XI CRM Scenario

Can anyone please tell me how to do CRM-XI scenario?
Regards,
N.S

I hope the following documents will be useful to u.
For XI
http://help.sap.com/saphelp_nw04/helpdata/en/e3/e60138fede083de10000009b38f8cf/frameset.htm
BW WITH SD, FI, CRM:
http://help.sap.com/bp_biv235/BI_EN/html/bw.htm
CRM to BW extraction:
http://help.sap.com/bp_biv135/html/bw.htm
http://help.sap.com/bp_biv135/html/BW/SalesAnalysis.htm
http://help.sap.com/bp_biv235/BI_EN/index.htm
http://help.sap.com/bp_biv235/BI_EN/html/bw.htm
http://help.sap.com/saphelp_nw04/helpdata/en/af/ed833b2ab3ae0ee10000000a11402f/frameset.htm
Check threads for possible 'error' handling:
CRM Data source issue with Delta Load( For BW Gurus only)
Re: Activities : 0CRM_SALES_ACT_1
Re: CRM Service Contracts : no records with 0CRM_SRV_CONTRACT_H
Hope it helps...
Regards,
Abhy

Similar Messages

Attaching Target Groups in the Webshop admin in R3/CRM scenario

Hi Gurus,
I am trying to attach Target Group in the marketing tab in the webshop admin.
We have R/3 and CRM in landscape. I have created a target group in CRM Backend.
Now when i go to webshop admin and try to assign this target group in the Marketing tab, i get an error while doing a search for the traget groups. The error message says "No authorization for search help at CRM_MKTCA_UIU_SEG_TG". Now this CRM_MKTCA_UIU_SEG_TG is not a tcode in CRM nor ECC. I am not able to get any clue on this item CRM_MKTCA_UIU_SEG_TG.
So i tried to bypass this error message at search help, by directly assigning the target group in the webshop admin.
But by doing so we when we try to login to the Webhsop, we get an error "An error occured while webshop was loaded, The target group does not exist or is inactive "
So then we remove the Target group from the webshop admin, and then we are able to login to the webshop. But in all this we are not able to use our target group inside our webshop.
We are not getting any clue to this problem. Please advice how can we use target groups inside the webshop in the R3/CRM scenario. Thanks for your help in advance.
rgrds,
Randhir Soni

Hi Easwar,
thanks for your prompr response.
We were able to get rid of the first error by getting the required authorizations to our role.
But now when we have assigned the target group in the marketing tab of the catalog in the webshop admin.
Then when we login to the webshop and when we select that catalog for opening, i throws two errors
" An erro occured the while shop <catalog name> was loaded " ,
" The target group does not exist or is inactive "
This target group is active in CRM backend. We cross checked this in the Segment Builder. There we selected the target group and when we did "Open Traget Group" , we are able to see the members within target group and we are able to do a "Count" on this target group. Also we are able to create product association rules using this target group. This shows that our target group is Active. So we are confused with the error message.
When we remove this target group from webshop admin, then we are able to open the catalog in the webshop.
Are we missing something regarding the activation of Target groups ? Are there any other settings which we are missing ?
rgrds,
Randhir
Edited by: Randhir Soni on Apr 14, 2010 2:57 PM

For R/3 to CRM Scenario ,creating ABAP Proxy for CRM which is in Target

In R/3 to CRM scenario it is ok creating ABAP Proxy for CRM which is Target system.if it is possible it is Client Proxy.it is correct or not

Hi,
Client Proxy. When you need to create Proxy for your Sender system then the proxy is generated on the client side and the Class created in Proxy generation is called in a report/FM etc.
Server proxy. The server proxy is created when you are sending the data from SAP XI to the receiving system.
The generation of proxy in both the cases happens on the sender or the receiver system.
Regards
Vijaya

Error while executing FILE to CRM scenario

Hi
I am working on xml file to crm scenario. When I am execting the scenrio I can see success message in XI system but in CRM system SXMB_MONI I found the following error
DYNAMIC_CALL_ILLEGAL_METHOD
Unable to call the application dynamically. Method CLASS~METHODNAME of CLASS is missing
Could you please help me why i am getting this error.
Regards
Sowmya
Edited by: Sowmya on Jul 31, 2008 8:32 AM

This is weird error. Not exactly what it says, Check your ABAP code for any transformation errors such as date format or exception catching for statements like unpack or pack.
Do debug your ABAP code with the test XML that is causing the problem.
VJ

Database to XI to CRM scenario

Hi Experts
Plz help me out in this scenario.......................
Sender side -> XI -> CRM
database
1) In database if i have updated any of the one available record then how the XI will come to know that i have updated which record. what we can use to find out this.
2) How XI will fetch that updated record and then send it to CRM database.
what will be the flow of scenario and what all interface i have to develop and what adapter i have to use?
Thanks in Advance

Hi,
>1) In database if i have updated any of the one available record then how the XI will come to know that i have updated which record. what we can use to find out this.
you can use jdbc adapter to select new records from the db
>2) How XI will fetch that updated record and then send it to CRM database.
XI can send to CRM with the use of IDOCs - in most cases with XI this is
the best way to communicate with CRM
Regards,
Michal Krawczyk

Help with Webservice to CRM scenario

Hey guys
i have a scenario in which users will buy some atricles through a website(shopping cart) and that info has to be posted to a CRM system.its an async scenario
do i need to know about BDOC's too or only knowledge of IDOC should be ok.
i m developing my interface as SOAP-XI-IDOC,is this right?
also which IDOC will be most suitable to implement this type of scenario
thanx
ahmad

Hi Ahmad,
<i>do i need to know about BDOC's too or only knowledge of IDOC should be ok.</i> - see this thing you will have to see that whether the data you want to post in CRM is having an IDOC or a BDOC for it.........XI doesn't deal with BDOC.....so if you have a BDOC for it in CRM, then in XI you will do SOAP-XI-IDOC scenario and in CRM you will map this IDOC to your CRM BDOC.
Thanks,
Rajeev Gupta
Message was edited by:
RAJEEV GUPTA

ISU-CRM scenario

Hi Guru's
This is regarding CRM ISU integration.We are using CRM for the new connection request processing.The scenario is as follows
Customer comes with all the required document and submits the doc to the service centers,physically,after receiveing the documents agent create the customer. The documents then forwarded to various department like inspection,maintainance,engg,accounts and finally the connection is approved...
can any one suggest or guide how this scenario can be mapped with SPA CRM..i was thinking of ...account creation then business agreement..contract and move in,but need clarity on how to deal with the other department thru which the document flows for approval..
Also which biz Role i need to use for this.
regards
Hrishikesh

Hi Xiaoming Cai,
We run the report with GEN_FROM '01.01.1000' but still there is no result. We already check the table EVER with the report selection parameter and with this selection parameter there is around 100.000 data.
When we checked the report source we see that the table epdprod is checked before calling the function 'ISU_CRM_GET_DUMMY_PRODUCT'.
select product crm_product prodid crm_product_guid
   from epdprod
   into corresponding fields of table tl_epdprod
                          where
                            crm_product ne ' '     and
                            crm_template = 'X'     and
                            validfrom   <= sy-datum and
                            ( crm_actstat = l_status or
                              crm_actstat = 'F'   )   and
                            validto     >= sy-datum.
Does it mean that we have to define template to define the dummy product.
Thank you very much for your coorparation...

IDOC-XI-Proxy(CRM) scenario

Hi Xi experts..
I am new in XI with ABAP background. I have give a project in XI to design and implement a scenaio. The scenarion is this one:
ECC5 to XI then XI to Proxy(CRM).
In functional specs of this following diagram is mention :
ECC5(ALE)-->IDOC( XI)--
> XI -
> Proxy(CRM).
(ORDERS.ORDERS05) (XI SOAP ORDERS)
Please help me out.
Points will be awarder sure.
regards
Santosh Khare

Hi Santosh,
Following are the Links:
https://www.sdn.sap.com/irj/sdn?blog=/pub/wlg/1819; [original link is broken] [original link is broken] [original link is broken]
Z Inbound Proxy Class
Please go through the 'HOW to guides' for IDOCs if you have service marketplace user ID:
Click on Exchange Infrastructure in the menu on left side
and select <i>How to sample Idocs within XI</i>.
https://websmp201.sap-ag.de/nw-howtoguides
I hope it helps,
Thanks,
Varun

Give me procedure for proxies using in CRMside for R/3 to CRM Scenario

give me detailed procedure for Proxies used in CRM side in R/3to CRM Scenario

Hi,
SAP has come up with XI content for Standard process for the new products like CRM, SCM etc.
The details of the standard content available under XI conetent details in the Process Integration section.
For details of generating proxies, please refer to this thread.
http://help.sap.com/saphelp_nw04/helpdata/en/02/265c3cf311070ae10000000a114084/content.htm
Regards
Vijaya

Badi or User Exit for Multi CRM scenario?

Hi Gurus,
we have two different CRM systems connected to one ECC system. We are stucking with number ranges for Sales Orders. In fact we are thinking to set for the two CRM systems the same internal number range and then implement a Badi or an User Exit which, by an RFC connection, checks on the other system what is the last number assigned to an order.
Is there anyone of you who as just implemented something like this?
Thanks a lot,
best regards,
Andrea

IN WHICH TRANSACTION U R CREATING CAMPAIGN ??

How to confirm a Sales Order from CRM 7.0

Hi.
The scenario occur into CRM 7.0 standalone.
I have a sales order without delivery , however this sales order would be billed. The item category is relevance for billing with Transaction-Related billing according to order quantity. The Billing type, Item category and item category determination were completed, but, There is nothing on the Billing due list after I completed the sales order, May be the sales order mus be completed with confirmation action....
Wich is the standard transaction type and item category to confirm this sales order?
Im traying to confirm the sales order into actions tab (order confirmation- Sold To), however the system send me this message "the action definition in Customizing is configured so that it may not be changed in the dialog". I want to execute the action in the document, how to aplly this change?.
Im traying Copying Control for Business Transactions ( SRVC) , but when follow-up transaction occurs (Covert Sales order to Confirmation) , the system send me this message " You need a service organization", I dont have this organizational Unit into CRM scenario,
Regards.
Thannks in advance.

Hi.
I have confirmed the sales order into status tab .
regards

MRS - CRM Integration: Resource Planning Node for CRM demands

Hi all,
We have a multi backend scenario where MRS 800 add-ons (ECC and NW add-on) have been installed in ECC. Demands can come from the ECC PM/CS orders or from the CRM system as Service orders.
For PM/CS orders, from the work center of the activity or operation, the system determines the planning node and assigns the demand to that planning node. But we need help in identifying the Evaluation Path for determining the Resource Planning Node for demands coming from CRM. Currently we have to manually select the CRM Service Order to be able to view the demands in the MRS planning board.
The service organization structure has been created manually in CRM and is not available in ECC system. We are unable to identify which organization structure can be used as resource planning structure (in the Planning board which is in ECC) for CRM service orders.
Please provide your inputs on these two issues in the MRS-CRM scenario:
1. What is the evaluation path for determining the Resource Planning Node for demands coming from CRM system?
2. Which organization structure can be used as resource planning structure (in the Planning board which is in ECC) for CRM service orders?
I would appreciate any help in this regard.
Thank you!
Kajal

You can find the related screenshots under this link
[http://img706.imageshack.us/img706/9596/mrsevaluationpaths.jpg|http://img706.imageshack.us/img706/9596/mrsevaluationpaths.jpg]
Thank you
Simon

From R/3 to CRM create one logical system for CRM client 300.

Suppose i create one logical system for CRM in R/3 TO CRM scenario for client 300.another user wants to work on jdbc to CRM client 300 for this he wants to create another logical system for client 300 it is not possible,so,it is ok if he assign same logical system when he was working for CRM client 300 when he wants to create business system for CRM in JDBC to CRM.

Hi,
Business Systems are te logical system name for a CLient in the SAP.
These can be reused again for different configuration scnario that you must have created for different interface.
All you need to do is assing the Business system to your configuration scenario and Communication channel to the same.
Regards
Vijaya

SOAP-XI-CRM via RFC:Exception: functiontemplate from repository was null

Hi
I am doing a simple SOAP-XI-CRM scenario where a webservice from the customer is fed into CRM using RFC in XI in a sysnc mode.
I am using a receiver RFC adapter which i've used in other scenarios as well and it always worked fine...but now for this scenario it gives the following error:
<?xml version="1.0"?>

<SOAP:Envelope xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/">
     <SOAP:Body>
          <SOAP:Fault>
               <faultcode>SOAP:Server</faultcode>
               <faultstring>Server Error</faultstring>
               <detail>
                    <s:SystemError xmlns:s="http://sap.com/xi/WebService/xi2.0">
                         <context>XIAdapter</context>
                         <code>ADAPTER.JAVA_EXCEPTION</code>
                         <text><![CDATA[
com.sap.aii.af.ra.ms.api.DeliveryException: XIAdapterFramework:GENERAL:com.sap.aii.af.ra.ms.api.DeliveryException: error while processing message to remote system:com.sap.aii.af.rfc.core.client.RfcClientException: functiontemplate from repository was <null>
     at com.sap.aii.adapter.xi.ms.XIEventHandler.onTransmit(XIEventHandler.java:455)
     at com.sap.aii.af.ra.ms.impl.core.queue.consumer.CallConsumer.onMessage(CallConsumer.java:134)
     at com.sap.aii.af.ra.ms.impl.core.queue.Queue.run(Queue.java:917)
     at com.sap.aii.af.ra.ms.runtime.MSWorkWrapper.run(MSWorkWrapper.java:56)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:219)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
          ]]></text>
                    </s:SystemError>
               </detail>
          </SOAP:Fault>
     </SOAP:Body>
</SOAP:Envelope>
I even tried to replace my RFC with other one and it again worked fine...could this be a RFC structure issue...i m not sure where to look for the problem as the CC is working fine with other RFCs.
Regards
Naina

you will find many pointers in these threads;
functiontemplate from repository was <null>
functiontemplate from repository was <null>+SAP XI
also try to do a search;
http://forums.sdn.sap.com/search.jspa?forumID=44&threadID=&q=functiontemplatefromrepositorywas&objID=f44&dateRange=all&numResults=15&rankBy=10001

Interactive forms in SAP CRM 5.0

Hello all,
we want to use Adobe Interactive Forms instead of SmartForms for the printing scenarios in SAP CRM 5.0
In the Chapter "Output Determination" the SAP Help says:
"You design the forms for your output using the graphical tool Smart Forms."
http://help.sap.com/saphelp_crm50/helpdata/en/b8/58bf39f7568648e10000000a11402f/frameset.htm
Is there any possibility to use Adobe interactive forms instead of SmartForms?
Thanks a lot in advance.
Regards,
Thomas

Ramesh,
One of my colleagues in EMEA was able to help us out. Below are several links on help.sap.com that I believe you will find useful.
I hope this information helps. Good luck!
http://help.sap.com/SCENARIOS_BUS2005/helpdata/EN/43/39698985581BCBE10000000A1553F7/content.htm
http://help.sap.com/saphelp_crm60/helpdata/en/46/32c149ff4914dce10000000a155369/frameset.htm
Also, in his post to me, he mentioned there should be a configuration document in SAP Solution Manager. I personally do not have access to SolMan; however, you may be able to find something by going to CRM > Solutions/Applications > SAP CRM > Scenarios > Partner Channel Management > Lead and Opportunity Management with Channel Partners > Business Processes > Lead Processing with Channel Partners > on the right side is a Configuration tab (click on it) > under Type Document select the first link Configuration Reference.

XI CRM Scenario

Similar Messages

Maybe you are looking for