following characters cannot be used anywhere in a site name, in a subsite name, or in a site or Active Directory group name:
tilde (~)
number sign (#)
percent (%)
ampersand (&)
asterisk (*)
braces ({ })
backslash (\)
colon (:)
angle brackets (< >)
question mark (?)
slash (/)
plus sign (+)
pipe (|)
quotation mark (")
You can check this
post on SharePoint forum:, if you have further questions, you can also post the question on the SharePoint 2010 forum
here
Hope above helps.
Daisy Cao
TechNet Community Support

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Hi,
What is your issue?
Jaco
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How to get 'My Alerts' emails

Hi All,
Im really sorry if this question has been asked before, but i couldnt locate one in my search.
About a month ago i went to all my favorite Artists' pages and clicked the 'Alert Me' link. When i go to 'Manage My Alerts' I have several artists selected to receive email alerts about. I even have the 'Send me email alerts about artists i've previously downloded' however i haven't once received any alert emails and I know that the artists i have selected have brought out new material. I know i can recieve emails from Apple because i get receipts all the time and i have checked my spam folder, but nothing
I have tried contacting Apple but i only get a response telling me to download the latest version of itunes (which i am using) and go to Manage My Alerts.
What am i doing wrong??
Any help would be greately appreciated!
Thanks!
Emma

I don't think you're doing anything wrong, Emma! I find the Alert emails to be very sporadic at best, too. A month or 2 may go by with nothing and then 1 or 2 in a week.
Al

AC 5.3 Critical Action Alert Emails not being sent

HI:
We have set up Critical Action alerts for a couple of transactions and while the on-line alert logs are being generated correctly, the alert email is not being sent to the Risk Owner.
Does anyone know where I can trouble shoot this issue?
Thanks,
Margaret

>
Alpesh Parmar wrote:
> Margaret,
>
> Have you set up the SMTP server in visual admin? RAR needs to use this server details to send out an email.
>
> Alpesh
Hi AlpeshMargaret,
Where are the instructions for setting up the SMTP server in visual admin for the purpose of Alert Generation? I am not seeing this in the Configuration Guide. Could you point me to the correct documentation?
Thanks!
Jes

How can I change the order of list item properties in the alert email sent to the assigned-to owner?

Using SharePoint 2010 Foundation.
I have an Issue list configured to send an email to the assigned-to owner (List Settings | Advanced settings | E-Mail Notification = Enabled). I have since added columns to the Issue list. All of the data from my columns appear in the email alert but the
newest additions show up at the bottom of the list in the alert email instead of in the column order I have defined (List Settings | Issue Content Type | Column Order). However, if I click the "Mobile View" in the alert email I received, the Mobile
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Why are these different and how do I get the email alert to match my column order?

Actually the view which you recieve requires the column ordering to be the way you prefer. So whatever is your default view, change the column orders and then check the email alerts.
Alpesh Nakar's Blog
Alpesh
Just SharePoint Just SharePoint Updates
SharePoint Saturday India Online
Nov 20 2010 Contributing Author
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MCTS: SharePoint 2010 Configuration
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Custom Alert Email Templates Issue - List Alerts emails not using customized XML alert template

I have recently customized the XML alerts template (AlertTemplates.xml) for our site collection in SharePoint 2010 to exclude specific fields in the email when users who have subscribed to a list using the "Alert Me" feature. I
have renamed the custom alerts XML file and loaded the custom template in the following directory (%ProgramFiles%\Common Files\Microsoft Shared\Web server extensions\14\TEMPLATE\XML) and
restarted IIS. Once users subscribe to the alerts using the list using the "alert me" function they received the customized email as intended.
We needed to auto-subscribe users to the email alerts so what I did was used a powershell script to add users to the alert subscriptions using the script shown in below:
Import-Csv D:\Temp\filename.csv | ForEach-Object{
$webUrl=$_.WebUrl
$listTitle=$_.List
$alertTitle=$_.AlertTitle
$subscribedUser=$_.SubscribedUser
$alertType=$_.AlertType
$deliveryChannel=$_.DeliveryChannel
$eventType=$_.EventType
$frequency=$_.Frequency
$oldAlertID=$_.ID
$web=Get-SPWeb $webUrl
$testAlert = $web.Alerts | WHERE { $_.ID -eq $oldAlertID }
IF ($testAlert) {
$web.Alerts.Delete([GUID]$oldAlertID)
Write-Host Old alert $oldAlertID deleted. -Foregroundcolor Cyan
$list=$web.Lists.TryGetList($listTitle)
$user = $web.EnsureUser($subscribedUser)
$newAlert = $user.Alerts.Add()
$newAlert.Title = $alertTitle
$newAlert.AlertType=[Microsoft.SharePoint.SPAlertType]::$alertType
$newAlert.List = $list
$newAlert.DeliveryChannels = [Microsoft.SharePoint.SPAlertDeliveryChannels]::$deliveryChannel
$newAlert.EventType = [Microsoft.SharePoint.SPEventType]::$eventType
$newAlert.AlertFrequency = [Microsoft.SharePoint.SPAlertFrequency]::$frequency
if($frequency -ne "Immediate"){
$AlertTime=$_.AlertTime
$newAlert.AlertTime=$AlertTime
$newAlert.Update()
Write-Host Created $newAlert.Title for $subscribedUser . -Foregroundcolor Cyan
} ELSE {
Write-Host Alert $alertTitle for $subscribedUser already done. Moving on. -Foregroundcolor Magenta
When I ran the script and added the users and restarted the service, all users who were auto-subscribed via this method would get the email without the customizations that were done in the custom template. All users who manually subscribed to the list
using the "Alert Me" function would get the customized email.
Does anyone know why users who manually subscribe would get the custom email alert and why users who were auto-subscribed using the powershell script do not get the custom email alert?

Hi ,
According to your description, my understanding is that users who were auto-subscribed using the PowerShell script do not get the custom email alert.
For your issue, it can be caused by the auto-subscribed alert email which is generated by PowerShell script is using OOTB alert template. You can add the following script into your script for setting
the alerts’ alert email template:
$contentService = [Microsoft.SharePoint.Administration.SPWebService]::ContentService
$AlertsTemplateCollection =new-object Microsoft.SharePoint.SPAlertTemplateCollection($contentService)
$newAlert.AlertTemplate = $AlertsTemplateCollection["YOUR_UNIQUE_TEMPLATE_NAME_VALUE"]
Reference:
http://sadomovalex.blogspot.com/2012/03/one-problem-with-updating-alert.html
Thanks,
Eric
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support,
contact [email protected]
Eric Tao
TechNet Community Support

Alerts emails - without an user ID in the XI system?

Hi,
The regular way to add a subscriber to an alert email is to add the user id in the fixed recipients and maintain the email id in SU01..
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Regards,
Arvind R

Create a Distribution List...assign the users to this DL....then for this DL create a user-id in XI/ PI.....then inlcude this user as recipient in ALRTCATDEF.
Regards,
Abhishek.

Not receiving Alert emails in TFS Projects

Hi
When users in TFS are not receiving Alert emails for any of the notifications. I tried testing the email feature from TFS Admin console and its working fine (Received email)
We enabled the send email in GUI.. However when we try to verify in command prompt , it shows as disabled.

I was able to reproduce this with a desktop install of Team Foundation Server 2013, version 12.0.30723.0 (Tfs2013.Update3) and 12.0.31101.0 (Tfs2013.Update4).
The command-line help for tfsconfig configuremail says:
TfsConfig configureMail /Enabled:<true|false>
/FromEmailAddress:<email address>
/SmtpHost:<SMTP host name>
Changes the From: email address and the SMTP host used for Team Foundation
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Notice that this parameter is not mentioned in the
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This behavior seems to be a documentation bug or tool bug, depending on the perspective. It might be that the intended default behavior was to disable alerts if no parameter was passed. If so it needs to be documented.
However, the logical expectation would be for the command without parameters to just show its current Enabled, SMTP Server and Email From Address values. From this perspective this is a bug as it has an unintended and undocumented side effect. You might
want to report this at the
Microsoft Connect website.
Clementino de Mendonça ALM Ranger

Not receiving alert emails

Hi,
I have created an alert catagory and using it for SAP and PI errors. The alert catagory is working fine.
I am able to receive the alert mails for SAP in the mail id maintained in SU01(Email option is selected their).
My id is maintained in SCOT as well.
I am not able to receive the alert mail for PI errors, in my email (maintained in SU01).
I am receiving the mail in alert inbox for PI errors.
I can see the alert log in "Alrtdisp" and "sxmxalrt_logreader"
I ran the RSALRTTEST report and received the alert email.
But when I am trying to fail an interface from RWB and test, I receive email only in my alrt inbox, not email.
Note: I am not able to see the mails in SOST
Please help!!!
Pooja

Pooja,
is your user in the ALRTCATDEF defined as a fixed recipient?
Did you configure an alert rule in the runitme workbench?
See also sap help:
http://help.sap.com/saphelp_nw04/helpdata/en/88/21bc3ff6beeb0ce10000000a114084/content.htm
and alerting rules and categories:
http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
See also Michals great tutorial:
The specified item was not found.
Regards,
Konrad

Rich editor text get strikethrough in alert email in SharePoint

Hi,
The text under HTML editor gets strikethrough in the alert email of SharePoint.
I have created a Blog site and on the blog list some users have set to get alerts whenever any blog is updated.
In normal scenario, whenever any blog gets updated the previous message shows as strikethrough and the new entered text shows without any strike.
But in my case the users are get both sections (the previous as well as new) text as strikethrough. This should not be acceptable and can’t be an identical scenario.
This has happened only for the body section of those blogs, which is a Rich Text editor.
Can anyone let me know how to stop this scenario?

I'm getting this same thing. Would like to hear an answer if anyone has found one.

Alert Framework question

Hi,
we have set a generic user with a group email adress in alert categorie definitions as the destination where the alert should be sent.
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The problem now is that no one can really log in and terminate these alerts since no particular user has this users password . This is normal because noone should really know generic user passwords and we want to be able to trace who confirms alerts.
How does the alert framework handle this way of working... it seems like something everyone must need...
I mean , you don't really want to send alert emails directly to someone in case they are not there. Then again, if you send it to multiple people , how do you know who will handle it...
How do you do this ?

Hi,
You will create one distributed email list (add users mail ids how many you want in that distributed list) and assign that distributed list to the particular user. when an alert triggered then the mail goes to the distributed list (all people receive that alert who are in the distributed list).
So based on their shift timings they will handle that alert causes and send a mail.
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XI Alert email question

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