XIISUSER Gets Locked

Hi,
We have an end to end scenario with MDM and R3 systems interfacing with XI.
currently, we are facing an issue where the XIISUSER gets locked sporadically. This caused the messages to be stuck in the Queue and we need to unlocked this user before restarting the messages.
What could be the reason that this user gets locked? And what can we do to ensure that this user do not get locked.
Regards
Sulaiman

Hi,
What is the user type you are using?
If you are using this user within an application to connect to XI, execute some rfc or other thing maybe someone changed the user password and the application was not changed.
regards.
roberti

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