XI RWB monitoring error

Hi All,
I am accessing XI servers of different firewall.
I can access Integration builder but getting error when trying to access RWB and Not getting errors when accessing RWB inside the same firewall of XI servers.
In RWB page> Component monitoring> components with status>all> display, I am getting error   javax.servlet.ServletException. And the details of that error showing 500 internal server error.
In RWB> Message monitoring>Messages from Component> select any component (like Integration server)>display, I am getting error Restart the Runtime Workbench, as the session was timed out. The data saved during the session is no longer available.
Any help will be appreciated.
Regards
Manisha Das

Hello Manisha,
Can you please deploy the latest patches for the SAP_XITOOL, SAP_XIAF, 
SAP_XIESR and MESSAGING on the PI system. You can download them from   
the Service Marketplace.                                               
Then check if the issue persists.
Regards,
Paul

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